# Page 5 | Dayforce Powerpay Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Dayforce Powerpay the right Human Resources solution for you? Explore 266 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/198964/Dayforce-Powerpay/reviews --- Dayforce Powerpay 4.7 (266) [View alternatives](https://www.capterra.com/p/198964/Dayforce-Powerpay/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Dayforce Powerpay ## Showing most helpful reviews Showing 101-125 of 266 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LJ Leanne J. Partner Law Practice Used the software for: 2+ years ### "User Friendly, Amazing Customer Service" December 11, 2020 5.0 I have used this software for years and have never had a complaint from an office manager nor issues to deal with. Pros The best part about having this software is that, while it is already easy to use, I know that when I call customer service for assistance on the rare occasion I require it, I will get someone fast and who knows what they are doing. They are professional and courteous always. Cons I have not found anything I do not like. Review Source Response from Dayforce December 17, 2020 Hi Leanne - Thank you for your feedback, we're so happy to hear that you are confident in our world class support team and that we can be there to assist when you need it! Thank you! MB Mary-Alice B. Bookkeeper/Payroll Administrator Education Management Used the software for: 2+ years ### "I love Ceridian" March 3, 2021 5.0 It has always been so easy to use and so well serviced. The Customer Care is exceptional. Pros It is very user-friendly, easy to use and quick to use. Also, the support is exceptional. Cons I don't integrate with my accounting system. As there are so many parts to my reporting, I don't think this would work regardless. Reason for choosing Dayforce Powerpay I wasn't aware of options but, had used this product in another setting, so it was an easy decision. Review Source Response from Dayforce March 9, 2021 Hi Mary-Alice - Thank you very much for the feedback! We're glad you find Powerpay quick and easy to use. VR Verified Reviewer Controller Construction Used the software for: 6-12 months ### "Good " December 28, 2022 4.0 okay - their service team is great but the software itself seems to be missing some features and others that it has feels like they are added after the fact so it doesnt flow well Pros My bookkeeper can submit payroll with ease Cons No software integrations meaning my bookkeeper has to post payroll manually Reason for choosing Dayforce Powerpay quickness to setup Review Source AG Avash G. Business Consultant Food & Beverages Used the software for: 2+ years ### "Ease to Use" February 16, 2021 5.0 Pros The payroll calculation and the payroll taxes are all taken care of. the only thing you need to do is create employee data base and the rate of pay. If you have problem creating that then just called the customer service and they will guide you. Once set up - the only work is submitting the hours and the rest is taken care of. Cons I would say - you cannot customized you reports to specific employees. But that is less of worry to me Review Source Response from Dayforce February 18, 2021 Hi Avash - Thank you very much for the feedback, it is greatly appreciated! We're glad to hear you find Powerpay easy to use! RM Rachel M. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Using Powerpay for my non profit" December 11, 2020 4.0 It has been very smooth. Everyone I have contacted on the team has be knowledgeable and given me the correct answer. Pros I find the powerpay associates are always willing to help when I call in an answer my questions in a flash! I think it was helpful to refresh on the ROE information at year end, and they always offer this as a tutorial, which I appreciate. The other piece I like is setting up a new employee. Cons I wish the new employee set up had a reminder for direct deposit. Review Source Response from Dayforce December 31, 2020 Hi Rachel - Thank you so much for your feedback! We're glad that you enjoy using Powerpay and that our support team has been able to assist you. AS Aisha S. HR Advisor Public Relations and Communications Used the software for: 2+ years ### "The best payroll platform " February 3, 2021 5.0 Pros Easy to use - intuitive. Payroll previews very helpful. Reports are easy to convert to excel. Cons Nothing. This software runs perfectly and the customer service is always quick. Review Source Response from Dayforce February 8, 2021 Hi Aisha - Thank you very much for your feedback! JC Judi C. Manager of Finance Recreational Facilities and Services Used the software for: 1-2 years ### "Easy and quick to use. Excellent support every time!" January 5, 2021 5.0 We are glad we switched to Powerpay. It's a bit pricy, but the support makes it worthwhile. Pros Online so can work from home. Can customize fields to track hours the way we need. Support is great and easily accessible. Cons Needed to work around only one type of sick time drawing from the accumulator, can't print out employee's transactions for the year without going into every pay period separately. Review Source Response from Dayforce January 13, 2021 Hi Judi - Thank you for the feedback around the sick time accumulator, our apologies for any inconvenience this has caused. We are happy to hear you are glad you made the switch to Powerpay! NT Nanase T. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Simple yet complicated" January 25, 2021 4.0 Appreciated extensive webinars and info session on covid-19 related measures. Pros Rapid entry is convenient to use. Automatic T4 calculation is helpful. Cons Vacation accumulator is hard to use especially when change in wages take place. We are now keeping the record in-house. Hard to reach customer service reps -- inconsistency in customer service quality. Wish there was greater integration around timesheet, onboarding etc. Reason for choosing Dayforce Powerpay Referral by a few other organizations within the sector Review Source Response from Dayforce January 29, 2021 Hi Nanase - Thank you very much for your feedback, especially around vacation accumulator and customer support. We will be sure to share that with the respective teams. DG Dale G. General Manageer Mechanical or Industrial Engineering Used the software for: 2+ years ### "Covid 19 Subsidies were confusing...Ceridian to the rescue" April 30, 2020 5.0 We applied for the cews subsidy, and didnt know how we could call employees back, while helping payback some losses for some employees. There were 4 different situations, and \[SENSITIVE CONTENT HIDDEN\], your representative in Nova Scotia 'Owned our experience". She took it one step at a time, making sure myself and the administrator fully understood what we were doing and why. They went through all steps, and made it exceptionally easy...all while being professional, polite, and friendly. These are the people you want on your team. Very well done. Pros We were impressed by the many things the software could do, with vacation pay calculators that we did not know we could automate, to setting up three different types of employees easily Cons I dont think so. The staff made all the difference, and the software did what worked for us. Review Source KS Kayla S. Business Operations Manager Computer Software Used the software for: 2+ years ### "Does its job" June 23, 2022 5.0 Pros Powerpay was our first payroll system and makes the payroll process straightforward and easy. Cons The system takes some getting used to and is not the most intuitive. For a small organization like ourselves a system like Wagepoint might be easier to use and have the same features. Reason for choosing Dayforce Powerpay Well recognized and public company. Review Source JM Jennifer M. Bookkeeper Accounting Used the software for: 2+ years ### "Review of Powerpay" December 11, 2020 5.0 It makes payroll easier to process, tax updates are applied in a timely manner and employees get the pay directly into their bank account. Pros I like that changes and important information appears on the home page. Cons I haven't come across anything I don't like Reason for choosing Dayforce Powerpay Powerpay was the fist choice Review Source Response from Dayforce December 18, 2020 Hi Jennifer - Thank you for providing your feedback! JP Janette P. Controller Construction Used the software for: 2+ years ### "Powerpay" December 11, 2020 5.0 I find it quick and easy to use and whenever I have a question, it's answers right away and I am able to move on to other work. Pros I like that they listen to their customers and make this very easy to follow and user friendly. Cons Nothing comes to mind, I find it user friendly and the staff always polite and helpful. Reason for choosing Dayforce Powerpay I really fell there are no comparisons. Review Source Response from Dayforce December 17, 2020 Hi Janette - Thank you so much for your feedback! We're so glad you enjoy using Powerpay! CO Connie O. Manager Accounting Used the software for: 2+ years ### "Bi-weekly payroll" December 11, 2020 5.0 Pros The transition from another payroll service was seamless. The program is very user friendly, but on the occasions that I need assistance, the customer service has always been stellar. Cons I have used to program for a couple of years and so far there is nothing that I don't like. Review Source Response from Dayforce December 22, 2020 Hi Connie - Thank you so much for your feedback! We're glad to hear that Powerpay has met your needs and our support team has been able to assist! Rachel S. Executive Administrator Religious Institutions Used the software for: Less than 6 months ### "A Solid Solution for Payroll" August 8, 2022 4.0 Good so far. The transition from manual payroll to automated has been the most complicated part, and so far it's going well. Looking forward to having everything automated moving forward! Pros The customer service has been STELLAR. Personalized help, they answer any and all of my questions, even solving technical problems with login when they came up. They're available as often as I need someone to help. The software itself is pretty straightforward and simple to understand. Cons Sometimes it's hard to know if a feature is something I'm missing using, or just don't need at all. (Thankfully my customer service person is there to help answer those questions!). Review Source JB Jennifer B. People & Culture Primary/Secondary Education Used the software for: 2+ years ### "Great software for small businesses " January 14, 2021 4.0 Pros Easy to use, straight forward software that's to the point. Cons More reporting features are needed to eliminate the need for manual calculations and data analysis. Review Source Response from Dayforce January 25, 2021 Hi Jennifer - Thank you for your feedback! RW Ryan W. F&B Accounting Hospitality Used the software for: 2+ years ### "Fully functional" February 22, 2021 4.0 I enjoy the ease of using PowerPay, navigation is simple and understandable. Pros When combined with the Dayforce applications PowerPay is a complete payroll and HR system for our organization Cons If you have an employee on leave you are not able to view or edit their file within PowerPay which is sometimes required. Review Source Response from Dayforce February 26, 2021 Hi Ryan - Thank you for sharing your experience with Powerpay! We're glad you find Powerpay simple and easy to navigate! FF France F. Executive Vice President Public Policy Used the software for: 2+ years ### "Customer Service A+" December 11, 2020 5.0 Excellent, highly recommend this product. Pros Ease of use makes payroll inputting fast and convenient. When I do run into a problem the Powerpay help desk is very helpful, knowledgeable and walks you through each step. Cons I sometimes run into difficulty navigating the system when inputting information. However the Powerpay helpdesk is always there to help. Reason for choosing Dayforce Powerpay It was recommended by our Ceridian rep. Best decision made. Review Source Response from Dayforce December 17, 2020 Hi France - Thank you so much for your feedback! We are glad to hear that you utilize our world class support team and that we can help make payday easier! HI Heather I. Payroll Manager Consumer Goods Used the software for: 2+ years ### "Good choice for a minimal system" April 1, 2021 5.0 Excellent customer service!!!! Pros ease of use and cost. We use this for 3 Canadian employees and it is exactly what we need. Cons It is really basic and there are a few things I would like to see added, like storage of termed employees. But we pay for basic and it works excellently for what we need. Review Source Response from Dayforce April 9, 2021 Hi Heather - Thank you for your feedback. The insight you provide helps us to continue to innovate and improve. MP Michael P. Human Resources Manager Furniture Used the software for: 2+ years ### " Powerpay Review" December 11, 2020 4.0 Pros integrated ROE production payroll preview Cons Reports not always easy access or set up Review Source Response from Dayforce December 22, 2020 Hi Michael - Thank you for your feedback! We greatly appreciate it!! JC James C. owner Insurance Used the software for: 2+ years ### "POWERPAY " May 11, 2021 5.0 A complete solution for payroll . Wish they would reintroduce the mobile app. Pros Easy to use. All tax forms completed at the end of the year Cons I will miss not being able to use the mobile version on my phone. This could be a game changer. Review Source Response from Dayforce May 31, 2021 Hi James - Thank you for your feedback, we're glad to hear you find Powerpay easy to use! You can still access Powerpay from your mobile device using an internet browser. It's dynamic so it will adjust to your phone screen size! SM Sarah M. Office Manager Restaurants Used the software for: 2+ years ### "Ceridian Review" January 27, 2021 5.0 Pros Easy to use the product, when an issue comes up support is always helpful Cons Haven't come across anything in last 6 years Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Better pricing Review Source Response from Dayforce January 29, 2021 Hi Sarah - Thank you for your feedback! BR Bridget R. Director of Operations Construction Used the software for: 2+ years ### "Ceridian is essential" February 23, 2021 5.0 Takes so much off of my plate. Overall experience EXTREMELY positive Pros It is easy to use and I can call with any questions about payroll. It makes tasks such as ROE, Taxation, SPP & EI contributions a snap and I honestly cant imagine functioning without it. Cons Just that I don't use it enough to know all of the features at this time. Review Source Response from Dayforce February 25, 2021 Hi Bridget - Thank you so much for the great feedback! We greatly appreciate it and are so happy that we are able to provide a positive experience! JD James D. Business Systems Analyst Financial Services Used the software for: 2+ years ### "High quality product with excellent customer service!" March 5, 2020 5.0 We have solved almost all of the manual process with payroll. We do verify the hours and enter in some additional earnings codes but otherwise the rest is automatic - even the accounting entries generate automatically for us to import in to our accounting software! Pros The ability to have all transactions automated! I do not need to manual transfer payroll funds, tax remittances, or pension contributions. Powerpay automatically does this for me so all I need to worry about is entering in the data! Cons I've asked for this feature before but with pensions that have split contributions based on YMPE there needs to be a way for the system to know an employee has hit YMPE to adjust their contribution percentage accordingly. Review Source LC Lucy C. Controller Food Production Used the software for: 2+ years ### "Great product " December 14, 2020 5.0 I have a had a positive experience with Powerpay. The client support staff are excellent and has always been able to solve any problems I have had. Pros The product is easy to use and web-based application has been a key factor during 2020. It has enabled me to work from home without and problems Cons I have not had any issues with the product. It meets our company's needs. Review Source Response from Dayforce December 31, 2020 Hi Lucy - Thanks for your feedback! We're happy to hear that you've had a positive experience with Powerpay and that our support team has been able to assist you. DS Debbie S. House Manager Non-Profit Organization Management Used the software for: 2+ years ### "Definitely recommend Powerpay" February 8, 2021 5.0 We were doing payroll manually and submitting remittances manually. Powerpay greatly shortened my time spent on payroll preparation, and ensured our remittances are filed on time, every time. Pros Powerpay is very easy to use. Support is great! A simple phone call has solved every issue I've had very quickly and respectfully. They talk you through everything as needed. Cons No cons at all. I've only had positive experiences using the software and with the support staff. Review Source Response from Dayforce February 11, 2021 Hi Debbie - Thank you for your feedback and we're glad that Powerpay has helped to save you time! Similar Products Featured