# RMH Store Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is RMH Store the right Point of Sale solution for you? Explore 38 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/199048/RMH-Store/reviews --- RMH Store 4.2 (38) [View alternatives](https://www.capterra.com/p/199048/RMH-Store/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated December 29th, 2025 # Reviews of RMH Store Ease of use 4.2 Customer Service 4.3 ## Pros and Cons in Reviews FR Francisco R Project ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “RMH is a really good software, excellent for inventory tracking, sales reports, integration with other systems, etc.“ September 20, 2021 RR Roberto R OwnerInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “I honestly believe that it is cutting-edge software and that it will continue to improve and integrate solutions for current and future demand.“ September 20, 2021 NR Nancy R Vice President Retail, 11 - 50 employeesUsed the software for: 1-2 years. “The software is overall easy to use and has a lot of options on how to get to functions.“ September 30, 2021 LT Luis T Tech Support ManagerComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “Easy to setup and user friendly, also makes it easy to keep track of the all store inventory. “ October 8, 2021 ## Showing most helpful reviews Showing 1-25 of 38 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Juan Alejandro A. CEO Information Technology and Services Used the software for: 2+ years ### "RMH is a great tool to solve the needs of both the point of sale and the headquarters." August 18, 2021 5.0 Pros Easy adaptation to specific business requirements. Intuitive features and interface. Cons Headquarters pricing scheme. That's all. Review Source rS ray S. president Retail Used the software for: 2+ years ### "RMH MCS Review" July 2, 2024 5.0 excellent Support from MCS. Mary and Shawn have the best support Pros Support from MCS. Mary and Shawn have the best support Cons Nothing special it works well could be easier for new users Reason for choosing RMH Store MCS Support Review Source KF Karole F. Owner Retail Used the software for: Less than 6 months ### "POS! OUTRAGE and WASTE OF TIME!" February 4, 2019 1.0 Since we were not given any instructions of how to setup or how the system actually works, is there anything on the internet to assist us? The videos we received October 2018 "How to Guides" is product informational videos. The "Online Training Videos tell the story of each time the system was updated from India to Australia to America with information for what clients can do, NOT "How to" do anything. We have been inching our way through since October 2018, reaching out to other retailers who use this system and are also very unsatisfied with the system, expectations and that there is no complimentary support to assist with any issues. We are now using it however not to the degree we were promised. The cost of customer support is outrageous which was not shared with us until we purchased the program. We cannot afford it every time we have a question, for which we have a lot and many more I am sure in the future. Like will this convert to another retail program? Pros Looks! The POS is pretty. Adjustable reason codes. Reason codes necessary at check out for price adjustment. Cons Looks can be deceiving. Instruction and "How to" videos incomplete or non-existent. There are a lot of dead ends. There are places where there are too many unnecessary steps. We are receiving errors and hit cancel to get out of it but it still does the function. I can't even list them all! Review Source CB Chaya B. Owner Apparel & Fashion Used the software for: 2+ years ### "Very functional " June 11, 2024 5.0 It gets the job done ,with very little intervention needed Pros Combined retail realm and microsoft rms Especially good for matrix items Cons Reports are hard most are missing the microsoft drill down Reason for choosing RMH Store Because of the easy transition between rms and rmh Review Source TK Tamara K. Owner Retail Used the software for: 2+ years ### "Store review" June 11, 2024 4.0 RMH Store is overall a simple system for me and my employees to use in order to process our sales and incoming inventory. Other than the process of creating sales reports, which I do not care for, the RMH system works well for our small business. Pros The POS interface is very user-friendly and intuitive. Cons The reporting feature is not user-friendly or intuitive. Review Source MF Martin F. Managing Director Computer Software Used the software for: 2+ years ### "Great EPOS for Small to Medium Size Business" October 4, 2021 5.0 Pros Great modern looking POS with a lot of functionality and new features added regularly. There are a number of 3rd party companies who integrate into RMH offering such things as website integrations, payment processing and loyalty addons. This list is growing all the time. The product is easy to use due to being logical and well laid out. RMH is a great replacement for Microsoft RMS, it allows for quick and easy migration and offers much of the same functionality, as well as extras such as emailing a receipt to a customer and built in loyalty. Cons Not so much for new installs but those moving from Microsoft RMS do notice some missing features such as graphs at the POS. These are however being developed and should be available in the future. Review Source GF Grier F. Owner Retail Used the software for: 2+ years ### "Multi Store Resort Gift Shop Business " July 9, 2023 5.0 The system is easy to use. Integrates well with our website. Meets all of our needs. Pros RMH conversion from RMS was east to do. Employees were able to quickly become functional with the system due to its similarity with RMS. RMH has capabilities to manage a multi-store operation centrally. Cons RMH’s policy is to communicate with users only through the third party integrator. This is satisfactory most of the time, but not always. It can be difficult to get a more complicated issues resolved due to this process. Review Source JS Jill S. Controller Retail Used the software for: 1-2 years ### "RMH Point of Sale" July 11, 2023 5.0 RMH is a reliable POS system that we can quickly train our employees on so they can be up and running. Very pleased with this product. Still learning how to navigate reports and get all the information we need. Pros RMH is very user friendly , inventory management is easy with this product. Cons Integration took a bit of time, but was done very thoroughly Review Source RR Roberto R. Owner Information Technology and Services Used the software for: 2+ years ### "Excellent POS Retail Software for Mid-Size chains and standalone stores" September 20, 2021 5.0 The system has a lot of potential and is in constant development, which I love. I honestly believe that it is cutting-edge software and that it will continue to improve and integrate solutions for current and future demand. Pros It is very easy and fast to install and setup, without sacrificing functionality and efficiency. I love that the functionality can be extended through the SDK provided with the software, which makes it very adaptable for different business verticals. The support team is always ready to help and there is also a large community of distributors that supports each other. Cons I would like there to be more reports natively or some configurable reporter, although most of the existing reports meet the desired functionality Review Source JGC Juan Gabriel C. Ingeniero Professional Training & Coaching Used the software for: 2+ years ### "excellent cost-benefit product" August 19, 2021 5.0 excellent product, cost - benefit is the best option in the market. Pros is a product that evolved from Microsoft Dynamics RMS, which has enriched it with functionality that Retail requires, the functionality of concentrating the information in the Head-Quarter and visualizing what happens in each POS and in each store, it is a functionality that everyone customers love it. the versatility of making promotions and discounts as required by the customer, that RMH chooses the best price for the customer, is something that cashiers love. Being able to configure everything we need in Retail is something that few products offer in the market. Cons the details of integration with ERP's that some clients have, they are already working on it and that is great Review Source FE Fernando E. President Information Services Used the software for: 2+ years ### "Facilidad de Migracion de RMS y mismas funcionalidades" October 1, 2021 4.0 El uso simple y eficaz de tiendas es un dállate a no pasar por alto. Pros El utilizar la misma base de datos de RMS hace una fácil migración del sistema, de igual forma, tener las mismas funcionalidades hace mas sencilla la curva de aprendizaje. Cons Una interfaz de usuario mejorada, basada en las mismas funcionalidades de RMS, mejor extension en los desarrollos para el producto y una forma fácil y sencilla de comprender. Alternatives considered [BusyPaws](https://www.capterra.com/p/231681/BusyPaws/) Reason for choosing RMH Store Facilidad de uso Review Source AT Abel T. CEO Computer Software Used the software for: 1-2 years ### "Fasty Implementation" September 17, 2021 5.0 Pros It is very simple to integrate and easy to create extensions Cons I think a RMH need a better Documentation Reason for choosing RMH Store RMH its a very simple but powerful solution Review Source EL Eduardo L. Consultor en Procesos y Herramientas Information Technology and Services Used the software for: Less than 6 months ### "implementación de rmh point of sale" October 1, 2021 5.0 Pros Es una herramienta versátil y robusta, con grandes capacidades para la gestión del punto de venta. Permite configurar múltiples opciones de tipos de productos y centralización de tiendas. Cons Únicamente permita utilizar el motor de base de datos MS SQL Server Review Source cP christine P. manager gift shop Health, Wellness and Fitness Used the software for: 1-2 years ### "volunteers" September 9, 2024 5.0 Pros Being a manager of a Hospital gift shop we have many volunteers ranging in age and experience. This system is easy to follow/use for our staff and employees Cons This is coming from my volunteers that they feel it is more steps for the transaction. (In my opinion it is more streamlined and direct) Switched from [RMS POS](https://www.capterra.com/p/221468/RMS-POS/) Outdated and running slow and not updated for our payroll deduction process Review Source PF Paul F. Sales Retail Used the software for: 2+ years ### "RMH for Your Store" July 29, 2024 5.0 Excellent, love the reports, credit card processing module saved me tons of cash versus my previpus processor, Store associates really like the simple POS interface. Pros Fully integrated Prdering Receiving, Sales, Physical Inventory and Reports. Cons Had to chnage from Quick Books, was a little nervous about the switch. My install team made me very comfortable with the switch. Reason for choosing RMH Store Simple for my in house employees to run. Reporting was best in class. The Cloud POS apps can't match the report customization. Inexpensive credit card processing. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) End of like letter from Quickbooks. Looked at 5 different systems. RMH best fit my needs Review Source JK John K. Owner Computer Software Used the software for: 2+ years ### "RMH works for my business" July 29, 2024 5.0 Easy to use and train employees and staff Pros Excellent customer support and easy transition Cons Web integration options and mobilty features out of the box Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Local support and customer references provided to me Review Source JP Jon P. Owner Retail Used the software for: 2+ years ### "RMH is a wonderful product" July 8, 2024 5.0 Pros RMH is a hands on product that is easy to understand. train others in and implement for your business. Cons My only nitpick would be the inability to create multiple of the same reports side by side without having to export the data. Review Source GM George M. EVP Computer Software Used the software for: 2+ years ### "A Robust POS for SMB Retailers" December 15, 2023 5.0 Intuitive, all-encompassing, scalable solution, turning data into actionable insights for growth. Pros Comprehensive, integrated solution offering real-time insights, adaptable to various retail needs. Cons RMH releases many features, which is inherently a great thing, however, regular updates and maintenance may present challenges, especially for businesses without a dedicated IT team. Alternatives considered [NCR Voyix](https://www.capterra.com/p/7227/NCR-Counterpoint/) Reason for choosing RMH Store Price, user adoption (likeness to RMS) and database adaptability (portability of Microsoft RMS history). Switched from [RMS POS](https://www.capterra.com/p/221468/RMS-POS/) It was the natural progression; RMH was designed for Microsoft RMS subscribers to migrate. Review Source DP Derek P. Director Retail Used the software for: 2+ years ### "Replaced Microsoft RMS" July 15, 2021 5.0 Great up grade from Microsoft RMS, get the right partner. Do not do or buy this with the intention of doing it all yourself. Find a good retail technology partner and you cannot go wrong. Pros Nice new updated platform for RMS. Seamless transition from MS RMS to RMH. We dealt with the Irish Partner and these guys were very knowledgeable. We received an extensive demo, we received a project plan when we were moving. The new improved RMH, has many improved and new features, we were explicitly advised that it is NOT RMS so expect some changes. Inventory counts - much improved Mobility through additional add on - Very good Managing Debtors & creditors - It is done correctly in RMH Fast - easy to use and configure POS screen Great Partner for deployment and support Great roadmap for future development Multi store Multi Currency - this is especially important of you trade online for managing financials. Inexpensive compared to others e.g. Retail Pro, Cigid, LS Retail Cons We miss the old RMH customer community - this however was managed by Microsoft. The Item card in back office needs more fields for data Reporting, while extensive as an accountant we could do with some year end reports, some that were available in RMS. Alternatives considered [Clover](https://www.capterra.com/p/226864/Clover/)[LS Retail](https://www.capterra.com/p/232955/LS-Retail/)[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[Retail Pro](https://www.capterra.com/p/164131/Retail-Pro-9/) Reason for choosing RMH Store Functionality, Migrate from RMS seamlessly, Partner selection, deployment options. Cost was good, options for SAAS or perpetual. Review Source AS Alexander S. Jr. Project Manager Computer Software Used the software for: 2+ years ### "The best Retail Program" October 28, 2022 5.0 Pros Lo mas que me ha gustado es todo. Super amigable de usar y todo funciona como deberia ser, reportes y inventario ha sido lo mejor que he visto en un programa de ventas. Cons Todo funciona al maximo. Lo recomiendo al 100%. Me gusta todo de RMH. Reason for choosing RMH Store n/a Review Source JP Juan P. Sales / Support Manager / Retail Specialist Computer Software Used the software for: 2+ years ### "RMH review as a reseller / implementer " August 23, 2021 5.0 The multi store maintenance features of this software are superb. Also, very solid solution not dependant on Internet connectivity for full operation functionality at store level. Pros Very easy to use. Easily customizable. Not too complicated to configure, setup and deploy. Cons Some functionality was lost from the previous version of this software (RMS). It is getting addressed and eventually this will be resolved. Reason for choosing RMH Store Solid solution / Local on site support. Review Source FR Francisco R. Project Manager Information Technology and Services Used the software for: 2+ years ### "RMH - Great Software" September 20, 2021 5.0 RMH is a really good software, excellent for inventory tracking, sales reports, integration with other systems, etc. Pros RMH is a really good software for different types of businesses, Is easy to use and open to make developments. Cons RMH still on his firsts years, they're some bugs that they are working on it. Review Source LT Luis T. Tech Support Manager Computer Software Used the software for: 2+ years ### "Easy and User Friendly" October 8, 2021 4.0 POS for any cashier is easy to use, as well as, manage the inventory and promotions. Pros Easy to setup and user friendly, also makes it easy to keep track of the all store inventory. Simple and quick invoicing. Cons Not that many manuals and help screens to walk you thru some screens or different options. Alternatives considered [LS Retail](https://www.capterra.com/p/232955/LS-Retail/) Reason for choosing RMH Store Works much better with inventory and labeling. More user friendly. Review Source HL Harvir L. Owner Retail Used the software for: 2+ years ### "Great POS" September 30, 2021 5.0 Overall RMH did an excellent job with the software, except for some minor issues. Pros POS screen is customizable as per the user which makes it easier to use. Inventory management is great. Cons Need to pay to get the basic reports understandable, For exp. Z report needs to be simplified and easier to understand. Change screen shows after the receipt print option which is opposite. Cannot remove "transaction void" option from cashiers. Review Source SR Scott R. Owner Retail Used the software for: 6-12 months ### "RMS to RMH Migration" June 15, 2020 4.0 Pros We have been using Microsoft RMS/Quicksell 2000 at our three retail stores since 1999. The main selling point for RMH is that it is designed to use the existing RMS database. The new application has been largely easy to learn and use. There are in some cases new things to get familiar with, but most manager functions are pretty straightforward and similar to RMS. The POS is very easy for new cashiers to learn and use. RMH support for us comes from our long time RMS partner, Steve. He installs updates and quickly answers our questions. I cannot comment regarding support directly from RMH. Version 3.7 has been very stable for us. Cons The separate application called Stocktake is used to perform physical inventory. I would say it is more cumbersome than using RMS. 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