--- title: "SmartRec Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SmartRec Software - reviews, pricing plans, popular comparisons to other Membership Management products and more." source_url: "https://www.capterra.com/p/198905/SmartRec/" page_type: "product" language: "en" --- # SmartRec Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SmartRec ## What is SmartRec? Amilia SmartRec supports YMCAs, JCCs, parks and recreation agencies, community centers, nonprofits, camps, swim schools, arts centers, sports facilities, and afterschool programs with an all-in-one recreation and membership management software. Manage registrations, payments, memberships, staff schedules, facility bookings, and financial reporting in a fraction of the time — thanks to self-serve signups, automated admin work and reliable data. With 80% of transactions completed self-serve, your staff spends less time on busy work and more time with your community. Trusted by 1,500+ organizations across 8,200+ locations in North America, processing over $1B in transactions annually. ## What is SmartRec used for? [Class Registration](https://www.capterra.com/class-registration-software/)[Registration](https://www.capterra.com/registration-software/)[Membership Management](https://www.capterra.com/membership-management-software/) Overall rating Based on 147 user reviews Reviews sentiment Positive 86% Neutral 11% Negative 3% Starting price CA$99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## SmartRec alternatives Highest Rated [4.9 (227)](https://www.capterra.com/p/148885/Corsizio/reviews/) Starting price $0.15 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (1,096)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (86)](https://www.capterra.com/p/151182/Uplifter/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/198905/SmartRec/alternatives/) ## FAQs about SmartRec Overview ### What problems does SmartRec solve? SmartRec helps parks and recreation departments, clubs, camps, and community centers replace manual registration, payment chasing, and scattered client records with self-service online booking, automated billing, attendance tracking, and reporting. It reduces phone calls, lineups, double bookings, and admin workload while giving staff and managers faster support and clearer operational visibility. Answer based on 123 reviews Overview ### Which roles and teams benefit most from SmartRec? SmartRec is most used by owners, executive leaders, and operations teams running recreation, fitness, and community programs. Administrators and office managers use it to handle registrations, scheduling, and payments, while program directors, coordinators, and coaches rely on it to manage activities, participants, and day-to-day service delivery efficiently. Answer based on 143 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is SmartRec built for? SmartRec serves small businesses first, with 95% of reviewers from that segment, especially Sports at 28% and Recreational Facilities and Services at 22%. It is built for government parks and recreation agencies, non-profits such as YMCAs and JCCs, and activity-based businesses like camps, swim schools, afterschool programs, and classes. Answer based on 147 reviews Features and Usability ### What are the key features of SmartRec? SmartRec includes core features like staff scheduling, financial reporting, and a mobile app, with reviewers focusing most on online registration and class registration. Commonly cited capabilities include payment processing and payment plans, client management and CRM, attendance tracking with wait lists, and customizable reports for program and finance administration. Answer based on 91 reviews Pricing ### How much does it cost and what fees or limitations are included? SmartRec starts at CA$99/month for the Standard plan, with the Advanced plan at 499/month and custom pricing also available, plus a free trial. Reviewers call it affordable or worth it, but smaller organizations often say it feels expensive, citing monthly fees, percentage-based registration charges, and extra costs for marketing. Answer based on 23 reviews Integrations ### Which third-party tools and platforms does SmartRec integrate with? SmartRec integrates with WordPress, Zapier, Activity Messenger, Paysafe, and Constant Contact, based on reviewer mentions. Official catalog integrations also include HubSpot CRM, QuickBooks Online, and Salesforce Platform. Across payments, email marketing, websites, CRM, and reporting, SmartRec connects to 10 third-party tools and platforms. Answer based on 17 reviews Getting Started and Support ### How easy is it to onboard and train a team on SmartRec? SmartRec offers in-person training, live online sessions, webinars, documentation, and videos. Most new employees and participants learn the basics quickly, while admins and less tech-savvy staff often face a steeper learning curve and may need a few weeks, extra training, and ongoing support to handle setup and advanced tasks. Answer based on 15 reviews Getting Started and Support ### What customer support options does SmartRec offer, and how do users rate the experience? SmartRec offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as fast, helpful, and willing to follow up, especially during setup. Some reviewers, however, report long phone waits, inconsistent chat follow-through, and cases where staff directed them to articles instead of resolving issues. Answer based on 91 reviews Ease of use ### Is SmartRec easy to use for staff and customers? SmartRec works well for customer registration and day-to-day admin tasks, with a layout many teams find easy to learn. Parks and recreation staff, clubs, and academic users often like the checkout flow and navigation, though some admins mention a learning curve, menu friction, and setup that takes time. Answer based on 54 reviews ## Features AI summary Based on 4,076 Membership Management reviews Capterra data shows that buyers of Membership Management software rank the following features as their top priorities: - **Registration Management** (**56%** of reviewers rated this feature as critical) - **Member Database** (**62%**) - **Payment Processing** (**62%**) SmartRec supports all three of the features reviewers value most: **Registration Management**, **Member Database**, and **Payment Processing**. Together, these capabilities help businesses manage sign-ups, keep member records accurate and organized, and handle transactions efficiently, allowing teams to run membership operations with less manual work and better day-to-day visibility. Registration Management 4.3 (7) 128.57% of 7 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Member Database 4.3 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Add, store and access information pertaining to members Payment Processing 4.1 (28) 85.71% of 28 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Membership Renewals 4.4 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Conveniently automatically renew memberships at the end of subscriptions Electronic Payments 4.8 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Online Registration 4.1 (30) 73.33% of 30 reviewers that rated this feature as important or highly important Real-time registration over the web SmartRec 107 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Attendee Tracking: A list of registered participants - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc. - Class Registration: Online registration for classes - Class Scheduling: Schedule in-person or online classes - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contract/License Management: Track, store, and access client contracts or licenses - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Dues Management: Track and collect membership dues - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Enrollment Confirmation: Confirmation of the enrollment of a student in a course, class, activity, or program - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Registration: Online registration for events - Event Scheduling: Plan an event's time and location - Facility Management: Manage the maintenance of building facilities - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Reporting: Generate reports to assess the financial performance of an organization - For Campgrounds: The software is designed for campgrounds - For Dance Studios: Designed for dance studios - For Martial Arts: For martial arts classes and studios - For Summer Camps: The software is designed for summer camps - Forms Management: Store, manage and track all forms in a centralized location - Fundraising Management: Activities related to raising money for a specific cause - Group Registration: Register a group/batch of attendees - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - League/Team Management: League/Team Management - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Medical Management: Manage health, disease, care and case management functions from a central location - Member Accounts: Accounts held by members of an organization - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Management: Centralizing administrative & communication processes of an organization's members - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions - Membership Signup: Registration process to become members by providing relevant information and agreeing to terms - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Online Booking: Book meetings and appointments through a website or digital platform - Online Forms: Create new forms and/or use ready-made online form templates - Online Payments: Accept and process online payment transactions - Online Registration: Real-time registration over the web - Onsite Registration: In-person, onsite registration - Payment Plans: Manage plans with a set payment schedule that help customers pay outstanding debt - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Program Management: Process of managing several related projects or business activities to achieve organizational goals - Real-Time Reporting: Active reporting of data and metrics - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Refund Management: Oversee the process of issuing refunds - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Rental Management: Streamline, automate and manage the rental of properties, facilities, assets, or equipment - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Skills Tracking: Track employee skills, competencies, training & qualifications - SMS Messaging: Send messages via SMS - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Staff Scheduling: Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly - Student Management: Database of students to track personal information of individuals and families - Team Management: Organizing a group of people to accomplish a task - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Visitor Registration: Make a list and register visitors - Volunteer Management: Manage volunteer information and direct volunteer resources - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 3.9 (137) 3.9 Based on 137 reviews ## Pricing Value for money 4.1 (124) Free Trial [View pricing plan details](https://www.capterra.com/p/198905/SmartRec/pricing/) Standard CA$99.00 Flat Rate,Per Month It includes: - Facility management - Online Registrations - Configurable Forms - Memberships - Fundraising - Reporting Tools - Discounts & Promotions - Staff Management Advanced CA$499.00 Flat Rate,Per Month It includes: - League Registration - Dedicated Account Manager - Staff Management - Marketing Tools - Memberships - Fundraising - Configurable Forms - Online Registrations - Facility management - Reporting Tools - Merchandise Custom Custom rates for large orgs. It includes: - Geographic Segmentation Tools - Merchandise - Support Included - Implementation & Training - Facility management - Configurable Forms - Online Registrations - Memberships - Fundraising - Reporting Tools - Staff Management - Discounts & Promotions - Marketing Tools - Dedicated Account Manager Value for money 4.1 (124) 4.1 Based on 124 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[ Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (145) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (145) 4.6 Based on 145 reviews ## User reviews Overall rating 4.3 Based on 147 reviews Filter by rating 5(76) 4(50) 3(16) 2(3) 1(2) Mentioned topic Sorted by most recent HL Herschel L. Manager of Enterprise Software Government Administration ### "Solid Rec Management Solution with a Great Support Network" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 9, 2026 SmartRec has been a great solution for our Recreation Management needs. No solution that we considered would have fit 100% of our needs, but Amilia ticks most of the boxes and their team has been willing to hear us out on new feature requests and other feedback. Pros The customer success and support teams are excellent to work with. No solution is 100% perfect, so knowing that we can lean on the Amilia team to work through issues is essential for us. Cons Refunds in the system are a multistep process and can be difficult for staff to get a handle on. There is no true guest checkout for point-of-sale transactions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Stacey M. Senior Program Manager Child Day Care Services ### "Registration Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 May 2, 2025 Our adjustment to SmartRec was fairly smooth with few hiccups. Our families were able to figure out registration with relative ease. Pros SmartRec allows us to automatically charge families for monthly child care costs, have immediate enrollment for programs, and generally manage our registrations. Cons In our area, we are required to have printed, physical copies of registration information for each participant. SmartRec does not quite provide an easy system for this documentation. Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) The platform we had been using (sandbox) was purchased and discontinued by Procare. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LC Laura C. Office Manager Child Day Care Services ### "Works well but could use some improvements too!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 April 10, 2025 This streamlined a huge amount of work in allocating spaces available for programs and I would not want to return to any other system for that, but for other aspects of the program, improvements would be great. Pros I love how you can set a limit to the number of participants per activity and that families can see the number of spaces available or the number of participants on the waitlist. Cons It is difficult to customize some situations, printing the children's files is difficult, and it does not provide yearly tax receipts for families, or sign children in/out multiple times per day, though this is something we were told it would do. Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) Procare did not allow the modifications to programs that we required; we were told we could print the same type of files as the previous system we were using (not true), we were also told it provided tax receipts, which it does not, but that registration function is wonderful. Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reasons for choosing SmartRec It allowed families to know immediately if they were registered in a program, as well as display the available spaces and waitlists; this is something that our families had been requesting for quite some time and they are very happy with it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Michael S. Managing Director Education Management ### "Mostly good, but there is some bad" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 February 24, 2025 Been good overall, though the ability to not be able to modify is frustrating at times Pros The ability to put program registration into the customers hands Cons Limited functionality, the is not a lot of room to modify to personal needs Switched from [Sandbox Platform](https://www.capterra.com/p/213396/Sandbox-Platform/) Sandbox was bought out and no longer receiving updates to operate Alternatives considered [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) Reasons for choosing SmartRec At the time it seemed that they would be able to best meet our needs. Canadian company which was important. The team has been great to work with Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AA Aiden A. Software Engineer Computer Software ### "Amazing Tool but Pricey for Small Teams" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 24, 2024 Pros Very easy to integrate for developers. The API documentation is fairly robust. The recommendation system is also extremely useful. Cons The pricing model may drive away smaller businesses, and teams with limited budgets. The system is also complex especially if you're new to using smart rec. Switched from [Firebase](https://www.capterra.com/p/160941/Firebase/) My job at the time required me to use smart rec, worked well but I preferred using Firebase. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TD Taylor D. Owner Sports ### "A great starting software for programs" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 October 7, 2024 Pros The online store was a good option and generally easy to use Cons It is not integrated into a website so you need two different platforms Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AT Astrid T. Marketing Support Recreational Facilities and Services ### "Great Software for Bookings" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2024 Our clients were seeking a software solution that could easily manage multiple locations and simplify the booking process. We discovered Amilia online and were impressed by a positive review from another client, which led us to explore it further. Pros From the initial inquiry to full implementation, the Amilia team were excellent throughout our experience. They provided excellent guidance and support at every step of the way. The software itself is user-friendly, both for our backend operations and for customers. We've received positive feedback from customers about how simple and seamless the booking process is. Additionally, Amilia offers a wide range of features that were crucial to our decision. We needed to manage multiple locations, incorporate a calendar, handle eCommerce, and more—and Amilia provided a solution for each requirement. Cons The only downside we've encountered is that tickets cannot be refunded directly, only credited back. Switched from [Omnify](https://www.capterra.com/p/149645/Omnify/) Crashed the site and bad support. Didn't meet the neeeds Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TB Tanya B. Operations Manager Sports ### "Good and Bad" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 18, 2024 Overall there are some things that I really like but not sure if the things we really dislike are a dealbreaker. We have 6 months left on our contract and feel a little stuck. Doubtful we will renew. Pros I like that someone can do their registration and input their own information as well as sign forms. I like that once registered we are able to do the attendance based off of the registration. I also like that is shows how many spots are available when registering. Cons The system is very difficult to use. After training and 6 months later, I still have to contact support weekly on how to do stuff because it is difficult to maneuver. Payments take a long time to get into our account (7-8 days) vs the competition (1-2 days). We stopped processing payments with Amilia. Also if you have to stop payments or make changes it is very difficult to do. It's not just cancel and done. Lastly my customers found the installments confusing. It shows the yearly payment. in my industry some people do charge monthly what we charge in a year. I would work better to have installments listed as monthly instead of annually. Also don't like you have to sign up for a yearly contract. We are just stuck with the service if we are not happy. Lastly credit card fees should be deducted when the transaction happens instead of being invoiced at the end of the month. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) I wanted to simplify the enrollment process for myself and for parents. It took a long time for me to enroll one student in many systems. Alternatives considered [Udemy Business](https://www.capterra.com/p/209689/Udemy-for-Business/) Reasons for choosing SmartRec Don't remember them all, it was about a year ago Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Shannon H. President CEO Non-Profit Organization Management ### "Customer service means everything" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 6, 2024 Our overall experience with SmartRec has been exceptional. The platform’s intuitive design and user-friendly interface have greatly improved our staff’s efficiency and productivity. By streamlining administrative tasks, SmartRec has allowed our team to spend less time on the computer and more time actively engaging with our customers. The CRM’s robust features, including easy customer data management and seamless communication tools, have helped us build stronger relationships with our clientele. It’s truly made a world of difference in how we operate, enhancing both our service quality and team morale. Pros The customer service and their willingness to adapt the product. Cons Not being able to choose your own credit card processor. Switched from [Daxko Operations](https://www.capterra.com/p/268006/Daxko-Operations/) We were completely frustrated with Daxko's unwillingness to upgrade the platform and anytime they did take a change into consideration, we were charged an additional fee for its use. Alternatives considered [ACTIVENet](https://www.capterra.com/p/115451/ACTIVE-Net/) Reasons for choosing SmartRec Reclique Core ended up merging with Daxko. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MK Mark K. CSR Sports ### "MNJCC - Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 5, 2024 Pros Registrations are easy for members and ADMINS Cons Sometimes it's hard for our business to understand how it works/ Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/198905/SmartRec/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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