---
title: "AG-VIP Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about AG-VIP Software - reviews, pricing plans, popular comparisons to other Sales Tracking products and more."
source_url: "https://www.capterra.com/p/198754/AG-VIP/"
page_type: "product"
language: "en"
---

# 

 AG-VIP Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

AG-VIP

## What is AG-VIP?

AG-VIP is a CRM solution that includes smart tasks & appointments, predictive dialer, email marketing, lead generation & a mobile app.

## What is AG-VIP used for?

[Sales Tracking](https://www.capterra.com/sales-tracking-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Call Center](https://www.capterra.com/call-center-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€990

Per User, Per Month

Free trial  
not available

Free version not included

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## AG-VIP Overview

Updated September 2026

AI summary

AG-VIP is a CRM platform designed for small and midsize businesses seeking to manage contacts, sales pipelines, and customer interactions. It offers features like calendar and task management, reporting, document storage, and segmentation. Optional tools for campaign management, marketing automation, and multi-channel communication are available. AG-VIP supports deployment across Android, iOS, Linux, and Windows devices.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### AG-VIP

4.6 (5)

VS.

[4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

€990

Per Feature

Starting Price

$9

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (5)

Ease Of Use

4.5 (6,068)

Value For Money

4.8 (4)

Value For Money

4.3 (4,685)

Customer Service

5.0 (5)

Customer Service

4.4 (4,478)

## AG-VIP alternatives

[4.5 (1,260)](https://www.capterra.com/p/131735/PandaDoc/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.4 (622)](https://www.capterra.com/p/141642/Copper/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

## Features

AI summary

Based on 14,838 Sales Tracking reviews

According to Capterra reviewers, these are the CRM features buyers prioritize most when evaluating a solution:

-   **Data Security** (**51%** of reviewers rated this feature as critical)
-   **Customer Database** (**52%**)
-   **Real-Time Data** (**56%**)

AG-VIP includes other CRM capabilities that reviewers also consider important, such as **Contact Management** (**44%**). This feature helps businesses keep customer details organized in one place, making it easier for teams to track interactions, maintain accurate records, and follow up consistently with prospects and clients.

Alerts/Escalation

System alerts about the need to escalate an issue or request

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Calendar/Reminder System

Notifications/alerts for upcoming events or tasks

Call Logging

Collects essential call data such as call origin, call destination, call length, and other transaction details

Call Recording

Record the audio of phone conversations for quality assurance purposes

Call Scripting

Provide agents with a typical response for common call subject matter

AG-VIP 33 features

### All Features
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar/Reminder System: Notifications/alerts for upcoming events or tasks
- Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details
- Call Recording: Record the audio of phone conversations for quality assurance purposes
- Call Scripting: Provide agents with a typical response for common call subject matter
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls
- Contact Management: Manage, organize, and store contact information
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Document Storage: Store and organize documents in a centralized system
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Forecasting: Form predictions based on past and present data/trends
- Inbound Call Center: A call center that primarily receives calls, typically customer service focused
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Manual Dialer: Agents choose who to call and when
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Outbound Call Center: A call center that primarily makes calls, typically sales focused
- Predictive Dialer: System calls multiple numbers at once and connects the agent to the first number that answers
- Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed
- Quotes/Estimates: Generate quotes or estimates for customers
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Sales Pipeline Management: Pipeline view and tracking lead status
- Segmentation: Group leads or contacts based on their specific characteristics
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Task Management: Create, manage and track all task activities and progression
- Territory Management: Organize customer data and accounts by user or geography
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.6 (5)

4.6

Based on 5 reviews

## Pricing

Value for money

4.8 (4)

Basic

€990.00

Per Feature,

Value for money

4.8 (4)

4.8

Based on 4 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

5.0 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (5)

5.0

Based on 5 reviews

## User reviews

Overall rating

4.6

Based on 5 reviews

Filter by rating

5(3)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JP

Jurgen P.

Leiter Vertrieb/Personal/IT

Pharmaceuticals

### "Proffessionelles Kontaktmanagement mit viel Individualisierungs-Optionen"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 5, 2021

AG-VIP bietet über das Makromodell und den Oberflächendesigner enorme Möglichkeiten, die Software den eigenen Bedürfnissen und Geschäftsprozessen anzupassen. Das erfordert etwas Knowhow, aber es lohnt sich. So kann man seine Abläufe erfolgsorientiert nach seinen individuellen Erfordernissen gestalten und muss sich nicht nach starren Standardvorgaben richten. Daumen hoch !

Pros

\- Möglichkeit verschiedenste Projekte durchzuführen - Benutzerfreundlich für den Anwender, aufgrund von Gestaltung individueller Bearbeitungsmasken - SQL-Datenbank, auf welche auch extern zugriffen werden kann zum Vernetzen von Daten - Automatische Prozesse zur personalisierten Ausgabe von Dokumenten - Integration in unternehmensindividuelle Prozesse und Abläufe - Sehr guter Support, immer erreichbar und sehr kompetent

Cons

Beschreibungen im Handbuch für Makroprogrammierung könnten teilweise ausführlicher und mit mehr Beispielen sein

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

AB

Andreas B.

Head Of IT

Consumer Services

### "I like it"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 16, 2020

Pros

The flexibilty of the project. Its easy to customize.

Cons

The legazy UI. The missing properties for mandatory fields. You have to do this with macros. The missing events on chaning fields

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

November 19, 2020

Hello Andreas Burstner. thanks for your detailled reviewe. Event macros for changing data in input fields are available since 2019. Please update your software version. Documentation can be found in the macro manual.

SA

Susan A.

Logistic manager

Automotive

### "begeisterte AGVIP User"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 6, 2020

Pros

Das beste an AGVIP sind die Mitarbeiter und Herr Grutzeck. Sehr freundliches. kompetentes innovatives Team. AGVIP ist ein sehr guter Baukasten im Projektmanagement. Schnell und einfach umzusetzen. Mit ein wenig Affinität gelingt jede neue Aufgabe.

Cons

Am wenigsten gefallen... Hier kann ich nichts schreiben.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

CF

Christoph Felix S.

Leiter DialogManufaktur

Architecture & Planning

### "AG-VIP "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 6, 2020

Like above mentioned very customer needs focused team, very short reaction time, knowledge of the different languages the different stakeholders are speaking and able to translate it in the neccessary processes. Also great assistance and support in defining neccessary processes if the user is not able to define the processes by himself. Customer Service always does its best to satisfy the customer. They also keep staying calm if users are asking the same question several times.

Pros

A maximum of individual customizing options, really easy to implement and roll-out, no IT-Experts needed for ongoing administrations, administration can be done by "normal" BackOffice and Project Managers. Costs in comparism to other suppliers cheap.

Cons

No Cons, whenever we faced anything that had to be changed or redesigned or didn't work in the way we thought AG-VIP customer support, application development and especially \[SENSITIVE CONTENT HIDDEN\] always found a solution.

Reasons for choosing AG-VIP

Costs, Customizing possibilities, Possibility to establish software on an inhouse server

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

SV

Samuel V.

CEO

Telecommunications

### "Top Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 6, 2020

Pros

Einfach in der Handhabung und trotzdem die Möglichkeit komplexe Aufgaben abzubilden. Rascher Support. Preis/Leistung top. Stabile Software

Cons

Nichts, die Software bildet alle unsere Bedürfnisse sehr gut ab.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

November 9, 2020

Hi Sami, tanks for your feedback. We are very happy everything works so well for you.

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