# UXArmy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is UXArmy the right User Experience (UX) solution for you? Explore 23 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/198767/UXArmy-User-Research-platform/reviews --- UXArmy 4.5 (23) [View alternatives](https://www.capterra.com/p/198767/UXArmy-User-Research-platform/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of UXArmy Ease of use 4.4 Customer Service 4.4 ## Pros and Cons in Reviews Popoola M Health and technologyHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: 6-12 months. “The platform’s combination of advanced features, ease of use, and access to diverse participant pools makes it an invaluable resource for our organization aiming to enhance its product through effective user research.“ December 31, 2024 Rahul B Marketing internInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Receiving an invitation for usability testing of softwares, websites or mobile application is very hard.“ May 26, 2022 ## Showing most helpful reviews Showing 1-23 of 23 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Popoola M. Health and technology Health, Wellness and Fitness Used the software for: 6-12 months ### "Research aide." December 31, 2024 5.0 My experience with UXArmy was highly positive. The platform’s combination of advanced features, ease of use, and access to diverse participant pools makes it an invaluable resource for our organization aiming to enhance its product through effective user research. In a landscape where understanding user needs is paramount, UXArmy equips businesses with the tools necessary to gather actionable insights efficiently. Pros UXArmy addresses a common challenge in user research: finding the right participants. With access to a robust user panel across Southeast Asia, India, and Australia, businesses can easily recruit individuals that match their target demographics. This feature is particularly beneficial for companies looking to expand into new markets, as it simplifies the recruitment process and ensures relevant feedback. Cons Smaller businesses or startups, the pricing model may is a concern. Although UXArmy provides valuable insights, the cost may be prohibitive for organizations with limited budgets, particularly when compared to some free alternatives. Review Source VR Verified Reviewer Senior Software Quality Analyst Computer Software Used the software for: 1-2 years ### "UX army: A boom army in this AI times redefining solutions ." March 22, 2025 5.0 Its in between Best & good. Its super easy use makes user & teams enjoying solving problems through UX army. Pros Its Ease to use to meet our current projects demands. Adaptable to every work environment & adaptable for early stage projects as well as matured projects. Works fits with agility in client's requirements & redesign management. Cons The Mobile app can expand a lot & should contain some more features with minimum clicks. Switched from [Figma](https://www.capterra.com/p/175027/Figma/) Those were the old tools and the repetitive & iterative work was not properly manageable there. Review Source MA Martina A. UX Designer Retail Used the software for: Less than 6 months ### "Easy to use app for good price" February 17, 2020 3.0 OK if you’re looking for cheap and easy to use tool and you need just a simple data analysis. Otherwise I would recommend using Optimal Workshop. Pros The UI is intuituve and simple, but might look a little bit outdated You can upload your tree for treejack test via spreadsheet Easy to use on the phone Cons In treejack test there’s mandatory collection of respondent’s personal info that can’t be turned off There is a possibility to enter your own instructions, however there are instructions in English that is not possible to turn off (we’re not using English as primary language) The instructions for the treejack test are burried at the top of the page and some respondent didn’t noticed them. This skewed the results of the test The analytical part could be extended - for example filtering data based on respondent’s sex, country etc. Also it’s not possible to see time per task and it’s not possible to export the data to the spreadsheet Review Source Response from UXArmy February 18, 2020 We appreciate your feedback and for using UXArmy. We are in the process of upgrading the tools for the points mentioned in the review. Thanks for taking the time off to provide detailed information about usage. GC Genus C. UX Researcher Accounting Used the software for: 6-12 months ### "My go-to platform to test prototypes for our Asian user base" April 3, 2023 5.0 UXArmy's services are essential to our work as UX designers, addressing key challenges in research such as recruitment and resource management. With their help, we are able to conduct more impactful studies and make data-driven decisions with greater confidence. I highly recommend UXArmy to anyone looking for a comprehensive solution for UX research. Pros One of the standout features of UXArmy is their card sorting feature. UXArmy allows us to insert graphics and texts in cards which makes it easy for us to improve our information architecture. Cons However, I did notice one area for improvement in the survey questions. The inability to pinch and zoom to view static images and screenshots can be frustrating for users. As a UX designer, I believe this is a basic feature that should be added to make the experience more user-friendly. Review Source Parth S. UI/UX Designing Intern Information Technology and Services Used the software for: Less than 6 months ### "Easy to use Product" March 27, 2023 5.0 Pros UXArmy is an excellent user experience research (UXR) platform that is both user-friendly and straightforward to use. One of the standout features of UXArmy is their exceptional support team, who are always available to provide assistance whenever needed. Cons While UXArmy is a decent UXR platform, there are some areas where it could be improved. For example, I would prefer more flexibility in their reports to allow for greater customization. Additionally, some interactions within the platform feel a bit awkward and could benefit from improved test setup. Review Source VR Verified Reviewer VP Finance Computer Software Used the software for: 2+ years ### "Good App Easy to Use, but can add more functions" February 11, 2020 4.0 Overall good experience, I did earn some money. But I wish to see more activities. Pros Simple to use. Simple and clear design. Cons Not enough activities or updates from this software. Wish to see lots of tests in the app for users. Review Source Response from UXArmy February 12, 2020 Thanks a lot for your feedback. We love to hear from our User Panel and for any direct feedback you can also write anytime to hi@uxarmy.com RS Ramanathan S. Researcher Research Used the software for: 6-12 months ### "User testing by actual end users:-)" February 11, 2020 5.0 Overall experience with uxarmy was great. Have many interactions with them and their products and services are too notch. Pros Uxarmy app has a direct connect with end users and to accumulate end user perspective of a product. The interactive interface takes multiple modes of responses typing, voice and sometimes even user facial expressions. This way you get direct comments from actual users on how the users perceive the interface and design of an end product. Highly recommend to my friends and family. Voice out your opinion on design Cons No cons as such. One recommendation probably would be to see how the user's comments got implemented. So the final app or webpage version if shared could help understand what majority of other users suggested. Review Source Response from UXArmy February 28, 2020 We are so happy to see that you liked UXArmy user testing. We are committed to keep our ears open to all your suggestions and constantly improve for the benefit of all of us in UserAdvocate community. We highly appreciate your commitment to improve things by means of your thoughtful feedback. PV Preet V. PDF Research Used the software for: 1-2 years ### "Great Tools for UX Research" February 24, 2023 4.0 I need tools for the website, mobile apps and design testing and UXArmy solves this problem for me.UXArmy has integrated a calender in their interviewing tool which helps me a lot. Pros I am having a good experience with UXArmy. I use their tool for UX Research (Unmoderated and Moredated research). The process of the test setup on UXArmy's platform is very smooth.I have also used their tool DeepDive for the Moderated research. The analysis of the video is very easy and the audio is also clear. I need to contact them only once when I required support. Cons They have an auto-save issue for Unmoderated testing but it can be fixed for sure. Review Source VR Verified Reviewer Sales Financial Services Used the software for: I used a free trial ### "Overall, it's great!!" April 7, 2023 5.0 Pros I like that the features are accessible and can be integrated with what I do on a day-to-day basis. Cons I think the pricing could be improved a bit. Review Source VR Verified Reviewer Content development Education Management Used the software for: I used a free trial ### "A platform that facilitates user research" March 15, 2023 5.0 UXArmy has made it easy for me to do user research Pros The interface is user friendly. I easily recognize the function of a feature just by looking at the icon. The process of detecting internet signals, device specifications, and speakers and mics also makes it easier for me. Cons Record detection if the interviewees are recording themselves Review Source RJ Rachna J. User Researcher Research Used the software for: 1-2 years ### "Easy to use" January 26, 2020 5.0 I have been regularly using UXArmy Platform doing user testing of my Designs using Interactive prototypes in Invision App. While Benchmarking websites, I do not need to do anything special. Enter the URL, and Go! It's so easy for me to analyse the Screen videos and present because I can make video clips to present to my stakeholders. I launch the Tests and get results usually within 2 days. Pros UXArmy is very easy to use and straight forward. Test creation is right in 3 steps. The best thing is that they do not Spam my Inbox. Cons The GUI can be improved. It looks a bit dated. Review Source Response from UXArmy January 29, 2020 Thanks very much for your compliments! We appreciate your feedback and glad that you are using the platform to it's capacity. HZ Han Z. Product Designer Retail Used the software for: 1-2 years ### "Very useful tool to quickly validate some designs" February 24, 2020 5.0 The service that UXArmy team provides is awesome. They are always available whenever we face some issues or have questions with the tool. They are also very acceptive to the feedback that we provide and continue improving the product. Pros I like it that UXArmy already has a big user panel. Whenever I send out a test, I can get enough results in two days. Cons Currently, it's still missing a function to preview the test before sending it out. Review Source Response from UXArmy February 26, 2020 We thank you for your feedback. We are constantly expanding our User Panel in Asia. The Preview functionality is on its way and we hope to see our Clients using it soon. Mukund N. Digital Solutions Expert Information Technology and Services Used the software for: Less than 6 months ### "Super helpful to improve Product UX" February 1, 2020 5.0 We were trying their remote usability testing tools (specifically task based testing among others), and the entire experience was great. Pros 1\. Super useful toolset, with no non-sense on-boarding. 2. Most importantly feedback from their panel was super useful for me to refine my product designs. Bottomline, it's value for money and you are missing this in your UX toolkit if you are not using them. Cons Arabic and Hebrew are both not supported... but this was of less impact to me as i am looking at english speaking markets for now. Review Source Response from UXArmy February 3, 2020 Thanks very much for your thoughtful feedback. We'd try our best to maintain the quality of our tool. DO Darren O. Snr Accounts and Projects Executive Events Services Used the software for: 6-12 months ### "Useful software to ask for feedbacks" February 11, 2020 5.0 Pros UXarmy is a software which allow users like me to critic and feedback the use of the software. Allows me to feedback the use of User Experience Cons It has stopped contacting me to feedback on the user experience, please bump me up! Review Source Response from UXArmy February 12, 2020 Hi Darren, Thanks very much for your review. Please continue to provide your sincere feedback on User Tests and we are always all ears to your feedback for improvements to UXArmy. Generally we'd send the Test on a rotation basis so that people do not become a "trained" tester. We'd still share the Tests as soon as we see a profile match with yours. All direct feedback or queries can be sent to us at hi@uxarmy.com ZC Zii C. Researcher Education Management Used the software for: 6-12 months ### "Thanks for helping my team to do research in Asia!" February 25, 2023 4.0 Superb!!!! Pros My team like DeepDive where it is like repository for researcher to analyze the recording! Analysis space change the way we work! Thanks for that, also supportive team help us to get things done faster. Cons need to be more shareable also I need something I can read to utilize better the tools especially Deepdive, because it is special video call tool for user research Review Source WkY Wye kit Y. Self employed Financial Services Used the software for: 1-2 years ### "Feedback 101" February 11, 2020 3.0 Overall it’s positive. It does allow for the user to be able to earn money on the side and business’s to gather feedback offline Pros That I can earn money from it. Software app without the tests are alright and runs smooth Cons App is laggy. Some of the tests are laggy and not as responsive. More tests please. Review Source KC Kammiri C. UX Lead designer Design Used the software for: Less than 6 months ### "Great recruitment for Singapore UX study" February 23, 2020 5.0 We are a company based in New Zeland and I was looking for help with the recruitment of participants for a UX study in Singapore. The turnaround time with UXArmy was fantastic and the screening was very well done. All the participants fit the criteria and all brought good insights. The customer service was phenomenal, clear and constant communication made possible a replacement of a participant just 30 minutes before the session. I will try other features of the platform on the next study and recommend UXArmy. Pros Efficient process. I didn't use the software. Cons The screening criteria is not done online, it wasn't a problem but could be even easier. Reason for choosing UXArmy Clear proposition on the website, quick enquiry response and affordable price. Review Source VR Verified Reviewer Marketing intern Information Technology and Services Used the software for: Less than 6 months ### "Earn money with your feedback" May 26, 2022 4.0 Pros To register as a participant for usability studies in Uxarmy we have to give a demo test which the company used to qualify us for their platform. The company also pays in money for our valuable time and feedback software and websites. Cons Receiving an invitation for usability testing of softwares, websites or mobile application is very hard. We have to wait for months to receive an invitation. Review Source SC Sakshi C. Psychologist Education Management Used the software for: 6-12 months ### "Good experience, easy to use" February 11, 2020 5.0 It is convenient to use, quick replies from customer care, and good monetary benefits as well Pros Convenience of using it from anywhere, and either from the phone or the computer Cons Sometimes I have had glitches in the data collection of the research Review Source Response from UXArmy February 12, 2020 Thanks very much for your review. We are glad you like to provide feedback and we'd try our best to keep up to your expectations. For any direct feedback or query please feel free to write to us at hi@uxarmy.com eT eeson T. training executive Hospitality Used the software for: 1-2 years ### "Excellent software" February 11, 2020 5.0 Excellent experience with good support. Pros It is user-friendly and easy to navigate. Cons Sometimes the submission does not get through. Review Source DO Dominic O. Product manager Medical Devices Used the software for: Less than 6 months ### "Great product really useful insights " February 12, 2020 4.0 Pros Good tool to test with unknown users. Easy to set up Cons Some usability issue. Need to use some hacks around it. Review Source Response from UXArmy February 13, 2020 We are so happy to receive feedback from you. We'd love to hear more on the Usability problems that you are facing so that we can address them. Kindly email your feedback to hi@uxarmy.com LLF Li Lian F. Manager Accounting Used the software for: 6-12 months ### "UXArmy" February 24, 2020 3.0 Pros easy to navigate and no need an expert to use this software Cons all good and nothing that i don't like about this software Review Source SCL Siew Chin L. Auditor Accounting Used the software for: Less than 6 months ### "Good software " February 13, 2020 4.0 Good experience Pros This software is new and sounds exciting Cons Nothing I dislike about this software actually Review Source Response from UXArmy February 16, 2020 We really appreciate your feedback. At UXArmy, we are always looking for ways to make our product rewarding for our users. Please feel free to send your specific comments here hi@uxarmy.com Similar Products Featured ## Related categories [User Testing](https://www.capterra.com/user-testing-software/)[User Experience (UX)](https://www.capterra.com/ux-software/)[Market Research](https://www.capterra.com/market-research-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.