--- title: "PSA Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PSA Software - reviews, pricing plans, popular comparisons to other Construction Management products and more." source_url: "https://www.capterra.com/p/198718/PSA-Restoration-Contractor/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # PSA Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PSA ## What is PSA? PSA is the #1 enterprise management solution for Property Restoration Contractors who want to eliminate duplication, create stronger accountability and maximize profitability. We provide a one-stop solution that provides real time updates on Financials, Job Management, CRM and Field Operations. PSA also integrates will industry leading products such as Xactimate, Xactanalysis, Moisture Mapper and more to streamline your workflow processes. ## What is PSA used for? [Construction Management](https://www.capterra.com/construction-management-software/)[Contractor Management](https://www.capterra.com/contractor-management-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/) Top alternative Featured Overall rating Based on 72 user reviews Reviews sentiment Positive 71% Neutral 22% Negative 7% Starting price $325 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PSA?[Manage this product listing](https://www.g2.com/products/psa/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PSA 3.9 (72) VS. [4.6 (1,487)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $325 Other, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (72) Ease Of Use 4.6 (1,447) Value For Money 3.8 (61) Value For Money 4.4 (1,250) Customer Service 4.1 (66) Customer Service 4.6 (1,400) ## PSA alternatives [4.6 (506)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.7 (103)](https://www.capterra.com/p/171143/CompanyCam/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (334)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.5 (110)](https://www.capterra.com/p/135791/Knowify/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars ## FAQs about PSA Overview ### Which roles and teams benefit most from PSA? PSA is most used by project and operations managers who coordinate jobs, schedules, production, and field teams. Office administrators and HR teams manage employee records and daily administrative tasks, while finance leaders, AR managers, and CFOs track billing, receivables, and financial performance. General managers and owners monitor overall operations and delivery. Answer based on 72 reviews Overview ### What company size and industries is PSA built for? PSA serves small property restoration contractors in North America, with 99% of reviewers from small businesses and Construction representing 82%. It also supports midsize firms (1%) and users in Consumer Services (6%) and Accounting (4%). Its most common use is construction management, reported by 46% of reviewers. Answer based on 72 reviews Features and Usability ### What are the key features of PSA? PSA includes core job management features such as job tracking, work order management, scheduling, and job costing. It also provides time tracking and timesheet management for payroll workflows, plus document management, job notes, billing and invoicing, accounting integration, and customizable reporting for tracking project status and financial performance. Answer based on 25 reviews Integrations ### Which third-party tools and platforms does PSA integrate with? PSA integrates with Xactimate, CheckMark Payroll Software, Encircle, Google Maps, Mailchimp, Mailgun, Microsoft Power BI, Paychex, and SearchExpress. Xactimate is the most cited integration, while the catalog also covers payroll, mapping, email, analytics, and search tools. Answer based on 10 reviews Getting Started and Support ### How easy is it to onboard and train a team on PSA? PSA offers in-person training, live online sessions, webinars, and documentation. Reviewers report that employees, field superintendents, and teams handling job setup, scheduling, and job costing generally learn core tasks quickly. Administrators and users seeking fluency across all modules may need more time, as implementation, training sequence, and configuration can be challenging. Answer based on 16 reviews Getting Started and Support ### What customer support options does PSA offer? PSA provides email/help desk, a knowledge base, and phone support. Users describe support experiences as mixed: some say staff are helpful, knowledgeable, and follow up well, while others report slow responses and unresolved questions after calling. Answer based on 6 reviews Features and Usability ### Is PSA easy to use for job management and daily office work? PSA makes core job, accounting, scheduling, and document tasks accessible, but its learning curve can frustrate new users. Small business teams value keeping operational information in one place, searchable job records, and readable layouts. However, some users find data-heavy screens, multi-step updates, agent setup, and time changes confusing or time-consuming. Answer based on 25 reviews Features and Usability ### How well does PSA handle payroll, timecards, and invoicing? PSA supports payroll, invoicing, timecards, and accounting connections, though teams report uneven results with timekeeping and billing workflows. Accounting staff value QuickBooks syncing, work orders, invoice creation, and payroll data management. Some users find invoice entry, time-and-material billing, clock-ins, mobile job lookup, and certain payroll integrations cumbersome or unreliable. Answer based on 15 reviews Features and Usability ### How well does PSA track jobs, costs, and equipment? PSA gives teams clear end-to-end job tracking, with shared records, status visibility, documentation, and job-cost monitoring. Restoration and field service managers value open-job views, date tracking, barcode-based material and equipment records, reports, and access to digital files. Teams get better results when they complete setup and training, especially for advanced tracking processes. Answer based on 14 reviews ## Features AI summary Based on 4,165 Construction Management reviews Not all Construction Management products cover every key requirement. Here is what Capterra reviewers point to as the top priorities when choosing a solution: - **Project Management** (**57%** of reviewers rated this feature as critical) - **Multiple Projects** (**56%**) - **Document Management** (**44%**) PSA includes **Multiple Projects** and **Document Management**, so teams can manage work across several jobs and keep plans, files, and records organized in one place. However, it does not offer **Project Management**. Instead, PSA provides other highly rated capabilities, including **Job Costing** (**56%**), **Mobile Access** (**51%**), and **Budget Tracking** (**49%**). These features help construction businesses track costs closely, keep field and office staff connected, and monitor spending, allowing teams to stay informed and make better project decisions. Multiple Projects 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Ability to handle several projects simultaneously Document Management 3.9 (29) 37.93% of 29 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Job Costing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Calculate total itemized costs, including initial costs and any changes Mobile Access 3.9 (23) 47.83% of 23 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Budget Tracking 4.1 (16) 37.50% of 16 reviewers that rated this feature as important or highly important Track actual spending to ensure it's in line with the planned budget Subcontractor Management 3.4 (22) 40.91% of 22 reviewers that rated this feature as important or highly important Track information, qualifications, and contact details of subcontractors PSA 59 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budget Tracking: Track actual spending to ensure it's in line with the planned budget - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Change Order Management: Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Signature: Digitally sign online documents - Equipment Tracking: Track the location of specific equipment at all times - File Storage: Store and access documents, forms, and photos in one centralized place - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Mobile Access: Access software remotely via mobile devices - Multiple Projects: Ability to handle several projects simultaneously - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Project Time Tracking: Measure time to completion or hours worked for projects - Project Tracking: Monitor the progress of projects from start to finish - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Status Tracking: Track the status over time for a request, process, asset, or transaction - Subcontractor Management: Track information, qualifications, and contact details of subcontractors - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.9 (72) 3.9 Based on 72 reviews ## Pricing Value for money 3.8 (61) Free Trial [View pricing plan details](https://www.capterra.com/p/198718/PSA-Restoration-Contractor/pricing/) Basic $325.00 Other,Per Month Value for money 3.8 (61) 3.8 Based on 61 reviews ## Integrations [ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[ Mailgun](https://www.capterra.com/p/159630/Mailgun/)[ Xactimate](https://www.capterra.com/p/214125/Xactimate/)[ Encircle](https://www.capterra.com/p/160202/Encircle/)[ CheckMark Payroll Software](https://www.capterra.com/p/31872/CheckMark-Payroll/)[ SearchExpress](https://www.capterra.com/p/120478/SearchExpress/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (66) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (66) 4.1 Based on 66 reviews ## User reviews Overall rating 3.9 Based on 72 reviews Filter by rating 5(21) 4(30) 3(16) 2(2) 1(3) Mentioned topic Sorted by most recent TN Tina N. Assistant director Construction ### "My PSA Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 6, 2024 Very user friendly Very efficient with accounting data entry, etc. Great customer service Pros I loved the Job costing reports to see profitability. I loved the Work in progress reports to see where we are in each department and what needs to be improved I loved that notes can be transferred from PSA to Xactanalysis, reducing double data entry All file management can be done in one place. Cons I didn't like the mobile application, it was slow and not efficient at the time Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LM Lisa M. Book Keeper Construction ### "Pros and Cons" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 27, 2021 Pros Ability to track complete jobs from beginning to end Cons Product is geared towards restoration contractors. We specialize in contents only. Need to tweek areas as we go. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 7, 2022 Hi Lisa, your feedback is very much appreciated and valued as we continue to improve the software for your evolved business needs. We are happy to know that you like the ability of the software to track complete jobs. If there is anymore customization that we can do to better suit your needs, feel free to contact support@canamsys.com for assistance. We will do our best to help. Thank you! JJ Julie J. Office Manager Construction ### "Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 December 20, 2021 Pros It is Easy to use for job costing. Friendly staff Cons Wish it would link different phases together Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 7, 2022 Hi Julie, your feedback is very much appreciated and valued as we continue to improve the software for your evolved business needs. We are happy to know that you find our software easy to use for job costing. If you need help with making your experience with PSA better, feel free to contact support@canamsys.com for assistance. We will do our best to help. Thank you! TC Todd C. Project Manager/Estimator/Business Developer Construction ### "Lacks Transparency, Unnecessarily Complicated" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 1/10 December 18, 2021 See previous statements Pros The ability to generate electronic documents for projects Cons See previous statement there is a wealth of information on this subject Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 7, 2022 Hi Todd, your feedback is very much appreciated and valued as we continue to improve the software for your evolved business needs. We are sorry to hear about your experience with PSA. If you need help with leveraging the software, feel free to contact support@canamsys.com for assistance. We will do our best to help. Thank you! RW Rachelle W. Operations Manager Construction ### "Set up of program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 17, 2021 The support available and their quick response to resolve anything is outstanding. they continue to exceed my expectations. Pros The software is beneficial in all departments of our organization. Cons I have been learning and implementing for nearly a year now and still don't know all the benefits. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 7, 2022 Hi Rachelle, your feedback is very much appreciated and valued as we continue to improve the software for your evolved business needs. We are happy to know that the software has been beneficial in all departments of your organization. If you think more training sessions will be helpful in leveraging the software, feel free to reach out to support@canamsys.com. We will do our best to help. Thank you! LW Lisa W. HR Construction ### "Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 17, 2021 The support team has been wonderful when there is an issue it has been rectified and they always follow up to ensure we are happy. Pros We use both the Desktop and the Web version and have technicians use the mobile app. I Like mostly the real time use in the web and mobile and the ability to manipulate the program to some degree to suite our company needs. Cons like least about this software is the lag time for the real time to sync with the desktop, it can be discouraging. Sometimes it can be 5 - 15 minutes but then much longer for other times. This is when it is not so real time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 7, 2022 Hi Lisa, your feedback is very much appreciated and valued as we continue to improve the software for your evolved business needs. We are glad to hear about your experience with PSA. We would be happy to have you at the upcoming Proven User Group Meeting to hear more about the suggestions you have. Kindly reach out to salest@canamsys.com for sign up. Thank you! CV Cindy V. General Manager Consumer Services ### "PSA Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 17, 2021 Pros The ability to track job costing on a daily basis. Our previous software program did not accurately reflect the cost of a job as quickly. It makes tracking a job's progress against the estimate much easier. Cons Sometimes, the abundance of data is too much and it becomes overwhelming, and at times, confusing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 7, 2022 Hi Cindy, your feedback is very much appreciated and valued as we continue to improve the software for your evolved business needs. We are happy to know that you like the ability of PSA to help you track job costing on a daily basis. We would like to make your experience with PSA better, if you are interested in exploring how the wealth of data can help you make informed business decision, feel free to contact support@canamsys.com. We will do our best to help. Thank you! CM Cathy M. Bookkeeper Construction ### "PSA Review" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 4.0 4.0 Likelihood to Recommend 1/10 December 17, 2021 Trying very hard to stay positive and hoping over time to see positive results. Pros Truthfully, I am not a huge fan of this program. I find it not to be user friendly. It did not migrate well with out existing programs. Cons I dislike the fact that it is very time consuming. Everything is multiple pages and different areas to enter the information. All of our programs are not compatible. There is added costs for everything. Reasons for choosing PSA Forced upon us by our corporate head office Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 7, 2022 Hi Cathy, your feedback is very much appreciated and valued as we continue to improve the software for your evolved business needs. We are sorry to hear about your experience with PSA. We would like to learn more about how we can make the tool better for your business needs. Kindly reach out to support@canamsys.com. We will do our best to help. Thank you! Stephanie W. Sales & Marketing Construction ### "PSA is Great!!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 15, 2021 Overall it's been great. Not going to lie, the initiation and the onboarding was an adjustment and rough but it's all about change and how you accept it. We kept wanting it to be just like a previous product but once we adjusted to the new and useful features that PSA provides, we have been just ticking away with productivity in it, thanks so much! Pros Support supportive customer service, helpful and knowledgeable trainers, very useful features and well worth the money to help get out business services in line! Cons A little too robust for a smaller company like us but we hope to one day utilize all the features of the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 16, 2021 Hi Stephanie, your feedback is very much appreciated and valued as we continue to improve the software for your evolved business needs. We are happy to hear that you have had a great experience with PSA software. Feel free to join us at our next User Group Meeting to share your experience and suggestions with us so we can better accommodate to your business needs. Contact sales@canamsys.com to sign up! Thank you! Jose M. Business and Finance Manager Construction ### "Amazing!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 13, 2021 Pros What I love about PSA is the supporting team and trainers. Cons There's not a single thing my company like least about PSA. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 16, 2021 Hi José, your feedback is very much appreciated and valued as we continue to improve the software for your evolved business needs. We are happy to hear that you love our support team and trainers! Thank you for your trust in our product! [View all Reviews](https://www.capterra.com/p/198718/PSA-Restoration-Contractor/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [FieldPulse vs PSA](https://www.capterra.com/compare/153475-198718/FieldPulse-vs-PSA-Restoration-Contractor)