# Page 3 | Dayforce Powerpay Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Dayforce Powerpay the right Human Resources solution for you? Explore 266 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/198964/Dayforce-Powerpay/reviews

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Dayforce Powerpay

4.7 (266)

[View alternatives](https://www.capterra.com/p/198964/Dayforce-Powerpay/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Dayforce Powerpay

## Showing most helpful reviews

Showing 51-75 of 266 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TA

Theresa A.  
Financial Business Manager  
Architecture & Planning  
Used the software for: 2+ years

### "Powerpay all the way"

July 7, 2022

5.0

Intuitive functionality. Straight forward from start to finish. From setting up employee, to issuing ROE's and payroll processing.

Pros

I really appreciate the rapid entry, it is quick easy and convenient. I also like payroll preview reports, they are easy to review before submissions.

Cons

I wish I could modify employee profiles outside of a pay period.

Reason for choosing Dayforce Powerpay

Functionality was better with Powerpay

Review Source

JM

Jitendra M.  
dentist  
Medical Practice  
Used the software for: 2+ years

### "easy of use and great reporting"

February 5, 2022

5.0

Excellant experience with powerpay. The support staff are very helpful and respond immediately when i make a request for help. Gives me great peace of mind . I recommend it to my colllegues all the time

Pros

I acn easily navigate to generate payroll. Also to look up the emplyees history dating back 7 years is easily done. Ceridian submits to CRA the deductiona and it always balances with the CRA amounts every year.

Cons

There is nothing i do not like about the ceridian siftawre. i have been using it over 20 years

Review Source

MS

Mandy S.  
Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Easy to use for management and staff"

February 7, 2021

5.0

Pros

The ease of being able to move from one screen while entering payroll to the next is critical in being able to save time and be more efficient. If you attempt to leave one screen without remembering to save what you have entered, a message pops up alerting you, this leave little room for errors.

Cons

The only part of this software that is frustrating is that you can't enter new employee information without first starting a new run.

Reason for choosing Dayforce Powerpay

We liked the ease of use of both being able to enter payroll but also how the self service app functions, allowing our employess access to their pay stubs quickly.

Review Source

Response from Dayforce

February 9, 2021

Hi Mandy - Thank you so much for your feedback, it is greatly appreciated! We now have the functionality available to enter new employee info without having to start a run. We will have your rep reach out with more details! Thank you!

AT

Allison T.  
CFO/ COO  
Consumer Goods  
Used the software for: 6-12 months

### "Great Easy to Use!"

March 1, 2021

5.0

Great, love all Ceridian products!

Pros

It's easy to use and setup is a breeze. I have implemented Ceridian (PowerPay and Dayforce) at 3 different companies ranging in size (10- 300+ employees). The software is easy to use and get started quickly.

Cons

Frustrating that you can't access employee records without opening a pay period.

Alternatives considered

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Reason for choosing Dayforce Powerpay

I have implemented Ceridian before and the customer support and ease of use always out ranks its competitors.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Quickbooks has horrible customer support and you aren't able to preview/ test options. It's great if you don't know what you're doing, but as an experienced finance/payroll professional it was too limiting.

Review Source

Response from Dayforce

March 4, 2021

Hi Allison - Thank you so much for your feedback! We actually now have the functionality to access employee records outside of a pay period, we'd love to walk you through that!

AM

Anthony M.  
CFO  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "One Less Major Responsibility to Worry About"

July 6, 2021

5.0

Practice make average. Ceridian has become routine to process payroll. I'm always confident that payroll events that arise will be able to be resolved easily in Ceridian and by the great customer support team.

Pros

Payroll processing can be a time-consuming process for a small finance/admin team. Ceridian is easy to use and most importantly have a great support team to walk you through events that do not occur on a regular basis, whether its a new hire or termination, ROE, or update.

Cons

No dislikes with Ceridian software. Very satisfied customer!

Review Source

Response from Dayforce

July 22, 2021

Hi Anthony - Thank you so much for your feedback, we're so happy to hear that you are satisfied with Powerpay!

CH

Cathy H.  
CFO  
Wholesale  
Used the software for: 2+ years

### "Review"

June 8, 2021

4.0

Pros

It is easy to use and the reports are clear.

Cons

There isn't flexibility in easily updating the journal entry to match changes to our GL. I can't find the calendar which shows when I need to submit payroll by.

Review Source

Response from Dayforce

June 22, 2021

Hi Cathy - Thank you for your feedback. One our customer support members would be happy to assist you with accessing the calendar which can be found in the Pay Period tab in Powerpay.

DL

Dominique L.  
General Manager  
Hospitality  
Used the software for: 2+ years

### "Excellent service - customer service is above and beyond! "

February 23, 2022

5.0

Handy, convenient, and quick.

Pros

It's very easy to learn how to use. It does take a bit to understand it, but once you've been using it for years, like we have, it's a fantastic service.

Cons

There are sections I wish were more accessible without having to start a new run. But Customer Service is usually pretty quick and very helpful

Reason for choosing Dayforce Powerpay

The cost, and the simple learning curve. We went from payroll in cash to payroll cheques service, so there was a lot to learn and Powerpay made it easy.

Review Source

SM

Suma M.  
Accounting Manager  
Government Relations  
Used the software for: 2+ years

### "Super Powerpay "

December 11, 2020

5.0

Time saving is one of the best benefit also recording of the transaction is very easy.

Pros

I like all the features, from inputting the data to the final result, it is very easy and user friendly.

Cons

I don't want to say it as con, but every company comes with its unique payroll features , so it does take time to integrate, but finally powerpay is integrated with the company's system.

Alternatives considered

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)

Reason for choosing Dayforce Powerpay

ADP is mostly US based company, Powerpay made us to feel very local

Review Source

Response from Dayforce

December 15, 2020

Hi Suma - Thank you so much for your feedback, we appreciate you taking the time to leave us a review! We are so happy that you find the system meets your needs and saves you time.

ML

Michelle L.  
Accounting department  
Construction  
Used the software for: 2+ years

### "Accounting Everything"

December 14, 2020

5.0

I have not encountered any issues with Ceridian in the last 9 years.

Pros

I have used it for years. I have recommended it to many of my bookkeeping clients. I find it user friendly, convenient to access older info and easy to speak to customer service.

Cons

There is nothing I dislike about this product.

Reason for choosing Dayforce Powerpay

It looked better and I thought that the price was better.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

I like accessing Ceridian from anywhere, not having to go into a clients house to do it.

Review Source

Response from Dayforce

December 31, 2020

Hi Michelle - Thank you for your feedback! We appreciate your loyalty over the last 9 years and are delighted that you still find Powerpay meets your needs.

mB

melissa B.  
administrator  
Restaurants  
Used the software for: 2+ years

### "great product with ease of use"

December 11, 2020

4.0

overall very good experience both with the software and the customer support. we have been customers for the past 13 years and haven't felt the need to look elsewhere for similar services

Pros

for our employee base this product is easy to use, easy to navigate through your customer support are approachable and understand the ins and outs of payroll and what the employers obligations are

Cons

the only issues I have encountered was with codes that Ceridian uses and coordinating that with our software system and their codes it not always seamless or as intuitive as it should be

Reason for choosing Dayforce Powerpay

it came to use highly recommended

Review Source

Response from Dayforce

December 18, 2020

Hi Melissa - Thank you very much for your feedback! Your loyalty means the world to us and we're happy to hear we are still meeting your payroll needs. Thank you for sharing your issues around codes, we are always looking to find ways to streamline.

ML

Megan L.  
HR Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Excellent for small and large businesses"

December 11, 2020

5.0

Ease of use, quick processing ties

Pros

The Powerpay feature makes payroll processing a breeze and the customer service is exponential. Amazing experience and have been a loyal Cerdian customer for 5+ years

Cons

Employee Profiles are somewhat limited with information

Alternatives considered

[Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)

Reason for choosing Dayforce Powerpay

Price and useage

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Price and ease of administration

Review Source

Response from Dayforce

December 17, 2020

Hi Megan - Thank you very much for your feedback! We appreciate your loyalty over the last 5+ years! We recently launched new functionality around employee records that we would love to walk you through. Again, thank you for your business!

JA

Jenna A.  
Office Manager  
Automotive  
Used the software for: 1-2 years

### "Review of Powerpay"

January 13, 2021

5.0

I am extremely satisfied with powerpay. In addition to the easy to use software I have called the customer help line many times. I have received exceptional service and advice and am always greeted with knowledge and kindness. I will recommend to others.

Pros

The powerpay portal is extremely easy to use. The layout is well done and makes it easy to learn and understand. It is also a program that is quick and efficient.

Cons

The only complaint I have about the software is that you’re not able to access a lot of information without having a run open. I would prefer to be able to have that information on the side bar to access quickly. Sometimes I can’t access that information when our payroll is being processed. Other than that I have no issues with the software.

Review Source

Response from Dayforce

January 25, 2021

Hi Jenna - Thank you for your feedback! We're so happy to hear that you are satisfied with Powerpay and our customer support team! We now have the ability to access employee info without having to be in a pay period, we'd love to walk you through that! Thanks again!

ET

Eve T.  
Owner  
Government Administration  
Used the software for: 2+ years

### "Ease of Use & Good Functionality"

December 11, 2020

5.0

Powerpay let's me process my payroll quickly and effectively, and allows for seamless report integration with my accounting software. My monthly time spent doing payroll is minimum which allows me to spend time on other elements of my business.

Pros

This product is easy to use - in both accessing the program, accessing reports and the data entry. When having to pull a report, it is easily found and parameters are easily set. Easily read reports help me analyze my payroll as well as make it easy for me to enter the data into my accounting software.

Cons

Sometimes setting up an employee for self-service functions is a little clunky.

Reason for choosing Dayforce Powerpay

6 years ago

Review Source

Response from Dayforce

December 31, 2020

Hi Eve - Thank you for your feedback around Powerpay! We're delighted to hear that it makes payroll easier and saves you time!

CF

Carolyn F.  
Firm Administrator  
Accounting  
Used the software for: 1-2 years

### "Customer service is everything"

December 11, 2020

5.0

It's been an excellent experience.

Pros

The best part of Ceridian - other than the ease of use - is the customer service. Especially in the early days of using Ceridian, every time I had questions the customer service team was patient and very knowledgeable. In this day and age when good service is hard to find from even the largest company I appreciate knowing that any issue I have will be dealt with painlessly and quickly.

Cons

No cons. It works as needed. I've not had any issues with the software.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

This is an easier way to manage the 8 offices I do payroll for across 3 provinces.

Review Source

Response from Dayforce

December 22, 2020

Hi Carolyn - Thank you very much for taking the time to leave us a review! We can't tell you how happy we are to hear that you have had a great experience with Powerpay and our support team!

cW

christina W.  
Bookkeeper  
Retail  
Used the software for: 2+ years

### "A great payroll service !"

March 8, 2021

5.0

I appreciate having such ease of use and not having to stress about preparing T4's and ROE's Having the source deductions remitted for me is another time saver!

Pros

The thing I like most is that the information I need is readily available on the homepage. And the customer service is usually very helpful.

Cons

The self service options are not very clear. It would be a nice addition to have notifications sent to employees when self serve reports are ready.

Review Source

Response from Dayforce

March 12, 2021

Hi Christina - Thank you for the feedback! It's great to hear that we have been able to save you time!

eE

ellen E.  
General Manager  
Restaurants  
Used the software for: 2+ years

### "Friendly customer service and high customizability "

February 3, 2021

4.0

I have used Powerpay since 2018. While I occasionally find the user interface to be confusing, the customer service has always been excellent. Our employees like that their paystubs are detailed and easy to read. The electronic delivery of year-end forms saves us the headache of tracking down employees who have changed addresses since they left our employment. I would recommend Powerpay to colleagues in the industry without hesitation.

Pros

I like that I can input various types of income (hourly, salary, various salareis) and it is presented clearly on the employee pay stub.

Cons

It is sometimes difficult to figure out how to use a function for the first time- it could be more user-friendly.

Review Source

Response from Dayforce

February 5, 2021

Hi Ellen - Thank you so much for your feedback! We appreciate your business and insight, we're happy to hear that our customer service team has been excellent!

JJ

Julie J.  
HR Manager  
Machinery  
Used the software for: 6-12 months

### "User friendly and less time consuming Software"

December 11, 2020

5.0

Pros

The software is user friendly than what I used before. It has also saved a lot of my time on a biweekly basis to process payroll.

Cons

I would like more analytics in the software like creating various reports based on employee information.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reason for choosing Dayforce Powerpay

Power Pay is cheaper and perfect for small businesses.

Review Source

Response from Dayforce

December 22, 2020

Hi Julie - Thank you so much for your feedback! We're glad to hear that Powerpay meets your needs and you are happy with the software! We are always looking for ways to improve and innovate so we will take your feedback around reporting back to the product team. Thank you again!

JD

JoAnne D.  
VP Finance  
Oil & Energy  
Used the software for: 2+ years

### "Payroll made easy"

December 11, 2020

5.0

This has allowed my department to run efficiently. Powerpay is like a payroll person in my pocket.

Pros

I love the ease of using this program. The screens are user friendly and everything is made as simple as possible. I would be lost without the calendar reminders for processing deadlines. These have made my life much less stressful.

Cons

The only thing I would change is the ability to have more than one pay period open at a time. I understand why this is not allowed but in the case of a small company with infrequent changes, it would be helpful to work ahead sometimes.

Reason for choosing Dayforce Powerpay

I chose it because of ease of use and past experience using the product.

Review Source

Response from Dayforce

December 31, 2020

Hi JoAnne - Thank you so much for your feedback! It's great to hear that you find Powerpay easy to use and that it takes some of the stress out of your life!

DH

Dylan H.  
Finance & Admin Coordinator  
Medical Practice  
Used the software for: 2+ years

### "Great Product Overall!"

January 5, 2021

5.0

Powerpay is continuing to improve many payroll-related operations for us as we continue to grow!

Pros

Rapid entry is incredible in Powerpay, Self-Service makes things very easy and efficient (we used to manually send out paystubs & T4s), and the Excel journal entry has made our processes much better!

Cons

I wish I could copy cells in Excel and paste them directly into the rapid entry screen without having to sign up for a premium product. I also wish that the Department / Distribution setup went up to 4 digits instead of just 3 (0 - 999).

Review Source

Response from Dayforce

January 13, 2021

Hi Dylan - Very interesting feedback around the dept setup and ability to copy/paste in rapid entry! We will share that with our product team. We're glad that Powerpay has helped to improve processes!

KO

Kim O.  
Administration  
Machinery  
Used the software for: 2+ years

### "Requested - Review"

December 11, 2020

5.0

Always have had good customer support.

Pros

User Friendly - Processing the company's payroll is a necessity and using this software helps make the task go quickly because of the repetitive steps.

Cons

n/a - I am unable to think of any specific item(s).

Reason for choosing Dayforce Powerpay

Recommended by others.

Review Source

Response from Dayforce

December 22, 2020

Hi Kim - Thank you for your feedback! We're glad to hear that Powerpay helps to make things easier for you!

LK

Laura K.  
General Manager  
Education Management  
Used the software for: 2+ years

### "Powerpay creates Peace of Mind"

February 4, 2021

5.0

Been using Powerpay for about 10 years. Always been satisfied with the easy to use interface, speed in reporting and helpful staff assistance. You are guaranteed to have safe and securely transmitted payroll each time.

Pros

Powerpay makes payroll processing quick and easy. Suitable for people with little to no payroll experience or legislation knowledge. Ceridian provides up to date legislation change notices so you are always in compliance.

Cons

New hire page is separate from direct deposit page. Should be integrated as they are always done at the same time.

Review Source

Response from Dayforce

February 8, 2021

Hi Laura - Thank you very much for your feedback! We now have new functionality around New Hires and a wizard that helps to reduce admin time, we'd love to walk you through it!

LS

Lynn S.  
Bookkeeper/Payroll  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Payroll Service"

December 11, 2020

5.0

I find the information updates on the home page are good. I have found that, when I need assistance with anything, the support by telephone is excellent. I have always had good experiences on the phone. I found that I needed that kind of support at the beginning when I was just getting used to the job.

Pros

I like the features of being able to do rapid entry or detailed entry depending on what I need to enter for payroll. I like that the reports are easily accessible within a day of entering the payroll.

Cons

I find that sometimes the changes and upgrades take a little time to adjust to. They are not always intuitive.

Review Source

Response from Dayforce

December 31, 2020

Hi Lynn - Thank you for your feedback! We're very happy to hear that our support team was able to assist you, especially at the beginning of getting used to the program.

Carole M.  
Accountant  
Furniture  
Used the software for: 2+ years

### "Powerpay plus"

January 13, 2021

4.0

Everytime I need help it is very quick and satisfying.

Pros

Very easy to use and very clear. Like very much the apperance and its use.

Cons

prices is fair. I have full confidence in DAS and remittance to government are done in time.

Reason for choosing Dayforce Powerpay

Upgrading the software

Review Source

Response from Dayforce

January 22, 2021

Hi Carole - Thank you very much for your feedback!

SL

Shea L.  
West Coast General Manager  
Retail  
Used the software for: 2+ years

### "Time-Saving and Effortless Payroll Processing"

February 4, 2021

5.0

Pros

Ceridian makes payroll processing as simple or as complex as the user wishes it to be, allowing customization of the dashboard and rapid pay methods. Whenever assistance is needed, Ceridian's customer service center agents have always been extremely knowledgeable and pleasant to deal with - a real rarity in this digital age.

Cons

Setting default departments for specific Earnings payouts, rather than default departments per employee would be appreciated - but a minor setback, all things considered.

Review Source

Response from Dayforce

February 5, 2021

Hi Shea - Thank you for your feedback! We're glad that between Powerpay and our customer service team, we've been able to save you time and make payroll a little easier!

SL

Sylvain L.  
President  
Civil Engineering  
Used the software for: 2+ years

### "Great software! Great support team! from a long time user."

December 11, 2020

5.0

Pros

We have been using this software since 2011. The interface is very user friendly. It is easy to get information quickly and our employees can access their own information easily using self services. PowerPay reduces the amount of time doing the payroll drastically. I trust the team behind it and any communication/requests have been answered quickly and with all the professionalism you would expect. Great software! Great support team!

Cons

I have nothing negative to share. My experience with PowerPay is totally positive.

Review Source

Response from Dayforce

December 18, 2020

Hi Sylvain - Thank you so much for your feedback! We love to hear that you enjoy using Powerpay and we appreciate your loyalty!

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