--- title: "Upsiide Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Upsiide Software - reviews, pricing plans, popular comparisons to other Idea Management products and more." source_url: "https://www.capterra.com/p/198771/Upsiide/" page_type: "product" language: "en" --- # Upsiide Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Upsiide ## What is Upsiide? Upsiide is an idea testing platform that's purpose built for innovation insights. With Upsiide, you can test your ideas to understand what's working, what isn't, and how best to move innovation forwards. Enjoy all the benefits of iterative testing without compromising on methodological rigor. ## What is Upsiide used for? [Market Research](https://www.capterra.com/market-research-software/)[Idea Management](https://www.capterra.com/idea-management-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $6000 Flat Rate, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Upsiide?[Manage this product listing](https://www.g2.com/products/upsiide/claim_requests/new?auto=true) ## Upsiide Overview Updated September 2026 AI summary Upsiide supports organizations of all sizes in capturing, evaluating, and advancing ideas through its cloud-based platform, combining tools for ideation, polls, voting, and prioritization. With features like customizable templates, real-time analytics, feedback management, and project tracking, it helps teams manage innovation processes, gather insights, and make data-informed decisions across idea management and market research activities. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Upsiide 4.6 (15) VS. [4.8 (547)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting Price $6000 Flat Rate, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (15) Ease Of Use 4.9 (547) Value For Money 4.3 (12) Value For Money 4.8 (486) Customer Service 4.2 (13) Customer Service 4.7 (475) ## Upsiide alternatives [4.6 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (455)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) [4.7 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158456/JotForm-4-0/) [Typeform](https://www.capterra.com/p/137289/Typeform/) [4.7 (979)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/137289/Typeform/) ## FAQs about Upsiide Overview ### Which roles and teams benefit most from Upsiide? Upsiide is most used by insights and market research teams, brand and innovation leaders, and commercial executives. Researchers and insights managers use it to test concepts and gather consumer feedback quickly, while brand, product, and business leaders rely on it to validate ideas, guide launches, and support faster strategic decisions. Answer based on 15 reviews Overview ### What company size and industries is Upsiide built for? Upsiide is built for large and growing businesses, with the strongest reviewer base in small businesses at 47% and Consumer Goods and Food & Beverages at 33% each. It also sees use in enterprises at 33% and midsize companies at 20%, primarily for market research. Answer based on 15 reviews Features and Usability ### What are the key features of Upsiide? Upsiide offers survey and feedback tools such as survey builder, customizable questions, skip logic, mobile survey, polls/voting, and pulse surveys. It also includes ideation and prioritization features like idea ranking, gamification, and customer segmentation, plus reporting capabilities including real-time analytics, visual analytics, benchmarking, and customizable reports. Pricing ### How much does it cost and what fees or limitations are included? Upsiide starts at $6,000 per year for the Starter plan, a flat-rate package for 3 users. It includes credit card billing, email and chat support, Idea Screen, and Idea Split. A free trial is available, giving teams a way to test the product before committing. Getting Started and Support ### What training and onboarding options does Upsiide offer? Upsiide provides live online sessions, webinars, documentation, and videos for training. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for learning features and reviewing setup steps as needed. Getting Started and Support ### What customer support options does Upsiide offer? Upsiide provides email/help desk support, chat, a knowledge base, and an FAQ/forum. No reviewer feedback about support experience is available, so support quality, response times, and helpfulness cannot be described from user reports. ## Features AI summary Based on 3,180 Idea Management reviews Capterra data shows that buyers of idea management software rank the following features as their top priorities: - **Progress Tracking** (**62%** of reviewers rated this feature as critical) - **Activity Dashboard** (**56%**) - **Real-Time Updates** (**54%**) Upsiide includes **Real-Time Updates** and **Activity Dashboard**, giving teams current visibility into idea activity and a clear view of performance in one place. However, it does not offer **Progress Tracking**. Instead, it provides **Task Management** (**51%**) and **Drag & Drop** (**49%**), which can help teams organize work, adjust workflows more easily, and keep idea-related tasks moving forward, helping businesses manage collaboration and execution with more clarity. Reporting/Analytics 4.1 (8) 75.00% of 8 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Statistical Analysis 3.6 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Apply statistical/mathematical models to sets of data Benchmarking 4.7 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Compare key metrics for the business against prominent players in the industry Panel Management 3.5 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Conduct and manage panel discussions for the purpose of market research Survey Builder 4.3 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Create and manage surveys Survey Sample Management 3.2 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Manage sample of audience for conducting market research surveys Upsiide 49 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Benchmarking: Compare key metrics for the business against prominent players in the industry - Configurable Workflow: Configure existing workflows to meet your organization's needs - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Gamification: Games or game-like elements to track progress and reward accomplishments - Idea Ranking: Facilitates users voting on ideas that are presented so the most favorable ones can be highlighted and further pursued - Ideation: The creation, development, and sharing of potentially innovative new ideas - Multi-Language: Manage and support multiple languages - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Panel Management: Conduct and manage panel discussions for the purpose of market research - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Prioritization: Arrange tasks based on the level of priority or urgency - Project Planning: Organize and schedule projects - Project Tracking: Monitor the progress of projects from start to finish - Projections: Estimate or forecast of a future scenario based on the study of present trends - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Statistical Analysis: Apply statistical/mathematical models to sets of data - Status Tracking: Track the status over time for a request, process, asset, or transaction - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Survey Builder: Create and manage surveys - Survey Sample Management: Manage sample of audience for conducting market research surveys - Survey/Poll Management: Create and administer polls and surveys - Surveys: Allows users to create and send out surveys to customers to determine net promoter scores and other key satisfaction information. - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. Features 4.4 (15) 4.4 Based on 15 reviews ## Pricing Value for money 4.3 (12) Free Trial [View pricing plan details](https://www.capterra.com/p/198771/Upsiide/pricing/) Starter $6,000 Flat Rate,Per Year It includes: - 3 Users - Credit Card Billing - Email and Chat Support - Idea Screen - Idea Split Enterprise Contact Vendor for Pricing It includes: - Bulk Audience Sample Available - Company Standardized Blueprints - Dedicated Account Manager - Guided Onboarding - Idea Screen - Idea Split - Invoice Billing - Login With SSO - Unlimited Users - Whitelabelling Value for money 4.3 (12) 4.3 Based on 12 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (13) 4.2 Based on 13 reviews ## User reviews Overall rating 4.6 Based on 15 reviews Filter by rating 5(10) 4(4) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent KK ken K. president Marketing and Advertising ### "ken" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 August 15, 2021 good Pros good targeting and inexpensive. able to find a critical mass of targets easily. Cons some instructions not easy to understand Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ED Emily D. Senior Director of Innovation Consumer Goods ### "Great tool for product market research" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 August 13, 2021 Such a clear way to get product ideas in front of customers and gage level of interest and viability. Would love to continue using Upsiide for this purpose. Pros Super fun and intuitive for customers to use, which resulted in a high completion rate, and very useful data. Cons I wasn't responsible for the build or integration so not sure how difficult that aspect might be. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MG Marin G. Consumer Insight Planner Food & Beverages ### "Agile way to push for consumer centricity" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 13, 2021 Pros Great way to have consumer feedbacks in a few hours in order to guide innovation throughout the process Cons The analysis could be seen as a bit simplistic. It's a good tool to have the big picture but then need for more diagnostic to understand the reason why Reasons for choosing Upsiide Relationship with the team, easiness to set up, easiness to look at results for non-researchers, price Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LG Livia G. Commercial Manager Retail ### "Great software supporting our business decisions" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 13, 2021 Great experience overall Pros Easy to use software including all features we needed Cons Integration with other apps was not possible Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GM Greg M. Founder Consumer Goods ### "Excellent for research" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2021 Using Upsiide helped us prioritize our product development efforts, without having to go through the cost and effort of making prototypes. Pros Comprehensive and powerful. Usage of Upsiide was extremely helpful in our decision-making process regarding product innovation and messaging. Cons Zero complaints. Overall my experience was positive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KM Katie M. President Food & Beverages ### "Great product, very helpful for market research!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 12, 2021 Pros Platform is very user friendly and provides great insight! Cons The software served its purpose and we didn't find any limitations when using it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KS Keeshan S. Brand Director Food & Beverages ### "Tinder for Market Research!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 11, 2021 User-centric so we get better data to help make important business decisions. Competitively priced and can be scaled up or down in complexity based on needs. Quick to implement and get results... doesn't take a month or so of planning. Pros Very user-centric; ensures reliable data through engaging participants like human beings! Making it super easy and entertaining rather than the typical 5-point Likert scale surveys that no one in their right mind would do accurately. Cons No cons; need more platforms like this. 95% of market research platforms are sterile and dry - this is the other 5%. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Market Researcher Food & Beverages ### "Worth the Try" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 August 11, 2021 Pros Easy to use and navigate, user-friendly. Cons Doesn’t allow complex questions like skipping Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RT Ratapol T. VP Consumer Goods ### "Feedback on Upsiide" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 10, 2021 Pros Easy to use. Cost effective. Fast turnaround. Results available right away. And, our client contact person \[SENSITIVE CONTENT\] has been very helpful to us. Cons We wish that we can download full report instead of individual pieces of results Reasons for choosing Upsiide We are trying both Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AV Annegien V. Analytics & Insights Senior manager Consumer Goods ### "Love using Upsiide" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 10, 2021 use it to assess the screen appeal of different innovation ideas, or different claims Pros Love how intuitive this is for the respondent. Easy to use as well as quick turn around. Cons The 2 metrics of interest and trade off are a bit hard to explain to business partners Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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