# Cuboh Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Cuboh the right Point of Sale solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/199007/Cuboh/reviews --- Cuboh 4.5 (13) [View alternatives](https://www.capterra.com/p/199007/Cuboh/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Cuboh Ease of use 4.5 Customer Service 4.8 ## Showing most helpful reviews Showing 1-13 of 13 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Davide M. CEO and co-founder Food & Beverages Used the software for: 6-12 months ### "Best online ordering aggregator in the market" July 21, 2020 5.0 Much more reliable than the previous service used (no missing orders!). Beautiful app that gives us full visibility on our online delivery business and control of our menus from the same place. Responsive customer service, easily accessible through in-app support chat. Pros Robust and reliable API integration. Feature richness. Great support from the Cuboh team. Cons Reporting dashboard is great but still missing a couple of key metrics (refunds and commissions). However the cuboh team announced they are working on them, so shouldn't take long before they become available. Alternatives considered [Ordermark](https://www.capterra.com/p/206561/Ordermark/) Reason for choosing Cuboh They were the only service that solved for all of our use cases including a restaurant-facing app allowing us to view and edit orders, manage our online menus and service availability, all from the same place. Additionally, the Cuboh team was the most responsive and prepared in the sales and onboarding process. Review Source ZH Ziyad H. Owner Food & Beverages Used the software for: Less than 6 months ### "Best 3rd party (online order) integration for restaurant POS!! BY FAR" August 24, 2020 5.0 I can't express enough how awesome the whole team have been! I can't express either how amazing the dashboard is... seriously. The mapping feature, the updates they've done since I joined, and the interactive analytics are amazing. When you log in to the online dashboard, you are presented with a beautiful analysis of all the platforms total sales and comparisons and you can filter through them too. But really my favorite feature has to be the mapping, being able to fix errors, but most importantly being able to update my menu anytime I want without having to notify anyone at Cuboh! I can go live in just a few minutes. Chowly and Itsacheckmate don't even come close. Pros 1) Online Dashboard!!! 2) Tablet 3) Customer Service Lets start with the dashboard. This thing alone puts them WAY ahead of their competition. The first time I logged into it, I was taken aback at how much more advanced they are technologically than any of the others I've used, and since then they have made updates that made it even better! I'm not sure if it was due to the feedback I gave them, because they were so quick to implement them, but any concerns I had were remedied within a couple of weeks and I've only been with them for a month or so. They have an amazing reporting and interactive analytics, but most importantly, the thing that WOW'd me was the mapping feature. As with all other services I used, there were always mapping issues after on-boarding, especially since my menu is a foreign one, and the mapping feature just makes it so easy for you to fix those issues yourself. Onto the tablet. This is the first time I was truly able to get rid of all my 3rd party tablets! They provide features that even make it possible for you to never need to log back into the 3rd party online dashboards! Finally, I put customer service last, but it is probably even better than the dashboard! I can't believe how responsive they have been, their live chat feature on the dashboard is great, they respond to emails, and I can't even remember if they gave us a phone number or not because they just resolve everything so quick by chat. I can't be happier with their service! Cons I'd say they have fewer integrations right now than the other platforms we've used, but I'm sure they will catch up quickly! I always like for things to be cheaper but this might be one of the first times I feel I'm getting full value for my money. They are priced in between Chowly (most expensive) and Itsacheckmate (cheapest). Alternatives considered [Ordermark](https://www.capterra.com/p/206561/Ordermark/)[OrderOut](https://www.capterra.com/p/178564/OrderOut/) Reason for choosing Cuboh I also researched Otter but when I type Otter in the search field it messed up my whole review and I had to start over. Capterra needs to fix that bug, what a waste of time my first go was... but I like Cuboh so much I'm actually writing this review for a second time! I normally don't even leave reviews, especially good ones. Review Source GL Germaine L. Executive Admin Food & Beverages Used the software for: 6-12 months ### "Good Concept" January 16, 2023 3.0 I think it is a great concept that might need a little bit more development and bug fixes to be a great app. Pros I really like that hot can take and consolidate other platforms into one easy to use and convenient place. Instead of checking three separate tablets for online orders, they are all available and visible in one place. Cons There is often translation issues. One system will not translate to another or the order management system/pos will not translate to Cuboh tablet causing customers to order stuff that is currently not available. Alternatives considered [Otter](https://www.capterra.com/p/202799/Otter/) Review Source Response from ChowNow January 17, 2023 Hi Germaine! Juan here, Cuboh's CEO����. Thanks so much for taking the time to leave a review. We love to hear that you enjoy the ease of use, and I am sorry to hear about the translation issues. This can be easily addressed by our team by upgrading you to our new POS integration method which has reduced errors for our other clients by 100%. Can you please email me at juan(at)cuboh.com? I tried to locate your account but was unable to. I'd love to make things right! Happy to help, Neal I. CEO Restaurants Used the software for: 2+ years ### "Helps run our restaurant easier, more efficiently, fewer erros" March 3, 2020 5.0 Using Cuboh has allowed us to execute delivery orders more efficiently and accurately. Having a simplified process has allowed our restaurant to grow delivery sales and given us the confidence to push this sales channel harder. Pros The ability to combine all delivery platforms to one tablet and one printer was HUGE for our business. Many tablets meant training employees on solving the same problem 4 different ways. Tickets print up in a standardized format for maximum order accuracy. Useful data reporting and analytics are available as well. Cons No strong critiques here. I'd like to see a few more features around data reporting and POS integration. However, updates are rolled out regularly and my understanding is that more features of this nature are coming. Reason for choosing Cuboh Cuboh offers a good array of features at a significantly lower cost to Ordermark. I was not able to find other suitable software solutions that adequately met the needs of our business at that time. Review Source SA Silviu A. MGMR Restaurants Used the software for: 1-2 years ### "Love Cuboh" January 27, 2020 5.0 Cuboh was designed from the beginning as a two way communicator and that's what makes it powerful. In Salad Box Miami we run an Alpha version of Cuboh where a lot of the new add-ons are being tested and I'm impressed to see that a lot of the suggestions made by partnered restaurants are turning into new features. The fact that Cuboh is so keen to continuously develop and enhance their features based on customer input makes them a great company to be partnered with. The web interface for reports is also constantly improving and shows great insights about the restaurant's performance in terms of its online ordering applications Pros There's software that acts as a feature (POS integrator). There's other software that acts as a mailbox (dispatcher). What I love about Cuboh is the fact that it combines both of the above and more. Cuboh is a tool when it comes to handling a restaurant's online ordering needs. It gives you full control of the orders without having to plug in the delivery platforms' own tablets, otherwise referred to as the tablet shrine :blush:. You can refund, charge, access contact details, check the highlighted comments, toggle item availability or full platform availability, and this is just naming a few of the things Cuboh can do. Receipt printing is standardized so that receipts from different platforms look the same. That means less mistakes in prep, leading to better reviews, which translates into higher sales. Cons Time of implementing new features takes a bit longer than expected at times Reason for choosing Cuboh Cuboh is a tool, not a feature. Continous upgrade and development of functionality Review Source TM Tory M. Director of Stores/Owner Restaurants Used the software for: 6-12 months ### "Cuboh Review" November 30, 2020 3.0 The Cuboh team offers a very friendly and communication customer service experience. As a company, I thoroughly enjoy working with Cuboh. However, I often find glitches or errors in the system, and am often told "it isn't possible to fix." This can be very frustrating, especially when it affects serious components like tax. Pros The best part of this software is that it can synchronize with our POS and all third party sites, which makes menu updates relatively easy. Cons There are always little issues that come up that affect our accounting and general operations (presently, we are having to double check every order that comes through to make sure the price, taxes, delivery fees, and final price are accurate: 80% of the time, they are not). Alternatives considered [Deliverect](https://www.capterra.com/p/197514/Delivery-Management-Sofware/)[Checkmate](https://www.capterra.com/p/181402/Checkmate/) Reason for choosing Cuboh 1\. Cuboh is Canadian 2. Friendly service 3. I like to support fellow small and growing businesses, whenever possible Review Source AV Andrew V. Owner Restaurants Used the software for: Less than 6 months ### "Still in beta mode" August 14, 2021 3.0 This feels like a demo product. Not fully finished, missing key features. Mapping took 2-3 months, paid $300. Pros It does what it says it does. Inputting GrubHub orders to the POS. As long as you map it correctly, there are no issues. Cons Not sure why I am paying for a beta product. Tons of features missing. Everything has to be done on the tablet app. Dashboard is useless. So you have to be physically at the shop to manage it. Cannot pause orders. Huge flaw. Employees never turn it back on after they disable it. Leaving the tablet off for the entire day. Dashboard has no functionality. Cannot enable / disable Grubub. Cannot pause . Review Source JC Jaime C. CEO Retail Used the software for: 6-12 months ### "Great Timekeeping Platform" August 18, 2020 5.0 One of the biggest positives I would speak to is Cuboh's amazing customer service team. ANY time we have had any type of "hiccup" the Cuboh support team has been incredible. That aspect alone has been a huge selling point when I recommend this platform to my peers. Pros This platform gave my company several of the components we needed: accurate timekeeping, reporting, and an app for the employees. It is very intuitive and extremely user friendly. Cons We have not been able to integrate with our current POS system, but that is more likely due to the age of our current POS platform. Other than that, I have no complaints. Review Source JO Jay O. Dir of Ops Restaurants Used the software for: 1-2 years ### "Great online ordering/delivery platform" March 16, 2020 5.0 Great experience. From the initial demo, to the menu mapping and the support team who effectively answers our questions through the tablet chat. Pros We manage everything from one tablet, with an intuitive User Interface. We were set up in a matter of days, not weeks and support is always available and fast. Cons I wish they had a face-to-face team that can come to our venue, here in New York. Reason for choosing Cuboh N/A Review Source CW Connor W. Financial Analyst, Software Integrator, IT Manager Food & Beverages Used the software for: 6-12 months ### "Cuboh Review" August 19, 2020 5.0 Great experience! Rarely have issues with the product. Customer service is amazing. Working with the team to develope the software components we value has truly set Cuboh apart. Pros Integrates analysis and implementation of delivery products with our workflow perfectly. Cons There are some features that we would love to see, like tablet downtime management, but that feature is currently being worked on by Cuboh. Review Source JP Jack P. Owner Restaurants Used the software for: Less than 6 months ### "Game Changer" August 18, 2020 5.0 Outstanding customer service. Really, they are the best, always helpful, thoughtful and resourceful. Five stars. Pros Cuboh changed our takeout game completely and for the better of course! We were able to massively streamline operations and take out the hassle factor of take-out. One central tablet and software controls all delivery apps and frees up staff to be more efficient. Cuboh is our best investment in 2020! Cons Nothing is ever perfect, and in streamlining some functionality is lost. But frankly it may be for the better as we focus on the most important issues and are less distracted with marginal functionality. Reason for choosing Cuboh smart integration with our POS Clover Review Source JH Jamie H. Director of Operations Food & Beverages Used the software for: Less than 6 months ### "Cuboh " January 27, 2020 5.0 Pros It has made 3rd party delivery services extremely easy to use with my restaurants. Their customer service is awesome. No complaints. Cons Nothing. Only a few small mistakes that were immediately addressed. Review Source MC MICHAEL C. CEO Food & Beverages Used the software for: Less than 6 months ### "Cuboh User Review" November 30, 2020 5.0 Very satisfied , will definitely recommend to other vendors. Pros Integration feature. Save all the time of each delivery tablet management Cons So far nothing. Experience is good and very intuitive. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.