# MetaField Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is MetaField the right Field Service Management solution for you? Explore 37 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/198653/MetaField/reviews

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MetaField

4.1 (37)

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Last updated March 13th, 2026

# Reviews of MetaField

Ease of use

3.9

Customer Service

3.5

## Pros and Cons in Reviews

AT

Arthur T

IT DeveloperConstruction, 51 - 200 employeesUsed the software for: More than 2 years.

“It does integrate with our internal data system and we plan to connect it to another system as we upgrade in the future.“

March 1, 2023

pm

phillip m

Senior EngineerCivil Engineering, 51 - 200 employeesUsed the software for: 6-12 months.

“The LIMS (laboratory) module is the least intuitive portion to use, and it can be difficult to correct errors in data entry once specimens are checked in. “

February 24, 2023

DS

Dave S

Engineering TechnicianConstruction, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“Great in theory to help keep all data in one program. Once the quirks are figured out, it can work fairly well. But definitely isn't the most user friendly.“

February 24, 2023

BS

Brian S

Structural Engineer / Special InspectorCivil Engineering, 501 - 1,000 employeesUsed the software for: More than 2 years.

“Activity numbering and discrepancy numbering becomes difficult to manage.“

February 24, 2023

JA

Jade A

Administrative AssistantBuilding Materials, 11 - 50 employeesUsed the software for: More than 2 years.

“Product is easy to use, and I love how it tells you what tasks are for the day.“

March 19, 2026

RP

Richard P

Lab ManagerCivil Engineering, 11 - 50 employeesUsed the software for: More than 2 years.

“Very minor issues with site navigation or error's that need to be refreshed through.“

February 24, 2023

HR

Haze R

Geotechnical DirectorCivil Engineering, 51 - 200 employeesUsed the software for: 1-2 years.

“Locating reports and test for review is not intuitive.“

February 24, 2023

## Showing most helpful reviews

Showing 1-25 of 37 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

pM

phillip M.  
Senior Engineer  
Civil Engineering  
Used the software for: 6-12 months

### "Metafield from a Project Manager perspective"

February 24, 2023

4.0

Metafield has helped speed up the creation and distribution of our field reports. Timely reporting adds tremendous value to the project, benefiting the developer and contractors.

Pros

I like the dashboard feature that prompts me to review the newest field reports submitted by my staff. I also like the drag/drop feature for scheduling work orders.

Cons

The LIMS (laboratory) module is the least intuitive portion to use, and it can be difficult to correct errors in data entry once specimens are checked in.

Review Source

SD

Stephanie D.  
Office Manager  
Civil Engineering  
Used the software for: 1-2 years

### "Admin Perspective"

February 24, 2023

5.0

Overall, this software has been very beneficial to our company and has alleviated a lot of headaches and reduced risks for errors. The customer service is TOP NOTCH. Implementation was easy, but tedious. We are very happy with the transition to metafield

Pros

This software has mitigated a lot of gaps in your company procedures when it comes to report tracking, dispatching and lab reporting. It is easier to track reports to the inspectors and allows us to get real time information at the click of a button

Cons

The invoicing feature is not user friendly for our type of work.

Review Source

DB

Dave B.  
Special inspector  
Civil Engineering  
Used the software for: 1-2 years

### "Frequently Frustrated "

February 24, 2023

2.0

No happy

Pros

When it works it's good which accounts for 30% of the time. Most the time it's sluggish, buggy, and absolutely frustrating.

Cons

Random freezing of program. Re-imputing information when the program crashes and then it restarts. Limited amount of photos that can be uploaded before the program begins to slow or just freeze.

Review Source

JF

Jeremy F.  
Engineering Assistant  
Construction  
Used the software for: 2+ years

### "Good for field reports"

February 24, 2023

4.0

We switched to this product from a different software. There were a couple of features I liked better in the old program, but overall I think MetaField turned out to be the better option. It's quicker and in most areas easier.

Pros

Makes creation, review, and distribution of field reports quick and easy. Web-based nature makes it very accessible from any device anywhere with internet.

Cons

Lab calculations sometimes get a bit buggy and require refreshing to fix. Some project information is a bit clumsy to access.

Review Source

JP

Joshua P.  
Special Inspector II  
Civil Engineering  
Used the software for: 2+ years

### "Good reporting system!"

February 24, 2023

4.0

Pros

I personally find it easy to use, and it is pretty mobile-friendly.

Cons

It does occasionally time out, if I try to load more than like 3 pictures at a time. Even at 1000 or 2000pixels (meaning, not full size pictures). That's a bummer, because then it kicks me out/reloads, and I need to remember what-all I just did to my report...

Review Source

JP

Jeffrey P.  
Project Manager  
Civil Engineering  
Used the software for: 2+ years

### "Good but could be easier"

February 24, 2023

4.0

Pros

Has the data inputs I need and like that reports can be sent right from dashboard

Cons

not as easy as i would like. users review an old report and hit save, then its back in my dashboard and i cant just delete it if i already sent it out before. then have to finalize and delete. Could be a little more friendly to those type of errors

Review Source

LV

Lizeth V.  
Scheduler  
Construction  
Used the software for: 2+ years

### "Awesome Product"

February 25, 2023

5.0

Pros

Reporting, signing reports at any time, I have no complaints about it.

Cons

With my work, I do not thing anything is missing, in fact, all is right there to be delivered at any time.

Review Source

RP

Richard P.  
Lab Manager  
Civil Engineering  
Used the software for: 2+ years

### "Great Software that we only use a small percentage of."

February 24, 2023

5.0

Pros

The most impactful tools for me as a Lab Manager is certainly the LIMS tab and Quality Control

Cons

Very minor issues with site navigation or error's that need to be refreshed through.

Review Source

SF

Shawn F.  
Construction Services Manager  
Construction  
Used the software for: 6-12 months

### "Fahr"

February 24, 2023

5.0

MetaField is easy on my end. I write activities and also am the reviewer for 4 other employees. Entering and reviewing is simple.

Pros

It’s easy to write reports. Plans can be viewed on a smart phone when uploaded.

Cons

“Copy last activity” button should copy more info. I use this feature a lot, but wish weather, time and comments carried over when copying.

Review Source

CF

Clint F.  
CMTII  
Building Materials  
Used the software for: 2+ years

### "Metafield is my life."

February 24, 2023

5.0

Metafield directs what, when, and where I do to be an effective field technician daily.

Pros

Metafield alerts me as soon an assignment is scheduled, gives me the criteria to plan & complete field assignments without questions.

Cons

I’m more than pleased with the Metafield program (only wish coordinators would use it more efficiently and provide all the job information that the program allows).

Review Source

TM

Tyler M.  
Construction Observer  
Construction  
Used the software for: 6-12 months

### "Metafield a perfect mobile tool"

February 24, 2023

5.0

Pros

The ease of the UI makes daily reporting easier than previous methods.

Cons

Pages on the mobile browser seem to reload over and over some times, causing a loss in unsaved information.

Review Source

JA

Jade A.  
Administrative Assistant  
Building Materials  
Used the software for: 2+ years

### "Great but could be BETTER! "

March 19, 2026

3.0

It's okay. Could be better. I do not think we utilize Meta at its fullest capacity. I wish it was a little more customizable.

Pros

I like how easy it is to find what you're looking for. The filtered search is great. Drafting reports is easy.

Cons

My least favorite thing about Matfield is that soil samples do not auto intergrade into the project. I also do not like how long it takes to draft reports sometimes. At first this only happened during the late afternoon hours. Now it seems to happen a lot more often at any hour. Sometimes taking 10 minutes to draft 1 report. I also do not like that you have to delete work orders association before deleting tests.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Less busy work. More efficient ways to draft reports without less mistakes.

Review Source

ZF

Zabihullah F.  
Construction field tec  
Civil Engineering  
Used the software for: 6-12 months

### "It’s very good and easy "

February 3, 2026

2.0

Always I am relax working with Meta Field My best Experience with Meta Field is when I put it the Data it working fast

Pros

The system reporting very easily and good When I working with this App I feel verey relax and Enjoyable.

Cons

It’s Verey easy with workers , For me also Very easy and Relaxing work with the Meta Field App…………..

Review Source

NS

NICHOLAS S.  
CMY  
Construction  
Used the software for: Less than 6 months

### "New user experience "

February 4, 2026

4.0

Still learning. I need more redundancy but it’s slow at work so field use is spotty. I’m sure I’ll catch on when I have more opportunity to do reports and data entry.

Pros

I’m fairly new at metafield. It seems like it has a ton of features and uses. Some are very easy to use.

Cons

There seems to be pretty similar verbiage and a lack of category definitions so that it can be easy to end up in the wrong spot while things look pretty similar.

Review Source

WO

William O.  
Supervisor  
Construction  
Used the software for: 2+ years

### "Dont waste your money "

October 18, 2024

1.0

Our company has been using this program for a few years now. Its frustrating when you are working on reports and you cant save it and lose your report. Currently sitting @33% and have been trying to submit my report for the past 20mins with full cell service.

Pros

The ease of scheduling, job assignment notifications emails

Cons

Glitchy, closes down on you and you tend to lose your work

Review Source

AT

Arthur T.  
IT Developer  
Construction  
Used the software for: 2+ years

### "A useful tool with learning curve"

March 1, 2023

4.0

MetaField has been good in providing data management tools for field work and our testing lab. It is helpful. It just comes with a bit of a confusing interface and steep learning curve. I wish they would spend some time making the tools a little user friendly and invest more time in documentation.

Pros

It is a good data management tool for making data available. It solves many of the "pushing paper" problems and delays, errors, and management issues that come with it. You can track field activity, samples, and tests with this system.It does integrate with our internal data system and we plan to connect it to another system as we upgrade in the future.

Cons

The biggest issue is a confusing user interface. For instance a technician going through tickets and clearing them after tasks are completed are very disjoined from the tasks themselves. There is a lot of "hopping" around in the interface to do thing the proper way. Also customizing activities, samples, and reports in the system is overlaid in a way that makes it extra confusing. There are "parts" spread around everywhere that are not linked together in clear ways. This would be less of a problem if the documentation was more clear and informative. The documentation will tell you a toggle exists but not the underlying purpose of a toggle or what it relates to elsewhere.Administration is very limited which is disappointing. Admins should be able to look up a lot more. Searching across samples, work orders, reports, users, and other features should be much more powerful. They really need to spend some time making admin tools more powerful.

Reason for choosing MetaField

Our company got on as one of the new users of the system. It was priced reasonably for where we were at and Agile communicated well with use on needs.

Review Source

MB

Matthew B.  
Staff Engineer  
Construction  
Used the software for: 1-2 years

### "Metafield for CMT"

March 2, 2023

5.0

Pros

The scheduling system keeps technicians up to date on work orders and streamlines the communication of work to be done. The reporting system is great with customizable forms to be tailored to specific inspections.

Cons

The use of the software on mobile devices is not the best. Having good use of the software on mobile devices would increase productivity while performing field inspections.

Review Source

KS

Kevin S.  
Operations Manager  
Civil Engineering  
Used the software for: 1-2 years

### "Labor intensive onboarding"

February 20, 2023

4.0

Pros

The scheduling functionality and access to real-time data are very helpful. The fact that the application is accessed through a website helps a lot with working in mobile situations.

Cons

It was very difficult as a small business to onboard this product. There was approximately 16 hours of onboarding training provided by MetaField, and several dozens of hours to actually personalize the system to meet our needs.

Review Source

RA

Rainer A.  
engineering technician III  
Construction  
Used the software for: 2+ years

### "Gone digital - with trade-off(s)"

February 24, 2023

4.0

We can generate and distribute reports exponentially faster and without paper. Many early hurdles along with some lingering inflexibility. Customer support seems non-existent at the field level.

Pros

The mobility that the software provides makes the business more nimble.

Cons

Much of the formwork is very rigid. Adjustments to forms seem to be anywhere between out of the question and very slow to implement. Onboarding efforts were non-existent.

Review Source

HR

Haze R.  
Geotechnical Director  
Civil Engineering  
Used the software for: 1-2 years

### "Good start and has room to grow."

February 24, 2023

3.0

Generally the program has improved our field reporting time, field report and test accuracy, and field report quality.

Pros

Connecting the lab to the field is a nice feature. Once reports and test results are entered the users no longer need to hunt down the lab test results.

Cons

There is no auto notification of when a report or test is entered and ready for review. Locating reports and test for review is not intuitive.Can not review tests and report at the same time.

Review Source

CS

Charles S.  
Special Inspector  
Civil Engineering  
Used the software for: 2+ years

### "Helpful "

November 21, 2023

4.0

Pros

I like having drop-down menus for the different sections and being able to use previously completed reports.

Cons

I don’t like some of imitations in the drop-down menus. Sometimes the correct option is not available.

Review Source

DD

DaQuan D.  
Project staff  
Civil Engineering  
Used the software for: 1-2 years

### "Hmmmm"

March 7, 2023

5.0

Conflicted

Pros

Easy to use when functional. Reports can be submitted with ease.

Cons

Crashes that occur when reports are almost complete

Review Source

KB

Kasi B.  
Office Administrator  
Civil Engineering  
Used the software for: 2+ years

### "MetaField - Review"

February 24, 2023

4.0

Pros

The easiness of the software across all uses.

Cons

There is not an app. Having an app for in field techs would make it more functional from a remote standpoint.

Review Source

KB

Kristin B.  
Administrative Assistant  
Environmental Services  
Used the software for: 2+ years

### "Metafield Review"

February 24, 2023

3.0

Pros

It’s Easy to learn and navigate through.

Cons

It always has some type of glitch where reports will pop back up that have already been reviewed.

Review Source

SB

Steven B.  
Project Manager  
Civil Engineering  
Used the software for: 2+ years

### "Metafield review"

February 27, 2023

4.0

It has been a good experience.

Pros

It makes it easy to do everything on one program.

Cons

There needs to be an intuitive app. It would make it easier for field personnel.

Review Source

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