# Pronto Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Pronto Software - reviews, pricing plans, popular comparisons to other Employee Communication Tools products and more. Source: https://www.capterra.com/p/198665/Pronto --- # Pronto Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Pronto ## What is Pronto? The World's Most Frictionless Communication Hub. Pronto is a communication hub created for the everyday user. It connects people via chat and video, so they can learn faster, work smarter, and communicate seamlessly. Most of today's workforce either doesn't work at a desk, or works remotely. Pronto is designed mobile-first and keeps you connected right from your mobile phone, even when you're on the go. ## What is Pronto used for? [Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)[Remote Work](https://www.capterra.com/remote-work-software/)[Student Engagement Platform](https://www.capterra.com/student-engagement-platform-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $3 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Pronto?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://pronto.io/&name=Pronto) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Pronto 5.0 (8) VS. [4.6 (5,060)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $3 Per User, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (8) Ease Of Use 4.7 (5,060) Value For Money 5.0 (7) Value For Money 4.5 (4,825) Customer Service 5.0 (8) Customer Service 4.6 (4,842) ## Pronto alternatives Highest Rated [4.7 (24,046)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (3,108)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (14,528)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (13,547)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/198665/Pronto/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Chat/Messaging 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Customizable Branding 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding File Sharing 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Reporting & Statistics 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Live Chat 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Ability to chat online in real time Pronto 56 features An @mention is a way to tag or notify a specific person about a message/post Define levels of authorization for access to specific files or systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Ability to make voice calls within the system Record and send audio and/or video files by online message or chat Communicate using direct chat or messages within the system Manage and track all internal and external communication conducted via calls, email, text, or chat Enable students, customers or employees to engage with each other in a particular space online or offline Add customized logos and colors to align with company branding Online forums/groups where users can ask questions, share ideas, best practices, etc. Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Electronic storage of staff/employee contact information and job status in a centralized repository Tools to improve and measure employee satisfaction and involvement Process of familiarizing new employees with the company, their position, and responsibilities Store photos of employees Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Software designed for higher education organizations Group messaging lets multiple people carry on a group conversation A centralized repository of all information that might be useful to students Students are encouraged to interact with technology-enabled study materials during the course of learning Software designed for kindergarten through 12th grade schools Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Organize and track educational activities Ability to chat online in real time Live stream to multiple devices simultaneously Manage the process of planning and scheduling meetings, including agenda creation Access software remotely via mobile devices Notifications via mobile devices Access the system via a mobile application Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple languages Enable custom polls/voting to facilitate decision-making or increase engagement Ability to see if recipient has viewed/opened the message Analyze and gain insights into data in real-time Engage in direct, instant messaging with customers, users, etc. Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Access work applications remotely, for when working away from the office and/or traveling Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Digitally share screen view with others Search and filter data across systems to locate required information by entering keywords or certain criteria Curate interest-based student communities, promote their creation, and encourage student participation Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Presenter can see and hear participants and vice versa Chat with your counterparts over the video in real time Connect with meeting participants remotely over video Features 5.0 (8) 5.0 Based on 8 reviews ## Pricing Value for money 5.0 (7) Free Trial Basic $3.00 Per User,Per Month Value for money 5.0 (7) 5.0 Based on 7 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ iCloud](https://www.capterra.com/p/204717/iCloud/) ## Support, customer service and training options Customer Service 5.0 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (8) 5.0 Based on 8 reviews ## User reviews Overall rating 5.0 Based on 8 reviews Filter by rating 5(8) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Andrew D. Customer Operations manager Retail ### "The best communication tool for retail and more" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 27, 2025 Love it. Love it love it. I'm going to get it for my own business.its been so easy to use and train associates how to use it as well. Pros Ease of use and communication hub! And assigning tasks. This has been my favorite tool as a manager at Old Navy. Cons Too many files. We need to offset some things so it's not so busy. Like it's not horrible but if you try to search sometime things are just so out of date but I guess that's on the company to delete unnecessary posts Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KZ Khayam Z. Sales Consultant Building Materials ### "best chat app in the market" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 19, 2022 The best app I have used so far Pros chatting with colleagues in real-time and checking to see who is online and leaving comments/notes. Cons Not being able to find video on how to online or youtube, It would make it a perfect app if there was videos on how to. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Accountant Accounting ### "Pronto: A miracle" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 6, 2020 It's been amazing, better than I ever expected. It's very user friendly and has many tools that are helpful for growing companies. Pros I like how you can have different groups and categories that help you to communicate throughout the entire company. It is very organized. Cons There's not much to not like about it. The pricing is very reasonable, it could become more of an issue if it were to become part of a larger company. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Cooper B. Accountant Accounting ### "Great all around" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 17, 2020 Fantastic and easy to integrate. Pros Honestly the best all around company communication software. Super easy and organized. Cons Can’t think of much that would be bad, maybe a bit more tutorial on how it could be used better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Educator E-Learning ### "Look no further for communication with a human touch" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2020 Enjoyable, fun and generally free of headaches. Pros Excellent hands-on customer service and simple to learn and use features. Cons The service requires robust Internet service from all parties involved to function seamlessly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KP Kimber P. HR Manager Construction ### "Absolutely Love It!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2020 Being available to each employee without them texting me on my phone or emailing me. I work on the desktop version but our employees are out in the field. It connects them to the office seamlessly and allows us to address their needs whether HR oriented or plans, pictures, project management, updates on jobs, etc. Pros As HR Manager, this software has made it so much easier to be in touch with each and every employee. It allows me to respond quickly, send them requested documents or links in a timely and professional manner. I used it all day every day! Cons I would love the search bar or to be able to flag a certain conversation for easy reference. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BY Becky Y. Owener Apparel & Fashion ### "The best thing we've ever done for communication in our compnay!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 27, 2020 Pronto has completely changed the way we've communicated in our company for the better! We are much more organized, streamlined and our whole team feels so much more in the loop. It's so nice to get business items out or our personal text threads and have all communication in one app. The app was easy to download and only took moments to get acquainted with the interface. We are so happy we found Pronto! Pros We love being able to to create multiple groups, add tasks to people and the ability to share pictures and files. Cons Would love a search feature so we can search past messages. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG James G. Head of People Consumer Goods ### "Pronto is not Tonto " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 18, 2020 Pronto is awesome, it vastly improved the communication breakdowns we were experiencing at work. Pros Easy of use, mobile app, clean interface Cons Not being able to @ someone in group message Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/198665/Pronto/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)