# Page 3 | Zello Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Zello the right Team Communication solution for you? Explore 66 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/198898/Zello/reviews

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Zello

4.7 (66)

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Last updated June 3rd, 2026

# Page 3 - Reviews of Zello

## Showing most helpful reviews

Showing 51-66 of 66 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LP

Lauren P.  
Secretary  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Zello"

August 19, 2020

5.0

I like using Zello and will continue to use it when out and needing a walkie talkie.

Pros

Zello is a great "walkie talkie" app, it functions well and you are able to communicate clearly with others in your group. I like the push to talk button and that you can replay messages.

Cons

It isnt always secure. We have had outsiders join our group and conversations and that was unwanted.

Review Source

Response from Zello

August 24, 2020

Lauren - thank you very much for your review. We're sorry you had outsiders join your group and interfere with your conversations. Know that you can always create a password-protected channel, or simply switch to Zello Work, our solution for businesses.

AD

Adam D.  
Captain Safety Officer  
Public Safety  
Used the software for: 2+ years

### "Fire Service"

February 23, 2020

5.0

Love the PTT so much easier than making a call and the ability to have it talk over our existing two radios is the greatest option.

Pros

We have integrated into our two DMR network and works great. Able to hear and talk to units from out of radio coverage.

Cons

Would like to have custom alerts for alerting

Reason for choosing Zello

The user interface and the use of different platforms

Review Source

VR

Verified Reviewer  
Laureada  
Government Administration  
Used the software for: Less than 6 months

### "uso aziendale satisfactorio"

February 13, 2023

4.0

È un buon sistema di comunicazione via chat e un buon prezzo

Pros

funcionalita semplice, buona gestione di tutto nel chat

Cons

a volte ci voleva del tempo per caricarsi

Review Source

TB

Ted B.  
General Manager  
Telecommunications  
Used the software for: 1-2 years

### "Zello for Medical Transportation"

February 17, 2020

5.0

Pros

Easy deployment, cost-effective. Since we have deployed this software in 2017, we have had zero issues with the software. As the admin on the account, it's very easy to set-up and little to no maintenance.

Cons

I don't have anything negative to say about the software.

Review Source

AS

Aharon S.  
Communications manager  
Public Safety  
Used the software for: 6-12 months

### "Amazing product would never use anything else"

February 14, 2020

5.0

Reliable backup. Faster communication. Always being connected even when the member is not carrying their radio.

Pros

Innovation and reliability. Hello is such an easy platform and so reliable that you really need to want work harder if you don't choose zello. Hello makes everything in your day to day operations simple and easy to achieve.

Cons

That it's not my creation lol. It's amazing no issues.

Review Source

CL

Christie L.  
Claims coordinator  
Insurance  
Used the software for: 1-2 years

### "Useful communication program"

May 5, 2021

4.0

Pros

This program allows is to communicate quickly and effectively even when users are widespread. It has increased our capabilities in our team's communication and allows tram members to be tracked in the field.

Cons

Connection issues from time to time. The volume has to remain on for communication so some have complained it can be disruptive in a client meeting or setting.

Review Source

RB

Robert B.  
Owner  
Security and Investigations  
Used the software for: 2+ years

### "Amazing!"

February 24, 2020

5.0

Pros

We use Zello every night across all of our divisions and honestly could not work as efficiently without it.

Cons

We do not have any real complaints. Any issues we have had they have quickly worked with us to resolve.

Review Source

GH

Gord H.  
Fire Chief  
Public Safety  
Used the software for: 1-2 years

### "Great App for Fire Department Use"

February 11, 2020

4.0

We have been able to reduce our reliance on pagers for alerting Firefighters of an emergency call.

Pros

It is very robust. The communication is clear. It is easy to use and takes up very little data. It works perfectly with android.

Cons

There are connection issues with iphones. The App will disconnect at times.

Reason for choosing Zello

It was recommended by our consultant

Review Source

JS

Jay S.  
Chief  
Civic & Social Organization  
Used the software for: 6-12 months

### "Excellent App"

January 22, 2020

5.0

Zello helps our Search and Rescue organization to save lives. We don't have to repeat transmissions, and can have people participate from anywhere. It is a great product and I highly recommend it.

Pros

Real-time location visibility, flexible groups, crystal clear audio. Ability to replay prior transmissions.

Cons

No "cons" that I can think of. You do have to install the software on your phone, though.

Review Source

Response from Zello

January 23, 2020

Chief Schwartz, thank you so much for your review. We hope Zello continues to be of service to you!

AV

Alexander V.  
BioProcess Engineer  
Pharmaceuticals  
Used the software for: 6-12 months

### "Great and Easy to Use... When it has a solid connection"

September 8, 2020

3.0

Features and ease of use are great, but improvement needed in connection quality.

Pros

I enjoyed being able to instantly communicate with my team in the plant and to either talk or send messages.

Cons

It's connection is very spotty and I'm not sure how to silence my phone EXCEPT for Zello, instructions on that would be great. But unfortunately, because it disconnects a lot, I sometimes miss messages or cannot send them.

Review Source

JF

Jordan F.  
Owner  
Information Technology and Services  
Used the software for: 1-2 years

### "Great way to communicate with a preselected group"

June 30, 2021

5.0

I used this everyday when I worked with a group of mechanics at a boat shop. I could easily be with a customer and contact the techs without picking up a phone to resolve concerns or get answers.

Pros

Hands free and 3rd party devices are supported including clip on mics which make this app useful without even opening your phone.

Cons

dependent on cell phone signal or internet which made it difficult if you were not in a good area of coverage.

Review Source

KD

Kimbra D.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Walkie talkie"

September 13, 2021

5.0

My experience has been excellent. I get to keep in touch with my employees and it's super easy to use. Its also free so that is definitely a added plus

Pros

I love that I can communicate with my employees. It keeps us connected and it's super easy to use

Cons

There's nothing I don't like about this app.

Review Source

RM

RICHARD M.  
Captain  
Government Administration  
Used the software for: Less than 6 months

### "Great!! "

May 12, 2020

5.0

Thank God for Zello, we are now able to communicate effectively.

Pros

The functionality is what I like the most. It just works.

Cons

There is nothing which would cause me to give a bad review, I love all of it.

Reason for choosing Zello

N/A

Review Source

tB

tanuka B.  
Application specialist  
Biotechnology  
Used the software for: I used a free trial

### "A tool for better communication"

February 8, 2022

4.0

It was great to use zello. It is definitely going to help an organization where multiple people want to systematically function together.

Pros

The design and user-friendly features are something I greatly appreciate. Good hardware and security to safeguard your internal data are appreciable.

Cons

Sometimes it is slow to upload information. Better fit for bigger organizations

Review Source

CC

Chimaobi C.  
Teacher  
Education Management  
Used the software for: Less than 6 months

### " Re-Brand"

January 5, 2023

2.0

Not really had any experience of remarkable interest .

Pros

Not using personally again, because I have not been able to use it succesfully. Hoping to use and understand it better.

Cons

It keeps acting like a software entirely on my device,I get confused on what to do. I don't find it user friendly

Review Source

JW

Jason W.  
E-Commerce Director  
Automotive  
Used the software for: 1-2 years

### "Zello can make life easy"

April 9, 2021

5.0

Been a great experience and we expect that to continue.

Pros

Using Zello has made our work easy. It helps out wh

Cons

Tough to find a problem with a system that works so smooth

Review Source

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