--- title: "RMH Store Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about RMH Store Software - reviews, pricing plans, popular comparisons to other Point of Sale products and more." source_url: "https://www.capterra.com/p/199048/RMH-Store/" page_type: "product" language: "en" --- # RMH Store Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) RMH Store ## What is RMH Store? Retail Management Hero (RMH) is a configurable retail POS and inventory management platform for specialty and multi-store retailers that require deep operational flexibility, integration extensibility, and local data control. Delivered through expert partners, RMH provides a structured path to modernize from Microsoft Dynamics RMS and other legacy retail systems. RMH pairs a full-featured store POS with back-office tools for inventory, purchasing, merchandising, pricing, promotions, loyalty, customer management, and reporting. RMH Central adds headquarters-level visibility, centralized item and price management, and enterprise reporting. An open architecture and dedicated SDKs let certified partners extend the POS, tailor workflows by vertical, and integrate ERP, eCommerce, loyalty, and payment systems. Hybrid deployment keeps transactions running locally at the store, so retailers keep selling even when connectivity drops while still benefiting from centralized management. ## What is RMH Store used for? [Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/) Top alternative Featured Overall rating Based on 38 user reviews Reviews sentiment Positive 84% Neutral 0% Negative 16% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RMH Store?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://rmhpos.com&name=RMH Store) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RMH Store 4.2 (38) VS. [3.8 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price Contact vendor Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (38) Ease Of Use 3.8 (726) Value For Money 4.2 (34) Value For Money 3.6 (679) Customer Service 4.3 (34) Customer Service 3.6 (701) ## RMH Store alternatives Highest Rated [4.9 (163)](https://www.capterra.com/p/120411/Datascan-Pharmacy-Software/reviews/) Starting price $2500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Shopify](https://www.capterra.com/p/83891/Shopify/) [4.5 (6,701)](https://www.capterra.com/p/83891/Shopify/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/83891/Shopify/) [RetailEdge](https://www.capterra.com/p/76636/RetailEdge/) [4.8 (188)](https://www.capterra.com/p/76636/RetailEdge/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/76636/RetailEdge/) [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,543)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) [View all alternatives](https://www.capterra.com/p/199048/RMH-Store/alternatives/) ## FAQs about RMH Store Overview ### Which roles and teams benefit most from RMH Store? RMH Store is most used by retail owners, presidents, CEOs, and general managers who need end-to-end visibility into store operations, sales, and inventory. Sales teams and retail support managers rely on it for transactions and customer service, while project managers, IT leaders, and business consultants use it to streamline retail processes and system implementations. Answer based on 38 reviews Overview ### What company size and industries is RMH Store built for? RMH Store is built primarily for small retail businesses, with 97% of reviewers from small companies and Retail leading at 32%. It serves specialty and multi-store retailers across verticals such as liquor, pet, grocery, and beauty supply, while also appearing in Computer Software at 26% and IT services at 13%. Answer based on 38 reviews Features and Usability ### What are the key features of RMH Store? RMH Store includes point of sale (POS), retail management, and accounting features, plus inventory management, stock management, and purchase order management. It also offers billing and invoicing, payment processing, cash management, customer accounts, sales reports, and multi-location support for retail operations. Integrations ### Which third-party tools and platforms does RMH Store integrate with? RMH Store integrates with WebSell, which connects the store website to the products the business offers. Reviewer feedback specifically identifies WebSell as the third-party integration used with RMH Store for linking ecommerce storefront activity with in-store product availability and catalog visibility. Answer based on 10 reviews Getting Started and Support ### What training and onboarding options does RMH Store offer? RMH Store provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation serves as written reference, and videos provide self-paced visual guidance for teams getting started. Answer based on 2 reviews Getting Started and Support ### What customer support options does RMH Store offer? RMH Store provides Email/Help Desk, FAQ/Forum, and a Knowledge Base for support. User feedback is mixed: some describe the support team as ready to help and note community assistance, while others report limited setup guidance, missing how-to material, and high support costs for questions. Answer based on 3 reviews Ease of use ### Is RMH Store easy to learn and use? RMH Store feels easy to learn for daily retail work, especially at the POS and inventory level. Small retail teams and new cashiers often find the interface familiar and straightforward, particularly for stores moving from Microsoft RMS, though reporting, stocktaking, and more complex issue resolution can feel less intuitive. Answer based on 10 reviews ## Features AI summary Based on 3,559 Point of Sale reviews Capterra data shows that buyers of Point of Sale software rank the following features as their top priorities: - **Credit Card Processing** (**73%** of reviewers rated this feature as critical) - **Electronic Payments** (**60%**) - **Payment Processing** (**58%**) RMH Store supports all three of the features reviewers value most: Credit Card Processing, Electronic Payments, and Payment Processing. Together, these capabilities help businesses accept transactions in multiple ways, manage payments more efficiently, and keep checkout operations running smoothly, allowing teams to deliver faster service and maintain accurate sales handling. Electronic Payments 5.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Payment Processing 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Inventory Tracking 5.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Sales Reports 4.3 (6) 116.67% of 6 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Inventory Management 4.5 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Barcode/Ticket Scanning 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Scan barcodes to ensure accurate pricing and label tracking RMH Store 59 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - API: Application programming interface that allows for integration with other systems/databases - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Credit Card Processing: Accept and process credit card transactions - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Retail: For Retail Stores - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - Layaway Management: Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Product Catalog: Present a catalog of inventory that customers can view - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail Management: Manage sales in retail stores - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Returns Tracking: See what items have been returned - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Stock Management: Manage the buying, selling, and holding of stocks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Touch Screen: Interactivity between software and users by touching areas on the screen of display devices - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period --- Get Advice We can help you find the software with the features you need. Features 4.1 (38) 4.1 Based on 38 reviews ## Pricing Value for money 4.2 (34) ### Starting price Free trial not available Value for money 4.2 (34) 4.2 Based on 34 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (34) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (34) 4.3 Based on 34 reviews ## User reviews Overall rating 4.2 Based on 38 reviews Filter by rating 5(26) 4(6) 3(0) 2(1) 1(5) Mentioned topic Sorted by most recent CP christine P. manager gift shop Health, Wellness and Fitness ### "volunteers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 9, 2024 Pros Being a manager of a Hospital gift shop we have many volunteers ranging in age and experience. This system is easy to follow/use for our staff and employees Cons This is coming from my volunteers that they feel it is more steps for the transaction. (In my opinion it is more streamlined and direct) Switched from [RMS POS](https://www.capterra.com/p/221468/RMS-POS/) Outdated and running slow and not updated for our payroll deduction process Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PF Paul F. Sales Retail ### "RMH for Your Store" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2024 Excellent, love the reports, credit card processing module saved me tons of cash versus my previpus processor, Store associates really like the simple POS interface. Pros Fully integrated Prdering Receiving, Sales, Physical Inventory and Reports. Cons Had to chnage from Quick Books, was a little nervous about the switch. My install team made me very comfortable with the switch. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) End of like letter from Quickbooks. Looked at 5 different systems. RMH best fit my needs Reasons for choosing RMH Store Simple for my in house employees to run. Reporting was best in class. The Cloud POS apps can't match the report customization. Inexpensive credit card processing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JK John K. Owner Computer Software ### "RMH works for my business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2024 Easy to use and train employees and staff Pros Excellent customer support and easy transition Cons Web integration options and mobilty features out of the box Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Local support and customer references provided to me Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JP Jon P. Owner Retail ### "RMH is a wonderful product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 8, 2024 Pros RMH is a hands on product that is easy to understand. train others in and implement for your business. Cons My only nitpick would be the inability to create multiple of the same reports side by side without having to export the data. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS ray S. president Retail ### "RMH MCS Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 2, 2024 excellent Support from MCS. Mary and Shawn have the best support Pros Support from MCS. Mary and Shawn have the best support Cons Nothing special it works well could be easier for new users Reasons for choosing RMH Store MCS Support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Chaya B. Owner Apparel & Fashion ### "Very functional " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 11, 2024 It gets the job done ,with very little intervention needed Pros Combined retail realm and microsoft rms Especially good for matrix items Cons Reports are hard most are missing the microsoft drill down Switched from [GitHub](https://www.capterra.com/p/129067/GitHub/) Reasons for choosing RMH Store Because of the easy transition between rms and rmh Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TK Tamara K. Owner Retail ### "Store review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 11, 2024 RMH Store is overall a simple system for me and my employees to use in order to process our sales and incoming inventory. Other than the process of creating sales reports, which I do not care for, the RMH system works well for our small business. Pros The POS interface is very user-friendly and intuitive. Cons The reporting feature is not user-friendly or intuitive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GM George M. EVP Computer Software ### "A Robust POS for SMB Retailers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 15, 2023 Intuitive, all-encompassing, scalable solution, turning data into actionable insights for growth. Pros Comprehensive, integrated solution offering real-time insights, adaptable to various retail needs. Cons RMH releases many features, which is inherently a great thing, however, regular updates and maintenance may present challenges, especially for businesses without a dedicated IT team. Switched from [RMS POS](https://www.capterra.com/p/221468/RMS-POS/) It was the natural progression; RMH was designed for Microsoft RMS subscribers to migrate. Alternatives considered [NCR Voyix](https://www.capterra.com/p/7227/NCR-Counterpoint/) Reasons for choosing RMH Store Price, user adoption (likeness to RMS) and database adaptability (portability of Microsoft RMS history). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jill S. Controller Retail ### "RMH Point of Sale" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 11, 2023 RMH is a reliable POS system that we can quickly train our employees on so they can be up and running. Very pleased with this product. Still learning how to navigate reports and get all the information we need. Pros RMH is very user friendly , inventory management is easy with this product. Cons Integration took a bit of time, but was done very thoroughly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GF Grier F. Owner Retail ### "Multi Store Resort Gift Shop Business " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 9, 2023 The system is easy to use. Integrates well with our website. Meets all of our needs. Pros RMH conversion from RMS was east to do. Employees were able to quickly become functional with the system due to its similarity with RMS. RMH has capabilities to manage a multi-store operation centrally. Cons RMH’s policy is to communicate with users only through the third party integrator. This is satisfactory most of the time, but not always. It can be difficult to get a more complicated issues resolved due to this process. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/199048/RMH-Store/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Epos Now vs RMH Store](https://www.capterra.com/compare/152638-199048/Epos-Now-vs-RMH-Store)