# SilverSky Email Protection Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SilverSky Email Protection Suite the right Collaboration solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/198920/SilverSky-Email-Protection-Suite/reviews --- SilverSky Email Protection Suite 4.5 (17) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SilverSky Email Protection Suite Ease of use 4.4 Customer Service 4.5 ## Showing most helpful reviews Showing 1-17 of 17 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Artist/writer Arts and Crafts Used the software for: Less than 6 months ### "Silver" April 13, 2020 5.0 this would be great for my emails so I can monitor what is sent to me Pros I like the email protection they offer.. Cons no price list,or quote information...... Review Source VS Vishwak S. Asst Consultant Insurance Used the software for: 2+ years ### "Simple interface" April 27, 2020 5.0 Overall good experience Pros I like the silversky interface which is simple and neat. The interface is seamless with connection the application. The downtime is very rare which makes it great. Cons Monitoring aspects needs to be improved. The slowness in the apps should be proactively resolved. Review Source DH Dan H. Senior Systems Analyst Financial Services Used the software for: 2+ years ### "It does the job" April 24, 2020 3.0 Pros The web interface is pretty easy. Finding the page you need is fairly easy as well. Cons Lack of support for TAP & and other rules. The few times I've needed help it was given grudgingly, as if they weren't quite sure themselves. Understanding how rules work is, apparently, 99% my responsibility. Review Source TS Tracy S. VP / IT Banking Used the software for: 1-2 years ### "Imperative in Today's World" April 24, 2020 5.0 If I ever do need to call about an issue it is handled quickly and efficiently. We are very happy with this product. Pros The thing I like best about Email Protection Suite is that it does exactly what it says it will do with the least amount of work from me... the IT Administrator. My users have no problems using the quarantine site and require very little help when navigating the system. Cons I can't think of anything that could be improved with this service. Review Source KV Karen V. Technical Consultant Information Technology and Services Used the software for: 2+ years ### "No Issues" May 3, 2020 5.0 Exceptional service! Customer service is second to none. Pros What I like the best is that I leave the work to Silver Sky. I never have to think about it. That is a huge burden lifted from my shoulders. Cons There is nothing that I can think of that I do not like about this software. Review Source AL Aaron L. IT Manager Construction Used the software for: 2+ years ### "Email Protection Suite" April 24, 2020 4.0 Great over all product! Would recommend Pros The protection suite captures a lot of the unwanted, and potential harmful email on the front end. Which allows us to open email's with confidence. Cons I feel the portal is a little clunky and finding reports is hard, at times Review Source JS Joseph S. It support specialist Banking Used the software for: 2+ years ### "Great Product" April 24, 2020 5.0 Pros Great product, great support. Every ticket we open is answered thoroughly by their team. Cons I think the reporting layout could be more streamlined. Maybe the ability to pin reports to the main page would be useful. Review Source NC Natalie C. Project Manager Computer Software Used the software for: 2+ years ### "Peace of Mind" April 24, 2020 5.0 Pros The Anti-Virus / Anti-Spam Suite gives us peace of mind to ensure our emails are safe. Cons There is nothing we don't like. It has been successful in keeping virus's out of our company and at an affordable cost. Review Source BB Brandon B. Executive Support Engineer Financial Services Used the software for: 2+ years ### "Pretty Good" April 24, 2020 3.0 Overall satisfied with software Pros No major complaints about the software. Just little minor things that can be fixed quickly. Cons Minor software issues . Nothing that can't be fixed by myself quickly. Review Source DC Danqian C. sap basis consultant Computer Software Used the software for: 2+ years ### "silversky vpn service" April 24, 2020 5.0 Pros VPN software is very reliable, we have used the silversky for 4 years. Cons connected vpn through phone is not supported. Review Source AT Anthony T. Systems Admin Banking Used the software for: 2+ years ### "SilverSky Review" April 28, 2020 5.0 Pros SilverSky Email Protection Suite works great for this small IT team. Its easy to use and manage and does everything it says it can do. Really like the TAP monthly reports. Cons The only thing I wish I could change about the service is the link in the email when asking users to change their password. Since we are trying to train users not to click on links, it would be nice if the change password email notification didn't contain a link. Review Source JL Jeffrey L. CIO Oil & Energy Used the software for: 1-2 years ### "Email Quar. Login " April 24, 2020 4.0 The offering is fine except for he fact we are unable to connect securely to view email aside from the Quar. Email. Pros The Engine works i like that it stops the junk. Cons no way to securely check quarantined email. Review Source SM Scott M. VP Commercial Lending Banking Used the software for: 1-2 years ### "Never worry" April 24, 2020 4.0 Good. Pros I get regular reports and updates on the emails quarantined. They are very accurate. Cons It would be nice to be able to delete unwanted emails without going to another window. Review Source TM Theodore M. Information Security Operations Manager Financial Services Used the software for: 2+ years ### "Basic email security at great value" April 24, 2020 4.0 Easy to use and implement with baseline features to satisfy your security needs. Pros Easy to use and manage. The security features are basic, but effective. Cons Some features would greatly enhance the product in terms of better phishing management. Review Source JO Jose O. IT Specialist Financial Services Used the software for: 2+ years ### "SilverSky Email Protection Suite" April 24, 2020 5.0 Helps to keep network secure. Pros Tap (link filtering). Email filtering. User protection. Cons I feel that the web portal is very easy to navigate. I like simplicity so I really wouldn't change anything. Review Source RA Ray A. Dir Info Security and Risk Mgmt Insurance Used the software for: 1-2 years ### "BAE Silversky Email TAP" April 24, 2020 5.0 Pros Since we were using the email solution already, it was fairly easy on-boarding their email security suite, TAP. Works as designed. Cons Link analysis does take a bit of time to to scan, causing some end user frustration. You'll need to fine tune the security capabilities to your risk appetite and need. Review Source CV Christy V. Vice President Banking Used the software for: 1-2 years ### "Easy to Use " April 24, 2020 5.0 Pros Easy to use, simple. Fast setup to retrieve. Cons Memorizing a password. Honestly, this is a simple product. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.