# Surfshark Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Surfshark the right VPN solution for you? Explore 61 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/198822/Surfshark/reviews --- Surfshark 4.5 (61) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Surfshark Ease of use 4.6 Customer Service 4.2 ## Pros and Cons in Reviews MH Mike H OwnerAlternative Medicine, Self-employedUsed the software for: Less than 6 months. “How easy it is to activate and the camouflage mode so that it is not obviuous I am using a VPN“ April 12, 2024 LS Lewis S Senior Geotechnical EngineerCivil Engineering, 5,001 - 10,000 employeesUsed the software for: Less than 6 months. “I wanted to refund immediately rather than keep using software and try to remember when refund policy expired.“ November 20, 2023 GP Gabriel P StudentComputer Software, Self-employedUsed the software for: Less than 6 months. “The application is available on my iOS devices, Windows laptop, and Chromecast.“ October 29, 2023 CW Ceon W Field analystResearch, 51 - 200 employeesUsed the software for: 1-2 years. “The software can sometimes become a conflict of interest when it recognizes antivirus software with security exemptions as a threat.“ July 3, 2022 Roshish S Flutter DeveloperInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “The ability to use the same account on multiple devices is amazing!“ October 4, 2023 Andrej B Solution ArchitectAutomotive, 10,001+ employeesUsed the software for: 6-12 months. “I sometimes notice some connection issues - not sure if they are Surfshark problems or other server.“ March 1, 2023 Tomasz K Business OwnerPublishing, 2 - 10 employeesUsed the software for: Less than 6 months. “I liked how you can set up a connection through multiple countries, I felt more protected.“ March 27, 2024 Andrej B Solution ArchitectAutomotive, 10,001+ employeesUsed the software for: 6-12 months. “Searching via Google is irritating, as I need to fill CAPTCHA every time.“ March 1, 2023 ## Showing most helpful reviews Showing 1-25 of 61 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Roshish S. Flutter Developer Information Technology and Services Used the software for: 1-2 years ### "One of the best VPN to use" October 4, 2023 5.0 Pros The ability to use the same account on multiple devices is amazing! The internet speed is nearly similar when connected to the VPN. The price makes it an amazing deal for all the VPN servers and countries it offers. Cons Sometimes captchas fail to load when using the VPN but other than that have not faced any issues yet. Switched from [ExpressVPN](https://www.capterra.com/p/170765/ExpressVPN/) It was more affordable for all the similar features. Review Source VR Verified Reviewer Business Owner Publishing Used the software for: Less than 6 months ### "Top 3 in my experiences with various VPNs" March 27, 2024 5.0 Currently I resigned from using it, but I will definitely try it again sometime in the future. If the connection problems are resolved, then it is a perfect choice for me. Pros I liked how you can set up a connection through multiple countries, I felt more protected. There are a lot of points of connections to choose from. It has multiple additional features, not only VPN. For example a scanner to find stolen data or an option to create anonymous personal details. Very good pricing when choosing upfront payment for long term access and when using affiliate promotions with that. Cons I had a lot of disconnects compared to competition, but there are protections regarding this like blocking connection entirely when it happens. Switched from [ExpressVPN](https://www.capterra.com/p/170765/ExpressVPN/) Surfshark has more sites to connect through and ability to go through multiple locations. Also many ExpressVPN locations are quickly blocked (maybe because it is more popular?), while Surfshark didn't have that problem. Review Source VR Verified Reviewer Destination Resources Consultant Translation and Localization Used the software for: 1-2 years ### "Not the greatest VPN" October 29, 2022 2.0 Disappointing. I thought it was working great and it was so simple to set and use but I was let down when I found it was not doing what I paid for it to do. Pros I really like how easy it was to set up and use. A small child could even do it with ease.o Cons Does not hide IP address like it states. We ran a few different tests on it and my IP was not hidden on a few different things like it should have been. Reason for choosing Surfshark Price Review Source KK Kirsten K. Owner Retail Used the software for: 1-2 years ### "My Experience with SurfShark" August 13, 2022 5.0 My overall experience is Surfshark is good. I highly recommend them as the go-to provider of VPN service. Pros The main feature of why I decided with Surfshark for my VPN service is the multiple devices. It is nice to have protection on my iPhone, MacBook, and iPad. I think at the time it was the only provider that offered protection for multiple devices. I think it's a good value for how much it costs for coverage (duration of plans). Cons I do not find anything bad about this software Alternatives considered [ExpressVPN](https://www.capterra.com/p/170765/ExpressVPN/)[NordVPN](https://www.capterra.com/p/166743/NordVPN/) Reason for choosing Surfshark The main reason is that I was watching (Blaire White) and she had Surfshark as a provider, she mentioned Surfshark provides coverage for multiple devices and that's why I purchased it. Review Source CW Ceon W. Field analyst Research Used the software for: 1-2 years ### "The most secure app with a proactive protection software." July 3, 2022 4.0 This is the best security alternative for privacy and the prevention of malware getting to your device. Pros When your device/ devices are restarted, the app gives you a prompt to let you know where you are shielded or where you are not when accessing the internet or other places that have potential security threats. Cons The software can sometimes become a conflict of interest when it recognizes antivirus software with security exemptions as a threat. Review Source VR Verified Reviewer Country Support Specialist Information Technology and Services Used the software for: Less than 6 months ### "On a budget? Get Surfshark" October 15, 2020 5.0 I heard a lot about Surfshark from many online ads \*cough\* Youtube, and decided to give it a try. Pros I have to admit one major pro compared to other VPNs is its price, while having an adequate number of servers for my usage. Cons For my usage case, which would be turning it on when connected to a dodgy Wifi hotspot or watching online content from different countries-- haven’t run into any issues so far. Switched from [NordVPN](https://www.capterra.com/p/166743/NordVPN/) It was cheaper while offering the same level of features. Review Source FC FELIPE C. CEO Information Technology and Services Used the software for: 2+ years ### "Surfshark, one of the best VPNs on the market" January 3, 2025 5.0 In general, I really like Surfshark, mainly for security reasons, as it gives me the security of being able to access a WiFi network outside my home safely and with peace of mind, that my data is safe. Pros Surfshark has several locations available, from different parts of the world, in addition to being compatible with various devices, be it an Android cell phone, computer, tablet, etc. in addition to having several services within it, such as antivirus, alerts if your information has been leaked, hide your data, etc. Cons I have been using the software for over 4 years, it promises everything it delivers, however, some websites, using any location in the world, do not open, they only open when deactivating the VPN. Another issue, additional services, should have a free trial period. Review Source Mohammad Izaz Arefin M. Digital Marketer Marketing and Advertising Used the software for: 6-12 months ### "A powerful VPN crammed with features at a fair price!" November 10, 2022 4.0 Surfshark is a winner with the price and some unique features such as supporting unlimited devices, GPS spoofing, etc. Pros I tried this VPN because it offers a comparatively lower price than other similar apps. The speed is excellent when used with the Wireguard protocol, however, it may be a bit slow compared to other top-notch VPNs. Surfshark supports connecting unlimited devices simultaneously which is amazing for me and what most other VPNs do not yet offer. It has a sufficient number of servers across 100 countries which means no lack of IP addresses of your choice. Unlike other VPNs, the awesome GPS spoofing feature does not allow android apps to track your location. It supports Wireguard, Open VPN protocols, and AES-256-GCM encryption which means your online activities are protected and safe. The strict no-log policy gives confidence in using this VPN. It unblocks all the streaming services such as Netflix, iPlayer, Amazon Prime, Disney Plus, etc, and also provides torrenting support over p2p servers. No Border Mode feature allows using VPN in restricted areas like China and other locations. If you want some apps to bypass VPN, split tunneling will do so. The kill Switch feature protest privacy when the VPN connection drops. For any problems, 24/7 live chat support is ready to answer any queries. Cons If speed is the main concern, there are better alternatives out there. But with all the features at a fair price, this is undoubtedly one of the best VPNs in the market. Review Source Claudio V. Salesman Retail Used the software for: 2+ years ### "Surfshark is the best VPN on the market in my opinion" July 29, 2023 5.0 Pros Protects your devices with the VPN feature but also manually scans any device that you have the app installed, including cell phones, computers, tablets. also has a feature that allows you to have the vpn running but certain apps can bypass it, and u can choose which apps to bypass the vpn and which ones not to. Cons i wish i didnt have to mainually look for each app to bypass the vpn, a search bar would be wonderful. Switched from [ExpressVPN](https://www.capterra.com/p/170765/ExpressVPN/) too expensive Review Source Munumi N. Chief Innovations Officer Marketing and Advertising Used the software for: 6-12 months ### "Great Features, Powerful Protection" April 26, 2021 4.0 My experience with surfshark has been a present one such that i extended my subscription for 3 more years. so far so good. Pros What i liked the most about this software w the ability to whitelist(By-pass VPN) some apps on my device. I thinking this is cool. The multi-Hop feature also is cool for that extra protection. Cons The one thing i didnt like about the software is the inability to stream some services in locations where they should stream. This for me is a little spanner in the work of an otherwise seemingless process of online video streaming and security. Alternatives considered [ExpressVPN](https://www.capterra.com/p/170765/ExpressVPN/) Reason for choosing Surfshark Price and Features. Review Source SS Sumeet S. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Surfshark" March 26, 2022 5.0 Love the product and price point. We primarily use this product on our remote devices -- mobile phones, laptops, etc. They have an unlimited device plan which makes it very affordable. Pros Ease of use and implementation. There is nothing complicated about it. Easy to install on any device -- mobile devices, desktop, laptop, etc. Very easy to connect and disconnect. Cons Some software or websites don't run smoothly or efficiently when the VPN is on. Such as Ring Security, Amazon app, etc. It isn't a big deal, but it is an extra step to have to disconnect and then reconnect after. Alternatives considered [NordVPN](https://www.capterra.com/p/166743/NordVPN/) Review Source JR Jyoti R. Massage Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "Essential - the best" June 15, 2021 5.0 Overall, this is a very reliable product for very little cost. Pros Super easy to install. I've used it with several browsers. But probably what I like the most about Surfshark is their superb customer service. There is pretty much always someone available via chat who is willing to take all the time it needs to help with whatever issue is going on. Cons I mostly use this for the ability to watch TV that's only available in its own country. From time to time Surfshark falls behind when companies upgrade their technology to detect VPN use. However, there has usually been some workaround they are able to offer until they catch up. Review Source IC Ignacio C. Freelancer Translator Translation and Localization Used the software for: 6-12 months ### "Economic VPN option with good features" September 26, 2021 4.0 Surfshark is a very economic option for those who look for a reliable VPN server with a good customer service and basic functions. It will impact your speed connection a little (as practically every VPN will do, actually) and do not offer the longest list of VPN servers, but has a decent range of options which must satisfy most regular users. Overall, it's a very good option for their price! Pros The best pro of Surfshark is its price. Subscribing the 24-month plan, you can pay as little as the equivalent of USD 2,49/month (or even less if you agree to extend it to 36 months). Surfshark has almost the same features that all other VPN service provider do, but at a very competitive price. Its customer service is also very good. You are always assisted by a human professional who seems to be happy to (effectively) help with your issues. Cons It's not the fastest option, and you can notice some speed reduction once you connect to any of their servers (even if at the same country you are located). Also, some competitors offer a longer list of servers per country, with different states and regions, which may be relevant depending on how big your country is, with regional streaming content differences, for example. Review Source FS Francisco S. Art director Entertainment Used the software for: 1-2 years ### "The easiest vpn service that I have used. " January 10, 2021 5.0 I usually use the VPN daily. I started using this software because of the pricing, being cheaper than most of its competition, but the reason for which I stayed, is because of the simplicity of just having the chrome extension instead of the desktop app. The reason for this is because only Chrome will be under the VPN traffic, if you are streaming music, downloading a file, or anything else, it will not pass through the VPN, so the download speed will not suffer. Pros It is really easy to set up, the chrome extension is the real way that you should be using this tool. Cons Not cons at the price that this service is offered. Review Source BB Brian B. Devveloper Computer Software Used the software for: 6-12 months ### "Increase your privacy online with surfshark" April 14, 2023 4.0 Pros Offers a kill switch feature to protect your privacy online. It does not collect or store your logs information. Cons It's servers are limited and P2P which reduces performance and speed. The split tunnel feature is only available on desktop. Review Source ET Eitan T. CEO Mechanical or Industrial Engineering Used the software for: 6-12 months ### "I love Surfshark, Use it daily to protect me and my data" June 22, 2022 4.0 Pros I like the speed of the VPN, It's one of the fastest VPN's i ever used Cons I think Surfshark should make all of the features more accessible. Review Source VR Verified Reviewer Security Engineer Retail Used the software for: Less than 6 months ### "Routes traffic over different countries" August 5, 2021 2.0 Overall, SurfShark VPN is just another VPN solution like NordVPN but not something that can be used in an enterprise network Pros It hides the original IP address and the web traffic appears to be coming from a totally different public IP address Cons The traffic is routed over different countries in different continents which can potentially be a compliance risk Review Source SO Samuel O. CPA Accounting Used the software for: 6-12 months ### "Great VPN with Different Varried Server Availability" February 12, 2022 5.0 Pros Surfshark has numerous different countries available. Which means that if you need to appear if you're computer is in another country that is relatively easy. Additionally, I don't notice any lag in internet speed. Cons I wish there was a feature that allowed it automatically connect whenever I boot up my laptop. As often I forget to actually launch the application. Alternatives considered [NordVPN](https://www.capterra.com/p/166743/NordVPN/)[TunnelBear](https://www.capterra.com/p/146806/TunnelBear/) Review Source LR Leslie R. Freelance Writer Writing and Editing Used the software for: Less than 6 months ### "Excellent added layer of online protection! " June 15, 2021 5.0 I work as a freelance writer and professional book reviewer. Authors trust me with their precious manuscripts, and protecting my VPN does make my clients' work safer. Pros I feel safer in the world of online crime and identity theft to have this software on my laptop and cellphone. I am forever grateful that Surfshark is easy to use; I'm not the most tech-savvy person. Cons In all honesty, I have only had one issue. Occasionally, the Surfshark app will freeze when I open it the app. Typically, it does resolve quickly. Review Source ES Eric S. Paint Associate Retail Used the software for: 2+ years ### "Great VPN but could use more features" October 24, 2022 4.0 Pros I like how easy it was to enable and share with friends and family Cons I thought the software could use more features Review Source IE Ines E. Psicóloga Educacional Primary/Secondary Education Used the software for: Less than 6 months ### "VPN para android e Windows " April 1, 2023 4.0 Pros Ligação rápida e imediata a rede VPN muito facilmente configuravel. Cons Erros sucessivos de ligação a algumas redes específicas. Review Source VR Verified Reviewer UX/UI Designer Information Technology and Services Used the software for: 2+ years ### "An awesome VPN for travelers." October 19, 2022 5.0 As someone who often travels between countries, Surfshark is key to acces content in my home country. Pros Surfshark is very affordable compared to other providers and always works really well. Had a small problem once but customer support was really helpful and patient in solving my issues. Cons Their app (mac) UX maybe could use some improvement. Alternatives considered [NordVPN](https://www.capterra.com/p/166743/NordVPN/) Reason for choosing Surfshark The pricing deal Review Source VR Verified Reviewer Architectural Designer Architecture & Planning Used the software for: 1-2 years ### "Life-saver" September 1, 2022 4.0 Surfshark VPN is indispensable in my daily life. As a person who often needs to travel abroad, I always need to use VPN to access different websites in different countries securely and I can never do that without good quality VPN like Surfshark. Customer support is very generous too. I'm planning to renew my subscription again after a few months. Thank you always. Pros Compared to other VPN services, Surfshark is very affordable yet its service is top quality. I've been using Surshark for almost 2 years now and I'm always satisfied with the speed, ease of use, and even the customer support. Surfshark doesn't compromise anything for its price. Cons There was one time I wasn't able to get connected to Surshark VPN for a week. The customer support was trying their best to help me out but nothing worked. After a week suddenly I was able to connect again. I guess it was just a bug or glitch in the app but I never want to experience the same thing again. I hope the app becomes more stable. Review Source Thomas M. Filmmaker Entertainment Used the software for: 2+ years ### "Solid affordable VPN" July 12, 2021 4.0 I got a good deal on a few years of Surfshark a couple of years ago. Since then it's been my favourite go-to VPN. Pros It's easy to use, and has apps available on just about every popular platform. The additional fatures such as the adblocker are welcome additions. Cons As with any VPN, it has its funky moments. I've noticed inexplicably lower speeds on Android from time to time, and across all platforms it will occasionally just cease to work at all until it is restarted. Review Source DK David K. R&D engineer Telecommunications Used the software for: 1-2 years ### "Surfshark review" April 13, 2023 5.0 Surfshark gives me so much confidence while traveling abroad and its a super user-friendly tool. Pros Surfshark helps me to cover my device on my business trips on public wifi. Its a great and easy to use tool, for reasonable price. Cons When Iam abroad I used VPNs to stream domestic Netflix movies which are not available there. Unfortunately Surfshark local peers are recognized by netflix, so even with the VPN connected to my domestic peer this was not possible Switched from [NordVPN](https://www.capterra.com/p/166743/NordVPN/) Pricing, and user interface Review Source Similar Products Featured ## Related categories [VPN](https://www.capterra.com/vpn-software/)