# SmartRec Pricing 2026 | Capterra

> Learn more about SmartRec pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/198905/SmartRec/pricing

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# Pricing for SmartRec

[4.3 (146)](https://www.capterra.com/p/198905/SmartRec/reviews/)

Write a Review!

## [SmartRec](https://www.capterra.com/p/198905/SmartRec/) has **3** pricing plans

-   Yes, has free trial
-   No free version

**Credit Card Required:** No

**Discount:** By Plan Frequency

### Starter

$99

**Pricing Model:** Flat Rate

**Payment Frequency:** Per Month

Starter plan includes:

-   Facility management
-   Online Registrations
-   Configurable Forms
-   Memberships
-   Fundraising

### Growth

$499

**Pricing Model:** Flat Rate

**Payment Frequency:** Per Month

Growth plan includes:

-   League Registration
-   Dedicated Account Manager
-   Staff Management
-   Marketing Tools

### Plus

$799

**Pricing Model:** Flat Rate

**Payment Frequency:** Per Month

Plus plan includes:

-   Geographic Segmentation Tools
-   Merchandise
-   Support Included
-   Implementation & Training

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[View all alternatives](https://www.capterra.com/p/198905/SmartRec/alternatives/)

## What do others say about [SmartRec](https://www.capterra.com/p/198905/SmartRec/) pricing?

Pricing RatingN/A

Value For Money[4.1(146)](https://www.capterra.com/p/198905/SmartRec/reviews/)

Pros

Cons

[Read All 146 Reviews](https://www.capterra.com/p/198905/SmartRec/reviews/)

Read Full Reviews Below

Laura C.

Office Manager

Child Day Care Services, 51-200 employees

Used the software for: 1-2 years

**

Overall Rating

4.0

**

Ease of Use

3.0

Customer Service

4.0

Features

3.0

Value for Money

4.0

Likelihood to Recommend

60%

6/10

Reviewer Source

Source: Capterra

April 10, 2025

"Works well but could use some improvements too!"

**Overall:** This streamlined a huge amount of work in allocating spaces available for programs and I would not want to return to any other system for that, but for other aspects of the program, improvements would be great.

**Pros:** I love how you can set a limit to the number of participants per activity and that families can see the number of spaces available or the number of participants on the waitlist.

**Cons:** It is difficult to customize some situations, printing the children's files is difficult, and it does not provide yearly tax receipts for families, or sign children in/out multiple times per day, though this is something we were told it would do.

**Alternatives Considered:** [brightwheel](https://www.capterra.com/p/144060/brightwheel/)

**Reasons for Choosing SmartRec:** It allowed families to know immediately if they were registered in a program, as well as display the available spaces and waitlists; this is something that our families had been requesting for quite some time and they are very happy with it.

**Switched From:** [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/)

**Reasons for Switching to SmartRec:** Procare did not allow the modifications to programs that we required; we were told we could print the same type of files as the previous system we were using (not true), we were also told it provided tax receipts, which it does not, but that registration function is wonderful.

Susan W.

Registration

Non-Profit Organization Management, 11-50 employees

Used the software for: 6-12 months

**

Overall Rating

3.0

**

Ease of Use

3.0

Customer Service

2.0

Features

3.0

Value for Money

4.0

Likelihood to Recommend

40%

4/10

Reviewer Source

Source: Capterra

September 4, 2024

"Room for Improvement"

**Overall:** Overall, I would rate this system at 3/5 stars. Should customer service enhance, I would be inclined to raise it to 4 stars. If they manage to improve the overall experience by incorporating volunteers, implementing email features, and streamlining the scholarship award process, I would be happy to award them a 5-star rating.

**Pros:** I really enjoy that Adult and Youth Programs can be accessed through the same interface. It’s such a big help for organizations managing both programs at the same time. I also love the organized home page that lets you see the most recent registrations, merchandise orders, and more. Setting up programs is fast and straightforward, with everything conveniently located in one spot. Gathering data for rosters is fantastic, although the medical form feature could use some improvement.

**Cons:** Customer service leaves much to be desired, with wait times sometimes exceeding two hours. There is a lack of responsiveness for phone inquiries, forcing users to communicate all issues via chat. Customer service representatives often expect individuals to resolve their own problems, providing little support for recurring issues that cause frustration. They constantly point you to articles, essentially requesting you figure it out. I truly miss the exceptional customer service we received from Campminder, our previous system, which was outstanding and deserving of an A+++. In contrast, I would rate \[sensitive content hidden\] customer service as just one star. The scholarship application process is quite cumbersome, especially when students register before being awarded. Smart Rec is not ideally suited for this procedure, resulting in a complicated and multi-step experience. Additionally, the medical forms available within this system are quite basic, offering little in terms of detail. Furthermore, the current system does not support the inclusion of volunteers, making it impossible to set them up within this platform currently. It is not possible to send an email containing links and customize it as needed. However, you can send a pdf, which does not achieve the desired result. Instead, you must generate a report and distribute it via a different platform to complete this task.

**Alternatives Considered:** [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

**Reasons for Choosing SmartRec:** Our previous \[sensitive content hidden\] had looked into this and liked it and after completing another trial a year or so later, this system seemed to be the best fit for our needs.

**Switched From:** [Campminder](https://www.capterra.com/p/79177/CampMinder/)

**Reasons for Switching to SmartRec:** A system was required that encompassed both Youth and Adult Programs.

[Read All 146 Reviews](https://www.capterra.com/p/198905/SmartRec/reviews/)

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