# Spaaza Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Spaaza Software - reviews, pricing plans, popular comparisons to other Affiliate products and more.

Source: https://www.capterra.com/p/198885/Spaaza

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# 

 Spaaza Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Spaaza

## What is Spaaza?

Are you looking for marketing personalisation at scale? Look no further. Spaaza builds tools to incentivise customers with their favourite rewards. We believe good incentives are like superpowers for businesses. We allow brands to thrive with digital innovation and provide them with an omnichannel, easy-to-use solution. Comes with real-time analytics to provide deep customer insights as a basis for better customer experiences and services. We are based in Amsterdam.

## What is Spaaza used for?

[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)[Referral](https://www.capterra.com/referral-software/)[Advocacy](https://www.capterra.com/advocacy-software/)

Top alternative

Featured

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Spaaza?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.spaaza.com&name=Spaaza)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Spaaza

4.4 (8)

VS.

[4.8 (476)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (8)

Ease Of Use

4.9 (182)

Value For Money

4.4 (7)

Value For Money

4.8 (169)

Customer Service

4.8 (8)

Customer Service

4.7 (170)

## Spaaza alternatives

Highest Rated

[4.9 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[InviteReferrals](https://www.capterra.com/p/138738/InviteReferrals/)

[4.9 (182)](https://www.capterra.com/p/138738/InviteReferrals/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/138738/InviteReferrals/)

[EngagePackage](https://www.capterra.com/p/10017343/EngagePackage/)

[0.0](https://www.capterra.com/p/10017343/EngagePackage/#reviews)

Starting price

$1749.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10017343/EngagePackage/)

[Buyapowa](https://www.capterra.com/p/153180/Buyapowa/)

[4.6 (82)](https://www.capterra.com/p/153180/Buyapowa/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/153180/Buyapowa/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Loyalty Program

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Rewards Management

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Strategize and implement rewards for returning customers, employees and other members

Campaign Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Engagement Tracking

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Tracks metrics that provide insight into how a user interacts with any interface or product

Membership Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Database of members to track personal information of individuals and families

ROI Tracking

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Spaaza 22 features

Track and document all activities across devices, networks, and other systems

Track and manage advocate communication, engagement, and performance

Track an affiliate partner's promotion of a product or service and any associated sales

Application programming interface that allows for integration with other systems/databases

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A report showing what actions customers perform

Track products that are for sale at a reduced price or part of coupon promotions

Manage and track employee referrals for open job positions

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

For customer referral programs / referral marketing products

Products that allow employees to make referrals for open job positions

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Manage loyalty cards that hold rewards and promotions to incentivize customers to return

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Online gateway through which members can access/update personal information

Database of members to track personal information of individuals and families

Log and store the source of contacts/leads

Strategize and implement rewards for returning customers, employees and other members

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.4 (8)

4.4

Based on 8 reviews

## Pricing

Value for money

4.4 (7)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.4 (7)

4.4

Based on 7 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (8)

4.8

Based on 8 reviews

## User reviews

Overall rating

4.4

Based on 8 reviews

Filter by rating

5(4)

4(3)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MV

Maurits v.

Marketing Manager

Apparel & Fashion

### "Summum X Spaaza"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

December 27, 2021

Spaaza is integrated with our POS software and Shopify and merges our customer data.

Pros

Spaaza is a complete loyalty software program. Implementation is generally straight forward.

Cons

The integration with Shopify is still premature

Reasons for choosing Spaaza

Spaaza provided a better business case, next to a more personal approach

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Global Manager of Digital

Apparel & Fashion

### "Spaaza helped building better relationships with our customers, both offline and online."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 3, 2021

Their analytical dashboard is surprisingly good. Other companies often have a fancy-looking dashboard with little useful information, but Spaaza's dashboard immediately provided new insights into customer behavior, which makes it easy to transform these insights into actionable campaigns.

Pros

The dedication of the \[SENSITIVE CONTENT HIDDEN\] and his team is admirable. They are very involved in the projects and eager to improve their software by learning from business cases. In case of questions or when in need of advice, they are always at the ready.

Cons

Thanks to Spaaza there is now a loyalty program in-stores and online. During the initial implementation, not everything on the wishlist was yet available, but with the help of their team, good alternative solutions were put in place for the short term. In the background, they continued developing these wishes as new features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TV

Tim v.

Lead Data Science & Analytics

Retail

### "Spaaza & North Sails Apparel"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 27, 2021

Pros

Working with Spaaza and the team was a pleasure. In an ever changing retail environment and with requirements changing throughout the project, their support and willingness to do whatever it takes to make things work was great. Spaaza offers a standardised suite for a loyalty program with the ability to do customized development where needed to suit your needs. The Spaaza team has a very strong can-do mentality which is very pleasant to work with.

Cons

Ease of integration and adding new features. Yes, their API integration works with any platform however integrating it with our 25 year old POS system was very difficult. Topics like aligning POS discount rules, product line discount rules vs. total order discounts rules and relating that to returns were challenging. Their API documentation sometimes could have been better on this point. In the end the software was capable of doing anything needed. I think the most challenging part of running this project was to find a balance between a MVP and Ferrari. The road towards the right end product was a bit bumpy and I think on some topics Spaaza could take more of a lead role with their experience in setting up loyalty projects.

Reasons for choosing Spaaza

Costs, pleasant interaction with Spaaza, capabilities of the platform

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NV

Natalie V.

Projectmanager

Apparel & Fashion

### "Fantastisch product "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 27, 2021

Spaaza biedt een goed en gedegen Loyalty programma waarmee je klanten kunt belonen voor hun loyaliteit. Uitstekend voor diverse marketing doeleinden, geeft waardevolle klantinzichten. Omnichannel.

Pros

Makkelijk in gebruik Mooi dashboard Veel mogelijkheden Snel te implementeren

Cons

De bon van de aankoop in de app kan uitgebreider zodat deze echt als vervangende bon kan fungeren.

Reasons for choosing Spaaza

De prijs/kwaliteit verhouding.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MV

marcel v.

manager

Retail

### "clarks utrecht"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 27, 2021

goed tot zeer goed

Pros

makkelijk, veilig, spaarsysteem, makkelijk klanten opzoeken en in bestand zetten

Cons

bij ons is het programma een beetje traag maar ligt vast aan de computer

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SV

Sandra V.

verkoopmedewerker

Retail

### "Fijn systeem om mee te werken"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 26, 2021

Werkt erg prettig. Duidelijk overzicht.

Pros

Je hebt een duidelijk overzicht. Niet te veel vragen voor de klant.

Cons

Soms is hij wat traag. Zou graag ook in de geschiedenis van de klant kunnen kijken. De knop is er wel, alleen de gegevens niet.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TM

Thom M.

Storemanager

Retail

### "Makkelijk systeem"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

May 26, 2021

Pros

Gemakkelijk om klanten toe te voegen. Goede en duidelijke backoffice.

Cons

Soms lastig om klanten terug te vinden op basis van e-mail en achternaam. Wij gebruiken geen adresgegevens.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BM

Bjorn M.

DGA

Apparel & Fashion

### "Loyalty maar dan meer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 25, 2021

Ze denken echt met je mee. In deze veranderende tijd echt een must

Pros

Het is meer dan een loyalty programma. Het biedt ook veel inzicht in jouw klanten.

Cons

Als ik een minpunt zou moeten noemen is dat er geen directe integratie is met administratie software.

Reasons for choosing Spaaza

Spaaza bied ons het beste waar voor ons geld.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)