# PSA Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about PSA Software - reviews, pricing plans, popular comparisons to other Construction Management products and more.

Source: https://www.capterra.com/p/198718/PSA-Restoration-Contractor

---

# 

 PSA Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

PSA

## What is PSA?

PSA is the #1 enterprise management solution for Property Restoration Contractors who want to eliminate duplication, create stronger accountability and maximize profitability. We provide a one-stop solution that provides real time updates on Financials, Job Management, CRM and Field Operations. PSA also integrates will industry leading products such as Xactimate, Xactanalysis, Moisture Mapper and more to streamline your workflow processes.

## What is PSA used for?

[Construction Management](https://www.capterra.com/construction-management-software/)[Contractor Management](https://www.capterra.com/contractor-management-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/)

Top alternative

Featured

Overall rating

Based on 72 user reviews

Reviews sentiment

Positive

71%

Neutral

22%

Negative

7%

Starting price

$325

Other, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for PSA?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.canamsys.com&name=PSA)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PSA

3.9 (72)

VS.

[4.7 (97)](https://www.capterra.com/p/109930/BlueFolder/reviews/)

Starting Price

$325

Other, Per Month

Starting Price

$100

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.8 (72)

Ease Of Use

4.7 (96)

Value For Money

3.8 (61)

Value For Money

4.5 (80)

Customer Service

4.1 (66)

Customer Service

4.7 (92)

## PSA alternatives

Highest Rated

[4.9 (230)](https://www.capterra.com/p/177014/Skimmer/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.4 (96)](https://www.capterra.com/p/129634/Synchroteam/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.7 (103)](https://www.capterra.com/p/171143/CompanyCam/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/198718/PSA-Restoration-Contractor/alternatives/)

## FAQs about PSA

Overview

### Which roles and teams benefit most from PSA?

PSA is most used by project managers, operations leaders, office managers, and finance teams that need tighter control over service delivery. Executives use it to monitor performance and resources, while accounting and HR staff rely on it for budgeting, billing, workforce coordination, and keeping day-to-day business processes organized.

Answer based on 72 reviews

Overview

### What company size and industries is PSA built for?

PSA is built for small North American property restoration contractors, with 99% of reviewers from small businesses and 82% in Construction. It also serves Consumer Services at 6% and Accounting at 4%, with limited midsize adoption at 1%. A common fit is Construction Management, used by 46% of reviewers.

Answer based on 72 reviews

Features and Usability

### What are the key features of PSA?

PSA includes core job management tools like job tracking, work orders, scheduling, and time tracking, plus accounting, billing and invoicing, and job costing. Differentiating features include document management, custom reporting, mobile and web access, notes and job history, and integrations with QuickBooks, Xactimate, and CRM systems.

Answer based on 25 reviews

Pricing

### How well does PSA handle payroll and billing?

PSA supports payroll, invoicing, timecards, and accounting tasks in one system, but the experience is mixed. Accounting teams often value invoice creation, QuickBooks syncing, and work order management, while some field users and small operations find time tracking, mobile clock-ins, and billing workflows harder to manage.

Answer based on 15 reviews

Integrations

### Which third-party tools and platforms does PSA integrate with?

PSA integrates with 11 third-party tools, including Xactimate and Encircle for estimating and documentation, QuickBooks, QuickBooks Online, and QuickBooks Enterprise for accounting, plus EasyPay, SearchExpress, and Xact Software. The catalog also lists CheckMark Payroll, Google Maps, Mailchimp, Mailgun, Microsoft Power BI, and Paychex Flex.

Answer based on 15 reviews

Getting Started and Support

### How easy is it to onboard and train a team on PSA?

PSA offers in-person training, live online sessions, webinars, and documentation, giving teams several ways to learn. Reviewers say frontline employees and field staff usually pick up core tasks quickly because the layout is easy to teach, while admins and teams handling setup, implementation, or advanced workflows often need more time and support.

Answer based on 16 reviews

Getting Started and Support

### What customer support options does PSA offer?

PSA provides email/help desk, a knowledge base, and phone support. Reviewers describe support experiences as mixed: some praise helpful, knowledgeable staff and follow-up after issues, while others report slow callbacks and unresolved questions. Overall, support quality appears helpful for some users but inconsistent for others.

Answer based on 6 reviews

Features and Usability

### How easy is PSA to use day to day?

PSA handles daily work reasonably well, but ease of use depends on the task and team experience. Many office teams like the clear layout, search options, scheduling, and all-in-one setup, while some users find the menus confusing, data entry time-consuming, and training necessary for less intuitive features.

Answer based on 25 reviews

Features and Usability

### How well does PSA handle job and equipment tracking?

PSA gives teams clear visibility into jobs, costs, dates, and documentation from start to finish. Managers, office staff, and restoration teams often use it to track job status, materials, and records in one place, though some field teams find equipment tracking and mobile app support less complete.

Answer based on 14 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Document Management

3.9 (29)

37.93% of 29 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Mobile Access

3.9 (23)

47.83% of 23 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Subcontractor Management

3.4 (22)

40.91% of 22 reviewers that rated this feature as important or highly important

Track information, qualifications, and contact details of subcontractors

Scheduling

4.1 (21)

61.90% of 21 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Accounting Integration

3.9 (19)

47.37% of 19 reviewers that rated this feature as important or highly important

Integrate with a third-party accounting system

Timesheet Management

3.1 (19)

47.37% of 19 reviewers that rated this feature as important or highly important

Track the amount of time spent on a job or task

PSA 53 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

A record of all activities within the system, including user access, changes made, etc.

Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison

Create, manage, and send invoices or bills to customers

Track actual spending to ensure it's in line with the planned budget

Create budgets based on historical data and future projections

Track and manage schedules and meetings via an integrated calendar

Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs

Track and manage adherence to policies for any service, product, process, or supplier

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Track, store, and access client contracts or licenses

Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Manage sending personnel and resources to a site as needed

Store, manage, and track all electronic documents in a centralized location

Digitally sign online documents

Track the location of specific equipment at all times

Store and access documents, forms, and photos in one centralized place

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Calculate total itemized costs, including initial costs and any changes

Manage and track all job information and associated tasks

Access software remotely via mobile devices

Ability to handle several projects simultaneously

Track/log the amount of time employees worked per job using a timer

Monitor the progress of projects from start to finish

Create, send, and track purchase orders and their statuses

Generate quotes or estimates for customers

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Track the status over time for a request, process, asset, or transaction

Track information, qualifications, and contact details of subcontractors

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Track the amount of time spent on a job or task

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

3.9 (72)

3.9

Based on 72 reviews

## Pricing

Value for money

3.8 (61)

Free Trial

[View pricing plan details](https://www.capterra.com/p/198718/PSA-Restoration-Contractor/pricing/)

Basic

$325.00

Other,Per Month

Value for money

3.8 (61)

3.8

Based on 61 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[

Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[

Mailgun](https://www.capterra.com/p/159630/Mailgun/)[

Xactimate](https://www.capterra.com/p/214125/Xactimate/)[

Encircle](https://www.capterra.com/p/160202/Encircle/)[

CheckMark Payroll](https://www.capterra.com/p/31872/CheckMark-Payroll/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (66)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (66)

4.1

Based on 66 reviews

## User reviews

Overall rating

3.9

Based on 72 reviews

Filter by rating

5(21)

4(30)

3(16)

2(2)

1(3)

Mentioned topic

Sorted by most recent

TN

Tina N.

Assistant director

Construction

### "My PSA Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 6, 2024

Very user friendly Very efficient with accounting data entry, etc. Great customer service

Pros

I loved the Job costing reports to see profitability. I loved the Work in progress reports to see where we are in each department and what needs to be improved I loved that notes can be transferred from PSA to Xactanalysis, reducing double data entry All file management can be done in one place.

Cons

I didn't like the mobile application, it was slow and not efficient at the time

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LM

Lisa M.

Book Keeper

Construction

### "Pros and Cons"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 27, 2021

Pros

Ability to track complete jobs from beginning to end

Cons

Product is geared towards restoration contractors. We specialize in contents only. Need to tweek areas as we go.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 7, 2022

Hi Lisa, your feedback is very much appreciated and valued as we continue to improve the software for your evolved business needs. We are happy to know that you like the ability of the software to track complete jobs. If there is anymore customization that we can do to better suit your needs, feel free to contact support@canamsys.com for assistance. We will do our best to help. Thank you!

JJ

Julie J.

Office Manager

Construction

### "Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

December 20, 2021

Pros

It is Easy to use for job costing. Friendly staff

Cons

Wish it would link different phases together

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 7, 2022

Hi Julie, your feedback is very much appreciated and valued as we continue to improve the software for your evolved business needs. We are happy to know that you find our software easy to use for job costing. If you need help with making your experience with PSA better, feel free to contact support@canamsys.com for assistance. We will do our best to help. Thank you!

TC

Todd C.

Project Manager/Estimator/Business Developer

Construction

### "Lacks Transparency, Unnecessarily Complicated"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

1/10

December 18, 2021

See previous statements

Pros

The ability to generate electronic documents for projects

Cons

See previous statement there is a wealth of information on this subject

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 7, 2022

Hi Todd, your feedback is very much appreciated and valued as we continue to improve the software for your evolved business needs. We are sorry to hear about your experience with PSA. If you need help with leveraging the software, feel free to contact support@canamsys.com for assistance. We will do our best to help. Thank you!

RW

Rachelle W.

Operations Manager

Construction

### "Set up of program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

December 17, 2021

The support available and their quick response to resolve anything is outstanding. they continue to exceed my expectations.

Pros

The software is beneficial in all departments of our organization.

Cons

I have been learning and implementing for nearly a year now and still don't know all the benefits.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 7, 2022

Hi Rachelle, your feedback is very much appreciated and valued as we continue to improve the software for your evolved business needs. We are happy to know that the software has been beneficial in all departments of your organization. If you think more training sessions will be helpful in leveraging the software, feel free to reach out to support@canamsys.com. We will do our best to help. Thank you!

LW

Lisa W.

HR

Construction

### "Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 17, 2021

The support team has been wonderful when there is an issue it has been rectified and they always follow up to ensure we are happy.

Pros

We use both the Desktop and the Web version and have technicians use the mobile app. I Like mostly the real time use in the web and mobile and the ability to manipulate the program to some degree to suite our company needs.

Cons

like least about this software is the lag time for the real time to sync with the desktop, it can be discouraging. Sometimes it can be 5 - 15 minutes but then much longer for other times. This is when it is not so real time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 7, 2022

Hi Lisa, your feedback is very much appreciated and valued as we continue to improve the software for your evolved business needs. We are glad to hear about your experience with PSA. We would be happy to have you at the upcoming Proven User Group Meeting to hear more about the suggestions you have. Kindly reach out to salest@canamsys.com for sign up. Thank you!

CV

Cindy V.

General Manager

Consumer Services

### "PSA Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 17, 2021

Pros

The ability to track job costing on a daily basis. Our previous software program did not accurately reflect the cost of a job as quickly. It makes tracking a job's progress against the estimate much easier.

Cons

Sometimes, the abundance of data is too much and it becomes overwhelming, and at times, confusing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 7, 2022

Hi Cindy, your feedback is very much appreciated and valued as we continue to improve the software for your evolved business needs. We are happy to know that you like the ability of PSA to help you track job costing on a daily basis. We would like to make your experience with PSA better, if you are interested in exploring how the wealth of data can help you make informed business decision, feel free to contact support@canamsys.com. We will do our best to help. Thank you!

CM

Cathy M.

Bookkeeper

Construction

### "PSA Review"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

4.0

4.0

Likelihood to Recommend

1/10

December 17, 2021

Trying very hard to stay positive and hoping over time to see positive results.

Pros

Truthfully, I am not a huge fan of this program. I find it not to be user friendly. It did not migrate well with out existing programs.

Cons

I dislike the fact that it is very time consuming. Everything is multiple pages and different areas to enter the information. All of our programs are not compatible. There is added costs for everything.

Reasons for choosing PSA

Forced upon us by our corporate head office

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 7, 2022

Hi Cathy, your feedback is very much appreciated and valued as we continue to improve the software for your evolved business needs. We are sorry to hear about your experience with PSA. We would like to learn more about how we can make the tool better for your business needs. Kindly reach out to support@canamsys.com. We will do our best to help. Thank you!

Stephanie W.

Sales & Marketing

Construction

### "PSA is Great!!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

December 15, 2021

Overall it's been great. Not going to lie, the initiation and the onboarding was an adjustment and rough but it's all about change and how you accept it. We kept wanting it to be just like a previous product but once we adjusted to the new and useful features that PSA provides, we have been just ticking away with productivity in it, thanks so much!

Pros

Support supportive customer service, helpful and knowledgeable trainers, very useful features and well worth the money to help get out business services in line!

Cons

A little too robust for a smaller company like us but we hope to one day utilize all the features of the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 16, 2021

Hi Stephanie, your feedback is very much appreciated and valued as we continue to improve the software for your evolved business needs. We are happy to hear that you have had a great experience with PSA software. Feel free to join us at our next User Group Meeting to share your experience and suggestions with us so we can better accommodate to your business needs. Contact sales@canamsys.com to sign up! Thank you!

Jose M.

Business and Finance Manager

Construction

### "Amazing!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 13, 2021

Pros

What I love about PSA is the supporting team and trainers.

Cons

There's not a single thing my company like least about PSA.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 16, 2021

Hi José, your feedback is very much appreciated and valued as we continue to improve the software for your evolved business needs. We are happy to hear that you love our support team and trainers! Thank you for your trust in our product!

[View all Reviews](https://www.capterra.com/p/198718/PSA-Restoration-Contractor/reviews/)

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