# Tracers Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Tracers Software - reviews, pricing plans, popular comparisons to other Investigation Management products and more. Source: https://www.capterra.com/p/199038/Tracers --- # Tracers Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Tracers ## What is Tracers? Law enforcement and investigators have relied on Tracers as their premier data provider for over twenty-two years. Investigators need critical information in order to solve cases. Like piecing together a puzzle, Tracers combines public-information records with self-reported data sets to give you access to people, address and telephone histories, vehicles, businesses, assets, liens, judgments, bankruptcies, evictions, licenses, associates, and so much more. ## What is Tracers used for? [Investigation Management](https://www.capterra.com/investigation-management-software/)[Legal Research](https://www.capterra.com/legal-research-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $39 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Tracers?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.enformion.com&name=Tracers) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Tracers 3.9 (17) VS. [4.4 (79)](https://www.capterra.com/p/147599/Resolver/reviews/) Starting Price $39 per user, per month Starting Price $10000 Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (17) Ease Of Use 4.4 (38) Value For Money 3.9 (17) Value For Money 4.5 (28) Customer Service 4.2 (16) Customer Service 4.6 (24) ## Tracers alternatives [4.4 (286)](https://www.capterra.com/p/140815/Filevine/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars Highest Rated [4.7 (125)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (26)](https://www.capterra.com/p/215851/sofvie/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (25)](https://www.capterra.com/p/119211/Incident-Tracker/reviews/) Starting price $2300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/199038/Tracers/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions 2.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Customizable Reports 2.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Alter the layout and content of reports Data Management 2.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Ability to handle large datasets Inspection Management 2.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Risk Assessment 2.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Initiate collection and analysis of known risks Search/Filter 2.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Tracers 16 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Alter the layout and content of reports Assemble data from multiple sources Ability to handle large datasets Finding, identifying and collecting information for legal proceedings Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Ability to record, store, update, and retrieve information Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Initiate collection and analysis of known risks See a list of all previously conducted search requests and search results Search and filter data across systems to locate required information by entering keywords or certain criteria Collect and record basic information related to suspects Utilize research services such as analysis, articles, reports and more provided by parties from outside your organizations Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.1 (17) 4.1 Based on 17 reviews ## Pricing Value for money 3.9 (17) Basic $39.00 Value for money 3.9 (17) 3.9 Based on 17 reviews ## Integrations [ Clio](https://www.capterra.com/p/105428/Clio/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (16) 4.2 Based on 16 reviews ## User reviews Overall rating 3.9 Based on 17 reviews Filter by rating 5(12) 4(0) 3(1) 2(0) 1(4) Mentioned topic Sorted by most recent EC Edward C. Owner Real Estate ### "This is a scam company owned by an incompetent and arrogant person" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 24, 2023 Pros They do a pretty good job marketing them self as reliable source of skip trace info Cons This is a scam company owned by an incompetent and arrogant person named \[sensitive content hidden\] . They have the lowest rate of successful searches. You are better of with many other skipt tracers than Tracer.They pulled their data from other skip tracers and they just marked up their price. Avoid this company and \[sensitive content hidden\] at all costs.Google this company review and you will find many negative comments about them. Here in BBB there is not a single positive comment about them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DL Devan L. Co-founder Non-Profit Organization Management ### "Highly recommend to other businesses and people in the PI industry, Tracers is a must have!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 12, 2023 I would say using Tracers has been great. While there was a bump with my account, the staff helped fix everything and they truly demonstrated a type of hands on care that admittedly, companies like TLO lack.I have nothing but respect and positive things to say about this company. My experience has been so positive that I plan on staying with them for a very long time and developing the relationship with them and whether you're getting a public records account or a regulated data account I would say it's 100% worth it.Initially, it was between Tracers and Lexisnexus. Well, a buddy signed up for Lexis, and I got to try it, and lets just say the data that Tracers has is way better! Tracers has assisted my efforts, and they have made me feel seen and heard as a loyal client. Pros I love the massive amounts of data, the refreshing blue dashboard, and the way the leadership treats and respects its loyal customers. Been with Tracers for almost 8 months, and I would say I am staying! Tracers and TLOxp are my main go to's now. Tried them all, must say Tracers gets two thumbs up from me! It's super simple to do an inspection, the data quality is unmatched for public records, and overall just a must have for investigators or businesses doing due diligence. Bottom line if youre a new or old investigator looking to equip yourself with tools that quickly seperate you from the amateurs, make sure you include Tracers! I Believe Tracers, TLO, and IDI are the best tools that a Lawyer, investigator, or practitioner of due diligence could have. Another bonus is that support is all US based.If you've been wondering whether or not to go with them, DO IT! You will not be disappointed Cons At first I though there was something wrong with my account and I was disappointed, but management pointed the problem out and it was fixed.Besides the bump in the road which was quick, I have (and still do) always love Tracers! Switched from [Accurint Virtual Crime Center](https://www.capterra.com/p/234108/Accurint-Virtual-Crime-Center/) Tracers is competing with TLO at this point. If you don't understand that/haven't used TLO, then you probably do not understand. Tracers is so much better the accurint. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Suleiman Y. Bounty hunter Security and Investigations ### "Stick to TransUnion TLO" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 12, 2022 Pros My favorite part about the software especially the company is it makes you realize there’s nothing better than TransUnion TLO. Don’t make the switch to TRACERS. Worst move ever. Cons The realization that it’s just another company with the same info as everyone else just in a different format. Not worth the switch from what you know. Tracers has too many people involved in the entry and none have communicated synonymously. Switched from [TruLookup](https://www.capterra.com/p/173290/TLOxp/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SH Skye H. Private investment Real Estate ### "Not sure why so many good reviews" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 9, 2022 Got stuck with a 12 month contract for useless software. I'm using Peoplefinder Pro by Tracers and pay $200 a month for a useless service Pros Not much. The software is overpriced and the information it provides is just as easy to find with a Google search Cons Costs 4x as much as other software that accomplishes the same tasks Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Daniel F. Attorney Legal Services ### "You cant escape this program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2021 Great. I have not struck out yet on finding someone or learning what I considered critical or necessary information and not some random information anyone can find using google. It is very deep and very solid. I will continue to subscribe at the negotiated package price. Pros This is a superb program we use consistently to locate parties, witnesses, assets, or other litigation-related needs. It is easy to use and you can negotiate a package price to meet your budget. you can do a surface barebone search or an in-depth search that will include local neighbors, local family, work, criminal, bankruptcy, judgments, liens, etc. I don't know what we would do without it and you can track and charge it by the case making it a recoverable expense. The staff understood it quickly and can grab the reports for me. Cons I would like to see more direct access to the material it locates. for example, if there is a court record a link to that record would make the search easier. The program is adding features all the time so It would not surprise me to see the AI continue to get better. Still, the best program, and I am being picky as I am 99% satisfied with the entire program. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MP Margo P. Operations Manager Legal Services ### "I’m sorry I recommended this product to my boss" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 17, 2020 It was disappointing Pros There wasn’t much I like about this product. The information available in terms of addresses I could actually find online with my standard internet searches. Cons I was very disappointed because I actually researched the product and made the recommendation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Jonathan C. President Legal Services ### "Effective and accurate information and support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2020 the support is very good, they are able to answer the difficult questions with solutions Pros This product is easy to use, and has features that others do not have Cons nothing it provides positive results and it has ease of search Reasons for choosing Tracers They have information that the others do not as well as searches that are unique Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MP Michael P. Criminal Defense Private Investigator Legal Services ### "Comprehensive Data Research and Responsive Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2020 I'm a criminal defense and military law private investigator. I've worked with Tracers going on 14 years. The organization is always responsive to my research needs. That makes my work easier and extremely productive. My most recent experience with \[SENSITIVE CONTENT HIDDEN\], in customer service, was excellent on many levels. She is professional, knowledgeable of the depth and breadth of the services and their intricacies, and made me felt important with her care and concern taking time to answer all of my questions and providing solutions for optimal results. Because of Tracers' services, my attorney clients approach me for their difficult cases that other investigators are unable to handle and bring the needed results I can provide. I'm grateful for the business and partnership relationship Tracers gives me for my continuing success. Pros The data research and information provided is extensive. It penetrates deep into unique sources giving me information rarely found elsewhere. The fees are reasonable and help me to keep my investigation fees affordable for clients and defendants with limited resources. Tracers has contributed to my success helping my clientele attain their goals and missions. Cons It would help to have a clearer understanding of what each research element provides in a summary that also includes a detailed listing of the pricing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BN Bill N. Owner Security and Investigations ### "Professional Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2020 They are always there to help. Pros When having a problem a phone call to office is all it takes to get professional and complete help! Cons Sometimes it is a little difficult to figure where to serch Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KH Kathy H. Owner Security and Investigations ### "Support services" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2020 I find them very helpful when I call to ask questions. The staff are very accommodating and helpful and pleasant to deal with. The wait time if minimal if any. They are patient and are willing to take the time to answer questions in layman's terms to make the system very user friendly. Pros It encompasses so many facets of what is needed to "connect the dots" and do full backgrounds on individuals and explore other avenues to to provide a very detailed product to my clients Cons I wish it would cover more asset details and have a different or separate classification in order to obtain license plate registration information. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/199038/Tracers/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)