# Lootly Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Lootly Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more. Source: https://www.capterra.com/p/198824/Lootly/alternatives --- # Lootly Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Lootly ## What is Lootly? E-commerce Loyalty Points, Rewards, and Referrals platform to increase repeat purchase rates and customer retention. - Reward customers for thousands of actions ranging from making a purchase, to following you on Instagram, to writing a product review - Incentivize customer referrals and track influencers / brand ambassadors to see who's driving sales - Direct and seamless integration into cart software and full API - 100% customizable design and mechanics - US based live support ## What is Lootly used for? [Referral](https://www.capterra.com/referral-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Lootly?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://lootly.io&name=Lootly) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Lootly 4.5 (2) VS. [4.6 (98)](https://www.capterra.com/p/139089/Referral-Rock-Software/reviews/) Starting Price $49 Per Feature, Per Month Starting Price $175 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.4 (136) Value For Money 5.0 (2) Value For Money 4.5 (128) Customer Service 5.0 (2) Customer Service 4.8 (129) ## Lootly alternatives [4.7 (686)](https://www.capterra.com/p/147442/Post-Affiliate-Pro/reviews/) Starting price $129.00 Per User, Per Month Highest Rated [4.9 (248)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month [4.6 (82)](https://www.capterra.com/p/173343/Giftbit/reviews/) Starting price Contact vendor for pricing [4.9 (223)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting price $19.00 Per User, Per Month ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer Activity Tracking A report showing what actions customers perform Customer Segmentation Process of dividing customers into groups based on common characteristics Lootly 17 features Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A report showing what actions customers perform Process of dividing customers into groups based on common characteristics Track products that are for sale at a reduced price or part of coupon promotions Manages incentive programs such as profit sharing, stock awards, and individual bonus plans Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels Store information about leads or contacts and track, manage and nurture them throughout the sales process Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Online gateway through which members can access/update personal information Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Log and store the source of contacts/leads Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Strategize and implement rewards for returning customers, employees and other members Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Free Version Basic $49.00 Per Feature,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/) ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Devin S. Marketing Manager Consumer Goods ### "Great Solution for Loyalty/VIP Tiers" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 10, 2020 Pros Lootly has helped us get our rewards program running from zero to over multiple thousands of users. Lootly comes with most features you would need for a loyalty program and is MUCH cheaper than alternatives. Also, their customer service is extremely helpful and responsive. Cons There were a LOT of bugs we had to work through on the initial launch, so be prepared for that (likely unless you are on Shopify). Alternatives considered [Smile.io](https://www.capterra.com/p/169446/Smile-io/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MW Michael W. Ecommerce Director Automotive ### "Massive results right away, saw almost immediate increase in repeat purchases" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 16, 2020 We were looking to increase customer referrals and overall repeat purchase rates. Facebook ads are so dang expensive, acquiring a new customer we basically break even, so our goal has been to build a real brand and grow a loyal following, which Lootly has been perfect for. It drives people to buy more and more through the mix of points/rewards incentives then the refer-a-friend program. What we realized is: without incentives in place, nobody is bothered to refer anyone. People would love our products, but without a monetary incentive literally nobody goes out of their way to email their friends to refer. Now referrals via this program are our #1 new customer acquisition channel, its been game changing for us. Pros Ultra easy to setup, took me 15 minutes to build out the earning and spending actions. Interface is very intuitive. Installing on the site is ultra simple (used it first one Shopify then on Woocommerce). We are using it for both loyalty and referrals. People engaged instantly with it and were excited to collect points, the first month our repeat purchase rate went up by 21%. Incentive marketing is just nuts I wish we started it sooner. The referrals really took off when we added a 15% coupon, lots of people sent their friends and drove just tons of new customers to us for basically free. The people are all super accessible and nice, they are instantly available via live chat. Cons I wish there were more integrations that didn't have to go through Zapier. It would be nice to have more POS integrations since we are opening a retail store soon. Setting up custom sender domain was a little complicated. Alternatives considered [Smile.io](https://www.capterra.com/p/169446/Smile-io/) [ReferralCandy](https://www.capterra.com/p/119331/ReferralCandy/) Reasons for choosing Lootly We shopped around a little bit and everyone else was literally 2-5x more expensive then limited you based on orders. They all literally just did less for more money and nobody else has live chat support. Loyalty Lion is in the UK which we didn't like, they were impossible to reach. Smile has a nice program just priced too high for us. We checked referral candy but they literally don't even do points loyalty, they only do referrals... so its like paying the same price for 1/3rd the functionality. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 23, 2020 Thanks so much for the great review! It's been a pleasure working with you. 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