# Guider Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Guider the right Mentoring solution for you? Explore 62 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/198820/Guider/reviews --- Guider 4.9 (62) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Guider Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews Sascha C Internal Comms and EngagementMarket Research, 10,001+ employeesUsed the software for: 6-12 months. “I’m in a standalone role in a huge international business, and the mentor/mentee matching means that I was able to connect with someone in another continent with the experience and skills I was looking for.“ January 30, 2024 RH Rachel H Patient Administration Deputy ManagerHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Guider is not always easy to use and will sometimes lag with messages which leaves it difficult to communicate with long distance pairings.“ January 30, 2024 Sascha C Internal Comms and EngagementMarket Research, 10,001+ employeesUsed the software for: 6-12 months. “I love that it also has options for reverse/upwards and peer mentoring, as I think people tend to think about mentoring as a junior-senior relationship, when really it’s possible to learn from people at any level.“ January 30, 2024 iu irfan u directorAccounting, 51 - 200 employeesUsed the software for: 1-2 years. “Some technical issues that took some investigating to resolve.“ January 30, 2024 LH Lucy H Comms professionalHospital & Health Care, 10,001+ employeesUsed the software for: Less than 6 months. “I find Guider to be user friendly and I like how it integrates with your Outlook and Teams calendars so you don't forget meetings or double-book.“ January 30, 2024 IW Ivy W AdviserEvents Services, 2 - 10 employeesUsed the software for: 6-12 months. “We had an individual instance where a participant didn't want to sync their calendar to the platform, which limited their ability to schedule sessions on Guider, but this was a one-off and didn't significantly impact the experience for the group overall.“ May 25, 2021 JM Jennifer M Coding ManagerMarket Research, 201 - 500 employeesUsed the software for: 6-12 months. “it is an easy to use platform that has enabled me to look outside of my part of the business and reach out to others which in turn, could help to progress my career.“ January 30, 2024 ## Showing most helpful reviews Showing 1-25 of 62 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Constance O. Training and Onboarding Administrator Maritime Used the software for: Less than 6 months ### "Guider makes Mentoring easy" March 8, 2022 5.0 Really enjoyed using the Guider mentoring software Pros Matching mentors and mentees is very integral and using Guider has made this very easy. Cons The Guider software is user friendly. I like every feature it currently has Review Source GW Guy W. Senior Digital Learning & Platforms Manager Law Practice Used the software for: Less than 6 months ### "Taking mentoring to the next level" June 27, 2021 5.0 Very good. They listen to our feedback and have proactively worked towards enhancing the product in upcoming releases. This partnership approach gives us great confidence as we scale mentoring across all our global locations across six continents. Pros I like the fact Guider focussed entirely on mentoring. It does not try to add unnecessary features that add complexity or overlap with other systems. Guider has a simple clean user interface and is therefore easy to use and for people to adopt. I like the fact we can direct our employees to a single destination to find out more about mentoring, find a match, track their interactions and receive timely support throughout the process. It brings structure and scale to our mentoring activities; making it very easy to participate and connect with people outside of your network, all around the world. Cons We are looking forward to the MS Exchange/Calendar integration - this will massively enhance the session booking process. Whilst it is possible to do manually, it puts great reliance on individuals to stay on top of their administration. Technology can definitely support and enhance the manual availability sharing process - so we are looking forward to taking advantage of the Guider calendar integration soon. Reason for choosing Guider Guider already had quite an impressive client list and was a commercial solution. Mentor eXchange was still in development. Review Source FA Francesca A. Project Manager Market Research Used the software for: 6-12 months ### "A good perk for work" February 7, 2024 4.0 mostly positive but i think that is helps the most with facilitating introductions Pros I find it a great perk offered at work, it's quiet easy to use and has connected me with people in different parts of the business Cons I found it really difficult to schedule meetings in the app so i use Outlook instead. i also use outlook to chat with my mentor a lot more Review Source EO Eric O. Learning and Development Real Estate Used the software for: 6-12 months ### "Effective, Flexible and Easy to use" November 4, 2023 5.0 I have been very impressed by the team who look after us. They really want the programme to succeed and have helped with everything from training to providing source material for me to promote the programme in my firm. Pros Guider has taken the complex system of matching and managing our firm's mentoring relationships and made it simple. People can sign up in a few minutes and sign in with 2 clicks. The mentee has control over who their mentor is, what areas are explored and how long the relationship lasts. Our team looks after the programme and leaves those crucial decisions to the people who are most effected by them. Cons The system isn't wholy integrated into our own database, so if a person leaves the firm we need to manually remove them from the Guider platform. Review Source GV GENEVIE V. SENIOR PROJECT MANAGER Market Research Used the software for: 6-12 months ### "LEARNING IS FUN AND MATCHING IS HELPFUL" January 31, 2024 5.0 IT CREATES FUN WAYS TO LEARN AND TOOLS TO HELP YOUR LEARNING EASY. ALSO, IT MATCHES WITH THE RIGHT MENTOR AND MENTORING SESSION HELPFUL. Cons NONE SO FAR SINCE I HAD A LOT OF POSITIVE EXPERIENCES USING GUIDER Review Source PB Pippa B. Researcher Higher Education Used the software for: Less than 6 months ### "Really excellent platform - thrilled that I get to use it!" July 28, 2022 5.0 My experience has been really fantastic, I've definitely personally benefitted a lot from having a mentor and am excited to keep using it! Pros Being matched with a great mentor really easily, and being able to see when she's free on her schedule so booking sessions is simple. I really like how having a mentor makes me feel calmer and more supported. Cons It would be nice to have a badge or something like that so I can show the progress I've made outside the platform too. Review Source OB Olivia B. Director, Content Non-Profit Organization Management Used the software for: 6-12 months ### "We love Guider" November 2, 2023 5.0 Pros The interface and ease of matching with a mentor. Cons The fact that we cannot customize the platform to US or add location-specific filters. We also haven't had many people sign up Review Source jL johanna L. Commercial Strategy Team Lead Research Used the software for: 1-2 years ### "Guider to transform your mentoring" January 30, 2024 4.0 Love this platform! Super helpful for businesses who want to take their mentoring and coaching seriously. Takes all the admin and hassle away from the initial matching, to being able to connect and record progress in one place Pros AI matching is speedy and accurate Easily match mentors and mentees Gets you up and running super quickly Cons Some calendar syncing issues to start with but these seem to have been resolved well Review Source BF Beth F. Director Events Services Used the software for: 1-2 years ### "Guider is fantastic" January 31, 2022 5.0 Cannot recommend Guider enough. Pros We have used Guider for over a year to run our mentoring programme and it has been fantastic - the mentors and mentees love it. It's easy for us to use and the metrics they provide are so helpful. Cons I have nothing negative to say - Guider is brilliant. Review Source DP Dhyan P. Partnerships Manager Internet Used the software for: 6-12 months ### "I am loving Guider!" December 22, 2022 5.0 It has really helped us share our experience and expertise around the business. Pros One of the best features of this platform was the matching. The sign up process was really simple and quick to do. We were given our top mentor match with more information about them. Another great feature was the onboarding. Teaching us how to be the best mentee and mentor for the most successful relationship. Cons I don't have any cons - I have loved using the software so far! Review Source Response from Guider Global March 20, 2023 Thank you Dhyan for your positive feedback! iU irfan U. director Accounting Used the software for: 1-2 years ### "Great simple tool" January 30, 2024 4.0 Pros It is very easy to navigate and use from a user prespective Cons Some technical issues that took some investigating to resolve. Review Source TS Thomas S. Group FC Medical Practice Used the software for: 6-12 months ### "Very easy to use software" January 30, 2024 5.0 Pros Very easy and seamless to use. Matched with mentee and allowed easy scheduling. Cons Some early teething problems with my ability to remove myself to be viewed as a mentor, but this was corrected. Review Source GZ Gino Z. Commercial Director Accounting Used the software for: 1-2 years ### "Review by me" January 30, 2024 5.0 Pros Easy to use and install, configure and manage Cons Perhaps more feedback from the other users that engage with my profile Review Source MB Marie B. Client Manager Market Research Used the software for: 1-2 years ### "guider for mentoring" January 30, 2024 5.0 Pros great tool for helping mentoring people. Cons not synced with my calendar/tracking progress. probably a feature i just didnt use Review Source RM Rachel M. Senior Assistant Financial Services Used the software for: 6-12 months ### "Mentoring via Guider" January 25, 2022 5.0 Pros Ease for end users to set up profiles. This reduces administration for our mentoring scheme and enables strong matches and choice from a user perspective. The statistics are useful for analysis to target and asses skill requirements of the users. Cons Profile for administrators only not yet enabled Review Source CB Catarina B. Power BI Developer Market Research Used the software for: 6-12 months ### "Good platform from user perspective" January 30, 2024 5.0 Pros Being able to create my profile, find someone who I share interests with and schedule mentoring sessions Cons I dont have anything to point out, for me it works fine. Review Source OS Olaniyi S. Accountant Market Research Used the software for: 6-12 months ### "User review of Guider" January 30, 2024 5.0 Pros Easy to access and the linking of Mentor and Mentee is great. Cons Process recording needs to be improved more. Review Source IW Ivy W. Adviser Events Services Used the software for: 6-12 months ### "Great software saving lots of admin" May 25, 2021 5.0 Pros The mentor/mentee matches are made using an algorithm and this saved me a lot of matching time compared to when I did it manually. The software is slick and I have visibility on how often mentors and mentees meet, what platforms they're using, as well as what they're looking to get out of the mentoring relationship. Cons We had an individual instance where a participant didn't want to sync their calendar to the platform, which limited their ability to schedule sessions on Guider, but this was a one-off and didn't significantly impact the experience for the group overall. Review Source Response from Guider Global May 28, 2021 Thank you Ivy! It's been fantastic working with you and LegalGeek and we're excited for the programmes to continue! SF Sally F. Partner Manager Information Technology and Services Used the software for: Less than 6 months ### "The best mentoring platform " June 2, 2021 5.0 Pros So easy to use - you're matched with relevant mentors who can support you within minutes. It takes all the back and forth out of scheduling sessions so you can prioritise your career development. Heard nothing but positive things from within my company Cons Nothing so far! I am really enjoying the experience Review Source Response from Guider Global June 3, 2021 Thanks Sally! TS Tyler S. Consumer Insight Director Market Research Used the software for: Less than 6 months ### "Great experience with Guider" January 30, 2024 4.0 Pros \- Finding a mentor that was right for me - Easy to use UX - Developing on the skills that matter in my career - Gained confidence Cons There's nothing that I particularly disliked about using Guider, personally. Review Source SP Stefano P. Head of Marketing Telecommunications Used the software for: Less than 6 months ### "First review" June 28, 2020 5.0 Pros It’s good to have everything in one place particularly when you have multiple mentees. Nothing gets lost over back and forth emails you can just schedule in sessions and take notes on the platform. Cons Apple calendar integration is currently not available Review Source Response from Guider Global July 21, 2020 Thanks for the positive review Stefano, and the feedback on iCal integration it's something we're working on! SW Stuart W. Teacher Of Accounting Education Management Used the software for: 6-12 months ### "A really simple but effective tool for managing mentoring assignments" January 30, 2024 5.0 A really useful tool to manage mentoring assignments that puts everything in one place and avoids pen, paper and that ubiquitous spreadsheet! Pros It is easy to use without any complicated instructions that any person with the most basic of IT skills can deal with. Cons The video platform has moments of instability or simply will not work, resulting in having to use TEAMS to do the video calls Review Source NB Naomi B. Sr Digital Learning & Platforms Advisor Law Practice Used the software for: 6-12 months ### "Fantastic platform and amazing team at Guider" June 22, 2021 5.0 Overall it has been a great experience working with the Guider team and starting to see the platform in action! I would highly recommend Guider to any organisation. It is a great product that is continually being improved and the team are very friendly, helpful and great to work with. Pros It is an absolutely brilliant way to connect people across a global firm for mentoring. The AI behind the matching is really great - people are often surprised but really pleased about who they get matched with, especially as it tends to be someone you probably never would have met otherwise and get to see a different perspective of the firm. Creates more of an inclusive mentoring opportunity with everyone in the firm having equal access to a mentor, not based upon who you know in your cicles. The team and support with Guider are amazing and really work alongside us to continually improve the experience! The guidance and resources built into the flow of the platform and the mentoring relationship It is really easy to use, clean design and very user-friendly Cons If you don't have Outlook and Teams integration the experience isn't the greatest for as the mentors have to do so much more manually, especially when working with people with very low tech skills. I wish we had a bit more behind the scenes admin access to help people when they are struggling with setting up their profiles or logging a connection (this is to help the small population, sometimes very senior, who are quite challenged with technology, as in general it is actually quite intuitive) Review Source Response from Guider Global June 23, 2021 Thank you Naomi! So excited to see mentoring growing at the firm with Guider VR Verified Reviewer Retail assistant Retail Used the software for: Less than 6 months ### "Guiders overview " August 8, 2022 5.0 My experience with them was not so bad I have learned alot from guider and everybody can too Pros It had every tool or software laboratory in one software program Cons Learning management could be improved in Review Source Jana A. People Business Partner Market Research Used the software for: Less than 6 months ### "Guider - new user review" January 31, 2024 5.0 It is integrated with our internal web, which makes it easy to access. I appreciate the AI based matching with suitable profiles, makes the search easier and more efficient and relevant. The sheduling and video call set up which is build in - makes it easy to use - all at one place. Pros Integration with my calendar, tracker and easiness of access Cons I'm still exploring the platform, I'm a fresh user. 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