# Practice Partner Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Practice Partner the right Medical Practice Management solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/198657/Practice-Partner/reviews

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Practice Partner

4.3 (8)

[View alternatives](https://www.capterra.com/p/198657/Practice-Partner/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Practice Partner

Ease of use

4.5

Customer Service

4.1

## Showing most helpful reviews

Showing 1-8 of 8 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MS

Michelle S.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Product works as described and does nearly everything we want it to."

April 14, 2020

5.0

Overall compared to other programs we have used in the past. Practice Panther has worked the best. I do not use Box integration however as I find that it updates too slow.

Pros

The billing and law pay integration is very simple once you get the hang of all the options.

Cons

The time tracking is at times a little onerous compared to other software I have used in the past.

Alternatives considered

[Clio](https://www.capterra.com/p/105428/Clio/)

Reason for choosing Practice Partner

There was a vote. The team voted on Practice Panther for the relative ease of billing and the integration with existing software.

Switched from

[Clio](https://www.capterra.com/p/105428/Clio/)

In preparation for a merger.

Review Source

Esséname C.  
Restauratrice  
International Trade and Development  
Used the software for: 1-2 years

### "Logiciel de vérification "

October 25, 2023

5.0

Pros

Elle permet de vérifier l'admissibilité à l'assurance

Cons

Cela a besoin de beaucoup de connexion internet

Review Source

LG

Lauren G.  
Office manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Great ehr software "

February 28, 2025

3.0

Pros

It covers all the bases and is so easy to use

Cons

Its very very expensive. There are cheaper options that do the same thing

Review Source

ALD

Adjoh Lucie D.  
Assistante commerciale  
Building Materials  
Used the software for: I used a free trial

### "Logiciel de gestion"

October 21, 2023

5.0

Pros

C'est un logiciel de gestion qui s'occupe des expériences service client et gère la qualité des produits de vente. Il agit sur l'automation .

Cons

Pas d'inconvénients à ce logiciel je le recommande à l'utilisateur.

Review Source

DG

Doris G.  
Assistante de direction  
Financial Services  
Used the software for: I used a free trial

### "Logiciel gestionnaire des cabinets médicaux "

November 22, 2023

5.0

Pros

Ce logiciel utile dans la gestion des cabinets médicaux permet aux patients de faire leurs réclamations, d'avoir accès à leur facturation. Aussi est-il utile dans la planification des rendez-vous afin d'assurer une meilleure assistance médicale.

Cons

Pour ce qu concerne les inconvénients, nous n'en avons pas enregistré.

Review Source

BP

Ben P.  
Pharmacy Tech  
Hospital & Health Care  
Used the software for: 1-2 years

### "Practice Partner Review"

April 10, 2024

3.0

Practice Partner was a good beginner EMR/EHR for us. We have changed to another one that allows us to limit access and has information that is easier to find.

Pros

I like having access to the entire patient chart. I can see everything that I need to see and get the answers that I need.

Cons

You can't limit access in Practice Partner. Everyone can see everything as long as you have login permission.

Review Source

VC

Victoria C.  
Lawyer  
Law Practice  
Used the software for: 2+ years

### "I used to love practice panther, now I am considering other alternatives!"

October 11, 2021

3.0

When I originally signed up, it was cost-effective, and there was tech support. Not anymore. They just collect the money and that is it. They don't answer the phone and if you leave a message, it take 1 to 2 weeks to get a return call. I am really disappointed with the service it has gone way downhill.

Pros

I have tried for a month to reach someone who understands the software. They raised the prices about six months ago but the service has gone way down hill. There is no one there to answer the phone. They will be out of business very soon. I lost thousands of dollars on a claim because of a glitch. I couldn't get anyone on the phone to help me so I had to submit the claim without amending the changes.

Cons

There is no longer customer service. No one answers the phone. I have been leaving messages for over a month with no return call. Whenever I get a call, it is someone who does not understand the software. I have asked for the person that I have worked with in the past that understands the software but he never returns my call. Moreover, they raised the price. Poor quality customer service.

Review Source

CH

Charlaine H.  
Assistante  
Graphic Design  
Used the software for: I used a free trial

### "Logiciel d'apprentissage pratique "

October 3, 2023

5.0

Pros

Ce logiciel est très pratique et l'interface très facile à utilisé aussi

Cons

Pour ma part c'est un bon logiciel , très pratique

Review Source

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## Related categories

[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)

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