# Page 6 | iFax Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is iFax the right Fax Server solution for you? Explore 363 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/198884/iFax/reviews

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iFax

4.8 (363)

[View alternatives](https://www.capterra.com/p/198884/iFax/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 6 - Reviews of iFax

## Showing most helpful reviews

Showing 126-150 of 363 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

bV

baba V.  
self  
Animation  
Used the software for: I used a free trial

### "very nice application"

January 2, 2023

5.0

Pros

very fast, usefull but as minor work like as one mail per month is free of cost thank you

Cons

premium servicess is not for trial time why......it also helps to choose best one like your software

Review Source

CD

Ceaqua D.  
Teacher  
Consumer Services  
Used the software for: I used a free trial

### "This is BEST service EVER!"

November 28, 2022

5.0

I believe that I have just added a new tool to my work from home platform!

Pros

I love the ease of being able to fax right from my computer. It makes working from home extremely easy. The ease to use is SUPERB!

Cons

There is nothing that I can say that I do not like.

Review Source

KR

Kimberly R.  
Independent Contactor  
Retail  
Used the software for: I used a free trial

### "Great for unexpected verification "

January 24, 2023

5.0

Ease of use

Pros

Ease of use, fast, efficient, the price was important

Cons

Nothing for it did the job I needed to do so I have nothing to save it I don't like about it at the moment this is my first time using it we'll find out if the response comes back like I need

Review Source

AM

Anna M.  
Marketing Coordinator  
Investment Management  
Used the software for: I used a free trial

### "As Easy as a Three Year Old Clicking a Button"

October 1, 2022

5.0

Awesome.

Pros

So user-friendly, and very well organized. The team management dashboard is just as easy to follow. Being relatively inexpensive makes this a great platform too for those random dealings where the only options are fax and mail, and it's simply easier to drag the information from your computer files to the site, then go print and mail the package.

Cons

There is not anything I could say against it.

Review Source

CW

Chadwick W.  
Personal trainer  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Decent "

June 13, 2022

5.0

Pros

Quick and easy and def didn’t take much time.

Cons

Just a little too pricey for me. Would like to use only when I need it

Review Source

JO

Jerry O.  
ADR Professional  
Alternative Dispute Resolution  
Used the software for: Less than 6 months

### "iFax Review"

November 14, 2022

5.0

Fantastric from day one

Pros

Ease of use and simplicity to get started

Cons

Nothing yet and don't expect to encounter anything

Review Source

ME

Michaela E.  
Owner  
Consumer Services  
Used the software for: I used a free trial

### "Awesome service "

June 22, 2022

5.0

It was a great experience I would definitely recommend to people I know.

Pros

It was easy to use did exactly what I need and didn't confuse me!

Cons

There was nothing I did not like about the service.

Review Source

LB

Lakisha B.  
Income Maintenance Caseworker  
Government Administration  
Used the software for: I used a free trial

### "Grateful for Capterra"

September 9, 2022

5.0

Hopefully my fax will go through. It was a missing piece of my PSLF application. It was self explanatory! So simple.

Pros

How simple it was to send my document. How easy it was to connect, take a picture of my document and send it.

Cons

There was NOTHING I didn't like about it. It was quick. No entering a lot of personal information, creating an account, and I took a picture of the document! I didn't even have to have it already scanned.

Review Source

TA

Tracy A.  
CEO  
Professional Training & Coaching  
Used the software for: I used a free trial

### "No hidden hoops to jump through"

December 9, 2022

5.0

Easy to login and send a fax from a thumb drive.

Pros

Easy to figure out, no hidden "requirements", very few steps from login to hitting send! That is more often than not simply not the case.

Cons

Nothing. Not only was it easy to initiate, but creating a contact was suggested and that was simple, as well.

Review Source

CK

Charity K.  
Graduate Student  
Legal Services  
Used the software for: I used a free trial

### "\*BEWARE THIS COMPANY WILL NOT LET YOU CANCEL DURING "FREE TRIAL""

September 23, 2020

1.0

Although ifax clearly states you are able to cancel anytime during the "free trial," the cancel button links to an email which states they cannot help you with that. There is no way to cancel. \*\*\*Beware before you think you are only TRYING the software!!! Be prepared to need to dispute the charge with Google to receive a refund!!! \*\*\*

Pros

None, I used the product one time. It was like any other faxing app.

Cons

They do not allow you to cancel, if you want to try the software, be prepared to pay $106.99!!!

Review Source

Anwer A.  
Entrepreneur  
Education Management  
Used the software for: Less than 6 months

### "Excellent. Highly Recommended."

September 9, 2022

5.0

5 Star. Excellent.

Pros

Ease of use, and timely fax messages, and quick reporting.

Cons

The software has all the required features, and it is Excellent to use.

Review Source

TC

Te C.  
Director, Operational Excellence  
Paper & Forest Products  
Used the software for: I used a free trial

### "First Time use"

September 29, 2022

5.0

First time, will wait to see if fax is delivered and how confirmation will be made

Pros

Free Trial, so nothing more to say until further use

Cons

Nothing, it is the first time on a free trial, should not ask this question until trial period is over.

Review Source

CV

Cindy V.  
Purchasing  
Telecommunications  
Used the software for: I used a free trial

### "CV Review after first use"

January 18, 2023

5.0

good

Pros

Easy to understand and was able to process first fax without any trouble.

Cons

It showed I would be charged per page but when I signed up it stated 5 ifax a month would be free

Reason for choosing iFax

Costs and easy to use

Review Source

RN

Ruth N.  
Tutor  
Education Management  
Used the software for: I used a free trial

### "ifax Review"

November 21, 2022

4.0

Pros

I liked that the software was easy to use. I was able to fax my documents without guided access.

Cons

The integration process for an individual that works with a team was confusing.

Review Source

PM

Peter M.  
Management  
Automotive  
Used the software for: I used a free trial

### "Ifax for everything!"

November 17, 2022

5.0

Pros

Free and easy! Great to use. Did I mention it is free?

Cons

Nothing

Review Source

jB

john B.  
owner  
Automotive  
Used the software for: I used a free trial

### "My Review"

September 4, 2022

4.0

Solving satisfying the companies that request the antiquated process of faxing. Email is good enough for me.

Pros

Yes it is most certainly the easiest to use.

Cons

No, there was nothing that I disliked about it.

Review Source

kB

kayla B.  
secretary  
Construction  
Used the software for: I used a free trial

### "great fax app"

September 29, 2022

5.0

its awesome

Pros

The ease of which i was able to get my faxes sent

Cons

nothing at all. i am very pleased with the quality and servicce

Review Source

SE

Sharon E.  
CEO  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "So easy to use!!!"

November 8, 2022

5.0

Anything easy for business makes me happy!

Pros

It's so easy to use. I love the features. I especially love that i can drag and drop attachments

Cons

I have no con. It was so easy and fast to use.

Switched from

[eFax](https://www.capterra.com/p/174254/eFax/)

too expensive and zero customer support (no one replies)

Review Source

HP

Heidi P.  
Realtor  
Real Estate  
Used the software for: Less than 6 months

### "Impressed with Ease of Use"

July 29, 2022

5.0

I don't use fax services very often in my business, but when I do, I don't want to have to spend a lot of money to do it or have to drive to a business that has a fax. I'm very happy with this softward.

Pros

I liked the simplicity and ease of setup and use of the software. I'm not very tech savvy, but this was easy.

Cons

There are no cons that I have found so far.

Review Source

ZO

Zina O.  
Manager  
Medical Practice  
Used the software for: I used a free trial

### "Smooth operation"

November 4, 2022

5.0

Pros

The software is user-friendly and it is encrypted. Privacy and safety are very important.

Cons

The software is good the way it is for what I needed. I do not have a comment about improving it at this time.

Reason for choosing iFax

eFax- it was too expensive for what I needed

Review Source

NM

Natsmi M.  
owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "HIPPA compliance is the key"

April 30, 2021

4.0

Overall, it is easy to use and I like it. I hope there are different plans for a person who does not use fax that often.

Pros

I work in a health industry. It is important for me to have a software with HIPPA compliance. It is worth to pay money to be compliant.

Cons

It is pricy. I don't fax too many a month. For this kind of person, it is little pricy. I hope there are lower price points.

Review Source

ET

Erin T.  
Director of Young People's Ministries  
Religious Institutions  
Used the software for: Less than 6 months

### "First-time user, and I'll be back!"

October 27, 2022

5.0

I don't typically need to send faxes, so I sought out an online option. iFax's Freemium plan caught my attention, so I tried it. It was very easy to use -- just enter the recipient info, any cover page details, and upload a document. I uploaded a PDF and was able to see the preview of it before sending. Super easy! Who knows when the next time will be that I'll need to send a fax, but I'll definitely be back to iFax when the time comes!

Pros

iFax was very user friendly and easy to understand. From Google search for an online fax tool to Freemium plan sign-up to sending a fax, it only took me about 5 minutes.

Cons

For my one experience so far, everything worked well and I don't have any suggestions for improvement.

Review Source

SW

Sharon W.  
AP Clerk  
Accounting  
Used the software for: Less than 6 months

### "Ifax First Use"

July 6, 2022

4.0

It was a little time consuming

Pros

I could use it directly from my phone and the option of creating a new contact. There were really a lot of options to choose from but I wasn't sure if I selected the right documents to send

Cons

I could tell if my documents were attached

Review Source

MC

Maryanne C.  
MCArtist  
Arts and Crafts  
Used the software for: I used a free trial

### "Convenience and security"

October 6, 2022

5.0

Excellent

Pros

iFax made it simple to quickly send critical documents to our bank. I am grateful for the peace of mind in knowing our disputes for fraudulent use will be handled with expedience that otherwise would have resulted in a trip to a postal service.

Cons

I didn't find anything to dislike, to be honest!

Review Source

KM

Kira M.  
Student  
Education Management  
Used the software for: I used a free trial

### "First time user, definitely using this program again!"

June 2, 2022

5.0

Pros

After scouring the internet and many different sites, iFax was the only website that I had success with. I had to find a way to fax important school documents and this program was very easy to use and had a fast process as well. I will be coming back to use this program for any of my faxing needs!

Cons

I did not have any negative experiences using this software, there was nothing that I couldn’t love!

Review Source

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