# Page 3 | iFax Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is iFax the right Fax Server solution for you? Explore 363 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/198884/iFax/reviews

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iFax

4.8 (363)

[View alternatives](https://www.capterra.com/p/198884/iFax/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of iFax

## Showing most helpful reviews

Showing 51-75 of 363 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CP

Cassandra P.  
Loan Coordinator  
Real Estate  
Used the software for: I used a free trial

### "Free Online Fax Thats Easy to Use and Will Make Your Day at the Office Easier!"

November 25, 2022

5.0

Pros

Even though I'm a first-time user of this online fax software I must give it two thumbs up. This is because it is not only simple to use but it is also a safe way to fax online. This is because each fax that is sent is encrypted.

Cons

That you can only send 5 pages a month for the free account and that you cannot get anything in return.

Review Source

KB

Keith B.  
Personal  
E-Learning  
Used the software for: I used a free trial

### "Completely Free for occasional use"

November 20, 2022

5.0

Simple and free

Pros

The free no credit card needed feature (if you use to send 5 paged or less a month) is exactly what I need.

Cons

I have not disliked anything so far. If that changes I will edit my review.

Review Source

JR

James R.  
Program Manager  
Defense & Space  
Used the software for: I used a free trial

### "First Time iFax User"

December 22, 2022

5.0

It was very easy to use the service, but I have only sent one fax.

Pros

Ease of use for the very first time I tried it.

Cons

There is no personal option other than the Free Trial for a single person to use the service only occasionally. This time, my first time to use the service, I had 5 faxes to send which is the maximum monthly for the Free Trial. That might be better specified as a fixed number on an annual basis, such as 60, to be used at any time during the subscribed to year.

Review Source

FP

Francisco P.  
Clinical Specialist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Easy to use and fast "

October 9, 2022

5.0

sending docs to clients

Pros

Convenient for remote work, able to fax from any location w wifi

Cons

I currently have not come across any cons yet

Reason for choosing iFax

Highly recommended

Review Source

NB

Nicole B.  
Owner  
Construction  
Used the software for: 2+ years

### "What a life savor"

January 17, 2023

5.0

I needed to fend fans papers in a hurry during a storm I had no idea this was possible until I found this

Pros

Easy and fast I was done with the set up in 2 min or less

Cons

Perfect it was fast easy and worked out great

Review Source

OC

Omar C.  
IT  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "I compared the most popular online fax services iFax is overall the best value and feature ritch! "

June 9, 2022

5.0

Great customer service!

Pros

The Google Workspace integration has been great for our organization. Everyone likes it compared to our previous service.

Cons

Add more users to receive notifications of incoming faxes.

Alternatives considered

[eFax](https://www.capterra.com/p/174254/eFax/)

Reason for choosing iFax

Best value and features

Review Source

VR

Verified Reviewer  
Self Employed  
Management Consulting  
Used the software for: I used a free trial

### "I needed an easy solution"

December 23, 2022

5.0

Overall I was please with this application.

Pros

I was drawn by the free trial because I needed to send a document via fax but I don't have access to a fax machine. But I found this application to be be vary intuitive and easy to use with some nice features.

Cons

No real cons except the 5 page limit and I couldn't find the option not to send a cover page.

Review Source

CA

Courtney A.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Satisficed customer"

September 26, 2022

4.0

Great

Pros

Ease of use. learning to use the application was a breeze.

Cons

Free trial. I wish I had more time to try out the product.

Review Source

BM

Brea M.  
Student  
Writing and Editing  
Used the software for: I used a free trial

### "Simple to use and needed a simple one asap"

January 6, 2023

5.0

Pros

How simple to use and self explanatory it was

Cons

Nothing i think overall it's great and would definitely recommend to others

Review Source

TS

Tyler S.  
no  
Accounting  
Used the software for: I used a free trial

### "free"

August 9, 2022

5.0

Pros

its free. costs nothing, and i don't pay for it

Cons

nothing. its 100 percent perfect. do not change it

Review Source

DS

Douglas S.  
N/A  
Music  
Used the software for: I used a free trial

### "Nun"

November 17, 2022

5.0

Pros

It is so easy to use and is halp full aroud the house.

Cons

N/a/na nanananamananananananMamMMMMMMMMMM

Review Source

WR

Wail R.  
CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Not trustworthy"

August 8, 2020

1.0

Horrible experience. Dont recommend anyone to use this scam.

Pros

Absolutely nothing . The app is difficult to use and no customer support is present.

Cons

\- Lack of service. - Lack of functionality. - Inability to cancel and having to dispute with credit card company.

Review Source

VR

Verified Reviewer  
Remodeler  
Construction  
Used the software for: I used a free trial

### "Great Service"

December 31, 2022

5.0

Pros

Easy to use and it's also free for up to 5 docs.

Cons

There are no issues that I have to report.

Review Source

JA

John A.  
Vice President  
Public Safety  
Used the software for: 6-12 months

### "Good solution"

July 6, 2022

5.0

It has been a great solution

Pros

The ability to fax files from the field in my vehicle or anywhere with my lap top has been greatly beneficial.

Cons

The pricing plans are somewhat expensive to fax the amount of pages I need to fax at one time. I end up having to send multiple faxes.

Review Source

CH

Cheryl H.  
Account Manager  
Warehousing  
Used the software for: 6-12 months

### "Regret Using this Service"

July 2, 2020

1.0

It's just been a terrible experience overall and I regret ever clicking on this site to send faxes. They're extremely difficult to work with. I wouldn't recommend this to anyone.

Pros

It was easy to get started, and that is about it.

Cons

The customer service is absolutely terrible. It is extremely frustrating to try to get any kind of respectful, intelligent response from their support team. If there is any issue or question whatsoever, you can guarantee it will not be addressed. I'm so saddened by the lack of responsiveness and lack of helpfulness. Very, very disappointing.

Review Source

SJ

Sarah J.  
Student  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Scam"

June 30, 2020

1.0

This was a horrible experience and I will never recommend this to others. I tried so many times to unsubscribed and your website wouldn't allow my request even after I sent an email your company would not refund me. I will continue writing negative reviews about your site and lack of customer service.

Pros

This software was easy to send fax but I never received a confirmation from the receiver that they got the fax.

Cons

This was a complete scam. I sent my fax and I never received confirmation that the receiver got it. I went to cancel my free trial the day before and their website was not easy. I kept filling out a survey regarding why I left but never had a confirmation that my account was deactivated. I tried sending an email to cancel but they have no record of it even when I showed screenshots from my outbox. I was then charged 99$ and customer service told me to talk to paypall and paypall couldn't refund me. This is a SCAM!

Review Source

BK

Brittny K.  
Auditing Manager  
Hospitality  
Used the software for: I used a free trial

### "Perfection "

January 18, 2023

5.0

Pros

I loved how efficient and quick it was.

Cons

No cons I could possibly find. So appreciative for this software.

Review Source

MS

Monique S.  
CNA and organizer  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "Applaud for this technology"

November 30, 2022

5.0

So far I have to say it’s been a good experience and gets the job done

Pros

Free and able to decide whether to fax to fax or to email and verification of fax sent

Cons

I have no negative preferences. It get the job done.fax has been verified as sent

Review Source

KE

Khosro E.  
none  
Writing and Editing  
Used the software for: I used a free trial

### "Best service"

December 10, 2022

5.0

Extremely user friendly

Pros

Ease of use and good overview of all features

Cons

Perfect

Review Source

JP

Justin P.  
Retired  
Telecommunications  
Used the software for: I used a free trial

### "Finally - Faxes Charged Per Use"

September 16, 2022

5.0

Easy to use, your privacy policies are excellent, and the services are as complete and scaleable to the frequency needs of the customer.

Pros

Everything about your website, using the service, authentication, charges per use is all completely seamless.

Cons

The only features that are missing are for higher use customer profiles. As a low frequency user, I appreciate the ability to get charged per use instead of the SAAS model.

Review Source

KS

Kina S.  
Assistant Professor  
Education Management  
Used the software for: Less than 6 months

### "Awesome Fax Service!"

September 18, 2022

5.0

My overall exerience was that it was easy to follow the instructions. .

Pros

It is convenient I can do this from my desktop.

Cons

Nothing I disliked last about it.s. Go has aar

Review Source

JB

Jeffrey B.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Fast easy on time"

August 2, 2022

5.0

Best e fax service ive used.

Pros

How fast it is and how easy it is to use.

Cons

None at the momentm easy to use and gather old faxes for verification.

Review Source

LF

Laura F.  
CEO  
Individual & Family Services  
Used the software for: I used a free trial

### "Th Bomb!"

September 9, 2022

5.0

so perfect

Pros

Wow I needed to send an urgent letter to the IRS. Instead of going to the local office depot paying to fax the documents per page. I went online and signed up for ifax. This was a very easy and fast experience I love it!

Cons

The software is perfect I love it and saved it to my desktop for future faxes.

Review Source

SM

Sofia M.  
Business Analyst  
Biotechnology  
Used the software for: I used a free trial

### "Thank god I found IFAX"

December 23, 2022

5.0

10/10

Pros

I like that it was easy and I could get it done now. The other softwares were such a pain and I only needed to fax one time and one page. I didnt want to subscribe.

Cons

I couldn't totally tell if my fax was sent during my free trial.

Review Source

MB

Magda B.  
Customer Service  
Consumer Services  
Used the software for: I used a free trial

### "Great and fast "

November 1, 2022

5.0

Excellent

Pros

The platform it’s Easy to work with and self explanatory.

Cons

Not being able to use it more and free lol

Review Source

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