# On-Demand HVAC Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about On-Demand HVAC Software - reviews, pricing plans, popular comparisons to other HVAC products and more. Source: https://www.capterra.com/p/198688/Overtime-HVAC --- # On-Demand HVAC Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) On-Demand HVAC ## What is On-Demand HVAC? Genea On-Demand HVAC gives Class A building owners and property managers smarter control over energy use while delivering modern tenant amenities. By integrating with your existing Building Management System, Genea eliminates manual processes and on-site intervention for after-hours HVAC requests. Tenants can request heating or cooling from their smartphones, while automated scheduling and transparent billing ensure systems run only when needed—reducing energy waste, cutting costs, and simplifying operations. ## What is On-Demand HVAC used for? [HVAC](https://www.capterra.com/hvac-software/)[Utility Management Systems](https://www.capterra.com/utility-management-systems-software/) Top alternative Featured Overall rating Based on 51 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $7800 Per User, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for On-Demand HVAC?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.getgenea.com/&name=On-Demand HVAC) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### On-Demand HVAC 4.8 (51) VS. [4.8 (753)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting Price $7800 Per User, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (51) Ease Of Use 4.8 (753) Value For Money 4.8 (42) Value For Money 4.7 (704) Customer Service 4.8 (49) Customer Service 4.9 (738) ## On-Demand HVAC alternatives [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (332)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.7 (2,739)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Starting price $245.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/198688/Overtime-HVAC/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 4.8 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Scheduling 5.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Mobile Access 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Customer Database 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Reminders 4.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Timed notification for any upcoming task, deadline, appointment, or activity Service History 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets On-Demand HVAC 22 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Create, manage, and send invoices or bills to customers Setting up the amount/charge for per hour of work by a company or professional Manage and track all internal and external communication conducted via calls, email, text, or chat A collection of customer information such as contact details, demographics, previous interactions, etc. A website or login for customers to access information Alter the layout and content of reports Manage procedures that ensure organizational equipment remains in working condition Information, data and reports that are being tracked over time Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Track work performed and resources used for past customers, sites, or assets Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.8 (51) 4.8 Based on 51 reviews ## Pricing Value for money 4.8 (42) Basic $7,800 Per User,Per Year Value for money 4.8 (42) 4.8 Based on 42 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (49) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (49) 4.8 Based on 49 reviews ## User reviews Overall rating 4.8 Based on 51 reviews Filter by rating 5(42) 4(9) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AG Alan G. Assistant Engineering Manager Commercial Real Estate ### "Very Satisfied " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2023 Pros The end of month reporting. This has saved us a huge amount of time every month calculating the tenant billback costs. Cons Sometimes the end of month reports do not round up to the nearest whole number. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VG Veronica G. Assistant Property Manager Commercial Real Estate ### "Overtime HVAC - Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 May 11, 2023 Absolutely love the time this product saves. Pros Product is very user friendly and saves time! Cons Great product, enjoy using it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AW Ashley W. Property Assistant Commercial Real Estate ### "So Worth It!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 8, 2023 Pros i really like that there's multiple ways to schedule HVAC. Whether its through the App, Customer Service Hotline, or done on a Desktop. Scheduling is always quick and easy to navigate. Cons I really do not have any cons to share at this time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SE Samantha E. Sr Property Administrator Commercial Real Estate ### "OT HVAC Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 3, 2023 Pros If a tenant has free yearly OT HVAC, it can keep track of that and bill appropriately. Cons There is nothing that I can think of. Thanks Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DD Daisy D. Property Manager Commercial Real Estate ### "Property Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 18, 2022 Pros customer service, personalization, easy to use, reporting tools Cons website interface could use an upgrade, more reporting options Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 23, 2022 Thank you for your feedback, Daisy! MM Monica M. Property Admin Real Estate ### "HVAC Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 November 17, 2021 Pros the software is user friendly and accurate. Cons I have not had to many issues with Genea. Overall, I am good with the service and helpful representatives. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 22, 2021 Thank you for taking the time to leave us a review! We are happy to hear that you are satisfied with our product and services! SB Shenel B. Real Estate Services Coordinator Commercial Real Estate ### "Most user friendly and up-to-date program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 17, 2021 We have been using this for many years. Has made a world of difference for our clients and us. Pros The ease of this software for our clients use, is perfect. Cons Some of the reports are not very good, or useful Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 22, 2021 Thank you again for the feedback! We love to hear that your tenants find it easy to use. If there are any reporting needs that you have that are not being met, please let your Genea team know and we will assist you! JD Josh D. Assistant Property Manager Commercial Real Estate ### "811 Main" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 17, 2021 Pros Mobile capabilities, tying in the tenant lease schedule into the system and the response time from when the schedule is confirmed to when the HVAC is turned on. Cons No comments at this time. The current features are applicable to our users. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 22, 2021 Thank you for taking the time to leave us a review! We are so happy to hear that you are happy with our services :) DJ David J. Engineering Manager Commercial Real Estate ### "Genea, a Quality Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 16, 2021 Has been an easy product to set up for the building and has performed very accurately over many years of service. Pros The notifications are received immediately whenever a request has been entered and the ease of reviewing the invoicing has been very easy. Only one time in 5 years was there a request not entered on the invoice and I had a copy of the initial request, then the invoice was immediately corrected. Cons Nothing, it has been a very good product, both in the initial set-up and in the long term performance. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 22, 2021 We appreciate your feedback, and your continued support and business over the years! JJ James J. Building Engineer Commercial Real Estate ### "Simple to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 15, 2021 Wonderful no problems what so ever Pros Everything its just overall easy to usde Cons Nothing with the ease it very simple to use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 7, 2021 Thank you for your feedback! Glad to hear you find it easy to use! SS Sarah S. Assistant Property Manager Commercial Real Estate ### "Easier for Staff" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 12, 2021 Pros This sofware makes it really easy to have tenants get what they need without me needing a staff member to do it for them. After Hours and Holidays tenants can still be completely in control, even if they forgot to request a service. Cons It's a little hard for tenants to get used to the software, but once they know how it works they love it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 22, 2021 Thank you for your feedback! SC Sonia C. Tenant Service Coordinator Real Estate ### "Software Features " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 11, 2021 Pros The features are great, user friendly. Tenants are satisfied with the platform. Cons The integration with our Building system works great and there is nothing really to report. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 22, 2021 Thank you for your feedback! AU Anonymous User Assitant Chief Engineer Real Estate ### "Great customer service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2020 Allows building customers to enter their own request anytime through the web. Pros User friendly layout for programming overtime air Cons Administrator dashboard options are unclear Switched from [Computrols Building Automation Software](https://www.capterra.com/p/165978/Computrols-Building-Automation-Software-CBAS/) It was a company-wide change. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 4, 2020 Thanks so much for taking the time to review our product! So happy to hear you are happy with our service :) AB Allen B. Asset Manager Real Estate ### "Genea - The Real Deal with Tracking Overtime HVAC Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2020 The ease of producing reports coupled with the amount of reimbursed money collected through Tenant bill-backs clearly out weights the monthly cost of the Genea software billing...hands down the BEST Software and value for the money! Pros The level of detail the Genea Report produces by floor and by zone and how the translates to usage in preparing the Tenants monthly bill-back charges. Cons I have used the Genea software on a regular basis for the over two tears and have yet to encounter an issue with running reports or navigating through the system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2020 Thank you so much for taking the time to leave us a review! So happy to hear you and your tenants are loving and finding value in our product! CC Catherine C. Senior Associate Real Estate ### "Genea Overtime HVAC" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 February 24, 2020 Pros Genea is fairly simple to use and I like the confirmation emails once requests are submitted. The reports function is also helpful, Cons The interface isn't very aesthetically appealing and it's a little unfriendly when choosing different dates/times. Also response on updating data within the program (tenant names/suites) is a bit of a slow process. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2020 Thank you for your review! We are working on an updated interface, and we have 24/7 support available to you and your tenants. Find our support contact information on the login page! DZ Devin Z. tenant coordinator Commercial Real Estate ### "OT HVAC Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 24, 2020 Easy for us to track and bill for OT HVAC Pros The ease of use. Took myself very little time to learn how to operate. Cons Wish there was a way to convert things to PDF. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2020 Thank you for your review! All reports are available to export into multiple different formats. For assistance, reach out to our friendly customer support team, contact information is available on the login page! CC Chad C. Engineer Facilities Services ### " Overtime HVAC Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 21, 2020 Pros Easy to use, and can use a mobile device as well Cons Can't remember login info most of the time Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 24, 2020 Thanks for your review! Glad to hear you are loving our product and finding it easy to use :) NM Nicole M. Administrative Assistant Real Estate ### "Very Satisfied" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2020 Customer Service is amazing as well as the software Pros The system is very easy to use. Our tenants do not have any issues navigating the system either. Cons As a user/admin, I do not know of any cons at this time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 21, 2020 Thank you so much for your review! We are so glad you and your tenants love our product. NL Nyeela L. Operations Coordinator Commercial Real Estate ### "Easy & Efficient " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2020 It helps my tenant be able to log in from their phone, or wherever, to quickly request and manage the OT HVAC for their suites. It's also helped us on the back end be able to assist tenants during non business hours to easily and program it for them. Pros The software is very easy to navigate and utilize. Cons I don't like the way the graphics look (JUST a matter of preference lol). Other than that, no complaints from me! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 21, 2020 Thank you so much for your review! We are so glad you and your tenants are loving our product! Also, stay tuned... we are in the process of updating our graphics :) CF Cynthia F. Assistant Property Manager Real Estate ### "Thank you, Genea!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2020 My overall experience with overtime HVAC would be excellent. It has eased on tenant billing, tenants are able to request at their leisure and not wait for us to submit the request for them, and customer service at Genea is fabulous! Pros This software is very user friendly. There is no guessing game when requesting overtime HVAC online or as the administrator when I need to assist a tenant with canceling a request or modifying. I also like that it generates the tenant billing, which makes it easier on our end. Cons Not sure, if I may not have seen this feature, but it would be great to be able to request recurring weekend requests only through the portal. I seemed to have not been able to do that. It only gave me the option to do recurring week requests. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2020 Thank you for your review and feedback! Great news, we do have the ability to support weekend-only recurring requests! We would love the opportunity to assist you in getting this taken care of. Please contact a member of our 24/7 support team, contact information is available on the login page. BB Brenda B. Property Manager Commercial Real Estate ### "An Asset To My Daily Routine" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2020 We have been very satisfied using the Genea system. Pros It is user friendly and provides the information I need. Cons I can't see tenant set up details, such as meter IDS, tenant lease info, etc. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2020 Thank you for your review and feedback! We are always working on updates to our system to ensure it provides users like you the information you need. We would be happy to assist you in getting you any details, feel free to contact a member of our 24/7 support team for assistance. Contact information is available on the login page. EK Edward K. Assistant Property Manager Real Estate ### "Afterhours HVAC made easy." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 20, 2020 Automated real time ordering is a "convenience" that all Tenants should have and all Management companies should have the ability to meet this on-demand need, real time! Pros Real time afterhours HVAC made simple, available on computers (internet browser) and mobile app. Cons From an administrator perspective, I do not like how past requests "disappear" and do not show when looking at a Tenant's schedule. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2020 Thank you for your review and feedback! We are always working on improving the user experience. For now, we move completed requests to a report that you can view/download at your convenience. We would be happy to show you how to retrieve this information. Our 24/7 contact information is available on the login page. JR jorge R. ACE Commercial Real Estate ### "HVAC override " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2020 I like the fact that my engineers are not tied up inputting overtime Hvac requests. If there is an error it is usually the tenant user making the error and not engineering. Pros I like the fact that the software handles it all. The training, billing and customer service. Cons If I come across an error. I don't get advised on what the error is. for example if access is not granted, I would have to call someone to find out why. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 28, 2020 Thank you for the review! We are always working on improving our system, thank you for the feedback! BO Brian O. CEO Facilities Services ### "Capture lost revenue!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2020 Pros Allows after hours use of hvac and lighting without intervention on my part. Charges automatically for excess energy usage above the allowed usage on lease. Actual people on the other end of the line for support. Cons Requires a minimum amount of regular use to pay for the service. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 21, 2020 Thanks so much for your review! Happy to hear you are enjoying the benefits of the product as well as our 24/7 customer service team :) CJ Cary J. Chief Engineer Facilities Services ### "Ease of Genea use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 19, 2020 We have a hi-rise office building, and our tenants love it. The mobile app is great, and all-in-all it's a very effective product that is well received. Pros This is a cutting edge after-hours HVAC platform that is easy to use and administer both from a end-user and admin level. New customers are set up with ease, and is pretty much ready to go. Customer support is unparalleled, again from a user and admin end. Monthly bill-back costs and reports are generated with ease and are spot-on accurate. The technology is monitored numerous ways, and should something hiccup (a power failure or internet disruption for example), Genea is on it with a remedy on the way. Cons Monthly costs have gone up and it's something we need to account for. Reasons for choosing On-Demand HVAC Some of our other properties were using it with great results. A positive referral is worth its weight in gold. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 21, 2020 Ecstatic to hear that you and your tenants are loving and finding value in our OTHVAC product! Thank you so much for your review :) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [FieldPulse vs On-Demand HVAC](https://www.capterra.com/compare/153475-198688/FieldPulse-vs-Overtime-HVAC) [BuildOps vs On-Demand HVAC](https://www.capterra.com/compare/194155-198688/BuildOps-vs-Overtime-HVAC)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. 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