--- title: "Messente Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Messente Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/199059/Messente/" page_type: "product" language: "en" --- # Messente Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Messente ## What is Messente? Messente is a business messaging platform enabling global communication via SMS, Viber, and WhatsApp through a single API. It connects to 197 countries, ensuring reliable delivery with adaptive routing algorithms that select the best-performing channels. The platform’s omnichannel capabilities allow messages to reach customers on their preferred channels. Messente adheres to strict security standards, including GDPR, DORA, and ISO 27001:2022 compliance, and employs fraud detection systems. Features include auto-replace for character optimization, custom message validity, hidden content for secure communication, and support for multiple API keys and user roles. It integrates with thousands of applications and offers delivery reports, blacklisting, and APIs for number lookup, pricing, statistics, and contact management. ## What is Messente used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Mobile Marketing](https://www.capterra.com/mobile-marketing-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/) Top alternative Featured Overall rating Based on 84 user reviews Reviews sentiment Positive 96% Neutral 2% Negative 1% Starting price €0.01 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Messente?[Manage this product listing](https://www.g2.com/products/messente/claim_requests/new?auto=true) Rating Breakdown 4.7 +− Features4.5 Value for Money4.5 Ease of Use4.8 Customer Service4.7 Rating Breakdown 4.7 Features4.5 Value for Money4.5 Ease of Use4.8 Customer Service4.7 ## Messente Reviewers Verdict Updated September 2026 AI summary - Messente fits companies needing an easy-to-use messaging platform with reliable support and straightforward integration. - Reviewers are positive about its intuitive interface, quick setup, and responsive customer service. - It helps teams efficiently manage messaging campaigns and communication without steep learning curves. - Buyers report negative points such as higher pricing for small businesses, less flexible costs, and some feature restrictions behind paywalls. - It suits organizations valuing ease and support over complex features or the lowest-cost mass messaging options. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Messente 4.7 (84) VS. [4.4 (97)](https://www.capterra.com/p/187336/Sinch-Engage/reviews/) Starting Price €0.01 Usage Based Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (84) Ease Of Use 4.4 (652) Value For Money 4.5 (73) Value For Money 4.3 (619) Customer Service 4.7 (72) Customer Service 4.2 (591) ## Messente alternatives Highest Rated [Project Broadcast](https://www.capterra.com/p/10015149/Project-Broadcast/) [4.9 (652)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/) Starting price $21.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10015149/Project-Broadcast/) [EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/) [4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/145848/Ez-Texting/) [SlickText](https://www.capterra.com/p/155430/SlickText-com/) [4.8 (270)](https://www.capterra.com/p/155430/SlickText-com/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155430/SlickText-com/) [Clearstream](https://www.capterra.com/p/158103/Clearstream/) [4.8 (696)](https://www.capterra.com/p/158103/Clearstream/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158103/Clearstream/) [View all alternatives](https://www.capterra.com/p/199059/Messente/alternatives/) ## FAQs about Messente Overview ### What problems does Messente solve? Messente solves slow SMS deployment, unreliable global message delivery, and integration friction by providing an easy-to-implement API, intuitive back office tools, and fast issue resolution. Logistics teams, customer support operations, and businesses sending customer notifications benefit from smoother messaging workflows, fewer setup delays, and quicker recovery when delivery hiccups occur. Answer based on 32 reviews Overview ### Which roles and teams benefit most from Messente? Messente is most used by business owners, C-suite leaders, and technical teams that need fast, reliable customer messaging. Marketing and CRM teams use it for campaign outreach and engagement, while support and operations staff rely on it for alerts, service updates, and communication workflows that improve responsiveness. Answer based on 84 reviews Overview ### What company size and industries is Messente built for? Messente is built mainly for small businesses, which make up 79% of reviewers, and it serves Financial Services most often at 26%. It also fits midsize companies at 18% and supports Information Technology and Services at 10% and Computer Software at 5%, especially for SMS marketing. Answer based on 84 reviews Features and Usability ### What are the key features of Messente? Messente includes core messaging features like SMS messaging, mass texting, scheduled messaging, and automated reminders. Differentiators include its API with third-party integrations, multi-channel communication across SMS, Viber, and WhatsApp, plus real-time delivery tracking, reporting dashboards, contact management, and campaign tools for marketing and transactional notifications. Answer based on 48 reviews Integrations ### Which third-party tools and platforms does Messente integrate with? Messente integrates with Salesforce Sales Cloud for CRM workflows and Zapier for app-to-app automation. These connections support common sales, messaging, and operational use cases by linking Messente with customer data in Salesforce and with other business tools through Zapier’s integration platform. Answer based on 20 reviews Getting Started and Support ### What training and onboarding options does Messente offer? Messente provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided setup, webinars cover scheduled instructional sessions, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does Messente offer, and how do users rate the experience? Messente offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as responsive, helpful, and effective during setup and issue resolution, with quick first replies and attentive follow-through. Some reviewers wanted more proactive communication or reported occasional slower responses. Answer based on 32 reviews Features and Usability ### How well does Messente handle SMS messaging? Messente handles business SMS messaging well for alerts, reminders, verification codes, and global outreach. Many teams value the easy API integration, intuitive interface, sender name options, and support, while some users want better delivery visibility, more self-service controls, personalized bulk messages, and more consistent delivery in certain countries. Answer based on 48 reviews Features and Usability ### Is Messente easy to use? Messente feels easy to use for most teams, with a straightforward interface and quick setup for messaging workflows. Small businesses, developers, and support teams often find the dashboard intuitive, the API documentation clear, and onboarding simple, though tasks like managing large phonebooks or changing caller IDs can take extra effort. Answer based on 21 reviews ## Features AI summary Based on 3,882 SMS Marketing reviews Capterra data shows that buyers of SMS Marketing software rank the following features as their top priorities: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**55%**) - **Mass Texting** (**55%**) Messente supports all three features reviewers rate most important: **SMS Messaging**, **Campaign Scheduling**, and **Mass Texting**. Together, these capabilities help businesses send timely messages at scale, plan outreach in advance, and manage bulk campaigns more efficiently, allowing teams to reach customers consistently and improve campaign execution. SMS Messaging 4.6 (39) 89.74% of 39 reviewers that rated this feature as important or highly important Send messages via SMS Mass Texting 4.6 (26) 84.62% of 26 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time Scheduled Messaging 4.7 (23) 60.87% of 23 reviewers that rated this feature as important or highly important Send individual or bulk text messages at predetermined times API 4.6 (29) 79.31% of 29 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Message Personalization 4.7 (22) 90.91% of 22 reviewers that rated this feature as important or highly important Personalize text messages using templates and custom fields Campaign Planning 4.7 (13) 84.62% of 13 reviewers that rated this feature as important or highly important Plan and strategize marketing campaigns Messente 27 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Interaction Tracking: Track interaction history by documenting conversations for contacts - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.5 (84) 4.5 Based on 84 reviews ## Pricing Value for money 4.5 (73) Free Trial [View pricing plan details](https://www.capterra.com/p/199059/Messente/pricing/) Pay-as-you-go €0.01 Usage Based, It includes: - Confirm Transactions - Deliver PIN Codes - Fraud Prevention - Notify Your Customers - Pre-Pay Available - Two-Factor Authentication - SMS Marketing - Auto Top-up Value for money 4.5 (73) 4.5 Based on 73 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (72) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (72) 4.7 Based on 72 reviews ## User reviews Overall rating 4.7 Based on 84 reviews Filter by rating 5(64) 4(17) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent GL Gawie L. Operations Manager Packaging and Containers ### "Ideal for business messaging " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 1, 2025 Pros Messente is my go-to software for business messaging and marketing. Cons Messente is a perfect software for messaging. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EW esalas W. student E-Learning ### "messaging perfected with messente" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 December 31, 2024 A perfect tool for messaging to any set-up and it comes with perfect pricing. i highly recommend it. Pros messente is a perfect tool when it comes to messaging, their interface is reliable where it is very user-friendly enabling easy use to a new user. the pricing is also very fair as any business can afford it to enhance it's exploitation. Cons at the moment i have nothing negative about the tool, only that to enhance it's workability, more materials on it's usage should be published. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Miracle C. Owner Consumer Services ### "Messente Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 31, 2024 Pros what I like most would be messente allows me to connect globally with my business clients. The customer support helps me with any problem I might encounter and the mass text messaging option is a lifesaver. The platform is easy to use and highly intuitive. Cons what are least like about messente would be the cost range. It can get really expensive to use over a period of time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VM Vivek M. No Accounting ### "Its\_pumya\_08 " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 December 31, 2024 I like it to use app , it is very easy to use Pros Easy for use. ,an d i like to use this app Cons Slow work , but goood for use very interested app Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ZB Zakaria B. Account representative Information Technology and Services ### "Messente review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 30, 2024 Messente provides an efficient messaging platform, with a strong user interface and responsive support, but could benefit from more pricing options Pros Messente offers reliable and easy-to-integrate messaging solutions, with excellent customer support. Cons The pricing structure could be more flexible for smaller businesses Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NT Nick T. HR Food Production ### "Messente: Summary" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 27, 2024 It was very good and overall, the product fit perfectly into what we do. Pros It was a very simple product to use and implement into our system. Cons It was fairly pricey compared to other systems we have used. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Manager Chemicals ### "Very Useful Platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 26, 2024 My overall experience was very good and it has helped to increase my reach to different countries improving my overall build of startup Pros Its global reach helped us reach to many different connections over different countries. Its very good because it can be used over sms , whatsApp which are common nowadays Cons There were little bit bugs in the functioning as sometimes the response was slow and also there can be suggested replies. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 28, 2025 Thank you for your feedback and the review, we really appreciate it! Best, Messente  NS Nikkolai S. Real Estate Salesperson Real Estate ### "Messente Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 23, 2024 It is really amazing that I get to communicate effectively with using my contacts especially through SMS. Pros The functionality of the app is good and its price is really worth it when it comes to how effective it is. Cons The status update whether a message is send or not is missing as a feature of this app and I hope they will do something about it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Maria C. Owner Retail ### "Messente Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 23, 2024 This app was perfect for creating campaigns and highlighting and marketing products. Pros This app was easy to use and I was able to use it without any training or otherwise. Having to learn too much about its particulars. It was very user friendly. Cons Most of the features are available without having to pay additional fees, but some are locked until payment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CE Chuck E. Support Services Analyst Higher Education ### "Messente: Reliable with Some Drawbacks" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 19, 2024 I would say my experience has been pretty good. I like the how quickly it send messages without any delay also the customer support is very response and respond quickly. Pros One of the best thing what I like about Messente is that I can send message to anyone in any country also It is reliable as I never face any trouble in delivering messages. Cons It has no mobile app which is the most dislike thing in my point of view also the customization and features are very limited no advance feature in it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/199059/Messente/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Project Broadcast vs Messente](https://www.capterra.com/compare/199059-10015149/Messente-vs-Project-Broadcast)