# Messente Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Messente the right SMS Marketing solution for you? Explore 84 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/199059/Messente/reviews

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Messente

4.7 (84)

[View alternatives](https://www.capterra.com/p/199059/Messente/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Messente

Ease of use

4.8

Customer Service

4.7

## Pros and Cons in Reviews

CE

Chuck E

Support Services AnalystHigher Education, 501 - 1,000 employeesUsed the software for: Less than 6 months.

“One of the best thing what I like about Messente is that I can send message to anyone in any country also It is reliable as I never face any trouble in delivering messages.“

December 19, 2024

ld

luis jesus d

ctoMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years.

“others companies can deliver a message without problem and if i use messente (for the same mobile number), the platform shows that the message could not be deliver or the message is never sent to the user.“

November 28, 2023

ZB

Zakaria B

Account representativeInformation Technology and Services, 5,001 - 10,000 employeesUsed the software for: I used a free trial.

“Messente provides an efficient messaging platform, with a strong user interface and responsive support, but could benefit from more pricing options“

December 30, 2024

HK

Helen K

Engineering ManagerFinancial Services, 11 - 50 employeesUsed the software for: More than 2 years.

“I do not like that we are not being notified when there is a system failure and our users do not receive sms with verification code.“

November 21, 2023

ER

Eriola R

MIS ManagerFinancial Services, 51 - 200 employeesUsed the software for: More than 2 years.

“Easy to maintain/update account information, several user profiles in the account; being informed on duly time from Messente staff regarding changes, professional communication; easy to set up campaigns, check the ongoing and get statistical reports.“

December 1, 2023

MC

Miracle C

OwnerConsumer Services, Self-employedUsed the software for: 6-12 months.

“It can get really expensive to use over a period of time.“

December 31, 2024

ew

esalas w

studentE-Learning, 501 - 1,000 employeesUsed the software for: Less than 6 months.

“the pricing is also very fair as any business can afford it to enhance it's exploitation.“

December 31, 2024

NT

Nick T

HRFood Production, 51 - 200 employeesUsed the software for: 6-12 months.

“It was fairly pricey compared to other systems we have used.“

December 27, 2024

## Showing most helpful reviews

Showing 1-25 of 84 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Linas K.  
Chief Technology Officer  
Education Management  
Used the software for: 6-12 months

### "Excellent tool with fair pricing to add SMS functionality to your app or project"

February 25, 2020

5.0

Our business uses SMS to communicate with clients when an email is too slow. Messente has provided us with the ability to do all that at a fair price.

Pros

The API documentation is easy to use and provides clear instructions on how to implement it for your project. Pricing is one of the best I have found, and I have used quite some alternatives.

Cons

It's not easy to change or verify your custom caller ID. It's obvious that is done to ensure that no one will use it for scams or tricks, but it might take some time to set it up.

Alternatives considered

[SendPulse](https://www.capterra.com/p/146369/SendPulse/)

Reason for choosing Messente

SendPulse lacked some features, and the documentation was not as good as on Messente.

Review Source

OI

Olga I.  
Email Marketing Manager  
Financial Services  
Used the software for: 2+ years

### "Reliable service for long-term partnership. "

August 14, 2024

5.0

My overall experience with Messente has been very positive. I've had a long relationship with them, which speaks to the trust and reliability I've found in their services. Over the years, they've consistently provided strong support and a user-friendly platform, making them a valuable partner for my needs.

Pros

I really appreciated Messente's support team and user interface. The support team was responsive and helpful, always ensuring any issues were quickly resolved. Additionally, the user interface was intuitive and easy to navigate, which made using the platform a smooth and efficient experience.

Cons

One aspect I liked least about Messente is that the platform occasionally runs a bit slow. While it's generally reliable, there are times when it could be more responsive, which can be slightly frustrating.

Alternatives considered

[Mitto](https://www.capterra.com/p/187720/SMS-Messaging/)

Reason for choosing Messente

Competitive prices with high deliverability.

Review Source

HK

Helen K.  
Engineering Manager  
Financial Services  
Used the software for: 2+ years

### "Working but has problems"

November 21, 2023

2.0

Pros

I like the admin interface , the statistics module is great.

Cons

I do not like that we are not being notified when there is a system failure and our users do not receive sms with verification code.

Review Source

Response from Messente Communications

November 22, 2023

Thank you for the honest feedback! We will discuss your feedback with our product team to make the necessary improvements to our notification system.

Neeme P.  
CTO  
Renewables & Environment  
Used the software for: 1-2 years

### "Great service"

March 5, 2020

5.0

We need to deliver SMS notifications to users and do not want to deal with it ourselves. Messente has delivered on what they promise.

Pros

Well documented API, all the features we need (and more), great customer support -- what more can you wish for?

Cons

We would find it useful to have support for multiple organizations under the same account. Not a deal-breaker, though, just nice to have.

Alternatives considered

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[SMSGlobal](https://www.capterra.com/p/2510/SMSGlobal/)[CM.com Communications Platform](https://www.capterra.com/p/196877/CM-com/)

Reason for choosing Messente

Better API, better customer support and lower price.

Review Source

NS

Nikkolai S.  
Real Estate Salesperson  
Real Estate  
Used the software for: Less than 6 months

### "Messente Review"

December 23, 2024

5.0

It is really amazing that I get to communicate effectively with using my contacts especially through SMS.

Pros

The functionality of the app is good and its price is really worth it when it comes to how effective it is.

Cons

The status update whether a message is send or not is missing as a feature of this app and I hope they will do something about it.

Review Source

VR

Verified Reviewer  
Manager  
Chemicals  
Used the software for: I used a free trial

### "Very Useful Platform"

December 26, 2024

4.0

My overall experience was very good and it has helped to increase my reach to different countries improving my overall build of startup

Pros

Its global reach helped us reach to many different connections over different countries. Its very good because it can be used over sms , whatsApp which are common nowadays

Cons

There were little bit bugs in the functioning as sometimes the response was slow and also there can be suggested replies.

Review Source

Response from Messente Communications

January 28, 2025

Thank you for your feedback and the review, we really appreciate it! Best, Messente 

eW

esalas W.  
student  
E-Learning  
Used the software for: Less than 6 months

### "messaging perfected with messente"

December 31, 2024

4.0

A perfect tool for messaging to any set-up and it comes with perfect pricing. i highly recommend it.

Pros

messente is a perfect tool when it comes to messaging, their interface is reliable where it is very user-friendly enabling easy use to a new user. the pricing is also very fair as any business can afford it to enhance it's exploitation.

Cons

at the moment i have nothing negative about the tool, only that to enhance it's workability, more materials on it's usage should be published.

Review Source

NT

Nick T.  
HR  
Food Production  
Used the software for: 6-12 months

### "Messente: Summary"

December 27, 2024

5.0

It was very good and overall, the product fit perfectly into what we do.

Pros

It was a very simple product to use and implement into our system.

Cons

It was fairly pricey compared to other systems we have used.

Review Source

MC

Miracle C.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "Messente Review "

December 31, 2024

5.0

Pros

what I like most would be messente allows me to connect globally with my business clients. The customer support helps me with any problem I might encounter and the mass text messaging option is a lifesaver. The platform is easy to use and highly intuitive.

Cons

what are least like about messente would be the cost range. It can get really expensive to use over a period of time.

Review Source

ZB

Zakaria B.  
Account representative  
Information Technology and Services  
Used the software for: I used a free trial

### "Messente review"

December 30, 2024

5.0

Messente provides an efficient messaging platform, with a strong user interface and responsive support, but could benefit from more pricing options

Pros

Messente offers reliable and easy-to-integrate messaging solutions, with excellent customer support.

Cons

The pricing structure could be more flexible for smaller businesses

Review Source

VM

Vivek M.  
No  
Accounting  
Used the software for: Less than 6 months

### "Its\_pumya\_08 "

December 31, 2024

5.0

I like it to use app , it is very easy to use

Pros

Easy for use. ,an d i like to use this app

Cons

Slow work , but goood for use very interested app

Review Source

AP

Andre P.  
Chief Marketing Officer  
Financial Services  
Used the software for: 2+ years

### "High delivery rate for mission critical messages"

November 21, 2023

5.0

Pros

Critical messages are being delivered quickly and without any loss in delivery.

Cons

High cost for mass marketing campaigns compared to the competitors.

Alternatives considered

[Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)

Review Source

Response from Messente Communications

November 21, 2023

Thank you for the feedback, Andre! You are always welcome to contact your Messente account manager with pricing-related matters.

CS

Carmen S.  
CEO  
Financial Services  
Used the software for: 2+ years

### "Messente for messaging"

November 28, 2023

5.0

Overall experience with Messente is good

Pros

What I like the most about Messente is the capability to program the tool and send automatic daily communications to our customers.

Cons

What I like the least about Messente is probably the price

Review Source

Response from Messente Communications

December 1, 2023

Thank you for the feedback! If you have any questions or concerns about pricing, please contact your account manager or support and we would be happy to help.

TL

Tanel L.  
Owner  
Entertainment  
Used the software for: 2+ years

### "Good and easy way to send SMS messages"

November 28, 2023

5.0

Pros

Reliable, good documentation and easy to get started

Cons

No problems met, perfect match for my needs.

Review Source

Response from Messente Communications

December 1, 2023

Thank you! Glad you are happy with Messente.

AB

Alessio B.  
IT Manager  
Biotechnology  
Used the software for: 1-2 years

### "Perfect tools for automatic messages"

November 28, 2023

5.0

Pros

you can set all messages and forget about

Cons

is everything perfect, is working good and never had a problem

Reason for choosing Messente

Messente was first product tested and never regret it

Review Source

Response from Messente Communications

December 1, 2023

Thank you! Glad you are happy with Messente.

AJ

Ain J.  
IT-specialist  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Messaging using API"

November 28, 2023

5.0

We are using API to send messages from our local server. There are set up services to read several temperature sensors and also some other triggers for critical notifications.

Pros

The setup is quite easy with using API documentation. Also you can use company or service name in sender name (and you do not have to have mobile number). And there are different ways to add credit to your account.

Cons

Right now there has not been any incidents or problems.

Review Source

Response from Messente Communications

December 1, 2023

Thank you! Glad you are happy with Messente.

DZ

Davis Z.  
Head of Retention  
Financial Services  
Used the software for: 1-2 years

### "Messente Review"

November 29, 2023

4.0

Pros

Easy to use SMS services worldwide and quick to implement.

Cons

More expensive than a local providers in each market.

Review Source

Response from Messente Communications

December 1, 2023

Thank you for the feedback! If you have any questions or would like to discuss pricing, don't hesitate to get in touch with your account manager or support. We will be happy to help!

MM

Madjda M.  
Customer support Specialist  
Banking  
Used the software for: 6-12 months

### "Amazing!"

November 21, 2023

5.0

Pros

I like the fact it’s a very easy platform to work with. #straightforward

Cons

For the moment I couldn’t find something that I don’t like in Messente!

Review Source

Response from Messente Communications

November 22, 2023

Thank you! Glad you are happy with Messente.

BB

Boris B.  
CEO  
Information Technology and Services  
Used the software for: 1-2 years

### "Reliable messaging partner"

October 14, 2021

5.0

Pros

Messente is one of the few messaging providers we use over the world. It has definitely the best in class account management and it comes at very favourable price. Over the course of our relationship they overtook other providers in the most major markets of ours.

Cons

Nothing specific comes to mind. The tool is very straightforward.

Review Source

SL

Sasu L.  
Customer support specialist  
Computer Software  
Used the software for: 2+ years

### "Messente review"

November 17, 2020

5.0

Very good solutions for sending out SMS's. Good and quick response time from support and KAM.

Pros

Easy-to-navigate user interface. statistics are good.

Cons

I'm not actually the main admin user for messente, so I cannot know any integration issues might have happened.

Review Source

ER

Eriola R.  
MIS Manager  
Financial Services  
Used the software for: 2+ years

### "Messente service and quality"

December 1, 2023

5.0

Easy to maintain/update account information, several user profiles in the account; being informed on duly time from Messente staff regarding changes, professional communication; easy to set up campaigns, check the ongoing and get statistical reports.

Pros

User friendly, reliable and not expensive

Cons

There are always areas for improvement, but currently I have no comment to add here.

Review Source

Response from Messente Communications

December 20, 2023

Thank you for the feedback!

RS

Rikko S.  
Software developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Messente is really agile and attentive"

March 5, 2020

5.0

Have not had this little issue with any similar platform. Basically set it and for get it solution.

Pros

Implementation is quite simple and reliable. Compared to our former software Messente is really attentive and takes action in case there is any hiccups.

Cons

Can't complain too much. Maybe customer administration panel/site needs some more functionality and little more work. Tho it's not a big deal.

Review Source

TT

Toni T.  
customer marketing manager  
Financial Services  
Used the software for: 2+ years

### "Smooth sms service provider with excellent customer support"

February 25, 2020

5.0

Pros

Customer service level is very high. Response time is often very short and solution to a problem found quickly. Service is easy to use and the interface has improved hugely throughout the years.

Cons

Phonebook is somewhat difficult to scroll through if you have uploaded lots of contact lists and hardly ever bothered to remove the old ones manually. Filtering and sorting options for Phonebook would make the service even more user friendly.

Review Source

PV

Philip V.  
CEO  
Real Estate  
Used the software for: 1-2 years

### "Great product that supports our communication requirements!"

March 9, 2020

5.0

good experience with the product so far

Pros

Easy to setup and use. Has the required features. Cost effective.

Cons

no WhatsApp integration yet, no other particular issues

Review Source

JK

Jalar K.  
Ceo  
Automotive  
Used the software for: 6-12 months

### "Messente"

March 5, 2020

5.0

Pros

Automatically sended messages, easy to use !!! Saves lot’s of our time !!!

Cons

Everything is good and we think you don’t need chance nothing

Review Source

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## Related categories

[SMS Marketing](https://www.capterra.com/sms-marketing-software/)