---
title: "ShipTime Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ShipTime Software - reviews, pricing plans, popular comparisons to other Shipping products and more."
source_url: "https://www.capterra.com/p/198849/ShipTime/"
page_type: "product"
language: "en"
---

# 

 ShipTime Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ShipTime

## What is ShipTime?

How Does ShipTime Help You Save on Discount Shipping, with the Most Trusted Couriers? Whether shipping single packages across town, international shipping across the globe, or less-than-truckload (LTL) freight, we compare the most trusted couriers to find you the best price for discount shipping. Save up to 76% every time by shipping with the most trusted couriers. From Purolator Shipping to great Canpar Shipping Rates, GLS and more top rated couriers.

## What is ShipTime used for?

[Shipping](https://www.capterra.com/shipping-software/)[Shipment Tracking](https://www.capterra.com/shipment-tracking-software/)

Top alternative

Featured

Overall rating

Based on 500 user reviews

Reviews sentiment

Positive

95%

Neutral

3%

Negative

2%

Pros & cons

Streamlined and intuitive workflow

Competitive and transparent pricing

Frequent operational and support problems

Unreliable pickup and delivery scheduling

### Starting price

Free trial available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ShipTime?[Manage this product listing](https://www.g2.com/products/shiptime/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ShipTime

4.6 (500)

VS.

[4.9 (473)](https://www.capterra.com/p/178663/AfterShip/reviews/)

Starting Price

Contact vendor

Starting Price

$11

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (500)

Ease Of Use

4.7 (288)

Value For Money

4.5 (452)

Value For Money

4.7 (270)

Customer Service

4.4 (430)

Customer Service

4.9 (270)

## ShipTime alternatives

[Easyship](https://www.capterra.com/p/170399/Easyship/)

[4.4 (288)](https://www.capterra.com/p/170399/Easyship/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/170399/Easyship/)

Highest Rated

[Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)

[4.9 (1,006)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/172133/Pirate-Ship/)

[Freightview](https://www.capterra.com/p/136895/Freightview/)

[4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/136895/Freightview/)

[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)

[4.4 (923)](https://www.capterra.com/p/90069/Stamps-com/reviews/)

Starting price

$19.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/90069/Stamps-com/)

[View all alternatives](https://www.capterra.com/p/198849/ShipTime/alternatives/)

## FAQs about ShipTime

Overview

### What problems does ShipTime solve?

ShipTime solves slow, repetitive shipping workflows by putting carrier rate comparisons, transit times, label creation, pickup scheduling, tracking, and shipment history in one place. It reduces re-entry, manual courier shopping, and admin overhead for small businesses, office staff, e-commerce teams, and shipping coordinators who need fast, cost-conscious fulfillment.

Answer based on 311 reviews

Overview

### Which roles and teams benefit most from ShipTime?

ShipTime is most used by business owners, presidents, and executives who need cost-effective shipping oversight and carrier rate comparisons. Office managers, administrators, and bookkeepers benefit from simplifying label creation, tracking, and billing tasks, while operations, warehouse, and general managers use it to streamline fulfillment, dispatch, and day-to-day shipping workflows.

Answer based on 500 reviews

Overview

### What company size and industries is ShipTime built for?

ShipTime is built for small to medium-sized businesses, with reviewer use concentrated in small businesses at 97% and retail at 12%. It also appears in automotive at 7% and wholesale at 6%, with limited midsize adoption at 2%, primarily for shipping and tracking shipments.

Answer based on 500 reviews

Features and Usability

### What are the key features of ShipTime?

ShipTime includes core shipping management features like real-time rate comparison, shipping quotes, label printing, pickup scheduling, and shipment tracking. Differentiating features include address management, saved quotes and repeat shipments, plus courier selection across multiple carriers from one dashboard, with website integration and API access for eCommerce workflows.

Answer based on 255 reviews

Integrations

### Which third-party tools and platforms does ShipTime integrate with?

ShipTime integrates with Shopify, WooCommerce, ShipStation, and WordPress, with catalog support for Adobe Commerce, BigCommerce, and OpenCart. These connections center on ecommerce and order management, especially for store shipping rates, order imports, tracking, and label generation across online storefronts and connected shipping workflows.

Answer based on 30 reviews

Getting Started and Support

### What training and onboarding options does ShipTime offer?

ShipTime provides in person training, live online sessions, webinars, documentation, and videos to support team onboarding. In person and live online formats can guide setup, webinars can cover product topics for groups, and documentation and videos offer self-paced reference and learning materials.

Getting Started and Support

### What customer support options does ShipTime offer, and how do users rate the experience?

ShipTime offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as easy to reach, helpful, and quick to resolve issues, especially by phone and chat. Some report slower follow-up, delays on adjustment disputes, and occasional difficulty getting callbacks or timely updates.

Answer based on 83 reviews

Features and Usability

### How well does ShipTime handle day-to-day shipping?

ShipTime makes everyday shipping easier by showing carrier options, rates, labels, pickup scheduling, and tracking in one place. Small businesses and ecommerce teams value the speed and convenience, especially for repeat shipments and international orders, though some users report delivery issues, return charges, customs concerns, and limited support when exceptions happen.

Answer based on 255 reviews

Features and Usability

### How good is ShipTime for comparing shipping rates?

ShipTime gives businesses a quick way to compare courier prices and delivery times without checking multiple carrier sites. Small business teams, charities, and ecommerce sellers like the one-screen quote process and competitive rates, though some users still verify prices elsewhere because certain fees, integrations, or carrier options can make comparisons feel incomplete.

Answer based on 67 reviews

## Who uses ShipTime?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Streamlined and intuitive workflow

100% positive reviews out of 119

Most reviewers describe ease of use as a major benefit, highlighting straightforward navigation and minimal training.

Frequent operational and support problems

68% negative reviews out of 50

Most users report bugs and issues, citing unresolved delivery problems, poor communication, and slow support responses.

Competitive and transparent pricing

89% positive reviews out of 63

Most reviewers find pricing attractive, noting accessible rates, easy comparison, and valuable cost options.

Unreliable pickup and delivery scheduling

44% negative reviews out of 45

Some reviewers describe pickup and delivery as inconsistent, mentioning missed pickups, delays, and limited scheduling flexibility.

Amanda B.

Physician, 2 - 10 employees.

"They delivered to my door which was nice, but the guys threw my boxes on the floor in front of me. Despite insurance and excellent packing, my $1500 TV and $500 of dishes were crushed (the TV was CRUSHED on 3 of 4 sides)."

Significant time and money savings

96% positive reviews out of 27

Most users report cost savings as essential, emphasizing reduced expenses and increased operational efficiency.

Unexpected charges and unclear billing

85% negative reviews out of 26

Most reviewers indicate charges and billing are problematic, mentioning unexplained fees, delayed adjustments, and confusing statements.

## Features

AI summary

Based on 3,198 Shipping reviews

Capterra reviewers highlight these as the features buyers care about most when choosing shipping software:

-   **Shipping Labels** (**61%** of reviewers rated this feature as critical)
-   **Label Printing** (**57%**)
-   **Parcel Shipping** (**61%**)

ShipTime supports **Shipping Labels** and **Label Printing**, so teams can create carrier-ready labels and print them quickly as part of daily shipping workflows. However, it does not offer **Parcel Shipping**. Instead, it provides other features that reviewers also rate as important, including **Shipment Price Calculation** (**55%**), **Shipment Tracking** (**52%**), and **Package Tracking** (**52%**). These features help businesses compare shipping costs, monitor deliveries in transit, and keep order visibility up to date, allowing teams to manage shipments more efficiently and make better shipping decisions.

Shipping Labels

4.6 (157)

50.96% of 157 reviewers that rated this feature as important or highly important

ShipTime offers a straightforward way to generate, print, and access shipping labels, making shipping faster and more organized. Users think the labels are clear, easy to print, and save time, though some mention occasional printing or margin adjustment issues.

Label Printing

4.4 (153)

60.13% of 153 reviewers that rated this feature as important or highly important

This aspect lets you print shipping labels efficiently for different couriers. Users find it easy and time-saving, but some report challenges with label sizing, margin adjustments, and needing extra steps to print correctly on certain printers.

Shipment Price Calculation

4.7 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Calculation of shipment price based on size, weight, route, timeframe, and carrier.

Shipment Tracking

4.2 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Package Tracking

4.6 (163)

57.06% of 163 reviewers that rated this feature as important or highly important

It gives you a centralized place to monitor shipments from various couriers. Reviewers indicate tracking is easy, clear, and helpful for customer communication, but some mention it’s not always as up-to-date as courier websites for certain carriers.

Delivery Tracking

4.5 (157)

52.23% of 157 reviewers that rated this feature as important or highly important

You can easily follow delivery status and confirm when packages reach customers. Some users say tracking is simple and reliable, helping them keep clients informed, though a few mention occasional inaccuracies or needing to check directly with couriers.

ShipTime 42 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Delivery Estimate: A note of the expected delivery date and time
- Delivery Record: Notation showing the location and time stamp of shipment delivery
- Delivery Tracking: You can easily follow delivery status and confirm when packages reach customers. Some users say tracking is simple and reliable, helping them keep clients informed, though a few mention occasional inaccuracies or needing to check directly with couriers.
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- EDI: Transfer of data from one computer system to another
- Email Templates: Pre-made examples and templates for emails
- For eCommerce: Intended to be used by online stores
- For Freight Operations: Intended to be used by freight brokers and logistics companies
- Freight Shipping: Shipping products/goods by land, sea or air
- Historical Reporting: Information, data and reports that are being tracked over time
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Label Printing: This aspect lets you print shipping labels efficiently for different couriers. Users find it easy and time-saving, but some report challenges with label sizing, margin adjustments, and needing extra steps to print correctly on certain printers.
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Tracking: Track orders throughout the fulfillment process
- Package Tracking: It gives you a centralized place to monitor shipments from various couriers. Reviewers indicate tracking is easy, clear, and helpful for customer communication, but some mention it’s not always as up-to-date as courier websites for certain carriers.
- Quotes/Estimates: With this capability, you can quickly compare shipping rates and delivery times from multiple couriers in one place. Reviewers appreciate the accuracy, speed, and convenience, though some note occasional discrepancies in quotes and recent price increases.
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Shipment Price Calculation: Calculation of shipment price based on size, weight, route, timeframe, and carrier.
- Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.
- Shipping Labels: ShipTime offers a straightforward way to generate, print, and access shipping labels, making shipping faster and more organized. Users think the labels are clear, easy to print, and save time, though some mention occasional printing or margin adjustment issues.
- Shipping Management: Manage and track orders being shipped to customers
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Supply Chain Management: Manage the planning and execution of supply chain activities
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transportation Management: Organize and track the physical movement of goods from one location to another
- Website Integration: Seamlessly integrates with 3rd party websites

---

Get Advice

We can help you find the software with the features you need.

Features

4.6 (500)

4.6

Based on 500 reviews

## Pricing

Value for money

4.5 (452)

### Starting price

Free trial available

Value for money

4.5 (452)

4.5

Based on 452 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[

OpenCart](https://www.capterra.com/p/143516/OpenCart/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (430)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (430)

4.4

Based on 430 reviews

## User reviews

Overall rating

4.6

Based on 500 reviews

Filter by rating

5(335)

4(140)

3(17)

2(3)

1(5)

Mentioned topic

Sorted by most recent

NS

Nita S.

Admin assist

Wireless

### "Beware of hidden charges "

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 11, 2025

Used it twice and neither item was actually delivered to the actual address like paid for. First had to be picked up at a local location. The second parcel never delivered and actually sent back to me.

Pros

Easy to set up prices are good until you get dinged a second time to have your undelivered parcel sent back.

Cons

Tried to ship a parcel from London to my daughter in Ottawa. First delivery attempted, no notice of undelivered & taken back to a holding depot (over an hour bus ride away from her). I called Shiptime to arrange another delivery attempt giving special instructions about the delivery (which were agreed upon by the agent I spoke to) these special instructions were clearly not passed to the driver as a second attempt was unsuccessful for the reasons discussed in the special instructions. The parcel was again taken back to the holder location and within 3 days arrived back to me in London. No correspondence from Shiptime. Then 3 weeks later, a charge to my credit card for the return of the undelivered parcel back to me in London. And when I questioned the charge was told I agreed to this in the small print. Beware of hidden charges and useless customer service. Don’t be fooled by the good prices…..this was the most expensive parcel that never ever got delivered!!!

Switched from

[Fusion](https://www.capterra.com/p/140079/InnoSoft-Fusion/)

Strike of Canada post and ease of pick up my location

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KU

Kamalesh U.

Individual Shipper

Transportation/Trucking/Railroad

### "Overcharged 5× the Shipping Cost and No Resolution After 2+ Months"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 11, 2025

I had an extremely frustrating experience with ShipTime. On May 28, 2025, my brother and I shipped a parcel from Ontario to Halifax. The expected cost was reasonable, but instead I was charged $349.46 — nearly five times the original price — without any warning, proof, or breakdown of why this happened. When I contacted ShipTime, they claimed the carrier applied “adjustment charges” due to incorrect parcel measurements. However: 1.They never provided proof of these supposed discrepancies. 2.I was never given a chance to verify before being charged. 3.They admitted in emails they still had “no update” on my refund request. It’s been over two months of back-and-forth, with slow communication and no transparency. I’ve complied with every request, but my money is still tied up. This experience has destroyed my trust in ShipTime. I strongly recommend other shippers take detailed photos, double-check invoices, and consider other providers if you value clear communication and accurate billing.

Pros

The initial booking process was straightforward, and the shipping quote was competitive before unexpected charges were applied.

Cons

Overcharged nearly 5× the quoted price without proof or explanation, extremely slow communication, and no resolution or refund even after two months of follow-ups.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Connie S.

President

Broadcast Media

### "The Lost then Found Christmas Parcel"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 24, 2025

We were delighted when that Christmas parcel turned up in Calgary, a month late, but again thanks to \[sensitive content hidden\], it got there! What a great example he is to the staff at Ship Time and all couriers out there about going the extra mile (kilometer) for a client.

Pros

\[sensitive content hidden\] personally helped us trace a lost Christmas parcel caught in the holiday and postal strike rush. Despite Ship Time staff efforts to keep trying, we had just about given up hope when Peter took it upon himself to break through some of the miscommunication barriers and there it was.

Cons

Although all those who answered our calls and emails were very polite, a difficulty was never being able to connect with the same person over the month-long search. Another difficulty was reaching the courier, CanPar, again despite Ship Time's efforts.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AB

Amanda B.

Physician

Health, Wellness and Fitness

### "Horrific Experience"

1.0

Overall Rating

1.0

1.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 29, 2024

Terrible experience. Please do not go through this service for shipping anything of value. My be good for clothes, as the boxes were open and crushed, but clothes don't get damaged.

Pros

Speed of pick up. Accurate delivery date. Cost (but see below as it cost me $2000 in lost stuff)

Cons

I sent 13 boxes from Edmonton to toronto and thought I was so lucky to get a good price through Ship Time and Loomis Courier. The way my boxes were treated was horrible. They delivered to my door which was nice, but the guys threw my boxes on the floor in front of me. Despite insurance and excellent packing, my $1500 TV and $500 of dishes were crushed (the TV was CRUSHED on 3 of 4 sides). They said the items were "excluded from insurance". READ this contract in detail if you are going through them. I HIGHLY recommend NOT going with this service (at least NOT LOOMIS)!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JP

Jennifer P.

Case manager

Health, Wellness and Fitness

### "Easy use! "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

November 29, 2023

Been a great experience and I will continue to use Ship Time for as long as my company does. It's a very simple way to quickly ship products out.

Pros

Ship Time has easy to use features and was quick to learn. Haven't had any issues. The directions are clear and precise. Deliver time estimates have been accurate Everytime.

Cons

There isn't really anything that I don't like about Ship Time currently. I've had it freeze on me before but that was easy to fix when it reloaded. No complaints!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CH

Charlaine H.

Assistante

Graphic Design

### "Logiciel shiptime "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 4, 2023

Pros

Grâce à ce logiciel j'ai pu expédier a temps mes affaires

Cons

Pour moi c'est tout simplement un Logiciel, il est très pratique

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CL

Claudel L.

Développeur web

Internet

### "Logiciel de livraison "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 14, 2023

Pros

C'est un logiciel très fiable et sécurisé facile à utiliser.

Cons

Je le recommande pour un bon suivi de commande d'achat à toutes les utilisateurs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EH

emmanuel H.

manager

Medical Devices

### "shiptiime"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

December 19, 2022

Pros

very useful to find the cheapest way to send something

Cons

sometime the website is not updated so I need to call to verify

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PP

Peter P.

General Manager

Wholesale

### "Read on for my overall experience and benefit from my experience."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

November 10, 2022

Compared to its competitors, it has a very clear, smooth and intuitive user interface. Time savings and increased efficiency thanks to the ability to comprehensively manage the business process.

Pros

I can say that the interface is excellent. It works so simply and fast that if I were a UL designer myself I would design the same. Comprehensively manages the shipping process.

Cons

We did not have many problems with the product. Solving problems should not be delayed when customer support is needed, they owe it to their users.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SJ

Shaista J.

Manager

Food & Beverages

### "Look no further for a commercial shipping company- an all-in-one solution! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 20, 2022

Amazing! Highly recommend it!

Pros

The ease of getting a shipping quote, having the courier pickup packages directly from the location, and tracking the shipment all on a single platform are all extremely valuable for our company.

Cons

With certain orders that come through with Shopify, it shows that the data for weight, dimensions, and sometimes even in the address, are missing or incorrect and no matter how many times you try to adjust, the order is still not accepted. Then I have to manually do the shipping instead of going through the order to avoid putting in customer details.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/198849/ShipTime/reviews/)

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