--- title: "SilverSky Email Protection Suite Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SilverSky Email Protection Suite Software - reviews, pricing plans, popular comparisons to other Email Archiving products and more." source_url: "https://www.capterra.com/p/198920/SilverSky-Email-Protection-Suite/" page_type: "product" language: "en" --- # SilverSky Email Protection Suite Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SilverSky Email Protection Suite ## What is SilverSky Email Protection Suite? Email Archiving allows companies to review, discover, and audit their electronic stored communications. Email Archiving increases accuracy and efficiency. SilverSky protects small and mid-sized businesses with solutions to prevent targeted attacks, social engineering attacks and data exfiltration. With over 20 years of experience serving regulated industries, we have the experience and skills to ensure your email environment stays safe and compliant with the latest industry regulations. ## What is SilverSky Email Protection Suite used for? [Collaboration](https://www.capterra.com/collaboration-software/)[Anti-spam](https://www.capterra.com/anti-spam-software/)[Email Archiving](https://www.capterra.com/email-archiving-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SilverSky Email Protection Suite?[Manage this product listing](https://www.g2.com/products/silversky-email-protection-suite/claim_requests/new?auto=true) ## SilverSky Email Protection Suite Overview Updated September 2026 AI summary SilverSky Email Protection Suite equips businesses of all sizes with tools for secure email management and collaboration, spanning anti-spam, data loss prevention, and email archiving. Available across cloud and desktop platforms, it combines core features like alerts, file sharing, and reporting with options such as secure data storage, video conferencing, and real-time editing to support organizational communication needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SilverSky Email Protection Suite 4.5 (17) VS. [4.9 (12)](https://www.capterra.com/p/178083/CLEARNETWORK/#reviews) Starting Price Contact vendor Starting Price $1.5 Per Feature, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (17) Ease Of Use 4.8 (20) Value For Money 4.1 (15) Value For Money 4.8 (19) Customer Service 4.5 (15) Customer Service 4.9 (17) ## SilverSky Email Protection Suite alternatives [4.7 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [Trustifi](https://www.capterra.com/p/218859/Trustifi/) [5.0 (20)](https://www.capterra.com/p/218859/Trustifi/#reviews) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/218859/Trustifi/) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) [4.6 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/) Starting price $24.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/194565/TeamViewer/) [ManageEngine AD360](https://www.capterra.com/p/268487/ManageEngine-AD360/) [4.6 (35)](https://www.capterra.com/p/268487/ManageEngine-AD360/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/268487/ManageEngine-AD360/) ## FAQs about SilverSky Email Protection Suite Overview ### Which roles and teams benefit most from SilverSky Email Protection Suite? SilverSky Email Protection Suite is most used by IT administrators, security leaders, and technical support teams that manage email security, threat filtering, and policy enforcement. Consultants and systems analysts use it to strengthen client or internal infrastructure, while executives and business leaders value reduced risk, safer communication, and stronger operational continuity. Answer based on 17 reviews Overview ### What company size and specific industries is SilverSky Email Protection Suite built for? SilverSky Email Protection Suite is designed for small to mid-sized organizations in both regulated and non-regulated industries that need 24x7x365 managed security services, email protection, and compliance and risk services. Features and Usability ### What are the key features of SilverSky Email Protection Suite? SilverSky Email Protection Suite offers monitoring and eDiscovery, plus email security controls such as anti spam, anti virus, filtering, allow/block lists, whitelisting/blacklisting, and email attachment protection. It also includes archiving and retention, encryption, audit trail, compliance management, reporting and analytics, alerts/notifications, and backup and recovery. Integrations ### Which third-party tools and platforms does SilverSky Email Protection Suite integrate with? SilverSky Email Protection Suite integrates with Gmail and Microsoft 365. These integrations cover major email platforms, giving the suite compatibility with widely used business mail environments for message protection and administration. Getting Started and Support ### What training and onboarding options does SilverSky Email Protection Suite offer? SilverSky Email Protection Suite provides in person training, live online sessions, and webinars to help teams get started. In person training supports direct instruction, live online sessions allow guided setup remotely, and webinars offer scheduled presentations that can cover core features and initial configuration. Getting Started and Support ### What customer support options does SilverSky Email Protection Suite offer? SilverSky Email Protection Suite provides Email/Help Desk, Knowledge Base, Phone Support, and 24/7 Live Rep. User experience feedback on support is not available here, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 21,823 Email Archiving reviews Capterra reviewers highlight these as the features buyers care about most when choosing collaboration software: - **Secure Data Storage** (**65%** of reviewers rated this feature as critical) - **Collaboration Tools** (**54%**) - **Document Storage** (**57%**) SilverSky Email Protection Suite supports **Secure Data Storage** and **Collaboration Tools**, covering two of the top priorities for collaboration buyers. However, it does not include **Document Storage**. Instead, it offers **File Sharing** (**50%**), which still gives teams a way to distribute and access files across users. Together, these features help businesses protect shared information, improve team coordination, and keep work moving efficiently. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Allow/Block List Lists of domains/addresses that are allowed / rejected Anti Spam Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox Anti Virus Prevents, detects and removes malware Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Audit Trail A record of all activities within the system, including user access, changes made, etc. SilverSky Email Protection Suite 41 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Allow/Block List: Lists of domains/addresses that are allowed / rejected - Anti Spam: Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox - Anti Virus: Prevents, detects and removes malware - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system - Data Retention Management: Manage/customize policies to organize data and determine where data should be stored or archived and for how long. - eDiscovery: Finding, identifying and collecting information for legal proceedings - Email Attachment Protection: Provides protection against malicious attachments. - Email Monitoring: Ability to oversee and optimize the operations of a mail server - Encryption: Convert data into a code for security - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Filtering: Find & retrieve relevant data or documents - Fraud Detection: Identify and prevent suspicious activity - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Policy Management: Create, manage, and track policies and procedures within an organization - Real Time Editing: Preview and make real-time changes in the web content - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Assessment: Initiate collection and analysis of known risks - Screen Sharing: Digitally share screen view with others - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Security Auditing: Systematic evaluation of the security of a company's overall security system and situation - Sensitive Data Identification: Identify sensitive or personal information collected from users - Spam Analysis: Analysis and detection of spam-related traffic - Spam Blocker: Filters used to determine different types of malware threats - Spam Quarantine: Feature in email systems that identifies suspicious or unsolicited emails and holds them in a separate folder for review or deletion - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Video Conferencing: Connect with meeting participants remotely over video - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses --- Get Advice We can help you find the software with the features you need. Features 4.4 (17) 4.4 Based on 17 reviews ## Pricing Value for money 4.1 (15) ### Starting price Free trial not available Value for money 4.1 (15) 4.1 Based on 15 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (15) 4.5 Based on 15 reviews ## User reviews Overall rating 4.5 Based on 17 reviews Filter by rating 5(11) 4(4) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent KV Karen V. Technical Consultant Information Technology and Services ### "No Issues" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 3, 2020 Exceptional service! Customer service is second to none. Pros What I like the best is that I leave the work to Silver Sky. I never have to think about it. That is a huge burden lifted from my shoulders. Cons There is nothing that I can think of that I do not like about this software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AT Anthony T. Systems Admin Banking ### "SilverSky Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 28, 2020 Pros SilverSky Email Protection Suite works great for this small IT team. Its easy to use and manage and does everything it says it can do. Really like the TAP monthly reports. Cons The only thing I wish I could change about the service is the link in the email when asking users to change their password. Since we are trying to train users not to click on links, it would be nice if the change password email notification didn't contain a link. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VS Vishwak S. Asst Consultant Insurance ### "Simple interface" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 27, 2020 Overall good experience Pros I like the silversky interface which is simple and neat. The interface is seamless with connection the application. The downtime is very rare which makes it great. Cons Monitoring aspects needs to be improved. The slowness in the apps should be proactively resolved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TS Tracy S. VP / IT Banking ### "Imperative in Today's World" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 24, 2020 If I ever do need to call about an issue it is handled quickly and efficiently. We are very happy with this product. Pros The thing I like best about Email Protection Suite is that it does exactly what it says it will do with the least amount of work from me... the IT Administrator. My users have no problems using the quarantine site and require very little help when navigating the system. Cons I can't think of anything that could be improved with this service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TM Theodore M. Information Security Operations Manager Financial Services ### "Basic email security at great value" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 24, 2020 Easy to use and implement with baseline features to satisfy your security needs. Pros Easy to use and manage. The security features are basic, but effective. Cons Some features would greatly enhance the product in terms of better phishing management. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CV Christy V. Vice President Banking ### "Easy to Use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 24, 2020 Pros Easy to use, simple. Fast setup to retrieve. Cons Memorizing a password. Honestly, this is a simple product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RA Ray A. Dir Info Security and Risk Mgmt Insurance ### "BAE Silversky Email TAP" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 24, 2020 Pros Since we were using the email solution already, it was fairly easy on-boarding their email security suite, TAP. Works as designed. Cons Link analysis does take a bit of time to to scan, causing some end user frustration. You'll need to fine tune the security capabilities to your risk appetite and need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jeffrey L. CIO Oil & Energy ### "Email Quar. Login " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 April 24, 2020 The offering is fine except for he fact we are unable to connect securely to view email aside from the Quar. Email. Pros The Engine works i like that it stops the junk. Cons no way to securely check quarantined email. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DC Danqian C. sap basis consultant Computer Software ### "silversky vpn service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 24, 2020 Pros VPN software is very reliable, we have used the silversky for 4 years. Cons connected vpn through phone is not supported. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NC Natalie C. Project Manager Computer Software ### "Peace of Mind" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 24, 2020 Pros The Anti-Virus / Anti-Spam Suite gives us peace of mind to ensure our emails are safe. Cons There is nothing we don't like. It has been successful in keeping virus's out of our company and at an affordable cost. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/198920/SilverSky-Email-Protection-Suite/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.