# Page 4 | Dayforce Powerpay Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Dayforce Powerpay the right Human Resources solution for you? Explore 266 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/198964/Dayforce-Powerpay/reviews

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Dayforce Powerpay

4.7 (266)

[View alternatives](https://www.capterra.com/p/198964/Dayforce-Powerpay/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Dayforce Powerpay

## Showing most helpful reviews

Showing 76-100 of 266 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BG

Bonnie G.  
Controller  
Real Estate  
Used the software for: 2+ years

### "Review of Ceridian Payroll"

May 24, 2021

4.0

My overall experience has been very good. Powerpay makes handling all aspects of payroll very easy.

Pros

Ease of use and the historical record keeping. Very useful in applying for Government Covid Wage subsidies. When I call in for help the staff have always been very knowledgeable and helpful. They have always been able to answer my questions.

Cons

I cannot think of anything at this point that needs improvement. This may be because I have a very small payroll.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reason for choosing Dayforce Powerpay

Powerpay was recommended by a co-worker.

Review Source

Response from Dayforce

May 31, 2021

Hi Bonnie - thank you so much for the feedback. We're very happy to hear that you Powerpay useful when it came to applying COVID subsidies. Thank you for your continued business!

TB

Tammy B.  
Bookkeeper  
Construction  
Used the software for: 2+ years

### "PowerPay is Great for a small to medium size company's payroll needs"

February 9, 2021

5.0

The customer support is always friendly and helpful. Powerpay keep me informed to legislative changes. They provide good seminars.

Pros

User Friendly and great customer support. For the small amount of employees this is the prefect software for our payroll needs.

Cons

There is not anything I can think of that I did not like.

Reason for choosing Dayforce Powerpay

I had work with Powerpay at a previous job and found it easy to use. In comparison to ADP, Powerpay cost less and was less complicated than ADP's requirements. Also the Powerpay Sales Rep took the time to understand our unique needs. ADP didn't even try.

Review Source

Response from Dayforce

February 16, 2021

Hi Tammy - Thank you so much for your feedback, it is greatly appreciated!

LN

Lindsey N.  
Controller  
Accounting  
Used the software for: 2+ years

### "PowerPay Review"

December 11, 2020

4.0

Overall, we enjoy PowerPay and it meets our needs of a payroll software! Would recommend it

Pros

Easy to use Great customer service Great year end webinars

Cons

To find simple employee information in their profile, a new pay period always has to be created which sometimes is not feasible if we don't want to set up a new pay period at that time The payroll preview in Insync was better, in my opinon

Reason for choosing Dayforce Powerpay

no other options were considered as we use PowerPay with 2 other companies of ours

Review Source

Response from Dayforce

December 22, 2020

Hi Lindsey - Thank you for your feedback! We actually now have the functionality to access employee info without having to be in a pay period. We would be happy to walk you through that! Glad to hear that Powerpay is meeting your payroll needs!

BB

Bernard B.  
Executive Director  
Consumer Goods  
Used the software for: 2+ years

### "PowerPay - Digital Change During COVID"

December 11, 2020

5.0

Initially it was a bit confusing, however, one particular phone call with support and the person walked us through the process and suddenly it became much easier

Pros

Our organization was not on the full PowerPay program prior to COVID, so the movement on to the platform and with our staff working remotely, enabled our staff and organization keep up to date and currently on payroll activity during the pandemic. At a time when everyone is concerned for finances, cash flow and keeping their work flowing, PowerPay was a great help.

Cons

Our initial issues with the PowerPay were around not really knowing how the system and platform worked, so there was a learning curve in terms of utilizing the system to our best advantage. Once we figured it all out, it is working for us.

Reason for choosing Dayforce Powerpay

We were already previous clients of Ceridian for many years and upgraded to PowerPay.

Review Source

Response from Dayforce

December 31, 2020

Hi Bernard - Thank you so much for your feedback and we're are very happy to hear that Powerpay was able to help you throughout the COVID pandemic.

SG

Shelina G.  
Consultant  
Information Technology and Services  
Used the software for: Less than 6 months

### "Consultant's Review"

December 11, 2020

5.0

Fantastic, considering i had to experience on power pay. I've been a 25+ year client of Ceridian. Have In sync, payflex HPL and DF experience. The Power Pay team was awesome.. Most of all kudos to \[SENSITIVE CONTENT HIDDEN\] for providing exceptional service and prompt responses to all my issues. Today is actually my last day at Lorex. I start a Full time role next week with Circle of Care! Pls send to my personal email \[SENSITIVE CONTENT HIDDEN\] Thank YOU

Pros

Power Pay is a robust engine for what it does. However client did not know what all there was available. Advanced Reporting feature was just turned on. Client did not utilize this as they didn't know. Set up clients GL as that was a manual. Import feeds created to optimize entry and remove rapid entry. automated some of the earnings code features.

Cons

Would like even more reporting capability. But the 24 advanced reporting turned on definitely gives the client more than what they were using.

Review Source

Response from Dayforce

December 31, 2020

Hi Shelina - Thank you so much for your detailed feedback! We appreciate your loyalty over the last 25+ years, wow!

MD

Mary D.  
Human Resources Manager  
Environmental Services  
Used the software for: 2+ years

### "Saves Manual Payroll Manipulation"

December 11, 2020

5.0

I really appreciate the ability to get help on all payroll-related questions from a real, live person!!

Pros

The ability to automate payroll processes and make any required changes easily. The response to current government programs including information and built in customization, such as the new T4 earnings reporting this year-end: earnings for each CERB pay period are automatically generated for each employee. I also appreciate the year-end training provided each year, which covers legislative changes and general "how tos".

Cons

I honestly don't feel there are any features lacking that I would look for or have needed.

Review Source

Response from Dayforce

December 17, 2020

Hi Mary - We are glad to hear that Powerpay makes processing payroll easier for you! Thank you for providing your feedback.

yP

yvette P.  
Accounting Assistant  
Marketing and Advertising  
Used the software for: 2+ years

### "Very Satisfied"

December 11, 2020

5.0

My overall experience have been positive, whenever I have a question or problem, the Powerpay team has always been easy to deal with and have the answer I was looking for. I also really loved the webinar, very useful info that sometimes as the year go by we forget.

Pros

I like that it is very user friendly, everything is laid out nicely

Cons

there isn't to mush that I dislike. only issues I have had were a few times when I didn't log out correctly I wasn't able to log back in for about 20 min, it kept saying that someone else was logged in.

Review Source

Response from Dayforce

December 18, 2020

Hi Yvette - Thank you for your review of Powerpay! It's great to hear that you find Powerpay useful and take advantage of our webinars! We appreciate your feedback.

JO

Jane O.  
Financial Coordinator  
Public Safety  
Used the software for: 2+ years

### "Jane's opinion"

December 14, 2020

5.0

I have had to issue a couple of different ROEs in the past couple of months for two totally different reasons. I had a little trouble with both. I phoned PowerPay and was provided prompt and effecient support each time that I called. Your employees are very polite, knowledgeable and quickly helped to solve my issues.

Pros

Software is easy to use and let's you try different options before actually submitting your payroll.

Cons

When changing any setup I would prefer to know the options available and how they affect my choice.

Review Source

Response from Dayforce

December 31, 2020

Hi Jane - Thank you very much for your feedback! We're very happy to hear that our support team was able to assist with any struggles you had.

DB

Dave B.  
GM  
Hospitality  
Used the software for: 2+ years

### "Powerpay is easy to use for administrator and employees "

November 3, 2022

5.0

Pros

It gives me a clear overview and access to all facets of our company's payroll without making it complicated, very knowledgeable customer service if you need it, but I find PP so clear and easy that I hardly ever call them.

Cons

There is not that that I don't like about the software, except the process time and the number of days that they hold payment before payday.

Review Source

LB

Lisa B.  
Controller  
Photography  
Used the software for: 2+ years

### "Easy"

April 30, 2021

5.0

Great, staff are always great to deal with and know what to do right away.

Pros

Very easy to move around and get the information I want. Takes minimal time to create payroll and finalization of payroll to get the paystubs is fast.

Cons

If not set up correctly to begin with, it can be a nightmare getting the information I want.

Review Source

Response from Dayforce

May 3, 2021

Hi Lisa - thank you so much for the feedback! We're happy to hear that you find Powerpay easy to use and that you've received great service from our support team!

RG

Rolanda G.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Rolanda's review"

April 22, 2021

5.0

I enjoy the program, getting payroll done at any time of the day works very well for me. When I did have help I got answers right away and we were back up and running. I have mentioned Ceridian to others when asked about a good payroll program.

Pros

I like that the program is so user friendly. I can get my payroll completed with ease.

Cons

dislike I cannot save a new hire or Roe without filling it out in full. I needed to answer a customer and lost my enter and had to restart again.

Review Source

Response from Dayforce

May 3, 2021

Hi Rolanda - Thank you very much for the feedback! We're glad to hear that you find Powerpay easy to use and that any issues have been resolved quickly.

JM

Jessica M.  
Benefits & Admin. Officer  
Banking  
Used the software for: 2+ years

### "Powerpay makes paying your people easy!"

March 17, 2020

5.0

Overall I love Powerpay - so much so that all 4 organizations I process payroll for are now on this system!

Pros

Software is easy to use and navigate. Ceridian has been making lots of changes lately to enhance the user experience and it shows!

Cons

Wish there were more basic reporting features available in Ceridian to easily run employee based reports. Also wished the enhanced reporting was easier to understand / navigate.

Reason for choosing Dayforce Powerpay

Not certain what was considered back in 2014 but since that time any other changes made for other companies has been based on Powerpay being the only option and we did not pursue others.

Review Source

RR

Ruby R.  
Accounting  
Construction  
Used the software for: 2+ years

### "Ceridian Payroll"

March 24, 2022

4.0

Pros

We only do basic payroll. This product suits our needs in terms of processing, customer support, features and cost. I like that this does the payroll deduction remittance and tax forms submission not to mention that it is user-friendly and customer service is always there if you need help.

Cons

We are doing bi-weekly payroll and for salaried employees you need to enter their bi-weekly rate and not their annual salary. But I guess this makes sense as sometimes there are 27 pays in a year (usually it is 26 pays in a year).

Review Source

CD

Carson D.  
Hr Generalist  
Warehousing  
Used the software for: 6-12 months

### "Powerpay review after first year"

January 4, 2021

4.0

It has replaced and improved our overall payroll process and some HRIS material. Customer service again has been great.

Pros

The customer ongoing support. There has been pros and cons with the product but the customer service has been exceptional throughout.

Cons

Its a little bit expensive, and the implementation was not as easy as i had expected.

Review Source

Response from Dayforce

January 13, 2021

Hi Carson - Thank you for the feedback, we greatly appreciate it. We're happy to hear that our support team has been able to assist through any issues you may have had.

JB

Jennefer B.  
VP, Finance & Operations  
Oil & Energy  
Used the software for: 2+ years

### "Make your payroll Easier!"

March 5, 2020

5.0

Powerpay is easy to use and makes the process less burdensome, especially when doing multiple payrolls.

Pros

Ceridian Power Pay is simple to use, takes the headache out of doing your payroll. Easy to follow, and fantastic support.

Cons

In anything, there is always room for improvement, but what I love about Ceridian is that they are always evolving, always looking for ways to make the product better and ways to make your job easier!

Reason for choosing Dayforce Powerpay

I have used PowerPay (and versions of Ceridian) over many years. Each time I go to a new employer or client, I end up switching to Ceridian.

Switched from

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)

ADP is much less user friendly and "clumsy".

Review Source

JF

Janice F.  
Administration & Finance Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great value for service"

February 3, 2021

4.0

Having a team of professionals who can answer questions in a quick and professional manner has been so refreshing compared to our last provider

Pros

Setup process was smooth and assistance provided each step of the way.

Cons

I would like to see a holiday pay calculation feature.

Review Source

Response from Dayforce

February 8, 2021

Hi Janice - Thank you for your feedback, it is greatly appreciated.

MB

Mary B.  
office manager  
Paper & Forest Products  
Used the software for: 2+ years

### "Mary Boggs Powerpay Review"

July 26, 2021

5.0

i used powerpay before i worked at Windsor pallet. as soon as i came here 14 years ago, they needed a new payroll system and i instantly said Ceridian and now powerpay was what we have to use.

Pros

very easy to use. it's quick to do the payroll and not cumbersome. the reports are very useful and and have ceridian do t4s and government remittances is a big saving of my time.

Cons

we use everything we need for our business

Reason for choosing Dayforce Powerpay

i used it before i came here

Review Source

Scott J.  
Account Manager  
Furniture  
Used the software for: 2+ years

### "Good software for accounting and Taxes"

December 15, 2020

5.0

Not so much problems, thats more for our HR Manager but its very easy to use software

Pros

Everything is easily accessible, right at your fingertips.

Cons

Sometimes it slow but that not much else to complain about

Review Source

Response from Dayforce

December 31, 2020

Hi Scott - Thank you for your feedback!

TL

Tammy L.  
Administrative Lead  
Financial Services  
Used the software for: 2+ years

### "Payroll"

February 19, 2021

4.0

Great.

Pros

Easy to navigate. Input is easy. Reports are super efficient.

Cons

Little education probably do not use it to its full potential.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Dayforce Powerpay

I had used Quic books payroll years ago and prefer having a third party manage deductions etc.

Review Source

Response from Dayforce

February 26, 2021

Hi Tammy - Thank you for the feedback, we greatly appreciate it!

CP

Colleen P.  
Accounting  
Restaurants  
Used the software for: 2+ years

### "User Friendly"

February 22, 2021

5.0

I really like using this and if I have ever had a questions, it was always answered by a quick and friendly phone call.

Pros

I love how easy it is to navigate and laid out. This is very user friendly compared to the previous payroll provider we had. There are lots of helpful tools if you find yourself stumped. The Home page is always updated with current "Need to Knows".

Cons

Nothing, I find this easy to use. Even if you don't little to none payroll background.

Reason for choosing Dayforce Powerpay

Came highly recommend.

Review Source

Response from Dayforce

March 9, 2021

Hi Colleen - Thank you so much for the feedback!

GP

Gina P.  
Accountant  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Powerpay"

December 11, 2020

5.0

Would highly recommend

Pros

Ease of use, can enter data at any time and review multiple times before submitting. Great customer support, wait time is minimal and each support call has been optimal over the last 8 years.

Cons

Some features used less often are difficult to navigate, ie issuing ROE, but call support has been very helpful to help navigate that task.

Review Source

Response from Dayforce

December 22, 2020

Hi Gina - Thank you so much for your review! We appreciate your loyalty over the last 8 years! It is great to hear that our support team has been able to assist you with any issues. Thank you again!

SA

Stephanie A.  
Business Owner  
Automotive  
Used the software for: 1-2 years

### "Small Business Life Saver"

January 15, 2021

5.0

As a business owner, it was a new process for us to switch from subcontractors to employees. PowerPay took the fear of transitioning by ensuring that we were set-up for success, eradicating the guesswork of remittances and year-end reports. When you first join PowerPay, you are assigned a personal assistant to orientate you, which was a HUGE asset (since I am not one to sit and read through manuals). Once I learned the system, it has been straightforward for regular payroll. However, my FAVORITE part about PowerPay is their customer service. I can ask any question and I ALWAYS get friendly, patient assistance.

Pros

Setting up a regular pay run, printing reports, accessing self-service is all great. We also appreciate the online tutorial videos.

Cons

I am not highly knowledgeable in payroll codes (since I am a small business owner thrust into this by necessity!), so I need assistance when setting up special cases (ex. a pay advance, ROE, etc). But that is mainly an expertise issue on my behalf, not a software concern.

Reason for choosing Dayforce Powerpay

My accountant raves about you! So, that's why we did not even research anyone else.

Review Source

Response from Dayforce

January 25, 2021

Hi Stephanie - Thank you so much for your feedback! We can't tell you how great it is to hear how happy you are with Powerpay and also our amazing customer support team!

MK

Morag K.  
Controller  
Consumer Services  
Used the software for: 2+ years

### "Ceridian makes things easier"

February 23, 2021

5.0

We've always been very happy, saves so much time and staffing. Especially love the people on the help lines.

Pros

The generation of ROEs saves so much time, it's a life saver. The ability to pull prior years reports is great.

Cons

Nothing really missing nor that we don't like.

Alternatives considered

[ADS Software](https://www.capterra.com/p/185447/ADS-Software/)

Reason for choosing Dayforce Powerpay

Customer servie

Review Source

Response from Dayforce

February 26, 2021

Hi Morag - Thank you for sharing your experience with Powerpay! We're glad that you enjoy using the solution and that our support team has been helpful!

CC

Cecilia C.  
office manager  
Architecture & Planning  
Used the software for: 2+ years

### "review by administrator"

December 11, 2020

5.0

Reliable and stress free

Pros

Easy to use, reliable, stress free, easy to reach out for support if needed

Cons

The web page takes some getting used to initially, but after that it is easy

Review Source

Response from Dayforce

December 15, 2020

Hi Cecilia - Thank you for your feedback, it is very much appreciated!

AD

Aaron D.  
Accounts Receivable / Payroll Clerk  
Marketing and Advertising  
Used the software for: 2+ years

### "Web3 Review of Powerpay"

December 11, 2020

4.0

The more I use the program, the more familiar I become. It's straight forward and easy to get started.

Pros

The ease of entering hours to be paid, and the flexibility to use different methods (salary to hourly)

Cons

I dislike having to begin a pay period before I can add or modify employee information.

Review Source

Response from Dayforce

December 17, 2020

Hi Aaron - Thank you for your feedback! We're glad you find Powerpay easy to use. We now have the functionality to access employee information without having to be in a pay period. We'd love to walk you through that! Thank you again!

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