# ftrack Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ftrack the right Project Management solution for you? Explore 31 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/198711/ftrack/reviews

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ftrack

4.5 (31)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of ftrack

Ease of use

3.9

Customer Service

4.1

## Pros and Cons in Reviews

WH

Warren H

CompositorMotion Pictures and Film, 2 - 10 employeesUsed the software for: Less than 6 months.

“It is clear and straightforward when uploading media and switching various catagories that shots may be in, allowing for a neat and tidy work flow.“

December 1, 2021

JS

Julie S

lead animatorMotion Pictures and Film, 51 - 200 employeesUsed the software for: Less than 6 months.

“Also, notes made within the webplayer also don't seem to go to the correct task level, rather they go to the topmost level, which means I have to double-check and navigate to other task levels to see any notes made there.“

December 2, 2021

ED

Emlyn D

DirectorAnimation, 11 - 50 employeesUsed the software for: More than 2 years.

“Its ease of use... being able to schedule, track and review all projects is critical for an animation studio.“

November 10, 2021

SE

Stan E

Technical DirectorEntertainment, 11 - 50 employeesUsed the software for: I used a free trial.

“Proper setup requires a lot of API coding and updates often break things.“

February 7, 2022

AD

Audrey D

RiggerAnimation, 201 - 500 employeesUsed the software for: More than 2 years.

“Its easy to use and helps track tasks, it makes organising easier“

November 2, 2021

IS

Ilya S

Pipeline TDEntertainment, 51 - 200 employeesUsed the software for: 1-2 years.

“Project navigation inside the integrations are terrible.“

December 15, 2020

## Showing most helpful reviews

Showing 1-25 of 31 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Francis R.  
Creative Direction & 3D Artist  
Design  
Used the software for: 6-12 months

### "The best project management software I've used so far! "

November 24, 2021

5.0

Pros

Ftrack is very powerful and highly customizable which makes it an amazing tool for project management. What stood out for me is the fact that you can either see all of your project in 1 view or select which projet(s) you want to see and manage. Additionally, their reviewing tool, for both images and motion, is very efficient. It was built for collaboration in mind and you can tell!

Cons

Because of it's customization capabilities, there's a bit of a learning curve to learn your way around the software. Additionally, the notification center could be improved. While it works and do the job fine, it's not as fluid as other internal communication tool that I'm using. A desktop app would be an amazing addition.

Review Source

JK

John K.  
CG Generalist  
Aviation & Aerospace  
Used the software for: 1-2 years

### "Approachable product"

November 24, 2021

4.0

Pros

The Project Management is great and the Client Reviews have been instrumental.

Cons

The UI wasn't user friendly at first, this took some time. Documentation could be more elaborated as well, sometimes it's too simplistic or doesn't cover everything. A separate area of our business liked the old on-prem installation more than the current but that may be because of company policies and our own limitations.

Alternatives considered

[Flow Production Tracking](https://www.capterra.com/p/150447/Shotgun/)

Reason for choosing ftrack

Ftrack was more approachable and didn't take a week long lecture on how to use it (I'm being sarcastic of course), which was a critical for those who were apprehensive about making the switch.

Review Source

CM

Cristiano M.  
Lead Producer  
Marketing and Advertising  
Used the software for: 2+ years

### "Good, reliable and room for customisation. "

October 26, 2021

4.0

Pros

Good resource visibility and tasks overview. Like that a lot is customisable and can be adjusted to different needs. Good interface.

Cons

Hard to navigate sometimes with too many clicks. Wish a lot more fields and areas could be customisable or at least easier to customise by anyone, rather than only an IPA developer. Review system, particularly the client one to be more user friendly (look out for Proof HQ). Wish that Asset Builds could be managed in a centralised system outside of each individual projects and then linked to individual projects. Client Facing Project plans, with clear actions for clients.

Reason for choosing ftrack

I think an alternative option would have been to create our own system/platform. I think it would be great to incorporate finance and admin aspects in the future. Quotes, rate cards, link these to project budgets. Manage POs, Invoices and Payments. This could be a great integration. We currently have to manage this separately which is not ideal. This would add great value to the system!

Review Source

IS

Ilya S.  
Pipeline TD  
Entertainment  
Used the software for: 1-2 years

### "my super awesome review"

December 15, 2020

4.0

Ftrack became a central placed production tracking and automation platform in our studio. | We are considering it as a main information source about our project Now we are working on DCC integrations improvement

Pros

Filtering and version control are genious Overview and dashboards are great Actions and ability to customise product with it

Cons

DCC integrations are poor. Project navigation inside the integrations are terrible. No filtering / search available No asset Management / Asset Loader provided Houdini integration doesn't have an installer at all^ documentation is not actual Files and components management system could be better Multiple Reviewable components / preview images are needed Lack of PDF support Limited interface customization possibilities Notes and internal communication functionality is poor (f.e. user mentioning, rich text support, attachments copy-paste, limited formatting options e.t.c.) Pooк Connect Application functions

Alternatives considered

[Flow Production Tracking](https://www.capterra.com/p/150447/Shotgun/)

Reason for choosing ftrack

Frack is more flexible in terms of project structure

Switched from

[Cerebro](https://www.capterra.com/p/187378/Cerebro/)

Cerebro didn't fit our needs

Review Source

RS

Rob S.  
Creative director  
E-Learning  
Used the software for: 2+ years

### "Review"

December 17, 2021

5.0

It’s a critical part of our workflow, and overall is a great product

Pros

Customisation of tasks, to tweak things so it works perfect for us. Reviews of videos with multiple people

Cons

It’s fairly complicated for new users, and there seems to be bugs in the time tracking side of things that have been there for years

Alternatives considered

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Trello](https://www.capterra.com/p/211559/Trello/)

Reason for choosing ftrack

More control over what users could do and not do, pricing

Review Source

ED

Emlyn D.  
Director  
Animation  
Used the software for: 2+ years

### "Key project management for animation"

November 10, 2021

5.0

Customer service and support has been excellent. Extremely happy with the service and the product.

Pros

Its ease of use... being able to schedule, track and review all projects is critical for an animation studio. Being able to then supply the client a review to feedback and the whole team seeing it means it reduces bottlenecks and timelines.

Cons

Its hard to find TD's to help implement some extra workflow features, and I wish the review system was more like syncsketch for more technical animation feedback, this would be more for internal reviews as clients wouldn't need that feedback tool. Apart from that its been brilliant.

Alternatives considered

[Flow Production Tracking](https://www.capterra.com/p/150447/Shotgun/)[Kanban Tool](https://www.capterra.com/p/132750/Kanban-Tool/)[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)[Toggl Track](https://www.capterra.com/p/247745/Toggl/)

Reason for choosing ftrack

Ease of use, cost compared to shotgun and the benefits of the project management and reviewing being in one place.

Review Source

eG

eloy G.  
VFX Coordinator / supervisor / After effects Artist  
Motion Pictures and Film  
Used the software for: 1-2 years

### "More easy and people and artist friendly than others"

October 26, 2021

5.0

Essential to coordinate and supervise the production of vfx. Manage the team it's easy, very easy. Not complex, not need to spend many time setting things or feeling you are in a excel with other skin

Pros

The system by tasks as cards. The learning curve. The filters and customizable on each part of ftrack. In 5 hours you are working with that

Cons

The quality of the player. Not good at all, for vfx supervision need to download the origin. In softs like frame IO you can decide the quality of the video.

Reason for choosing ftrack

Again, its person friendly without say no to custom to implement or other things of the others platforms

Review Source

ES

Eoghan S.  
2D FX Artist  
Animation  
Used the software for: 2+ years

### "great and easy to use"

October 26, 2021

4.0

great, a really handy and efficient tool

Pros

I can efficiently look at the task assigned to me and prioritize my work.

Cons

i would like to be able to turn off the notification that affect a scene but is not related to my task on that scene

Review Source

SC

Swapnil C.  
CG Superviser  
Animation  
Used the software for: 2+ years

### "All-in-One Project Management "

October 26, 2021

4.0

Pros

Ftrack helped us a lot to manage the critical projects in this hard time of pandemic. Remote work made possible with this software to keep business running. I love the all-in-one features where I can upload preview, review it, manage the files and versions, keep track of time bid and may more tools.

Cons

This software is almost perfect. I think, Uploading video via f-connect does not show the progress. No Idea why we remove the collaboration option from video review panel. It was way better than sharing screen on Skype or Teams.

Review Source

VR

Verified Reviewer  
Animator  
Animation  
Used the software for: 6-12 months

### "Best for my area"

October 26, 2021

5.0

Pros

Easy to use product, very clear UI on project management.

Cons

Sometimes the product feels too complex and I havent figure it out yet

Review Source

Hadji B.  
Agent  
Internet  
Used the software for: Less than 6 months

### "Ftrack"

October 11, 2023

4.0

Ftrack offre de nombreuses intégrations avec d'autres outils de production couramment utilisés, ce qui améliore l'efficacité globale du flux de travail.

Pros

Il permet d'améliorer la productivité, de réduire les erreurs et de garantir une meilleure coordination dans des projets complexes. En plus de ça, ils incluent la gestion efficace des ressources, le suivi du temps, la collaboration en équipe, la planification de projets, et la gestion des actifs.

Cons

Je trouve que la personnalisation des flux de travail et des fonctionnalités est limité par rapport à d'autres solutions.

Review Source

JJ

Jimena J.  
Production Assitant  
Animation  
Used the software for: Less than 6 months

### "Ftrack from a beginner"

December 28, 2021

4.0

At the beggining I was worried not to understand ftrack. It needs daily usage to understand it, if you are a worker that barely spends time in it, it can be confusing.

Pros

It's extensive customization and templates set for any kind of our personal accommodation requirements.

Cons

At first glance there is a lot of information going on in one place, making it quite visually distracting. And for those workers that only need to do a specific task like just upload daily or files, it gets confusing since they are seen too much information that they don't require.

Reason for choosing ftrack

Our company choose it

Review Source

JK

Joe K.  
Animator  
Animation  
Used the software for: 1-2 years

### "Joe Krakosky"

December 1, 2021

5.0

Overall it’s been a good experience and I haven’t used anything quite like it so it’s been helpful

Pros

The task list and notes page for each task.

Cons

Time tracking is way too tedious. It needs to be simpler and more user-friendly

Review Source

AD

Audrey D.  
Rigger  
Animation  
Used the software for: 2+ years

### "My review"

November 2, 2021

4.0

Overall its good way to track and manage tasks for animation

Pros

Its easy to use and helps track tasks, it makes organising easier

Cons

Sometimes its slow to use, and it can crash sometimes.

Review Source

DP

Devon P.  
Avatar TD  
Media Production  
Used the software for: 1-2 years

### "Ftrack review"

November 29, 2021

4.0

Has its quirks, but way easier to look at than an enormous spreadsheet. Many useful features.

Pros

I use ftrack largely to keep track of an asset pipeline. As long as we are on top of it, ftrack is a reliable source of information and lets me know what state any given task is in. I also appreciate the robust filtering and dashboard options. Also by default I get a pretty reasonable number of emails (just the ones with information I care about).

Cons

There is a bit of a learning curve when starting out with ftrack that can make it intimidating for new users. Also I wish the UI was more responsive in my browser.

Review Source

GS

Gerardo S.  
VFX Artist  
Entertainment  
Used the software for: 2+ years

### "Top quality"

October 26, 2021

5.0

Easy managing of hundreds of shots for movies and tv series

Pros

Easy of use and UI. Expecially in these kind of work with a lot of data to manage.

Cons

I never had any additional needed beside functionality already supported

Review Source

WB

Wesley B.  
Director of Video Production  
Marketing and Advertising  
Used the software for: 1-2 years

### "Easy to Use"

November 24, 2021

4.0

We really enjoy how easy it makes it for our clients, and how we have been able to make it bend to our needs.

Pros

Ftrack makes it easy for my team to send videos to clients so they can give us feedback and download their videos with ease, all without having the client log in.

Cons

I wish moving between projects was easier.

Alternatives considered

[Wrike](https://www.capterra.com/p/76113/Wrike/)

Reason for choosing ftrack

The review software more fit what we were looking for

Review Source

JS

Julie S.  
lead animator  
Motion Pictures and Film  
Used the software for: Less than 6 months

### "Great for project management, could use tweaks in the Review/Webplayer"

December 2, 2021

5.0

Pros

fTrack has made our project management much more easier and accessible for all of the artists and workers on our team, as we work remotely and putting information in a place where everyone can access it was very important. It has helped with managing our work load, but also for communicating issues, tasks, and deadlines.

Cons

The webplayer could be improved upon, right now it is a little clunky. For example, when I'm looking at my work through the webplayer, I have to go through and change every single shot to the most recent task. The shots that show up should be the most recent, not the first version uploaded. Also, notes made within the webplayer also don't seem to go to the correct task level, rather they go to the topmost level, which means I have to double-check and navigate to other task levels to see any notes made there. This is a problem because notes can easily be missed if you are unaware of a new note being made on a new version, or if you expect that note to be on another task level.

Review Source

JB

Joshua B.  
Animator  
Animation  
Used the software for: 6-12 months

### "An animation feedback machine"

October 26, 2021

4.0

Overall positive. Would like clearer options for managing files though.

Pros

The taskboard view is useful for keeping track of all my shots. Its easy enough to navigate. Filters are helpful.

Cons

Hard to remove files uploaded in error/ edit the names of files in software. This might just be an admin/ user privilege issue though.

Review Source

MM

Marc M.  
Owner  
Entertainment  
Used the software for: 2+ years

### "FTRACK is AWESOME"

December 1, 2021

5.0

Cross project management

Pros

This product is much easier to grasp then it's competitor. More visual an intuitive

Cons

Make more features less dependent on API's for the lease tech savvy

Reason for choosing ftrack

Better UI and interface.

Review Source

MB

Mario B.  
Compositor  
Motion Pictures and Film  
Used the software for: 2+ years

### "A must have for production tracking"

December 6, 2021

5.0

Pros

I like how fast and simple Ftrack is. It can really speed up the tracking process without slowing down the production while tracking.

Cons

Some features are pretty hidden, like how to delete an uploaded file.

Alternatives considered

[Frame.io](https://www.capterra.com/p/148214/Frame-io/)

Switched from

[Frame.io](https://www.capterra.com/p/148214/Frame-io/)

Ftrack has more options

Review Source

mM

michael M.  
£d junior generalist  
Animation  
Used the software for: 6-12 months

### "Ftrack review"

October 26, 2021

5.0

Very good, although i beleive Shotgun is more suiterd to the 3D pipeline

Pros

Very easy to use once you get to know your way around

Cons

I feel that it is overall complete, although sometimes i do not rec notifications

Switched from

[Flow Production Tracking](https://www.capterra.com/p/150447/Shotgun/)

I changed company

Review Source

AS

Alex S.  
Animator  
Animation  
Used the software for: 6-12 months

### "Animators review"

November 9, 2021

5.0

Pros

I think it's very easy to use, it's presentation is easy on the eye and makes it look simple. It works well with the software i am using and makes it easy to track my shots.

Cons

Maybe the thumbnails, i wish when the shots render through ftrack it automatically uploads a thumbnail? but maybe thats not possible with how we use it.

Switched from

[Flow Production Tracking](https://www.capterra.com/p/150447/Shotgun/)

Change of job.

Review Source

SE

Stan E.  
Technical Director  
Entertainment  
Used the software for: I used a free trial

### "Keeps getting updated, even when not asked for."

February 7, 2022

4.0

Ftrack sometimes works, sometimes doesn't. Frequent updates require continuous pipeline modification. I could complain, but actually, despite its flaws, Ftrack does things better than Shotgun.

Pros

Easy to access, easy to chain tasks involving multiple people.

Cons

Proper setup requires a lot of API coding and updates often break things. They come out of the blue and are never a welcome site. Instead of "congratulations" it's: "Let's see what they broke this time?" There needs to be an option for letting the client choose when to roll up and not force it upon them, but that's not in the works, as far as I know.

Review Source

WR

William R.  
Digital Asset Manager  
Media Production  
Used the software for: 6-12 months

### "Ftrack: Simpler version of Shotgun with some limitations. "

December 1, 2021

4.0

Overall Ftrack is a breezy alternative for VFX project management with a few caveats.

Pros

The ease of use and the ease of setting up and assigning tasks to team members. The ability of team members to easily log their time per tasks is great.

Cons

Adding tasks is unintuitive compared to other management software that I have used. There are multiple ways of accessing projects which is sometimes confusing for casual users.

Reason for choosing ftrack

Needed a simpler project management software.

Review Source

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