--- title: "Novopay Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Novopay Software - reviews, pricing plans, popular comparisons to other Loan Servicing products and more." source_url: "https://www.capterra.com/p/198681/Novopay/" page_type: "product" language: "en" --- # Novopay Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Novopay ## What is Novopay? Future-proof your Banking journey with Novopay's state-of-the-art Banking Platform that is cloud-native, mobile-first, API enabled, and AI-driven. Whether it is Digital Lending, Digital Wallets, or Payment Solutions, Novopay's products can be licensed, subscribed, customized & run on the cloud with 24x7 managed services. ## What is Novopay used for? [Online Banking](https://www.capterra.com/online-banking-software/)[Loan Servicing](https://www.capterra.com/loan-servicing-software/)[Banking Systems](https://www.capterra.com/banking-systems-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Novopay?[Manage this product listing](https://www.g2.com/products/novopay/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Novopay 0.0 VS. [4.4 (69)](https://www.capterra.com/p/111334/TEMENOS-T24/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (106) Value For Money 0.0 (0) Value For Money 4.2 (81) Customer Service 0.0 (0) Customer Service 4.1 (79) ## Novopay alternatives [4.9 (39)](https://www.capterra.com/p/254642/HES-LoanBox/reviews/) Starting price $75000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (17)](https://www.capterra.com/p/136319/ARCS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Plaid](https://www.capterra.com/p/174384/Plaid/) [4.4 (106)](https://www.capterra.com/p/174384/Plaid/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/174384/Plaid/) Highest Rated [Intelligrow](https://www.capterra.com/p/189232/Intelligrow/) [5.0 (3)](https://www.capterra.com/p/189232/Intelligrow/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/189232/Intelligrow/) ## FAQs about Novopay Overview ### What company size and specific industries is Novopay built for? Novopay is designed for financial services organizations of all sizes, including banks, microfinance providers, insurance companies, and other BFSI firms. It also fits businesses in loan origination and management, digital wallet services, agency banking, field force management, and API banking. Features and Usability ### What are the key features of Novopay? Novopay offers core banking and retail banking functions, plus loan origination, loan servicing, and lending management. It includes payment collection, payment tracking, bill payment, and payment plans, along with compliance management, audit trail, reporting/analytics, electronic applications, electronic signatures, and multi-channel communication. Getting Started and Support ### What training and onboarding options does Novopay offer? Novopay provides in-person training for teams that need guided setup and product instruction on site. This format supports direct interaction with trainers and allows participants to review features, ask questions, and follow structured onboarding materials during the session. Getting Started and Support ### What customer support options does Novopay offer? Novopay provides 24/7 live rep support for users who need help at any time. No reviewer feedback on support quality is available, so user experience details such as response speed or helpfulness cannot be confirmed from the catalog data. ## Features AI summary Based on 357 Loan Servicing reviews Not all loan servicing platforms cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Borrower Management** (**52%** of reviewers rated this feature as critical) - **Payment Collection** (**58%**) - **Loan Portfolio Management** (**66%**) Novopay supports **Borrower Management** and **Payment Collection**, so teams can manage borrower records and handle repayments in one system. However, it does not include **Loan Portfolio Management**. Instead, it offers **Loan Processing** (**53%**), **Document Management** (**44%**), and **Reporting/Analytics** (**49%**), which can help staff manage loan workflows, keep borrower files organized, and track performance data, allowing teams to maintain day-to-day servicing efficiency and make better operational decisions. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Amortization Schedule Create a table of loan payments showing dates, amount of principal, amount of interest, and remaining balance API Application programming interface that allows for integration with other systems/databases Audit Trail A record of all activities within the system, including user access, changes made, etc. Automated Decisioning/Underwriting Automate loan approval rules and risk analysis to determine acceptable loan terms for a borrower Novopay 36 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Amortization Schedule: Create a table of loan payments showing dates, amount of principal, amount of interest, and remaining balance - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Decisioning/Underwriting: Automate loan approval rules and risk analysis to determine acceptable loan terms for a borrower - Bill Payment: Complete outstanding payments - Biometrics: Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. - Borrower Management: Searchable database of information about loan borrowers - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Client Management: Manage contact details and communication with clients - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Contact Management: Manage, organize, and store contact information - Core Banking: Back-end system that processes daily banking transactions and posts updates to accounts and other financial records. - Credit Reporting: Report customer payment history and outstanding debts to credit bureaus - Customer Management: Store and organize information about customers and previous interactions - Digital Wallet: Wallet that digitally stores credit/debit cards or other items like tickets, loyalty cards, and coupons - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Funds Transfer: Transfer money electronically between two bank accounts - Electronic Signature: Digitally sign online documents - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lending Management: Initiate, finance, and manage the complete life cycle of loans and cultivate relationships with borrowers - Loan Management: Distribution and delivery of funds to approved borrowers - Loan Processing: Collect, organize, and prepare loan information to send to the lender for approval - Multi-Branch: Expand services to areas outside of the home location, functioning as an extension of the home location. - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Online Applications: Ability to fill out and submit application forms on the web - Online Banking: Ability to manage transactions online with a mobile device or computer. - P2P Payments: Peer-to-peer (P2P) payments is an electronic transfer of money between bank accounts - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Banking: Division of banks that focus specifically on retail customers. - Single Sign On: Allow users to access multiple services after entering their login credentials once - Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities --- ## Pricing ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.