# Dayforce Powerpay Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Dayforce Powerpay the right Human Resources solution for you? Explore 266 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/198964/Dayforce-Powerpay/reviews --- Dayforce Powerpay 4.7 (266) [View alternatives](https://www.capterra.com/p/198964/Dayforce-Powerpay/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Dayforce Powerpay Ease of use 4.5 Customer Service 4.8 ## Pros and Cons in Reviews TM TJ M Community Recreation AssistantHospital & Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “Paperless and easy access of end year reports and payslips. And reminder when a new payslip is available.“ September 20, 2024 CH Cathy H CFOWholesale, 2 - 10 employeesUsed the software for: More than 2 years. “I can't find the calendar which shows when I need to submit payroll by.“ June 8, 2021 DB Dave B GMHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “It gives me a clear overview and access to all facets of our company's payroll without making it complicated, very knowledgeable customer service if you need it, but I find PP so clear and easy that I hardly ever call them.“ November 3, 2022 MT Marge T Payroll ManagerRetail, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The employee self service is not effective for the few Canadian employees that we process for the company.“ May 17, 2021 JC Jason C Behavioral Health SpecialistHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “I like the easy to learn and use concepts of the system.“ November 25, 2024 JC Judi C Manager of FinanceRecreational Facilities and Services, 51 - 200 employeesUsed the software for: 1-2 years. “Needed to work around only one type of sick time drawing from the accumulator, can't print out employee's transactions for the year without going into every pay period separately.“ January 5, 2021 SS Sabrina S Co-OwnerRetail, 11 - 50 employeesUsed the software for: 1-2 years. “The customer support is excellent and you spend very little time on hold when calling to speak with someone.“ December 21, 2023 SA Stephanie A Business OwnerAutomotive, 2 - 10 employeesUsed the software for: 1-2 years. “I am not highly knowledgeable in payroll codes (since I am a small business owner thrust into this by necessity!), so I need assistance when setting up special cases (ex. a pay advance, ROE, etc). But that is mainly an expertise issue on my behalf, not a software concern. “ January 15, 2021 ## Showing most helpful reviews Showing 1-25 of 266 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Emir H. Senior Product Manager Financial Services Used the software for: 1-2 years ### "Simple, robust and efficient payroll software" December 3, 2021 4.0 We have been using this payroll software in our organization. As the name implies, the software is great in all the processing of payroll-related staff. It is solving all of the problems regarding the administration of payroll very efficiently and simultaneously it also provides the process a little more streamlined as well as simplified. Altogether, I just love this software and it is one of the best payroll software out there. Pros Powerpay has a very intuitive interface which as a result makes it very easy to use and operate for the users that also makes the training process easy and fast. This tool is also very cost-effective for our business due to which there is no such financial burden on our organization due to software. I am highly satisfied with their customer service that is extremely helpful but it is needed very rarely as the product is efficient enough. It has made the lives of users easy by customizing all the payroll needs be it commissions or be its deductions. This software has a very simple payroll process that requires minimal to zero manual work that even includes some payroll runs. Cons Whenever I wanted to make some changes in the product I couldn’t independently do it and it always needed some support from the product. I just wish that the reports in the software were slightly more vigorous because these are not really useful for the business. Review Source RD Rene D. Payroll, Benefits and HR Admin Specialist Automotive Used the software for: 6-12 months ### "Conversion from INSYNC to Powerpay" April 14, 2021 4.0 The conversion from INSYNC to Powerpay was smooth and the system is easy to use. It is not very code driven compared to INSYNC. Pros The powerpay system departs from using codes all the time coming from INSYNC. The user interface is very friendly and easy to use. Cons Reporting is not as extensive and cannot be used as a replacement for a proper HRIS. Thus I use Dayforce for most basic reports and powerpay just for Payroll reports. Alternatives considered [Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Dayforce Powerpay Price and easy transition since both are Ceridian products. Review Source Response from Dayforce April 23, 2021 Hi Rene - Thank you for the detailed feedback around your experience with INSYNC and Powerpay. Your feedback helps to fuel innovation and continue to improve on our product. Thank you for choosing Ceridian. AS Annie S. Project Coordinator Oil & Energy Used the software for: 1-2 years ### "Stellar Service" March 11, 2021 3.0 Overall the customer service is the saving grace. Most interactions with customer service over the phone has been amazing and detailed. There were one or two experiences (over a year ago) which weren't as nice but I received follow up calls afterwards. Pros The Rapid Entry page is quite useful and easy to use. Cons I don't like that we have to be in an active pay period/run in order to access general information. Sometimes I just need to check something but I have to open a new pay period/run in order to do so. I'd love to be able to customize the experience more. Review Source Response from Dayforce March 22, 2021 Hi Annie - Thank you for your feedback! We now have the functionality to access employee info without having to be in an active pay period, we'd love to walk you through it! We're so happy to hear that customer support has been able to assist you! KH KIMBERLEY H. Controller Oil & Energy Used the software for: 2+ years ### "Take the easy out of Payroll" December 11, 2020 5.0 Confident that our taxes are being calculated probably and submitted on time to CRA. Employees pay stubs are clear to read and deductions are handled probably Pros Easy integration from start to finish for a new company. I also had the experience of changing products and the integration and transition was easy. Clean templates. Easy to find what you are looking for. Easy to use the applications and great resources to use withi the application Cons Would like the ability to look at employees without having to open a pay period Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Dayforce Powerpay I like the product and the customer service. Well worth its money. Customer Service always ready and cheerful to help Review Source Response from Dayforce December 16, 2020 Hi Kimberley - Thank you so much for your feedback! We are so happy to hear that you find our solution helpful when it comes to processing your payroll! We now have functionality to allow you to view employees outside of a pay period and we'd love to walk you through that! Thank you again for leaving a review! BJ Bryce J. Hospital Director Veterinary Used the software for: 1-2 years ### "Overall positive experiences " April 12, 2021 4.0 Overall positive and very user friendly Pros The customer support is top notch, and it is cost effective Cons Could have more useable report. Things as simple as staff lists, employee birthday report for celebrating specials events, Years of service for celebrations, ect. Reason for choosing Dayforce Powerpay Have used it in the past. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) User friendly and customer support No issues with tax tables Review Source Response from Dayforce April 14, 2021 Hi Bryce - thank you so much for the feedback. We're glad that you've had positive experiences with Powerpay and our customer support team. KG Kate G. Business and Financial Manager Accounting Used the software for: 2+ years ### "I'm a big fan of Powerpay" February 17, 2022 5.0 Powerpay is ideal for managing all the HR/payroll needs. I don't have to worry about reconciling payroll accounts and T4 summaries at the end of the year, or racking my brain to complete ROEs. It is all taken care of for me. It's a load off my mind and a huge time-saver for me. Pros I love how easy it is to use and, if I have a problem, the support staff are terrific. It is very well priced as well. It is a manageable option for small businesses. Cons I would like to see little helpful tips come up when you hover over a heading or title. It would be nice to have small instructions or explanations in areas that will save me having to call in with a small/minor question. Alternatives considered [Payworks](https://www.capterra.com/p/235453/Payworks/) Reason for choosing Dayforce Powerpay I was familiar with Powerpay and the Ceridian brand. Review Source DT Denise T. Controller Transportation/Trucking/Railroad Used the software for: 2+ years ### "Happy long-time user" February 19, 2020 4.0 Pros I have been using Ceridian software (powerpay) for many years now and I really like the ease of use with it. It is easy to set up new employees and it is easy to get payrolls processed. If I need to make any changes, I have no problems doing that either. The reports are excellent (other than my comments below) and I particular like the year-end reports which are quite easy to read and have the information necessary. Cons The new version of Powerpay is a bit more cumbersome in terms of scrolling down to the bottom of the screen to get to the next page. It takes me longer to get through the pages. I also wish that there was better reporting - for instance I can't pull up a list of employees who have been terminated and I cannot pull up their Records of Employment without knowing exactly when they left and then finding the report in the Payroll reports section. Alternatives considered [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) Reason for choosing Dayforce Powerpay Powerpay reports are much better and easier to read. Powerpay understands the particularities of employment in Quebec. Review Source LB LAUR B. PROJECT MANAGEMENT, HR AND MARKETING Research Used the software for: 2+ years ### "EASY TO USE SOFTWARE WITH ROBUST CUSTOMER SUPPORT" April 29, 2020 5.0 We have had a positive experience with Powerpay. The system and the customer support has and continues to exceed our expectations. Anyone who is new to payroll should not hesitate to use Powerpay. The software can be learned quickly. The software's ease of use coupled with the robust customer support will make for a successful outcome. Pros The software is intuitive and easy to use. Cons I have not found any drawbacks to the software. Reason for choosing Dayforce Powerpay Powerpay had a good reputation. We had several colleagues express a positive experience with using it. The response time and knowledge of our account manager, was impressive. Both of these reasons made us comfortable with moving forward. We have had the opportunity to outsource our payroll to our accountant. However, we are fiercely loyal to the Powerpay service due to our past and present experiences. Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) We purchased a company of 10 employees already using the ADP package. The software was difficult to understand and there was deficient customer support. Review Source LL Linda L. Controller Computer Software Used the software for: 1-2 years ### "PowerPay - Payroll with peace of mind" December 11, 2020 4.0 The peace of mind and support of Ceridian Customer Service is the reason I choose Ceridian Canada again and again for all my payroll needs. Pros This is the 3rd company I have selected for use of Ceridian Canada to handle my payroll. The services they provide meet all my payroll needs with added peace of mind due to the Customer Service Support. The Ceridian Customer Service Team is professional, knowledgeable, relatively easy to reach, and has always been able to support me with a solution. Keep up the good work ! Cons The platform is not very user friendly if you are a beginner as there are lots of services offered. However if you call Customer Support, they will train and guide your through. Also the price of this payroll services is on high side, but you get what you pay for. I've worked with ADP before (for USA payroll), but I chose Ceridian Canada for Canadian Payroll again and again. Alternatives considered [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Reason for choosing Dayforce Powerpay ADP quoted a higher price. However ADP Canada offers a cheaper and more flexible HR solution than PowerPay. Review Source Response from Dayforce December 22, 2020 Hi Linda - Thank you very much for your detailed feedback, we greatly appreciate it! We are happy to hear that you have been able to lean on the support team when you need to and that they can walk you through what you need. DA Dawn A. Director Marketing and Advertising Used the software for: 2+ years ### "Simple and user friendly" April 12, 2021 5.0 reliable and straightforward. Pros Employee self-service is really user friendly and much easier to administer than ADPs team pay Cons I would like the ability to run more reports and also would appreciate the ability to export the reports to excel. Would appreciate the ability to make changes with an effective date, for example, make effective on the next pay period rather than having to accumulate those changes in a separate system for later. Reason for choosing Dayforce Powerpay Self Service ease of use was really important. Review Source Response from Dayforce April 23, 2021 Hi Dawn - Thank you very much for your feedback. The insight you provided around reporting and effective dates is something we will share with our product team. Thank you for choosing Powerpay! BR Ben R. HR Manager Legal Services Used the software for: 2+ years ### "Ease of Use" December 23, 2024 5.0 Pros Simple to use. Support feature works well. Cons Not many negatives or drawbacks to describe. Review Source SC Stacey C. Human Resources Manager Food & Beverages Used the software for: 1-2 years ### "Very much enjoying PowerPay!" June 28, 2021 5.0 I feel with PowerPay that we are in more control of what is happening. When we used Insync, we sometimes weren't sure how things were going to be affected until we received the pay registers within 1-2 days after. With PowerPay, we are more confident in our entries that the information submitted will react how we intended! It is so easy to use and we are quicker than ever submitting payrolls! Being an online program, the timing for switching could not have been better on our side, with the effects of Covid-19. Payroll would have been so much more difficult during these unpredicted times had we not switched when we did! I had the ability to work on it while at home without difficulty, and the ability to submit ROE's electronically to Service Canada (at a time when we had more ROE's than ever!). Pros PowerPay is so easy to use. The entry areas are well laid out and easy to follow/understand what is happening. I am confident I could do a crash course with someone and they would be able to use the basic features for a pay run in the same day. Payroll preview, along with the digital registers are great features, and electronic submission of ROE's to Service Canada is pretty high on my list of favourite features! Cons Better tracking of pay history and performance reviews would be beneficial. There is no place to enter the reasoning for a pay chance or performance reviews, so this is something we had to start doing manually with internal spreadsheets. It would also be helpful if we could view employee contact information at all times. Review Source Response from Dayforce June 30, 2021 Hi Stacey - thank you so much for your detailed feedback. It's great to hear that your migration from Insync went well and that you find Powerpay to be an easier tool to use. Thank you also for your suggestions around pay history and reviews, we'll share that feedback with our product team. JM Jennifer M. Office Manager Medical Practice Used the software for: 2+ years ### "Powerpay Review" July 13, 2021 5.0 Pros Powerpay is very easy to use as a payroll system. The information is inputted and the system does the rest! The reports are generated automatically and are available at any time. If ever there was support needed, questions were answered quickly and efficiently and problems were solved! Another benefit that is appreciated is the email reminders we receive a day before payroll is due for submission. If there happens to be a holiday interfering with regular schedules, we are made aware well in advance and therefore do not miss any critical deadlines. We have been using this company for our business since opening in 2010 and would recommend it to anyone looking for a solution for their payroll needs! Cons The software often provides updates regarding taxation changes or government incentives that may be useful to your organization. The updates received include reports for every province rather than just ones that pertain to our region. It can be time consuming sifting through the updates to find the ones that pertain to your company specifically. Review Source Response from Dayforce July 22, 2021 Hi Jennifer - thank you for your feedback, especially around the reporting elements when it comes to changes in taxation or regulations. We'd love to discuss further with you! LM LINE M. Payroll Manager Insurance Used the software for: 1-2 years ### "Review PowerPay" November 24, 2023 5.0 this system is great for any small to medium company that is looking for a system that is worth their money. Easy to use and makes payroll easy and efficient. Pros The system is small but mighty ! It is great for a company that is looking to make payroll a quick and efficient task for their Payroll department. Cons The reports could be built out a little more offering more of a variety to make balancing a little easier. Review Source FP Frank P. Manager Construction Used the software for: 2+ years ### "Why would you do your own payroll?" July 7, 2022 5.0 I'm in the business of electrical contracting, so the less time I spend on stuff like payroll, the better. It would actually cost me a lot more in labor to do it myself. And this way it's always done right. Pros Even for small business with only a few employees will benefit from using a payroll service. We've used 2 others and Ceridian was the standout for cost and customer service. Anytime I've called customer service for help, the wait has been very short (less than 2 minutes) and the agents are always well informed, friendly and helpfull. Cons It's complex. The service dies a LOT more than I actually use and because we have no dedicate payroll staff, it is easy to forget some of the more arcane functions that are only needed a couple of times a year. Review Source JP JERRY P. Mgr of Finance Mental Health Care Used the software for: 2+ years ### "EXCELLENT CUSTOMER SERVICE" January 11, 2021 4.0 We are smaller type Mental Health agency, so we do not have an HR function. When I have a HR or payroll issue I need guidance with, 99 times out of 100 when I have called Ceridian I have received concise information to apply and complete the transaction. The PowerPay team is very patient and knowledgeable to guide you on tax interpretations on areas I do not have full knowledge. In particular I have found the guidance on termination/severance /ROE to be invaluable to me. Pros Generally I find the Power Pay application is well laid out and easy to understand. I have used the PowerPay software for + 12 years, and the most recent update or change was easy to follow and understand. If an error has occurred with your work on a tab you are always warned that the page contains an error and that you cannot proceed until the error has been corrected. The software is truly customer oriented and the sequence of order of applications is easy to follow. Cons I do find the internal HR reports are very general in nature and have seldom used them to assist with employee lists. Reason for choosing Dayforce Powerpay This was the only one investigated. The original customer service to set up the PowerPay was excellent. Review Source Response from Dayforce January 22, 2021 Hi Jerry - Thank you for the feedback! We're so happy that you've been able to lean on our world class customer service team to help you through any challenges you might have. Thank you for your business and loyalty over the last 12+ years! SW SHERYL W. Administrator Wholesale Used the software for: 2+ years ### "Powerpay Use" December 11, 2020 5.0 It has always been an easy experience with powerpay and that that they are there to help if you need it. Pros We use Powerpay and have for a number of years. For a small seasonal company like ours, it is very easy for me to submit payroll from anywhere I have access to a computer. It also great to have ROE, t4's and year end completed so easily. Knowledgeable staff make it easy when your have a question or problem. Cons Being seasonal it would be easier if we could maintain somewhere the info for our workers who return every year. If we could recall them by their employee number, it would save a lot of extra work. Reason for choosing Dayforce Powerpay 2 years ago with a change in our company, we considered switching to another company, but decided that we were better to stay with Ceridian and PowerPay. It gave us everything we needed and pricing was comparable Review Source Response from Dayforce December 22, 2020 Hi Sheryl - Thank you so much for your feedback! We are delighted to hear that Powerpay continues to serve you well! We will be sure to take your feedback about recalling employees back to our product team. We are always looking for ways to innovate and improve. Thank you again! LK Lina K. Director of Finance and Administration Non-Profit Organization Management Used the software for: 2+ years ### "Excellent product available in the market with an amazing customer service" March 29, 2021 5.0 It's easy to use software. Most of all, using this software comes with excellent customer services - always available to talk to someone with very little wait-time. Customer service agents are well educated and informed of current changes with payroll. Pros This software is user friendly and well mapped out hence easy to navigate the site. Any updates including the Government updates are available hence I can always make sure that I am dealing with the most up-to-date information. This software comes with an excellent customer service, available on the phone during the office hours. I have not yet had a 'hung' calls nor getting an agent who could not guide me. Cons There are very little to none negative opinions on this software. I have not had any negative experiences with this software as of now. Reason for choosing Dayforce Powerpay n/a Review Source Response from Dayforce April 9, 2021 Hi Lina - Thank you so much for the detailed feedback. We're pleased to hear that our customer support team has proven helpful for you. RM Richard M. Controller Warehousing Used the software for: 2+ years ### "Ceridian Powerpay" February 8, 2021 4.0 I am very satisfied with Powerpay. Good value for the cost of the program and easy to use. Pros Performing weekly and bi-weekly payrolls with Ceridian Powerpay are very easy and efficient to process. Convenient features of the program include the ability to set up multiple bank accounts for each employee to be able to split their pay into different accounts, the self service features for staff to view and print their paystubs online through their own personal login and to easily set up permanent and temporary deductions like group benefits deductions or one time additional federal tax deductions. Cons I would like to see the ability to separately search and print an employees paystub - current period or prior period without having to print all employees. Review Source Response from Dayforce February 11, 2021 Hi Richard - Thank you very much for your feedback! We're happy to hear that you find Powerpay easy to use and efficient! DG David G. HR Projects Manager Hospitality Used the software for: 1-2 years ### "Great Platform" July 8, 2021 4.0 I never imagine getting more than one payroll per period, which solves few issues in my company. Pros Is really easy to use and make payrolls. With clicking just some buttons the process goes well. Cons The poor integration with other platforms. Alternatives considered [Silverware Avrio](https://www.capterra.com/p/60330/SilverWare/) Review Source Response from Dayforce July 22, 2021 Hi David - Thank you for your feedback, we're glad Powerpay makes payday easier! LL Laurie L. Treasurer Recreational Facilities and Services Used the software for: 2+ years ### "Takes the Guesswork out of payroll" January 28, 2021 5.0 The time it takes to calculate the deductions and write each person's cheques is solved with this software. Since this task is done by volunteers who may or may not have any accounting/payroll skills, this software makes all those decisions for us. I don't have to keep Excel spreadsheets to keep track of our running costs. Pros I like that I don't have to keep up to date on the latest tables. Ceridian is always up to date on that. I like that I don't have to remit the deductions. Ceridian does that. Once the employee is set up, it is very easy to pay them or to edit if need be. I really like the direct deposit feature rather than cheques because our staff are seasonal students who seem to lose cheques more frequently. Cons There really isn't anything I can say negative. We don't use many of the features available such as employee portals or human resources management because of the nature of our staffing dynamics. I don't like that I can't run two different payrolls - one monthly for our salary, and one weekly for our counsellor staff - using only 1 payroll fee. I would have to pay the basic fee for each. Review Source Response from Dayforce February 1, 2021 Hi Laurie - Thank you so much for your feedback, it is greatly appreciated! SW Shelley W. Finance Officer Non-Profit Organization Management Used the software for: 6-12 months ### "Great payroll software " August 12, 2021 5.0 Excellent right from the initial conversation on switching software, the transition team were amazing to deal with and setup was seamless. Pros easy to use, quick transition from insync to powerpay, all data is available on one screen Cons couple of specific features we had in insync not available but this does not impact the software Reason for choosing Dayforce Powerpay Wanted to deal exclusively with Ceridian - they have been so great to deal with when we were using Insync payroll product - no reason to change companies for payroll processing. Review Source AC Anna C. HR Generalist Environmental Services Used the software for: 1-2 years ### "My review on PowerPay" December 11, 2020 5.0 I find that anytime I have question or require assistance, I am able to call and talk to a customer service advisor in a timely manner. All customer service advisors that I have spoken to have all been very helpful and knowledgable and provided excellent guidance and advise. Pros I like the fact that employees can obtain their paystubs and T4's online. I find that once an individual has used it often enough it is user friendly. Cons I don't like the fact that I do not have access to the employees' paystubs unless I go into the system as the user. It would be nice to be able to pull an employee's paystub to review if the need arises. I also think it would be good to be able to make changes to the employee's profile (ie address change) without having to open a payrun to do so. Review Source Response from Dayforce December 15, 2020 Hi Anna - Thank you so much for your feedback! We really appreciate it! We now have functionality that allows you to access employee records without entering a pay period. We would be happy to walk you through this! It is great to hear that you are happy with the support you have received so far! Thank you! CK CJ K. Senior Accountant Construction Used the software for: 2+ years ### "Ceridian = Amazing" May 18, 2021 5.0 All in all, Powerpay is convenient and easy to use. I would recommend it to any small business looking for a simpler way to process payroll. Pros Ceridian software gives me the convenience and ability to enter payroll exactly when I need to. Excellent for payroll management since timely and accurately paid employees will generate good employee morale. I especially enjoy that this product is easy to use. Cons There is nothing I don't like about the software. Review Source Response from Dayforce May 31, 2021 Hi CJ - thank you so much for the kind feedback! We're happy to hear that you find Powerpay easy to use. VR Verified Reviewer Owner Hospital & Health Care Used the software for: 2+ years ### "Very useful payroll software" July 9, 2021 5.0 Pros We've been using powerpay for our company for several years and we're very happy with it. Just recently deployed the self service portal to our employees and it was very easy. Cons It would be helpful to just be able to import hours from our timekeeping system via excel or CSV instead of having to re-enter it. Review Source Response from Dayforce July 22, 2021 Hello - Thank you for your feedback, especially around importing hours. We'd love to discuss that more with you. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.