# UXArmy Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about UXArmy Software - reviews, pricing plans, popular comparisons to other User Experience (UX) products and more. Source: https://www.capterra.com/p/198767/UXArmy-User-Research-platform --- # UXArmy Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) UXArmy ## What is UXArmy? UXArmy is the user research platform helping you to create exceptional customer experiences no matter what stage your product or service is in. From ideation, testing prototypes to refining fully launched products, UXArmy streamlines your team’s access to critical insights, empowering everyone—from designers to product managers to marketers alike—to validate, optimize, and iterate. Whether it’s unmoderated tests or moderated interviews and focus groups, UXArmy lets you watch real users engage with your product and messaging, revealing emotional insights in addition to stats. With screen and video recordings, AI-powered analysis and infographics, you’ll get fast, actionable insights to keep your product on track, ensuring it truly meets your users’ needs. UXArmy ensures your product resonates across cultures with localization testing in 25+ languages. And, thanks to our global participant network—including one of the strongest panels in Asia—you’ll reach the right audience, no matter ## What is UXArmy used for? [User Testing](https://www.capterra.com/user-testing-software/)[User Experience (UX)](https://www.capterra.com/ux-software/)[Product Management](https://www.capterra.com/product-management-software/) Top alternative Featured Overall rating Based on 23 user reviews Reviews sentiment Positive 87% Neutral 13% Negative 0% Starting price $99 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for UXArmy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.uxarmy.com&name=UXArmy) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### UXArmy 4.5 (23) VS. [4.4 (15,323)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting Price $99 Flat Rate, Per Month Starting Price $7.91 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (23) Ease Of Use 4.1 (14,366) Value For Money 4.5 (22) Value For Money 4.3 (9,772) Customer Service 4.4 (23) Customer Service 4.2 (9,528) ## UXArmy alternatives Highest Rated [4.7 (561)](https://www.capterra.com/p/144020/Aha/reviews/) Starting price $59.00 Per User, Per Month [4.6 (5,731)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month [4.5 (13,549)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month [4.6 (97)](https://www.capterra.com/p/174077/Dovetail/reviews/) Starting price Contact vendor for pricing [View all alternatives](https://www.capterra.com/p/198767/UXArmy-User-Research-platform/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Usability Testing 5.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Process of evaluating a product or website by testing it with representative users. Audience Targeting 4.8 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Heatmaps 4.3 (4) 0.00% of 4 reviewers that rated this feature as important or highly important A visual display that uses a color spectrum to show how visitors interact with areas of a web page Surveys & Feedback 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Video recording/Transcriptions 5.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Recorded video session of the tests Customer Journey Mapping 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Visualize and analyze customer experience across all touchpoints and channels UXArmy 39 features Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Highlight content and/or make notations about parts of content Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Compare key metrics for the business against prominent players in the industry Leave comments and notes on documents for others to view Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Visualize and analyze customer experience across all touchpoints and channels Tailored or customizable questions for more targeted and relevant data collection Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Graphical representation of data Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Compatible with mobile devices Software is used for working on online pages Geographic location of visitors determines behavior of the software A visual display that uses a color spectrum to show how visitors interact with areas of a web page Conduct user tests while watching/moderating the session Manage and support multiple languages Estimate or forecast of a future scenario based on the study of present trends Create, manage and access prototypes to capture design concepts and test on users Metrics that are measured statistically. Pre-written repository of questions that can be reused within a course or for assessment or interviews Capture what is happening on a computer screen Search and filter data across systems to locate required information by entering keywords or certain criteria Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Create and manage surveys Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc Set up connections to third-party platforms to improve business processes Review data from past periods to reveal recurring tendencies and predict future performance Process of evaluating a product or website by testing it with representative users. Track user's interaction with the prototype Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Analyze and gain insights into user experience Recorded video session of the tests Supports various video file formats Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. Features 4.5 (23) 4.5 Based on 23 reviews ## Pricing Value for money 4.5 (22) Free Version [View pricing plan details](https://www.capterra.com/p/198767/UXArmy-User-Research-platform/pricing/) Essential $99.00 Flat Rate,Per Month It includes: - Unlimited Studies - Mobile App, Website, Prototype test with full recording - User Interviews & Focus groups - Card Sorting & Tree Testing - Surveys & Figma testing - Screen & Video Recording - AI Summary & Sentiment Analysis - Access to UXArmy Panel Participants Value for money 4.5 (22) 4.5 Based on 22 reviews ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Adobe XD](https://www.capterra.com/p/168423/Adobe-XD/)[ Figma](https://www.capterra.com/p/175027/Figma/)[ Axure](https://www.capterra.com/p/18297/Axure-RP/)[ Marvel](https://www.capterra.com/p/171098/Marvel/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (23) 4.4 Based on 23 reviews ## User reviews Overall rating 4.5 Based on 23 reviews Filter by rating 5(14) 4(6) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User Senior Software Quality Analyst Computer Software ### "UX army: A boom army in this AI times redefining solutions ." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 22, 2025 Its in between Best & good. Its super easy use makes user & teams enjoying solving problems through UX army. Pros Its Ease to use to meet our current projects demands. Adaptable to every work environment & adaptable for early stage projects as well as matured projects. Works fits with agility in client's requirements & redesign management. Cons The Mobile app can expand a lot & should contain some more features with minimum clicks. Switched from [Figma](https://www.capterra.com/p/175027/Figma/) Those were the old tools and the repetitive & iterative work was not properly manageable there. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Popoola M. Health and technology Health, Wellness and Fitness ### "Research aide." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 31, 2024 My experience with UXArmy was highly positive. The platform’s combination of advanced features, ease of use, and access to diverse participant pools makes it an invaluable resource for our organization aiming to enhance its product through effective user research. In a landscape where understanding user needs is paramount, UXArmy equips businesses with the tools necessary to gather actionable insights efficiently. Pros UXArmy addresses a common challenge in user research: finding the right participants. With access to a robust user panel across Southeast Asia, India, and Australia, businesses can easily recruit individuals that match their target demographics. This feature is particularly beneficial for companies looking to expand into new markets, as it simplifies the recruitment process and ensures relevant feedback. Cons Smaller businesses or startups, the pricing model may is a concern. Although UXArmy provides valuable insights, the cost may be prohibitive for organizations with limited budgets, particularly when compared to some free alternatives. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Sales Financial Services ### "Overall, it's great!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2023 Pros I like that the features are accessible and can be integrated with what I do on a day-to-day basis. Cons I think the pricing could be improved a bit. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GC Genus C. UX Researcher Accounting ### "My go-to platform to test prototypes for our Asian user base" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 3, 2023 UXArmy's services are essential to our work as UX designers, addressing key challenges in research such as recruitment and resource management. With their help, we are able to conduct more impactful studies and make data-driven decisions with greater confidence. I highly recommend UXArmy to anyone looking for a comprehensive solution for UX research. Pros One of the standout features of UXArmy is their card sorting feature. UXArmy allows us to insert graphics and texts in cards which makes it easy for us to improve our information architecture. Cons However, I did notice one area for improvement in the survey questions. The inability to pinch and zoom to view static images and screenshots can be frustrating for users. As a UX designer, I believe this is a basic feature that should be added to make the experience more user-friendly. Switched from [Maze](https://www.capterra.com/p/200860/Maze/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Parth S. UI/UX Designing Intern Information Technology and Services ### "Easy to use Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2023 Pros UXArmy is an excellent user experience research (UXR) platform that is both user-friendly and straightforward to use. One of the standout features of UXArmy is their exceptional support team, who are always available to provide assistance whenever needed. Cons While UXArmy is a decent UXR platform, there are some areas where it could be improved. For example, I would prefer more flexibility in their reports to allow for greater customization. Additionally, some interactions within the platform feel a bit awkward and could benefit from improved test setup. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Content development Education Management ### "A platform that facilitates user research" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 15, 2023 UXArmy has made it easy for me to do user research Pros The interface is user friendly. I easily recognize the function of a feature just by looking at the icon. The process of detecting internet signals, device specifications, and speakers and mics also makes it easier for me. Cons Record detection if the interviewees are recording themselves Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ZC Zii C. Researcher Education Management ### "Thanks for helping my team to do research in Asia!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 25, 2023 Superb!!!! Pros My team like DeepDive where it is like repository for researcher to analyze the recording! Analysis space change the way we work! Thanks for that, also supportive team help us to get things done faster. Cons need to be more shareable also I need something I can read to utilize better the tools especially Deepdive, because it is special video call tool for user research Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PV Preet V. PDF Research ### "Great Tools for UX Research" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 24, 2023 I need tools for the website, mobile apps and design testing and UXArmy solves this problem for me.UXArmy has integrated a calender in their interviewing tool which helps me a lot. Pros I am having a good experience with UXArmy. I use their tool for UX Research (Unmoderated and Moredated research). The process of the test setup on UXArmy's platform is very smooth.I have also used their tool DeepDive for the Moderated research. The analysis of the video is very easy and the audio is also clear. I need to contact them only once when I required support. Cons They have an auto-save issue for Unmoderated testing but it can be fixed for sure. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Marketing intern Information Technology and Services ### "Earn money with your feedback" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 May 26, 2022 Pros To register as a participant for usability studies in Uxarmy we have to give a demo test which the company used to qualify us for their platform. The company also pays in money for our valuable time and feedback software and websites. Cons Receiving an invitation for usability testing of softwares, websites or mobile application is very hard. We have to wait for months to receive an invitation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HZ Han Z. Product Designer Retail ### "Very useful tool to quickly validate some designs" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 24, 2020 The service that UXArmy team provides is awesome. They are always available whenever we face some issues or have questions with the tool. They are also very acceptive to the feedback that we provide and continue improving the product. Pros I like it that UXArmy already has a big user panel. Whenever I send out a test, I can get enough results in two days. Cons Currently, it's still missing a function to preview the test before sending it out. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2020 We thank you for your feedback. We are constantly expanding our User Panel in Asia. The Preview functionality is on its way and we hope to see our Clients using it soon. [View all Reviews](https://www.capterra.com/p/198767/UXArmy-User-Research-platform/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)