# Page 5 | iFax Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is iFax the right Fax Server solution for you? Explore 363 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/198884/iFax/reviews

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iFax

4.8 (363)

[View alternatives](https://www.capterra.com/p/198884/iFax/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of iFax

## Showing most helpful reviews

Showing 101-125 of 363 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SM

Scott M.  
Disabled  
Government Relations  
Used the software for: I used a free trial

### "Never knew it existed!"

August 25, 2022

4.0

Pros

such a big help able to fax from home without a machine

Cons

sign up is a little confusing and wasn't too sure what it was asking at first.

Review Source

DB

Donna B.  
Self  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Ifax is a great way to fax!"

October 19, 2022

5.0

It has been very pleasant.

Pros

This was very user friendly . I was able to send a fax in a very short time.

Cons

There isn't anything that I don't like about the software

Review Source

CJ

Carolyn J.  
Administrator  
Hospital & Health Care  
Used the software for: I used a free trial

### "Easy faxing"

October 4, 2022

5.0

It was a good experience, the site is easy to use and the fax sent quickly.

Pros

It's very easy to use and quick, the website is also very user friendly.

Cons

There isn't anything that I did not like.

Review Source

RR

Robert R.  
owner  
Import and Export  
Used the software for: I used a free trial

### "f"

October 27, 2022

5.0

Very happy so far.

Pros

Faxing is so easy. I really like that I don't have to open multiple programs to make this work.

Cons

I like the notification when it is sent, received.

Review Source

kW

kemisha W.  
owner  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "nice service"

June 30, 2022

5.0

easy to use

Pros

easy to use and easy to access from the pc

Cons

its great only 5 free pages though i would like to be able use at least 10-20 free pages maybe in the future

Review Source

CG

Chester G.  
Architect  
Construction  
Used the software for: 2+ years

### "Easy to use "

December 7, 2022

5.0

Pros

Able to do quickly and get verification.

Cons

No. Just what I need. Options are there for more as desired.

Review Source

GL

Gilles L.  
Owner  
Telecommunications  
Used the software for: I used a free trial

### "i JUST COULD NOT BELIEVE IT"

August 18, 2022

5.0

I was a bit leery about faxing, but that was overcome by the simplicity of operation, but it went so smooth it was unreal. I made sure that I bookmarked this site as I really don't want to loose it.

Pros

Looking around online went through most of fax offering, an I though they were supper expensive. BUT when I stumbled on your offering, I could not believe how simple and easy this was. There is no guessing, no hoops to jump through, I faxed within 2 minutes and everything went very slick. I am impressed and would not hesitate to tell you that if you are looking for something that works without the stress. GET THIS ONE... you will not be disappointed.

Cons

I guess, the delay from the time I send it and the time your system sends it, but I understand and willing to live with this. Otherwise there absolutely nothing to complain about. Great system

Review Source

YH

Yoslaine H.  
RN  
Retail  
Used the software for: I used a free trial

### "Awesome "

October 29, 2022

5.0

The best experience, all are easy and fast.

Pros

The most impact for me is the easy way to use it.

Cons

Nothing I liked everything. The software is easy to all users.

Review Source

DE

Dan E.  
Personal User  
Writing and Editing  
Used the software for: I used a free trial

### "Support is terrible. Can't see complete fax that was sent. Truncates pages without warning."

October 26, 2022

1.0

HORRIBLE. No support. Terrible interfaces. No way to reach anyone. Had to put charges in dispute with credit card company.

Pros

Web site works. Support doesn't. A week and multiple requests went ignored.

Cons

Support ignored multiple requests for help. Sales says they can't do anything and I have to wait for support to get back to me. No way to contact anyone via phone. Terrible service. Crap display/truncates fax without warning. Can't see full fax you sent because it displays only the first page. Dismal product at best.

Review Source

FL

Francisco L.  
President  
Construction  
Used the software for: I used a free trial

### "Useful "

June 21, 2022

5.0

Very good

Pros

Easy to use and they do not ask for credit card information during the process

Cons

Pop up offers without any different need of send a fax

Reason for choosing iFax

Ifax do not ask for registration/credit cards before accepting the fax

Review Source

MG

Mandy G.  
Nurse  
Hospital & Health Care  
Used the software for: I used a free trial

### "Great fax app"

July 16, 2022

5.0

Pros

I love that I can fax from my phone. It makes faxing very convenient and is not hard to learn

Cons

Only being able to send 5 pages was a big dislike

Review Source

JK

John K.  
Communications Engineer  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Smarter than the average Bear"

October 7, 2022

5.0

Quick, smart, and efficient.

Pros

Hey, it works. If you do something that disrupts the normal flow the software will inform you. Its smarter than I am - which is what I want in my software.

Cons

Well, I know it really defeats the business model but maybe a per page rate. Sorry - only the medical community and people like me that want to send faxes to their do nothing U.S. Senators.

Review Source

KA

Karla A.  
HR  
Human Resources  
Used the software for: I used a free trial

### "Communicate with Dinosaurs!!!"

December 28, 2022

5.0

Fantastic, so easy, did exactly what I needed it to do. Thank god someone invented a way to communicate with dinosaur fax machines for a 20-something year old like myself.

Pros

It's free, and extremely easy to set up an account. For someone like myself, who will likely only use this a handful of times a year (thanks to my fossil of a doctor's office), this was the only website I found providing this simple service for free.

Cons

No cons from me! I am just trying to fulfill the character limit at this point.

Review Source

CM

Crystal M.  
Personal Use  
Writing and Editing  
Used the software for: I used a free trial

### "First time user"

November 16, 2022

4.0

So far it has been easy to use and set up.

Pros

The software was free for me to try it out

Cons

Trying to up-sale IMMEDIATELY. I was trying to figure out how to use the new product and immediately I am asked to upgrade the software I am using.

Review Source

MA

Misty A.  
Director of Operations  
Executive Office  
Used the software for: Less than 6 months

### "Fax is a Breeze"

July 28, 2022

5.0

Overall this has been a pleasant experience.

Pros

Simplicity of sending and tracking faxed correspondence.

Cons

At this time I have not run into any complications or cons that I can comment on.

Reason for choosing iFax

iFax aligned more with the needs of our company at this time.

Review Source

MA

Mamoun A.  
GM  
Construction  
Used the software for: I used a free trial

### "Review"

January 11, 2023

5.0

it was good

Pros

Fast and follow up reports; easy to use through website

Cons

Email report and confirmation; adding team members

Review Source

ES

Eunice S.  
MD  
Events Services  
Used the software for: I used a free trial

### "Great service"

October 29, 2022

5.0

Really good

Pros

The ease of the use of the software was really good

Cons

Nothing at this time the software was rather simple

Review Source

KC

Kate C.  
Artist  
Arts and Crafts  
Used the software for: I used a free trial

### "Was easy to use, I wish that I was able to send more as needed for cheaper though"

December 19, 2022

5.0

It was great.

Pros

I loved how easy it was. For someone who needs to send faxes easily from home this program was super simple and great to use.

Cons

I wish that it wasnt so expensive to fax more and many of the features were unavailable to the free trial user

Review Source

FM

Felana M.  
CEO/Founder  
Entertainment  
Used the software for: Less than 6 months

### "It's nice to test things before spending money"

August 18, 2022

5.0

Pros

It's nice to test things before spending money I hope this works out. I could use a fax number for my Business

Cons

I cannot honestly say that I have any complaints yet about the software. Mind you, I just signed up for it. I'm investigating a possible fraud set up. Someone trying to get me to direct deposit a check through my mobile banking app. It seems suspicious. I called the bank. The bank gave me their fax number to check the validity of the check

Review Source

CR

Colton R.  
Customer Service  
Telecommunications  
Used the software for: I used a free trial

### "iFax"

September 15, 2022

5.0

Pros

Love that it gives me the ability to upload document to fax

Cons

limited on what is available on the free version

Review Source

OG

Oizel G.  
CMO  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "Saved my life!"

June 23, 2022

5.0

Pros

I used iFax for my personal paperworks. Now a days, who get a fax machine in their home. It was quite late, I received this paper to validate my loan. 2 options: by mail or by fax. Since I was in a hurry, I googled how can I fax by email and here I'm. I tested Faxzero w/o success and landed up on iFax which was perfect.

Cons

20 pages to fax in one raw, I had to switch to a pay plan right away but I understood. Fair enough

Switched from

[FaxZero](https://www.capterra.com/p/230046/FaxZero/)

I couldn't fax from there interface. Said they couldn't find the fax

Review Source

TC

Toni C.  
None  
Wireless  
Used the software for: I used a free trial

### "Easy"

December 17, 2022

5.0

Pros

It wasy very easy to use and send my fax

Cons

It was very easy to use and send my faxes

Review Source

CL

Chana L.  
Home Care Provider  
Hospital & Health Care  
Used the software for: I used a free trial

### "Service ratings "

January 17, 2023

5.0

Convenient

Pros

Easy-to-use and less time consuming..good service

Cons

Instructions were simple & specific to follow

Review Source

KB

Kimberly B.  
Senior Accountant  
Accounting  
Used the software for: I used a free trial

### "Very User Friendly"

December 30, 2022

5.0

Pros

User Friendly, was very quick process from start to finish.

Cons

Free subscription has very few pages. I fax probably 2-3 times a year, but may send between 1-10 pages when I do.

Switched from

[Fax.Plus](https://www.capterra.com/p/173529/FAX-PLUS/)

No ongoing free option for users with very little fax needs.

Review Source

SH

Stacy H.  
Manager  
Writing and Editing  
Used the software for: I used a free trial

### "Fast and Easy"

January 4, 2023

5.0

Some businesses are still using faxing as their way of communicating. It doesn't happen that often in my business, but when it does, it is a hassle. iFax makes this process quick, smooth, and satisfying.

Pros

I found this great program, downloaded it and sent a fax in less than 3 minutes. It is so easy to use and makes my life simpler. I no longer will have to run to a mail store or find a friend with a fax to help me. I am very grateful to have found this service. Thank you iFax!

Cons

I haven't found a negative aspect of this software.

Review Source

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