--- title: "CrowdChange Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is CrowdChange the right Fundraising solution for you? Explore 78 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/198830/CrowdChange/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- CrowdChange 4.8 (78) [View alternatives](https://www.capterra.com/p/198830/CrowdChange/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of CrowdChange Ease of use 4.7 Customer Service 5.0 ## Pros and Cons in Reviews RZ Reut Z Director of OperationsNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “It's all in one platform and great for a charity that collects donations, hosts events, and sells merchandise and e-cards.“ December 30, 2025 LS Leslie S Executive DirectorHospital & Health Care, 2 - 10 employeesUsed the software for: 1-2 years. “We can upload the data, but it is not integrated. “ November 4, 2024 SM Shelley M Development OfficerFund-Raising, 51 - 200 employeesUsed the software for: 6-12 months. “Customizable fundraising pages are wonderful.“ July 7, 2026 KK Kelvin K Coordinator for Student EngagementEducation Management, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “I don't like that Sponsors go toward to total amount raised.“ May 24, 2024 NJ Noah J CoordinatorMental Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “The CrowdChange platform itself is intuitive and efficient, but what truly made the difference was \[sensitive content hidden\] s proactive approach.“ November 17, 2025 AM Allynne M VP of PhilanthropyEducation Management, 2 - 10 employeesUsed the software for: Less than 6 months. “The only feature we struggled with was creating an email that went out to certain groups of donors.“ June 13, 2023 SM Shelley M Development OfficerFund-Raising, 51 - 200 employeesUsed the software for: 6-12 months. “Our team is always supported when questions arise.“ July 7, 2026 DG Dahlia G President Philanthropy, Self-employedUsed the software for: 6-12 months. “Don’t love the esthetic look of the page“ November 23, 2022 ## Showing most helpful reviews Showing 1-25 of 78 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Amanda T. Database Manager Fund-Raising Used the software for: 6-12 months ### "A great no code online giving solution" January 30, 2024 4.0 Pros I love that designing forms and campaigns is point and click rather than hours of figuring out code. Reports are easy to run and if I see something in the system that's not working or could be improved, the CrowdChange team is very responsive. Cons Changing registrant information after they've registered can be a bit tricky. Switched from [Blackbaud Luminate Online](https://www.capterra.com/p/134915/Luminate-Online-Marketing/) LO was very code heavy and our small office doesn't have a coding professional on hand to handle the more difficult email or form builds. It was also costing us a lot of money as an online gift processor after our marketing team moved emails to another program. Review Source RZ Reut Z. Director of Operations Non-Profit Organization Management Used the software for: 1-2 years ### "Great Donations and Event Platform" December 30, 2025 4.0 We've been using CrowdChange for almost two years and recently expanded our usage after experiencing outstanding support and a willingness to hear feedback and suggestions from the CrowdChange team. Pros It's all in one platform and great for a charity that collects donations, hosts events, and sells merchandise and e-cards. The tribute/dedication option for donations is excellent and works well. Great support. Cons There are still some limitations with integration to DonorPerfect and what data is being pushed to the CRM, and the customization for some areas (like events) is not the best or user/donor friendly Switched from [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) The DonorPerfect online donation forms were outdated, had high fees, and offered minimal customization options. It also didn't really support event registration and the selling of products. Review Source CL Chad L. Director of Innovation Non-Profit Organization Management Used the software for: Less than 6 months ### "Strongly recommend CrowdChange for rich and easy ways to engage your members!" September 28, 2026 5.0 The tech is straightforward and well done, vey intuitive. The staff were kind and helpful in onboarding and helped do little tweaks that made a big impact. Thank you! Pros They got us up and running on a tight timeline, and just delightful people. The tech part is so easy! Cons I have no complaints or difficulties to note. I am happy with everything across the board. Tech & team are all 5 star! Alternatives considered [CanadaHelps](https://www.capterra.com/p/230221/CanadaHelps/) Reason for choosing CrowdChange Better UI and overall feature set allow us more control over messaging. Switched from [CauseVox](https://www.capterra.com/p/161052/CauseVox/) Canada hosting, cheaper fees, easier UI for staff and admin Review Source PB Padmaja B. IT Director Higher Education Used the software for: 2+ years ### "Crowdchange - A Portal for fundraising and Donor Management " January 23, 2024 4.0 Crowdchange customer service is very good. They are polite and tries to help us to resolve our issues immediately or provide an alternate plan. Payment processing, Reports and Integration to Donor perfect is a feature which goes through smoothly. Pros 1) Tax receipts feature is very easy to configure 2) Donor Reports are helpful in tracking and reconciling the donation received. 3) Easy access to the templates to create the fundraising campaign. 3) Account Manager and the customer service is the best. They respond to our email in 2-4 hours and helps us through remote call which is of great help. Cons 1) There are features which are not customizable. Example : Service Fee - They do have option for yes and no which is good. Our requirement is to charge only the CC fee and not all the service fee. 2) Advanced features like changing the structure of the fee based on the number of cards opted during the registration is not available. 3) Registration: They have standardized template. which is not customizable. Switched from [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) The features which were required for us was present mostly in Crowdchange compared to Raiseredge. Review Source SM Shelley M. Development Officer Fund-Raising Used the software for: 6-12 months ### "CrowdChange offers a good partnership" July 7, 2026 5.0 Pros CrowdChange makes it easy for donors to give and stay engaged through simple, mobile-friendly donation and fundraising tools. Customizable fundraising pages are wonderful. The platform offers responsive, personalized customer service, making it a reliable fundraising partner. Our team is always supported when questions arise. Cons CrowdChange is a strong platform overall. Whenever we run into an issue, we receive prompt feedback. There is a learning curve when getting started, but nothing to hold you back. Review Source LS Leslie S. Executive Director Hospital & Health Care Used the software for: 1-2 years ### "Great Customer Service " November 4, 2024 4.0 Great customer service. The tool helped us to raise funds virtually and from new audiences. Pros The customer service. \[sensitive content hidden\] is quick to respond. Most people find it easy to use and see their gift and giving history. Cons It doesn't really work with Raiser's Edge. We can upload the data, but it is not integrated. Finding what you are looking for in the back end is sometimes challenging. Alternatives considered [JustGiving from Blackbaud](https://www.capterra.com/p/198640/Blackbaud-Fundraising-by-JustGiving/) Reason for choosing CrowdChange Ease of use. The ability to have personal pages and teams. To be honest, the decision was made before I started. Switched from [JustGiving from Blackbaud](https://www.capterra.com/p/198640/Blackbaud-Fundraising-by-JustGiving/) The tool was not meeting our needs. They wanted individual pages Review Source MS Meghan S. Director of Campus Life Higher Education Used the software for: 6-12 months ### "Fundraising Made Easy for College Students" April 19, 2024 5.0 Pros I most enjoy that CrowdChange is user friendly and used nationwide by college/universities and fraternity/sororities. It allows our students to be accustomed to using this platform when they engage with our institution's fundraisers and their national organization (ie. national sorority/fraternity). Additionally, I have found that the customer support provided by CrowdChange is phenonemal. \[sensitive content hidden\] is our institution's contact and she is very responsive and is always able to guide myself and our students step by step on how to use a component of the platform that would best support our fundraising needs. Cons I find that CrowdChange is a great platform to use and have no complaints. Reason for choosing CrowdChange Customer Support, user friendly platform, used by other colleges/universities and national organizations. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) The previous platform we used was not user friendly for students and really did not allow student groups to use the platform in the way that they wanted to fundraise. Additionally, the fees taken from each transactions outweighed the benefit of using the platform. Review Source NJ Noah J. Coordinator Mental Health Care Used the software for: Less than 6 months ### "A Smooth, Client-Focused Experience with CrowdChange" November 17, 2025 5.0 A+ experience with CrowdChange has been excellent from start to finish. The platform is user-friendly, and the support provided by \[sensitive content hidden\] and the team was outstanding—responsive, professional, and truly client-focused. Pros Working with \[sensitive content hidden\] and the CrowdChange team has been an outstanding experience. \[sensitive content hidden\] s attentiveness and commitment to ensuring a smooth process stood out from the very beginning. He consistently demonstrated a deep understanding of our needs, responded promptly to every question, and provided clear guidance at each step. The CrowdChange platform itself is intuitive and efficient, but what truly made the difference was \[sensitive content hidden\] s proactive approach. He anticipated potential challenges, offered practical solutions, and made sure we felt supported throughout the entire process. His professionalism and genuine care for client success reflect the high standards of both \[sensitive content hidden\] and CrowdChange. We highly recommend \[sensitive content hidden\] and the CrowdChange team to anyone looking for a reliable, client-focused solution. Their combination of excellent technology and exceptional customer service sets them apart. Cons Some minor fixes to be made to the platform, which are normal for a smaller and growing company. However, it must be noted that all of these points of feedback were taken directly to upper management and development team. Review Source ÉL Édith L. Conseillère marketing web Philanthropy Used the software for: 6-12 months ### "Thank you! ⭐⭐⭐⭐⭐/5" November 17, 2025 5.0 Overall, my experience with CrowdChange has been very positive. The platform is easy to use, offers helpful fundraising tools and continuously improves. It streamlined our process and made campaign management more efficient. After-sales support is excellent, especially thanks to \[sensitive content hidden\] . They always have an answer to our questions and provide great guidance. Pros It’s very easy to use and the platform continues to evolve with new features and improvements, keeping the experience modern and efficient. Cons Great platform overall, but I would appreciate more advanced reporting and customization tools to better tailor our campaigns and improve our data analysis. Switched from [Artesa](https://www.capterra.com/p/10015150/Artesa/) Affordable, useful and engaging platform. Review Source SB Sandrine B. Communications coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "I recommend this platform and support team!" November 26, 2025 4.0 Learning curve is a bit long but the quantity of options makes it worth it. I always feel like I can get all the help I need from the CrowdChange team. The platform updates this year were great! Pros Fast and helpful support (thanks \[sensitive content hidden\]), variety in fundraiser types and options, good customization, up to date UI, option for donators to cover the fees Cons French translations are getting better but still some mistakes, Offline Donation tab options are not customizable enough and it makes it troublesome for us. Review Source KK Kelvin K. Coordinator for Student Engagement Education Management Used the software for: 1-2 years ### "Review for Crowd Change " May 24, 2024 5.0 It's been a great experience using the platform. Additionally, \[sensitive content hidden\] has be so helpful! I'm sure I would have figured many of these things out on my own but she was gracious enough to help throughout the entire process. She was a huge assistance in positive user experience. Pros I like how straight forward the user experience is. I can customize majority of things to my liking. The user experience for me as the admin is great as is the experience for constituents. It's not difficult for students to send out links for donations. It's also great because we have a lot of data tracking through the website. Cons I don't like that Sponsors go toward to total amount raised. It would be nice if sponsors had a different portal within the fundraiser allowing them to donate, but still see how they support. Review Source JY Jodi Y. Director - Marketing & Events Philanthropy Used the software for: 2+ years ### "CrowdChange Review" December 1, 2022 5.0 Pros Working with \[SENSITIVE CONTENT\] is the best part of working with CrowdChange. She is proficient, knowledgeable and solutions oriented. Cons The admin fees are quite high and the option to click off not as visible to donors as they'd like it to be. Review Source TM Tracey M. Virtual Events & Experience Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Glad we found CrowdChange" August 6, 2021 5.0 I would highly recommend CrowdChange. They truly care about their clients and it really does feel like a partnership. We look forward to developing and growing with them. Pros We switched to CrowdChange this year from a different fundraising platform and are very happy that we did. Their feature set for our constituents is great and we are able to offer a better user experience and drive fundraising for our organization. The team at CrowdChange were so helpful in getting us set-up quickly and really took the time to understand our needs. Cons CrowdChange is always continuing to develop their product. Our organization has some specific needs and CrowdChange listens and figures out a way to get this done, even if they do not currently have a solution in place. Review Source AM Allynne M. VP of Philanthropy Education Management Used the software for: Less than 6 months ### "Belmont Panhellenic Review" June 13, 2023 5.0 It was a great experience and we will be using crowdchange again in the future! Pros The leaderboard that displayed the results of the fundraiser Cons The only feature we struggled with was creating an email that went out to certain groups of donors. We were able to figure it out, but it was time consuming in the moment. Reason for choosing CrowdChange It was presented at AFLV conference in Indianapolis. Review Source NB Nick B. Board Member Individual & Family Services Used the software for: 1-2 years ### "20-30 " December 14, 2021 5.0 Organizers never have to touch the $ Pros Ease of use and one stop shop and organizers don’t have to use thier own capital. Sponsorship feature are great Cons N/a Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Features Review Source NM Natasha M. Senior Manager, Marketing Services Non-Profit Organization Management Used the software for: 6-12 months ### "CrowdChange is a great option" December 2, 2022 4.0 They are great! The team is very hands-on and invested in your success with the platform. They also are always listening to feedback and working to improve it. Pros Very easy to use for both internal and external users. Staff were quickly able to get up and going with it. Cons Could have more options for visual customizations. Review Source Response from CrowdChange July 25, 2023 Thanks for the review. You'll be excited to see our brand-new fundraiser redesign which will give you a lot more flexibility in the design of your page. Your Account Manager can activate this feature today! NS Natalie S. Director, Philanthropy Non-Profit Organization Management Used the software for: 6-12 months ### "Happy with Crowd Change" November 24, 2022 5.0 Happy with the product and the service. Great team at Crowd Change! Pros It's user friendly and allows us to engage in other types of fundraising. The support team is great - very helpful and responsive. Cons The integration with Raiser's Edge. We had some challenges mapping the system with RE, and unfortunately didn't get alot of support from Crowd Change for that. Review Source JA Jonathan A. National Executive Director Museums and Institutions Used the software for: Less than 6 months ### "CSYV Review" December 13, 2021 5.0 so far so good Pros ease of use for donors when on our website Cons ability to seamlessly interact with our CRM Review Source FF Faith F. Head of Major Gifts Fund-Raising Used the software for: 1-2 years ### "Crowd Change is fantastic!" November 30, 2022 5.0 sell tickets and tables to event Pros Peer to peer and fundraising event pages Cons the spacing between sentences is a challenge for the custom thank you letter Review Source AS Andrea S. Director of engagement Non-Profit Organization Management Used the software for: 6-12 months ### "Great product " September 8, 2020 5.0 Pros It’s quite easy to use both within the foundation and by our third party creators. It integrates well with raiders edge. The customer service is excellent Cons My only issues were that it didn’t click through directly for LinkedIn but that has since been resolved. Review Source ES Elizabeth S. Fundraiser Non-Profit Organization Management Used the software for: 6-12 months ### "Great product!" February 4, 2020 5.0 Pros Ease of use! Compared to AKARaisin which was the software I used to use, CrowdChange is an absolute pleasure. Cons It would be great if there was an easy was to add comped tickets and the ability to send cards when a donation is made in honour/memory of someone. Review Source DG Dahlia G. President Philanthropy Used the software for: 6-12 months ### "Crowd change review " November 23, 2022 4.0 ExcellentExcellent customer support and easy to set up event fundraisersBilingual which is important Pros Easy to use, good customer support, bilingual Cons Don’t love the esthetic look of the page Review Source LD Larry D. President and Event Founder Fund-Raising Used the software for: 6-12 months ### "Outstanding Product and Service" January 22, 2020 5.0 Outstanding product and company. Would recommend to others Pros Easy to use User Friendly Not complicated Great support service Cons Nothing. All in all a fantastic product that met all our needs Review Source dL danielle L. Executive Director Hospital & Health Care Used the software for: Less than 6 months ### "New to CrowdChange" January 30, 2020 4.0 Moving to CrowdChange was to give us greater empowerment with on-line fundraising. In our early stages, we are still very confident that it will deliver. Pros Offers features that others do not and ease of use Cons We are still new to the software and any new software has some growing pains. Review Source MM Miriam M. Director Education Management Used the software for: Less than 6 months ### "Easy to use and best customer support" June 28, 2022 5.0 It was a pleasure working with CrowdChange and \[SENSITIVE CONTENT\], our Crowdchange tutor, manager, guide and go-to person for everything!We look forward to exploring more options on the platform. Pros The software was user friendly:concise and clear and most of all the customer support was superb. Cons There are some tweaks needed in the formatting but I understand that the issues are being addressed and should be improved shortly. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.