# Surfshark Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Surfshark Software - reviews, pricing plans, popular comparisons to other VPN products and more.

Source: https://www.capterra.com/p/198822/Surfshark/alternatives

---

# 

 Surfshark Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Surfshark

## What is Surfshark?

A secure VPN that encrypts your online data to stay safe and private.

## What is Surfshark used for?

[VPN](https://www.capterra.com/vpn-software/)

Overall rating

Based on 61 user reviews

Reviews sentiment

Positive

92%

Neutral

2%

Negative

7%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Surfshark?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://surfshark.com&name=Surfshark)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Surfshark

4.5 (61)

VS.

[### GlobalProtect](https://www.capterra.com/p/234123/GlobalProtect/)

[4.4 (24)](https://www.capterra.com/p/234123/GlobalProtect/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (61)

Ease Of Use

4.4 (24)

Value For Money

4.3 (49)

Value For Money

4.1 (16)

Customer Service

4.2 (34)

Customer Service

4.1 (17)

## Surfshark alternatives

Highest Rated

[AWS VPN](https://www.capterra.com/p/252439/AWS-VPN/)

[5.0 (8)](https://www.capterra.com/p/252439/AWS-VPN/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/252439/AWS-VPN/)

[Zorro VPN](https://www.capterra.com/p/197592/Zorro-VPN/)

[4.8 (4)](https://www.capterra.com/p/197592/Zorro-VPN/#reviews)

Starting price

$6.49

Per User, Per Month

[Learn More](https://www.capterra.com/p/197592/Zorro-VPN/)

[Psiphon](https://www.capterra.com/p/242363/Psiphon/)

[4.7 (12)](https://www.capterra.com/p/242363/Psiphon/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/242363/Psiphon/)

[Avira Phantom VPN](https://www.capterra.com/p/250589/Avira-Phantom-VPN/)

[4.4 (8)](https://www.capterra.com/p/250589/Avira-Phantom-VPN/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/250589/Avira-Phantom-VPN/)

## Pricing

Value for money

4.3 (49)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.3 (49)

4.3

Based on 49 reviews

## Support, customer service and training options

Customer Service

4.2 (34)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (34)

4.2

Based on 34 reviews

## User reviews

Overall rating

4.5

Based on 61 reviews

Filter by rating

5(40)

4(16)

3(1)

2(2)

1(2)

Mentioned topic

Sorted by most recent

FC

FELIPE C.

CEO

Information Technology and Services

### "Surfshark, one of the best VPNs on the market"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 3, 2025

In general, I really like Surfshark, mainly for security reasons, as it gives me the security of being able to access a WiFi network outside my home safely and with peace of mind, that my data is safe.

Pros

Surfshark has several locations available, from different parts of the world, in addition to being compatible with various devices, be it an Android cell phone, computer, tablet, etc. in addition to having several services within it, such as antivirus, alerts if your information has been leaked, hide your data, etc.

Cons

I have been using the software for over 4 years, it promises everything it delivers, however, some websites, using any location in the world, do not open, they only open when deactivating the VPN. Another issue, additional services, should have a free trial period.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MH

Mike H.

Owner

Alternative Medicine

### "Surfshark VPN: Safe, secure and simple internet browsing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 12, 2024

Really happy I got this. It doesnt drop out and itr doesn't slow my browsing.

Pros

How easy it is to activate and the camouflage mode so that it is not obviuous I am using a VPN

Cons

Nothing to dislike. It's so easy and simple to use and it just works every time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Business Owner

Publishing

### "Top 3 in my experiences with various VPNs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

March 27, 2024

Currently I resigned from using it, but I will definitely try it again sometime in the future. If the connection problems are resolved, then it is a perfect choice for me.

Pros

I liked how you can set up a connection through multiple countries, I felt more protected. There are a lot of points of connections to choose from. It has multiple additional features, not only VPN. For example a scanner to find stolen data or an option to create anonymous personal details. Very good pricing when choosing upfront payment for long term access and when using affiliate promotions with that.

Cons

I had a lot of disconnects compared to competition, but there are protections regarding this like blocking connection entirely when it happens.

Switched from

[ExpressVPN](https://www.capterra.com/p/170765/ExpressVPN/)

Surfshark has more sites to connect through and ability to go through multiple locations. Also many ExpressVPN locations are quickly blocked (maybe because it is more popular?), while Surfshark didn't have that problem.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LS

Lewis S.

Senior Geotechnical Engineer

Civil Engineering

### "Surfshark"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

November 20, 2023

Pros

Great VPN software. Perfect for travel and privacy Good trial and true to their word about refund policy. Great interface and usability.

Cons

When requesting refund, it took quite a few emails back and forth to get the refund as there was suggestion I could keep using the app and still receive the refund at a later date. I wanted to refund immediately rather than keep using software and try to remember when refund policy expired.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DB

Doriane B.

Directrice artistique

Design

### "Fais le job !"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

November 19, 2023

Pros

Très pratique pour modifier sa localisation pour le net. Il y a beaucoup de choix, ce qui devrait pouvoir satisfaire un grand nombre d'utilisateurs.

Cons

L'interface et les fonctionnalités changent assez régulièrement. La connexion à un VPN peut parfois être longue, mais c'est plutôt rare

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GP

Gabriel P.

Student

Computer Software

### "Surfshark Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

October 29, 2023

My overall experience with the application has been good.

Pros

What I like most about the application is device support. The application is available on my iOS devices, Windows laptop, and Chromecast. It is easy to use, with just a click of a button connecting me to a server. It also provides additional functionality by providing alerts for your personal information.

Cons

There isnt anything I dislike about the application.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Roshish S.

Flutter Developer

Information Technology and Services

### "One of the best VPN to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

October 4, 2023

Pros

The ability to use the same account on multiple devices is amazing! The internet speed is nearly similar when connected to the VPN. The price makes it an amazing deal for all the VPN servers and countries it offers.

Cons

Sometimes captchas fail to load when using the VPN but other than that have not faced any issues yet.

Switched from

[ExpressVPN](https://www.capterra.com/p/170765/ExpressVPN/)

It was more affordable for all the similar features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Femi A.

Cofounder

Information Technology and Services

### "A competitively priced and featured Privacy service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

August 1, 2023

Pros

The VPN works pretty well, and the rest of the features are also a good compliment.

Cons

Too many upsells after paying for the service; It should be possible to acquire all their services in one affordable package.

Switched from

[NordVPN](https://www.capterra.com/p/166743/NordVPN/)

Wanted to compare alternatives

Reasons for choosing Surfshark

Good reputation, polished software and comprehensive features

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Claudio V.

Salesman

Retail

### "Surfshark is the best VPN on the market in my opinion"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 29, 2023

Pros

Protects your devices with the VPN feature but also manually scans any device that you have the app installed, including cell phones, computers, tablets. also has a feature that allows you to have the vpn running but certain apps can bypass it, and u can choose which apps to bypass the vpn and which ones not to.

Cons

i wish i didnt have to mainually look for each app to bypass the vpn, a search bar would be wonderful.

Switched from

[ExpressVPN](https://www.capterra.com/p/170765/ExpressVPN/)

too expensive

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NA

Nathan A.

Content creator

Apparel & Fashion

### "I love surfshark! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

June 19, 2023

I had a look at various other VPN’s and Surfshark stood out to me the most. I love how secure it keeps me and the fact that I can browse without being tracked and that my IP address can be hidden from scammers - A win-win!

Pros

So, so safe! The safety aspect is so important nowadays as scammers and fraudsters have become so frequent. Surfshark will definitely deter anybody from stealing your information

Cons

Maybe the price point could be too high for some but the fact that you get the membership for over 2 years, you won’t really feel it and it keeps you protected which is brilliant

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/198822/Surfshark/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)