# Surfshark Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Surfshark the right VPN solution for you? Explore 61 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/198822/Surfshark/reviews --- Surfshark 4.5 (61) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Surfshark Ease of use 4.6 Customer Service 4.2 ## Pros and Cons in Reviews GP Gabriel P StudentComputer Software, Self-employedUsed the software for: Less than 6 months. “The application is available on my iOS devices, Windows laptop, and Chromecast.“ October 29, 2023 LS Lewis S Senior Geotechnical EngineerCivil Engineering, 5,001 - 10,000 employeesUsed the software for: Less than 6 months. “I wanted to refund immediately rather than keep using software and try to remember when refund policy expired.“ November 20, 2023 Roshish S Flutter DeveloperInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “The ability to use the same account on multiple devices is amazing!“ October 4, 2023 CW Ceon W Field analystResearch, 51 - 200 employeesUsed the software for: 1-2 years. “The software can sometimes become a conflict of interest when it recognizes antivirus software with security exemptions as a threat.“ July 3, 2022 Tomasz K Business OwnerPublishing, 2 - 10 employeesUsed the software for: Less than 6 months. “I liked how you can set up a connection through multiple countries, I felt more protected.“ March 27, 2024 Andrej B Solution ArchitectAutomotive, 10,001+ employeesUsed the software for: 6-12 months. “I sometimes notice some connection issues - not sure if they are Surfshark problems or other server.“ March 1, 2023 MH Mike H OwnerAlternative Medicine, Self-employedUsed the software for: Less than 6 months. “How easy it is to activate and the camouflage mode so that it is not obviuous I am using a VPN“ April 12, 2024 Andrej B Solution ArchitectAutomotive, 10,001+ employeesUsed the software for: 6-12 months. “Searching via Google is irritating, as I need to fill CAPTCHA every time.“ March 1, 2023 ## Showing most helpful reviews Showing 1-25 of 61 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Roshish S. Flutter Developer Information Technology and Services Used the software for: 1-2 years ### "One of the best VPN to use" October 4, 2023 5.0 Pros The ability to use the same account on multiple devices is amazing! The internet speed is nearly similar when connected to the VPN. The price makes it an amazing deal for all the VPN servers and countries it offers. Cons Sometimes captchas fail to load when using the VPN but other than that have not faced any issues yet. Switched from [ExpressVPN](https://www.capterra.com/p/170765/ExpressVPN/) It was more affordable for all the similar features. Review Source VR Verified Reviewer Business Owner Publishing Used the software for: Less than 6 months ### "Top 3 in my experiences with various VPNs" March 27, 2024 5.0 Currently I resigned from using it, but I will definitely try it again sometime in the future. If the connection problems are resolved, then it is a perfect choice for me. Pros I liked how you can set up a connection through multiple countries, I felt more protected. There are a lot of points of connections to choose from. It has multiple additional features, not only VPN. For example a scanner to find stolen data or an option to create anonymous personal details. Very good pricing when choosing upfront payment for long term access and when using affiliate promotions with that. Cons I had a lot of disconnects compared to competition, but there are protections regarding this like blocking connection entirely when it happens. Switched from [ExpressVPN](https://www.capterra.com/p/170765/ExpressVPN/) Surfshark has more sites to connect through and ability to go through multiple locations. Also many ExpressVPN locations are quickly blocked (maybe because it is more popular?), while Surfshark didn't have that problem. Review Source VR Verified Reviewer Destination Resources Consultant Translation and Localization Used the software for: 1-2 years ### "Not the greatest VPN" October 29, 2022 2.0 Disappointing. I thought it was working great and it was so simple to set and use but I was let down when I found it was not doing what I paid for it to do. Pros I really like how easy it was to set up and use. A small child could even do it with ease.o Cons Does not hide IP address like it states. We ran a few different tests on it and my IP was not hidden on a few different things like it should have been. Reason for choosing Surfshark Price Review Source KK Kirsten K. Owner Retail Used the software for: 1-2 years ### "My Experience with SurfShark" August 13, 2022 5.0 My overall experience is Surfshark is good. I highly recommend them as the go-to provider of VPN service. Pros The main feature of why I decided with Surfshark for my VPN service is the multiple devices. It is nice to have protection on my iPhone, MacBook, and iPad. I think at the time it was the only provider that offered protection for multiple devices. I think it's a good value for how much it costs for coverage (duration of plans). Cons I do not find anything bad about this software Alternatives considered [ExpressVPN](https://www.capterra.com/p/170765/ExpressVPN/)[NordVPN](https://www.capterra.com/p/166743/NordVPN/) Reason for choosing Surfshark The main reason is that I was watching (Blaire White) and she had Surfshark as a provider, she mentioned Surfshark provides coverage for multiple devices and that's why I purchased it. Review Source CW Ceon W. Field analyst Research Used the software for: 1-2 years ### "The most secure app with a proactive protection software." July 3, 2022 4.0 This is the best security alternative for privacy and the prevention of malware getting to your device. Pros When your device/ devices are restarted, the app gives you a prompt to let you know where you are shielded or where you are not when accessing the internet or other places that have potential security threats. Cons The software can sometimes become a conflict of interest when it recognizes antivirus software with security exemptions as a threat. Review Source Mohammad Izaz Arefin M. Digital Marketer Marketing and Advertising Used the software for: 6-12 months ### "A powerful VPN crammed with features at a fair price!" November 10, 2022 4.0 Surfshark is a winner with the price and some unique features such as supporting unlimited devices, GPS spoofing, etc. Pros I tried this VPN because it offers a comparatively lower price than other similar apps. The speed is excellent when used with the Wireguard protocol, however, it may be a bit slow compared to other top-notch VPNs. Surfshark supports connecting unlimited devices simultaneously which is amazing for me and what most other VPNs do not yet offer. It has a sufficient number of servers across 100 countries which means no lack of IP addresses of your choice. Unlike other VPNs, the awesome GPS spoofing feature does not allow android apps to track your location. It supports Wireguard, Open VPN protocols, and AES-256-GCM encryption which means your online activities are protected and safe. The strict no-log policy gives confidence in using this VPN. It unblocks all the streaming services such as Netflix, iPlayer, Amazon Prime, Disney Plus, etc, and also provides torrenting support over p2p servers. No Border Mode feature allows using VPN in restricted areas like China and other locations. If you want some apps to bypass VPN, split tunneling will do so. The kill Switch feature protest privacy when the VPN connection drops. For any problems, 24/7 live chat support is ready to answer any queries. Cons If speed is the main concern, there are better alternatives out there. But with all the features at a fair price, this is undoubtedly one of the best VPNs in the market. Review Source Claudio V. Salesman Retail Used the software for: 2+ years ### "Surfshark is the best VPN on the market in my opinion" July 29, 2023 5.0 Pros Protects your devices with the VPN feature but also manually scans any device that you have the app installed, including cell phones, computers, tablets. also has a feature that allows you to have the vpn running but certain apps can bypass it, and u can choose which apps to bypass the vpn and which ones not to. Cons i wish i didnt have to mainually look for each app to bypass the vpn, a search bar would be wonderful. Switched from [ExpressVPN](https://www.capterra.com/p/170765/ExpressVPN/) too expensive Review Source Munumi N. Chief Innovations Officer Marketing and Advertising Used the software for: 6-12 months ### "Great Features, Powerful Protection" April 26, 2021 4.0 My experience with surfshark has been a present one such that i extended my subscription for 3 more years. so far so good. Pros What i liked the most about this software w the ability to whitelist(By-pass VPN) some apps on my device. I thinking this is cool. The multi-Hop feature also is cool for that extra protection. Cons The one thing i didnt like about the software is the inability to stream some services in locations where they should stream. This for me is a little spanner in the work of an otherwise seemingless process of online video streaming and security. Alternatives considered [ExpressVPN](https://www.capterra.com/p/170765/ExpressVPN/) Reason for choosing Surfshark Price and Features. Review Source Thomas M. Filmmaker Entertainment Used the software for: 2+ years ### "Solid affordable VPN" July 12, 2021 4.0 I got a good deal on a few years of Surfshark a couple of years ago. Since then it's been my favourite go-to VPN. Pros It's easy to use, and has apps available on just about every popular platform. The additional fatures such as the adblocker are welcome additions. Cons As with any VPN, it has its funky moments. I've noticed inexplicably lower speeds on Android from time to time, and across all platforms it will occasionally just cease to work at all until it is restarted. Review Source Farzana S. Team Leader Marketing and Advertising Used the software for: 6-12 months ### "Most Effective VPN Tool" September 19, 2022 5.0 I must carry out a significant amount of online research for my work. I was looking for a VPN that would be appropriate for my activity, and I believe I have found it. Pros It enables me to utilize it across several devices without being concerned about restrictions. As I browse, it prevents me from seeing annoying cookie pop-ups. The low cost is the best feature. Every aspect of it is terrific. Cons There are none yet, and I hope they keep offering services like this. Review Source NA Nathan A. Content creator Apparel & Fashion Used the software for: 6-12 months ### "I love surfshark! " June 19, 2023 5.0 I had a look at various other VPN’s and Surfshark stood out to me the most. I love how secure it keeps me and the fact that I can browse without being tracked and that my IP address can be hidden from scammers - A win-win! Pros So, so safe! The safety aspect is so important nowadays as scammers and fraudsters have become so frequent. Surfshark will definitely deter anybody from stealing your information Cons Maybe the price point could be too high for some but the fact that you get the membership for over 2 years, you won’t really feel it and it keeps you protected which is brilliant Review Source SB Stella B. Owner Marketing and Advertising Used the software for: 1-2 years ### "Protect your Surfing" November 28, 2021 5.0 Great product for a reasonable cost. Pros Very easy to use and protects your equipment while online. I use online services daily and Surfshark has protected my laptop better than other products I have used in the past. Cons The only thing I don't like is the constant upsell emails -- they all go to SPAM anyway. Review Source VG Vassilis G. Director Staffing and Recruiting Used the software for: 2+ years ### "Wish I was never introduced to this!" May 30, 2022 5.0 Pros This is too good. I make sure all of our staff use this when using our computers. Safeguards our servers, internal IP addresses, etc. I think every business should use Surfshark or any other VPN. Cons Nothing! So easy to use and really cheap. Review Source BB Brian B. Devveloper Computer Software Used the software for: 6-12 months ### "Increase your privacy online with surfshark" April 14, 2023 4.0 Pros Offers a kill switch feature to protect your privacy online. It does not collect or store your logs information. Cons It's servers are limited and P2P which reduces performance and speed. The split tunnel feature is only available on desktop. Review Source Eric R. Content Writer Writing and Editing Used the software for: 6-12 months ### "SurfShark is a great value" October 6, 2020 5.0 For the price, as long as it has servers in all the countries you need, Surfshark is a value that's hard to beat. Pros Surfshark has excellent speeds and has a lower price point than other top VPNs. If you're on a tight budget, it's the best option in my opinion. Cons It's not as powerful as pricier competitors. It doesn't have as many servers or cover as many countries, so if you need a VPN with servers in a country it doesn't offer, you'll be out of luck. Review Source MR Mark R. Owner Information Technology and Services Used the software for: 1-2 years ### "Great product at an amazing price" July 7, 2021 5.0 It's fantastic for what I need it for which is mostly viewing sports and streaming content. Pros The price is incredible if you take advantage of their 80%+ discount. I ended up purchasing 4 years of subscription for less than a normal 12 month sub. The software is extremely easy to use and I have it installed on my desktop, tablets and smartphone. It activates at the press of a button and is very quick and easy to switch countries if necessary. Cons I honestly have no negative comments to make about this software, I'm really happy with it. I can see why it's received a lot of positive reviews. Review Source AS Anand S. Marketing Associate Financial Services Used the software for: 1-2 years ### "The simplest VPN to use" October 21, 2022 5.0 Pros I've used multiple VPNs in the past and I've landed at Surfshark finally and I'm glad to admit I'm enjoying it a lot. It's simple to use, connects quickly and lets me connect to any part of the world. Usually the speed goes down when connecting to different servers but their service stays up very well. Totally recommend! Cons Nothing at all. I get what I pay for and that's a luxury these days unfortunately. Review Source DP Dan P. Senior BI Developer Information Technology and Services Used the software for: 6-12 months ### "Fast & functional VPN software" February 26, 2021 5.0 Very affordable and works seemlessly so highly recommended Pros Easy to install and start using, it connects reliably and speeds are very good. No issues using it in combination with international websites where virtual location is important. Cons As I tend to use the software to change geographical location it would be beneficial to have the 'connect' button option of 'last used' or a specific geograhy or location Alternatives considered [NordVPN](https://www.capterra.com/p/166743/NordVPN/) Review Source Melissa C. Senior Copywriter E-Learning Used the software for: Less than 6 months ### "Surfshark" August 16, 2021 5.0 Pros It works really well in pretty much all platforms. I also feel very safe with the privacy policy. Also, the price is really good. Cons I've been trying tons of VPNs for the last years and right now that's my favorite. Nothing to complain about it. Review Source ES Eric S. Paint Associate Retail Used the software for: 2+ years ### "Great VPN but could use more features" October 24, 2022 4.0 Pros I like how easy it was to enable and share with friends and family Cons I thought the software could use more features Review Source IE Ines E. Psicóloga Educacional Primary/Secondary Education Used the software for: Less than 6 months ### "VPN para android e Windows " April 1, 2023 4.0 Pros Ligação rápida e imediata a rede VPN muito facilmente configuravel. Cons Erros sucessivos de ligação a algumas redes específicas. Review Source FC FELIPE C. CEO Information Technology and Services Used the software for: 2+ years ### "Surfshark, one of the best VPNs on the market" January 3, 2025 5.0 In general, I really like Surfshark, mainly for security reasons, as it gives me the security of being able to access a WiFi network outside my home safely and with peace of mind, that my data is safe. Pros Surfshark has several locations available, from different parts of the world, in addition to being compatible with various devices, be it an Android cell phone, computer, tablet, etc. in addition to having several services within it, such as antivirus, alerts if your information has been leaked, hide your data, etc. Cons I have been using the software for over 4 years, it promises everything it delivers, however, some websites, using any location in the world, do not open, they only open when deactivating the VPN. Another issue, additional services, should have a free trial period. Review Source VR Verified Reviewer UX/UI Designer Information Technology and Services Used the software for: 2+ years ### "An awesome VPN for travelers." October 19, 2022 5.0 As someone who often travels between countries, Surfshark is key to acces content in my home country. Pros Surfshark is very affordable compared to other providers and always works really well. Had a small problem once but customer support was really helpful and patient in solving my issues. Cons Their app (mac) UX maybe could use some improvement. Alternatives considered [NordVPN](https://www.capterra.com/p/166743/NordVPN/) Reason for choosing Surfshark The pricing deal Review Source VR Verified Reviewer Architectural Designer Architecture & Planning Used the software for: 1-2 years ### "Life-saver" September 1, 2022 4.0 Surfshark VPN is indispensable in my daily life. As a person who often needs to travel abroad, I always need to use VPN to access different websites in different countries securely and I can never do that without good quality VPN like Surfshark. Customer support is very generous too. I'm planning to renew my subscription again after a few months. Thank you always. Pros Compared to other VPN services, Surfshark is very affordable yet its service is top quality. I've been using Surshark for almost 2 years now and I'm always satisfied with the speed, ease of use, and even the customer support. Surfshark doesn't compromise anything for its price. Cons There was one time I wasn't able to get connected to Surshark VPN for a week. The customer support was trying their best to help me out but nothing worked. After a week suddenly I was able to connect again. I guess it was just a bug or glitch in the app but I never want to experience the same thing again. I hope the app becomes more stable. Review Source SS Sumeet S. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Surfshark" March 26, 2022 5.0 Love the product and price point. We primarily use this product on our remote devices -- mobile phones, laptops, etc. They have an unlimited device plan which makes it very affordable. Pros Ease of use and implementation. There is nothing complicated about it. Easy to install on any device -- mobile devices, desktop, laptop, etc. Very easy to connect and disconnect. Cons Some software or websites don't run smoothly or efficiently when the VPN is on. Such as Ring Security, Amazon app, etc. It isn't a big deal, but it is an extra step to have to disconnect and then reconnect after. Alternatives considered [NordVPN](https://www.capterra.com/p/166743/NordVPN/) Review Source Similar Products Featured ## Related categories [VPN](https://www.capterra.com/vpn-software/)