# Page 8 | iFax Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is iFax the right Fax Server solution for you? Explore 363 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/198884/iFax/reviews

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iFax

4.8 (363)

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Last updated March 13th, 2026

# Page 8 - Reviews of iFax

## Showing most helpful reviews

Showing 176-200 of 363 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RB

Richard B.  
Consultant  
Financial Services  
Used the software for: I used a free trial

### "Super Easy E-Fax solution"

August 19, 2022

5.0

Pros

I was able to get up and running within minutes. Literally from account sign-up to sending my first fax took less than 5 minutes. You can tell this company puts the customer first.

Cons

I haven't used it enough yet to provide actionable feedback regarding improvement opportunities.

Review Source

DS

Darlene S.  
retiree  
Hospitality  
Used the software for: Less than 6 months

### "Easy peasy"

January 10, 2023

5.0

Easy to use and it's free for minimal monthly use.

Pros

Very easy to use. I rarely need to send a fax and using this for free was my best option. The max number of faxes I could send was good for my case.

Cons

So far i have nothing negative. This was the first time I've used this software.

Review Source

TR

Tanya R.  
Office Administrator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Amazing Product !"

June 16, 2022

5.0

Pros

The functionality of this product is so simple that a child could use it !

Cons

I like every thing about this product . No cons !

Review Source

GW

Gordon W.  
General Manager  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "ifax Intro"

December 28, 2022

5.0

It provided fax service when I needed it.

Pros

The product was there when I needed it and was easy to use.

Cons

After the first use, it is difficult to recommend improvements.

Review Source

GF

Greg F.  
Retired  
Financial Services  
Used the software for: I used a free trial

### "Great Service"

August 10, 2022

5.0

Awesome

Pros

Very easy to set-up and use. I also like the layout of their screens - easy to interpret and see what to do next.

Cons

I liked everything about the service - plan to use it again and again.

Review Source

SC

Sheri C.  
FNP-C  
Medical Practice  
Used the software for: I used a free trial

### "For personal use, it is simple and efficient to use"

December 17, 2022

5.0

Pros

Very easy to setup and use. doesn't require much training.

Cons

There is nothing about this program I would change. It does what is needed-efaxing.

Review Source

AY

Adedotun Y.  
Teaching Assistant  
Education Management  
Used the software for: Less than 6 months

### "Works Great"

July 25, 2022

5.0

Pros

Easy to use and no complications, the menu are well organized

Cons

Still observing but have not noticed any cons yet

Review Source

AS

Angel S.  
Accountant  
Accounting  
Used the software for: I used a free trial

### "Great product for my usage"

July 1, 2022

5.0

Simple, easy to use. Provided the exact service I was searching for.

Pros

I rarely fax so this being easy to use, hassle free, and free was perfect.

Cons

Didn't find any, it was perfect for the purpose I needed.

Review Source

LA

Laura A.  
Realtor  
Real Estate  
Used the software for: I used a free trial

### "easy faxing"

December 16, 2022

5.0

Pros

super easy to use and since I dont fax much, the free option is great.

Cons

none that i am aware of yet, only used one time

Review Source

AM

Abby M.  
Teacher  
E-Learning  
Used the software for: I used a free trial

### "Impossible to cancel"

June 18, 2020

3.0

I spent $26 and a lot of energy to send exactly one fax.

Pros

Quick, easy. The pros don't matter because you cannot cancel.

Cons

I think customer service are bots. I tried to cancel during the free trial period but they still charged me at the end of the week. I contacted them twice, and I only get robo-responses.

Review Source

JR

John R.  
Senior Pastor  
Religious Institutions  
Used the software for: I used a free trial

### "Great product...and price!"

August 31, 2022

5.0

Very positive.

Pros

It was very easy to use and came with a "free" option.

Cons

There really is nothing I didn't like about this software.

Review Source

MP

Mark P.  
Systems Integrator  
Information Technology and Services  
Used the software for: I used a free trial

### "Quick faxes OTG"

October 24, 2022

5.0

Pros

Being able to attach files is a life saver, app is user friendly and the options to encrypt and delivery notification or definitely positives

Cons

I feel that this software will provide everything any user would want. So no dislikes at this time

Review Source

JB

Jason B.  
Prosthetist  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Easy for overseas fax."

June 6, 2022

5.0

Needed a solution for a one-off fax to the IRS for a tax audit. This fit perfect.

Pros

Quick, self explanatory. Didn't need a CC# to do a one-off fax.

Cons

Nothing to dislike. Easy to use and quick

Review Source

TT

Tony T.  
Retired Military  
Military  
Used the software for: I used a free trial

### "Very Easy to Navigate!"

November 15, 2022

5.0

Exceptional

Pros

Easy to navigate and understand. Easy to upload documents and track..

Cons

There is nothing I did not like about this product..

Review Source

GT

Greg T.  
Tax Manager  
Accounting  
Used the software for: I used a free trial

### "ifax free version"

December 23, 2022

5.0

I send faxes to the IRS a couple of times per year. The free service works perfectly for me.

Pros

Software was easy to set up and operate.

Cons

I have no complaints regarding the software.

Review Source

JW

John W.  
None Thank Goodness  
Leisure, Travel & Tourism  
Used the software for: I used a free trial

### "Simple and Easy"

September 23, 2022

5.0

Pros

I am not a fax proponent. It is unsecure and I like secure transmission of documents. Therefore I no longer own a fax machine. Very rarely am I required to send something by fax. This program gives me the ability to send faxes when I need to and no other delivery (except by mail) is available.

Cons

A little clumsy to start, but easy to figure out.

Review Source

LY

Latif Y.  
owner  
Construction  
Used the software for: I used a free trial

### "easy to use"

July 5, 2022

5.0

Pros

user friendly application. i didn't try on cell yet

Cons

i have to check every section. and use few times to verify it

Review Source

AS

Akbar S.  
Director  
Retail  
Used the software for: I used a free trial

### "Super Virtual Fax Service"

June 29, 2022

5.0

Excellent

Pros

The ease of use, the interface and option to use free trial

Cons

This software has nothing that we did not like

Review Source

LCG

Lynn C G.  
None  
Individual & Family Services  
Used the software for: Less than 6 months

### "Just when needed"

July 27, 2022

4.0

Pros

Ease of use and free feature when I really needed to send a form to medicare

Cons

limited to one attachment as I really needed top attach a second document

Review Source

LB

Lam B.  
IT  
Accounting  
Used the software for: I used a free trial

### "Hi from Algeria"

June 12, 2022

4.0

Pros

What I like the most in this software : easy to use

Cons

What I like the least in this software : only in english

Review Source

JW

Jordan W.  
Electronics Technician  
Broadcast Media  
Used the software for: I used a free trial

### "It seems to have worked!"

August 25, 2022

5.0

My overall experience seems to be have been very positive. As far as I can tell my fax was delivered. I received an email saying it was delivered, so I suppose I will have to trust that was correct.

Pros

The overall process of sending a FAX over IP was very simple and straight forward. It seems to have worked and I am pleased that everything was so simple

Cons

my only complaint is that during the set up process they want to try and have some sort of introductory phone or video call. That's just weird

Review Source

ER

Eduardo R.  
n/a  
Photography  
Used the software for: I used a free trial

### "iFax Review"

October 21, 2022

5.0

Pros

User friendly, easy to set up and most important free!

Cons

Nothing to say on this subject at the present moment

Review Source

EH

Eriko H.  
SALES  
Restaurants  
Used the software for: I used a free trial

### "Very easy to navigate! "

October 11, 2022

5.0

You do not need to download anything and very easy to use!

Pros

I can send fax to all over the world in where fax is still used heavily.

Cons

I love it all! It is free. It is easy and leaves you a stamp.

Review Source

KA

Kenneth A.  
Personal account  
Government Relations  
Used the software for: I used a free trial

### "Great for voting by fax"

November 5, 2022

5.0

I was late voting from overseas, and I was able to take photos of my ballot and signed oath in order to meet the deadline. Thanks iFax !

Pros

Very easy to set up and use. I sent my first fax within 5 minutes, and most of that time was waiting to upload my PDF.

Cons

I didn't immediately see how to use the email-to-fax which might have been even easier.

Review Source

CC

Chris C.  
Therapist  
Mental Health Care  
Used the software for: I used a free trial

### "Great Product - Easy to Use!"

October 25, 2022

5.0

Pros

It was very easy to upload documents, to add a cover page, and to send faxes.

Cons

Nothing! This was great and easy to use. I have no complaints.

Review Source

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