# Page 2 | Surfshark Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Surfshark the right VPN solution for you? Explore 61 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/198822/Surfshark/reviews --- Surfshark 4.5 (61) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Surfshark ## Showing most helpful reviews Showing 26-50 of 61 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DK David K. R&D engineer Telecommunications Used the software for: 1-2 years ### "Surfshark review" April 13, 2023 5.0 Surfshark gives me so much confidence while traveling abroad and its a super user-friendly tool. Pros Surfshark helps me to cover my device on my business trips on public wifi. Its a great and easy to use tool, for reasonable price. Cons When Iam abroad I used VPNs to stream domestic Netflix movies which are not available there. Unfortunately Surfshark local peers are recognized by netflix, so even with the VPN connected to my domestic peer this was not possible Switched from [NordVPN](https://www.capterra.com/p/166743/NordVPN/) Pricing, and user interface Review Source VR Verified Reviewer Solution Architect Automotive Used the software for: 6-12 months ### "Best value for money product" March 1, 2023 4.0 Pros It usually serves without any problem and is quite fast. Cons I sometimes notice some connection issues - not sure if they are Surfshark problems or other server. Searching via Google is irritating, as I need to fill CAPTCHA every time. Alternatives considered [NordVPN](https://www.capterra.com/p/166743/NordVPN/) Review Source ZB Zakaria B. computer engineering Computer Hardware Used the software for: 1-2 years ### "is Surfshark the best vpn? " December 31, 2022 5.0 overall experience I would really suggest you give it a try because it is worth using. Pros SurfShark is a really great VPN, I'm using it for a long time and I really like it. it has many different servers with a higher speed rate. the software has a great interface which makes it easy to use. the thing that I liked most is that you can favorite any server you want so you can connect to it anytime without losing the IP address. the software came with an included ad blocker while you surf the internet. you can use this VPN for free but if you want the best experience, I would suggest you pay free dollars which is really cheap compared to the quality. Cons i haven't seen something strange on the vpn, everything working as I want. Review Source Femi A. Cofounder Information Technology and Services Used the software for: Less than 6 months ### "A competitively priced and featured Privacy service" August 1, 2023 5.0 Pros The VPN works pretty well, and the rest of the features are also a good compliment. Cons Too many upsells after paying for the service; It should be possible to acquire all their services in one affordable package. Reason for choosing Surfshark Good reputation, polished software and comprehensive features Switched from [NordVPN](https://www.capterra.com/p/166743/NordVPN/) Wanted to compare alternatives Review Source Paruhang R. Software Engineer Computer Software Used the software for: 1-2 years ### "Secure connection with ease" January 31, 2023 5.0 I have been using it for secure connection on a daily basis for 24/7. Pros The design of the application and users experience is very easy and comfortable. There is also a kill switch type feature which automatically disconnects if the VPN is disconnected. An extra layer of protection I but some people might not be into it. Cons Sometime there is connection issues and can take several tries to connect. Switched from [NordVPN](https://www.capterra.com/p/166743/NordVPN/) I wanted to explore new software. Review Source JR Jyoti R. Massage Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "Essential - the best" June 15, 2021 5.0 Overall, this is a very reliable product for very little cost. Pros Super easy to install. I've used it with several browsers. But probably what I like the most about Surfshark is their superb customer service. There is pretty much always someone available via chat who is willing to take all the time it needs to help with whatever issue is going on. Cons I mostly use this for the ability to watch TV that's only available in its own country. From time to time Surfshark falls behind when companies upgrade their technology to detect VPN use. However, there has usually been some workaround they are able to offer until they catch up. Review Source Ved Prakash S. Student Computer Software Used the software for: 6-12 months ### "VPN Worth Buying" November 27, 2021 4.0 Overall, I am very satisfied with Surfshark as it has never disappointed me. The price is worth it in my opinion. Pros Simple & Effective design Unlimited simultaneous connections Speed is great Large number of location is available Apps & extensions for every platform & device Cons Sometimes windows app freezes for few seconds (minor issue) Price can be high but you do get unlimited device support Review Source VR Verified Reviewer Writer Writing and Editing Used the software for: 6-12 months ### "If you need a good VPN, Surfshark is your answer" November 2, 2021 5.0 If you're looking for an excellent VPN at an affordable price, Surfshark is your answer. Pros The unlimited connections. In a household of 5 people who each have multiple devices, it was important to find a VPN that could cater to all of our needs. Cons The tech support is not the greatest. If you're like me and can't explain your issue in IT terms via chat, you'll struggle quite a bit. Review Source PJ Prashanth J. Manager Management Consulting Used the software for: 1-2 years ### "Value for Money VPN" May 7, 2021 5.0 The ability to protext my privacy online as well as the ability to access content that has been limited geogrpahically. Pros The sufshark VPN is real value for money. Unlimited installs with all your devices, and it only takes seconds to start up or close down. I bought this on a deal for 25 months So the price per month was amazing! Cons I don't like thw auto connect fature that picks a location close to me. I'd rather be prompted to pick a location of my choice where needed. Alternatives considered [NordVPN](https://www.capterra.com/p/166743/NordVPN/)[KeepSolid VPN Unlimited](https://www.capterra.com/p/180029/KeepSolid-VPN-Unlimited/) Reason for choosing Surfshark Best price and unlimted devices! Review Source Art B. cro manager Retail Used the software for: 1-2 years ### "how to hide your privacy online and virtually move your company to another country" July 27, 2021 5.0 As a marketer, I literally have to be in "germany" and preview how look the ad in German google or pretend I'm in Paris to see how the website personalise for the French people. Pros I love fact I can easily switch between countries. Cons sometimes switching on/off or from country to country take longer than expected Review Source Diego M. Digital Marketing Specialist Marketing and Advertising Used the software for: 1-2 years ### "Best VPN so far" August 10, 2021 5.0 Pros I just love Surfshark. It has a great UI, awesome apps, and a really wide range of servers around the world. Also, it is pretty inexpensive, they have pretty good long term deals that are worth it. Cons I'd love to see more info about a server load before connecting Review Source Matt L. Artist Animation Used the software for: 1-2 years ### "It was good but..." October 17, 2020 5.0 I liked it and thought it was a great value but I don't feel fully safe using it. Pros I loved that you could use unlimited devices. Cons The customer support was rude and they have TAP drivers that seem to me let people in that request access, so you technically aren't fully protected. Review Source IC Ignacio C. Freelancer Translator Translation and Localization Used the software for: 6-12 months ### "Economic VPN option with good features" September 26, 2021 4.0 Surfshark is a very economic option for those who look for a reliable VPN server with a good customer service and basic functions. It will impact your speed connection a little (as practically every VPN will do, actually) and do not offer the longest list of VPN servers, but has a decent range of options which must satisfy most regular users. Overall, it's a very good option for their price! Pros The best pro of Surfshark is its price. Subscribing the 24-month plan, you can pay as little as the equivalent of USD 2,49/month (or even less if you agree to extend it to 36 months). Surfshark has almost the same features that all other VPN service provider do, but at a very competitive price. Its customer service is also very good. You are always assisted by a human professional who seems to be happy to (effectively) help with your issues. Cons It's not the fastest option, and you can notice some speed reduction once you connect to any of their servers (even if at the same country you are located). Also, some competitors offer a longer list of servers per country, with different states and regions, which may be relevant depending on how big your country is, with regional streaming content differences, for example. Review Source VR Verified Reviewer CEO Design Used the software for: 6-12 months ### "Best VPN" August 16, 2021 5.0 Pros I should mention first, ease of use. Secondly huge number of location we can use. Another one I must mention is kill switch, and many more. Cons So far I cannot see any feature that you won't like. Review Source Gede Ananda A. Chief Executive Officer Apparel & Fashion Used the software for: Less than 6 months ### "Surf your way with Surfshark" April 23, 2021 4.0 To be honest, I heard a lot of surfshark ads on Youtube, and finally, I give it a try. I try a lot of VPNs and this is definitely the top 5 cheapest VPN in my opinion, for only 2.5 USD per month. Been using this for 3 months now, I use this often to secure my privacy while connecting to public wifi connection. Pros Definitely because of the great value/ cheap prices, reasonably server range, and minimalist UI for non-tech savvy people. I use this on 3 devices and seems it doesn't have any device cap, so It will work on a lot of devices simultaneously Cons Do not offer a lot of servers like other competitors, for these prices I think this is acceptable. Need to add "last connected server" feature, so I don't need to scroll again to find my last connected server. Review Source VR Verified Reviewer Country Support Specialist Information Technology and Services Used the software for: Less than 6 months ### "On a budget? Get Surfshark" October 15, 2020 5.0 I heard a lot about Surfshark from many online ads \*cough\* Youtube, and decided to give it a try. Pros I have to admit one major pro compared to other VPNs is its price, while having an adequate number of servers for my usage. Cons For my usage case, which would be turning it on when connected to a dodgy Wifi hotspot or watching online content from different countries-- haven’t run into any issues so far. Switched from [NordVPN](https://www.capterra.com/p/166743/NordVPN/) It was cheaper while offering the same level of features. Review Source FS Francisco S. Art director Entertainment Used the software for: 1-2 years ### "The easiest vpn service that I have used. " January 10, 2021 5.0 I usually use the VPN daily. I started using this software because of the pricing, being cheaper than most of its competition, but the reason for which I stayed, is because of the simplicity of just having the chrome extension instead of the desktop app. The reason for this is because only Chrome will be under the VPN traffic, if you are streaming music, downloading a file, or anything else, it will not pass through the VPN, so the download speed will not suffer. Pros It is really easy to set up, the chrome extension is the real way that you should be using this tool. Cons Not cons at the price that this service is offered. Review Source Gerald S. Mr Insurance Used the software for: Less than 6 months ### "Best VPN I've used" June 3, 2021 5.0 Setup was straightforward with not one hiccup although it did initially keep trying to connect through a distant server with consequent impact on speed. Within a couple of days it settled down and there have been no problems since then. Pros Thru the years, I have used quite a few VPNs. Some were OK, while some had a major impact on speed, others had limited features, and others left me wondering about their own internal security issues. This one seems to check all the boxes. Cons So far I have not found any negative features of this product. I am in a major metropolitan area and I wonder how it would perform in an area with less robust internet. Review Source bN busisiwe N. Interior designer Design Used the software for: 1-2 years ### "Surfing not" April 30, 2021 3.0 Its been easy to use but when you need customer service to help, it feels like they dont know how to. Pros It easy to use on your phone or computer without much hustle and you can easily switch locations without involving customer service personnel Cons When it come to installing it on the router, its a different story. Its very draining and you cannot install it on just any router. I've now paod for 2 years but can't use it anymore since switching routers so my money is just being wasted Review Source Sari C. CEO Real Estate Used the software for: Less than 6 months ### "Surfshark Works Well for VPN Needs" May 3, 2021 4.0 Overall it has been a good experience and provides necessary privacy and safety . Having the ad blocker and malware protection really adds to safety . Pros I like the fact that Surfshark provides VPN privacy. It is easy to adapt to any location in the world that the VPN should be set up for. It does take one to the fastest server available at that time. It also blocks ads and malware which keeps one's computer safer from these threats. Cons After logging in, it does take a little bit of time (seconds ) for the VPN to work in the chosen location. I do wish it was faster, but that's not a major issue. Review Source Sergey R. \- Information Technology and Services Used the software for: Less than 6 months ### "Think hard before subscribing" March 2, 2022 1.0 Too bad but won't be able to use it anymore. Pros Decent speed, easy to use, almost no issues in the first few months. Customer support is responsive. Cons Sadly, Surfshark decided to disable its servers in the location I needed most, without any warning or compensation. When asked about this, support happily quoted their ToS stating they are free to do whatever they want as long as we're past the 30-day moneyback period. The very definition of unreliable. Review Source LS Lewis S. Senior Geotechnical Engineer Civil Engineering Used the software for: Less than 6 months ### "Surfshark" November 20, 2023 5.0 Pros Great VPN software. Perfect for travel and privacy Good trial and true to their word about refund policy. Great interface and usability. Cons When requesting refund, it took quite a few emails back and forth to get the refund as there was suggestion I could keep using the app and still receive the refund at a later date. I wanted to refund immediately rather than keep using software and try to remember when refund policy expired. Review Source SP Simon P. Director Information Technology and Services Used the software for: Less than 6 months ### "Excellent VPN service for security and enabling access to websites abroad" April 6, 2022 5.0 I was tempted to switch to Surfshark due to an exceedingly good price - getting more than two years service for the price of a few months. However the low price did not mean poor quality - in fact Surfshark has proven to be as reliable as any other VPN service I have used. It offers excellent security, but also the ability to access websites in the UK/US when travelling. Pros Very easy to set up and use on all devices (mobile, tablet and desktop). Plenty of choice for VPN locations, particularly US and UK. Great pricing for opening offer. Cons Not found any issues so far during first few months of use. Switched from [ExpressVPN](https://www.capterra.com/p/170765/ExpressVPN/) Price offer Review Source SK Szilárd K. Financial Controller Automotive Used the software for: 1-2 years ### "Surfshark review" June 6, 2022 4.0 I'm pleased with what this VPN can give me :) Pros \-Many location options -Well integrated into the browsers -Nice user interface -easy to set up -a cheap but quality solution for a VPN Cons \-Sometimes it makes my internet connection slow Review Source JL Jonni L. Marketing Manager Marketing and Advertising Used the software for: 1-2 years ### "El producto no funciona en absoluto," March 24, 2022 1.0 Mal Pros No puedo decir nada bueno sobre este producto ya que no funciona y la atención al cliente es terrible Cons El producto no funciona en absoluto, Google está detectando países completamente diferentes a aquellos en los que estamos haciendo ping. 2 horas con soporte y no llegamos a ninguna parte, por lo que el operativo refirió el caso y ni siquiera organizaron una llamada o un correo electrónico de seguimiento diciendo que tendría que contactarlos nuevamente sin siquiera saber si se había logrado algún progreso, obviamente un enorme pérdida de tiempo . ¡También rechazó un reembolso a pesar de que el producto NO ESTÁ FUNCIONANDO! Terrible apoyo - evitar como la peste. Review Source Similar Products Featured ## Related categories [VPN](https://www.capterra.com/vpn-software/)