# Mtalkz Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Mtalkz the right SMS Marketing solution for you? Explore 25 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/198848/mTalkz/reviews --- Mtalkz 4.8 (25) [View alternatives](https://www.capterra.com/p/198848/mTalkz/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Mtalkz Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews RP Ricky P Director of Finance & OperationsSupermarkets, 51 - 200 employeesUsed the software for: More than 2 years. “With Mtalkz, it is seamless and rapid to gain audience via SMS marketing and 2-way messaging.“ September 4, 2023 AP Arpita P Assurance Associate Financial Services, 10,001+ employeesUsed the software for: Less than 6 months. “The platform is cost effective and allows automation of tasks and workflows.“ December 12, 2022 ## Showing most helpful reviews Showing 1-25 of 25 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Lorain R. Sales And Marketing Coordinator Information Technology and Services Used the software for: Less than 6 months ### "Take your business communications to a whole new level with Mtalkz!" June 12, 2023 4.0 Pros I've been using Mtalkz for the past few months and I couldn't be happier. This CRM platform offers multi-language uploads, customer profiling, and so much more. I love all of its features, especially its ability to personalize my communication with customers. Cons Just a minor lagging when using the platform but overall, it's great! Review Source MR Manish R. Founder & CEO Computer Software Used the software for: 6-12 months ### "Awesome customer support and product delivery" January 31, 2020 5.0 Pros The best part is the instant and error free delivery. And what adds more to the service is the instant support as and when required. Client engagement is the need of the hour for modern business and mTalkz stand by the commitment. Cons No cons as such. But if they could build a dedicated mobile app this will add an advanced feather in the cap Alternatives considered [Textlocal](https://www.capterra.com/p/152845/Textlocal/) Reason for choosing Mtalkz Cost effectiveness and superb collaboration with the API. Review Source Jaspal S B. Sales Promoter Automotive Used the software for: I used a free trial ### "Best product " April 20, 2023 4.0 Pros Best in class product for messaging and promotion Cons Nothing as such , best in class for messaging and promotion Review Source MB Marve B. Online French Teacher E-Learning Used the software for: 2+ years ### "Mtalkz for Real-time Engagement " October 25, 2023 4.0 Bulk email messaging.Engagement with students online is seamless. Pros Mtalkz in my organization is an exceptional tool that let me engage with my students from anywhere with just a click.It integrate with external apps and APIs which help elevate the features to top level. Cons Mtalkz has all what I need but it can’t function while offline. Review Source RP Ricky P. Director of Finance & Operations Supermarkets Used the software for: 2+ years ### "Mtalkz for SMS Marketing " September 4, 2023 5.0 Advertising our brand and SMS marketing. Pros With Mtalkz, it is seamless and rapid to gain audience via SMS marketing and 2-way messaging. Cons I do not use Mtalkz on a daily basis, but it meet all my needs encompassing messaging in real-time. Review Source BR Bhupendra R. Engineer Oil & Energy Used the software for: 2+ years ### "An easy to use and effective way to get feedback from customers about your service." January 30, 2023 5.0 Pros I was looking for a communication platform that would be able to help me communicate with my clients quickly and easily. Mtalkz is that platform. It provides instant message delivery, so clients can receive instant messages from me immediately. It also has other features like promotional SMS and transactional SMS, which are useful for my business. Mtalkz is a better way to do SMS, and it can help your company communicate and transact with your customers better. Cons Adding features to dashboards can enhance user experience. In addition, users can get more out of the dashboard experience by taking advantage of features like customizability and interactivity. Review Source AP Arpita P. Assurance Associate Financial Services Used the software for: Less than 6 months ### "Best messaging platform " December 12, 2022 5.0 MTalkz is a digital communication service that automates workflow and provides high volume messaging. It provides a cutting edge messaging platform and helps a company to communicate and transact better with customers. The platform is cost effective and allows automation of tasks and workflows. The company is not limited to just being messaging and offers advisory services that boost business activities. From my personal experience, it's very secure. Pros I love how the platform is very cost effective and makes messaging very convenient. Cons I have not faced any difficultly by now. Review Source VS Vivek S. Managing Director Information Technology and Services Used the software for: 1-2 years ### "Empower Your Display Advertising Efforts" June 7, 2023 4.0 The software has helped me create impactful campaigns and achieve measurable results. Pros Mtalkz has revolutionized my display advertising strategies. With its intuitive interface and extensive customization options, I can create highly targeted campaigns that drive engagement and conversions. The real-time analytics provide valuable insights for optimizing performance and maximizing ROI. Mtalkz has significantly elevated the impact of my advertising efforts. Cons Need improved documentation and faster customer support response times. However, these minor issues do not overshadow the software's overall effectiveness. Review Source VR Verified Reviewer Owner Education Management Used the software for: I used a free trial ### "Nice productx" April 20, 2023 5.0 Nice value for money and nice customer service Pros Value for money likes it and nice product and value for money Cons Nothing as such I like it nice product Review Source KSB Kamaldeep Singh B. Co-founder E-Learning Used the software for: 2+ years ### "mTalkz review\_Seshat Tech" April 25, 2020 5.0 We use mtalkz to authenticate users registering on our platform through phone as well as to do promotional campaigns. So far, we have not seen any failures for the last four years that we have been using it. Pros 1\. Reliability, almost zero failure 2. Responsive and prompt support Cons Nothing that I did not like. Everything works smoothly and whenever needed, the support is very prompt Review Source KD Kapil D. Product manager E-Learning Used the software for: 2+ years ### "Great Product" January 31, 2020 5.0 Pros We were up with Mtalkz within few hours...we use it for automated transnational messages. there have been no point of dissatisfaction ever since we are with them. Cons User experience of Admin portal, to view dashboard or send some promotional messages Review Source VP Vinay P. Cofounder Financial Services Used the software for: 1-2 years ### "Good Service" January 31, 2020 5.0 Has been good overall experience. There XML based api's have been of good use to us. Pros The api Integrations as well as manual interface facilitates different use cases that we come across. Cons Once the system simply stopped working without any notification at all. Subsequently there support team resolved the issue. Review Source NK Nikhil K. CIO Health, Wellness and Fitness Used the software for: 1-2 years ### "Best platform to handle all compliances" December 16, 2022 5.0 Pros Simplicity of using the dashboard, and easy navigation Cons Loss of advanced options on the dashboard Review Source RD Rishi D. Solution Architect Non-Profit Organization Management Used the software for: 1-2 years ### "Reach out to your customers with ease " January 31, 2020 5.0 We have used their SMS gateway successfully. Pros Easy integration with our current software systems. Cons Scope to improve their customer service further incase of any issue with the production system. Reason for choosing Mtalkz Was less expensive. Review Source Response from Mtalkz February 18, 2020 Rishi thanks for the review we look forward to your success. AM Ankush M. Director & Co-Founder Retail Used the software for: 6-12 months ### "Ease Of Using" April 25, 2020 5.0 Excellent Experience. Easy to use & Integrate. Attractive price and scheduling of messages. Pros Quick Plug & Play. API & Customer Support is excellent. Cons Nothing as of now -- it is a good integrated software with all the features. Reason for choosing Mtalkz Price Plug & Play. Delivery Success. Customer Support. Review Source Shubham A. CEO E-Learning Used the software for: 1-2 years ### "Excellent" April 24, 2020 5.0 Pros It's simple to use and the team sets it up rather quickly Cons Nothing as such. Probably the UI can be better Review Source SK Satish K. Director Computer Games Used the software for: Less than 6 months ### "Excellent Service " March 24, 2023 5.0 Pros mtalkz is very easy to integrate and easy to use Cons Need process improvement on dashboard and proactive monitering system Review Source Paritosh V. Product manager Computer & Network Security Used the software for: Less than 6 months ### "Best services " March 17, 2020 5.0 It is great for our business Pros Dashboard and detailing has worked great for us. Cons Nothing bad here. Since we got what we required Review Source Response from Mtalkz April 24, 2020 Thanks Paritosh, we look forward to work with you for a long time MA Manish A. Director Information Technology and Services Used the software for: Less than 6 months ### "Best Service Provider for B2B SMS" January 31, 2020 5.0 Best part is the customer service and support. As per my experience, we needed a feature that is normally not available. The support team and the founder of Mtalkz went out of the way to make sure that it is made available. As a business you want and need such partners Pros SMS speed is excellent, very reliable. Also, the dashboards are quite informative Cons Dashboards can add some more features and further enhance user experience Review Source Response from Mtalkz April 24, 2020 Thanks Manish- We look forward to work with you for a long time PK Pankak K. Publisher Account Manager Information Technology and Services Used the software for: 1-2 years ### "Mtalkz - CS review" January 31, 2020 5.0 Pros Convenient, easy to setup and install, most responsive client service. Cons Pricing should be reviewed. Time to time connect with clients for product review. Review Source Response from Mtalkz February 18, 2020 Thanks, Pankaj. We look forward to making your customers more successful in their marketing initiatives. RR Rakesh R. Regional manager ssles Marketing and Advertising Used the software for: 1-2 years ### "Wonderful experience working with mTalkz " January 31, 2020 4.0 It was really great experience working with Mtalkz team and team is very dedicated handling customer service and quick response . Pros Software was very easy to use and available with real time accurate reports too..rate was also competitive. I must tell that they have all kind of softwares to enhance the performance of digital campaigns. specially WhatsApp, out bound calls and SMS . Cons Our experience was good as we used it for marketing. Review Source AJ Ahana J. Associate Consultant - FIS Financial Services Used the software for: 6-12 months ### "Mtlalkz Review" March 23, 2023 4.0 Reliable and meets expectations. Hands on support time delivering quick results with no obstacles Pros Good user interface and quick turn around time. Good customer support and operations Cons No other features were required for my usage Review Source SD Sushobhan D. Student Management Consulting Used the software for: I used a free trial ### "mTalkz Review" April 28, 2020 5.0 Pros It's very east to use and integration to the existing business processes were very smooth. Has an API for every application Cons none that I have come across as of now. Review Source AR Anish R. Managing partner Education Management Used the software for: 6-12 months ### "Excdllent Service " April 25, 2020 5.0 Pros Very easy to use and highly scalable and reliable Cons Nothing worth mentioning as all the features were are excellent Review Source KK Kahni K. Management Intern Marketing and Advertising Used the software for: I used a free trial ### "Amazing Software!" April 28, 2020 5.0 Pros The product is very easy to use and the convenience is stellar. The demo before registering for purchase is also very helpful. Cons A little difficulty integrating with services. Review Source Similar Products Featured ## Related categories [SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Display Advertising](https://www.capterra.com/display-advertising-software/)[Advertising Agency](https://www.capterra.com/advertising-agency-software/)