# Page 2 | Popupsmart Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Popupsmart the right Lead Capture solution for you? Explore 46 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/199070/Popupsmart/reviews --- Popupsmart 4.5 (46) [View alternatives](https://www.capterra.com/p/199070/Popupsmart/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Popupsmart ## Showing most helpful reviews Showing 26-46 of 46 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CE Chinenye E. Project Management Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great user interface" September 18, 2023 5.0 Pros It's been a great experience with Popupsmart, the UI is very useful and easy to understand. Cons Popupsmart pricing is a bit expensive compared with other products. Review Source ND Natalia D. Team Lead Marketing Renewables & Environment Used the software for: 6-12 months ### "Great, easy to use and actively developing tool" July 27, 2020 4.0 I love the tool because it offers flexibility through many templates, targeting, scheduling and display options and is easy to use. There are some bugs from time to time, but if reported they are being fixed rather quickly thanks to great customer support. Pros Easy to use A lot of set up opportunities for pop ups Great customer support Cons Sometimes buggy, but customer support does their best to fix reported bugs asap No opportunity (yet) to open the pop up link in new window Review Source RS Robert S. President Health, Wellness and Fitness Used the software for: 6-12 months ### "An easy solution" June 10, 2022 5.0 Very good service overall. Pros Popupsmart provides an easy way to get high quality pop ups onto your website, they are fairly easy to implement and work reliably well. Cons There are some limitations as to where and when the popup can be displayed on your site. Review Source VC Vincenzo C. Digital & Ecommerce Director Food & Beverages Used the software for: 6-12 months ### "Excellent Product - Poor customer service" August 2, 2022 4.0 Self service product with great feature. Once you need a support the overal perception drops down Pros Easy to use and quick to install. We implemented several campaigns in minutes Cons I wrote to customer care (no feedback) about the impact the code has on overall page speed. It has negative impact on speed and SEO Reason for choosing Popupsmart Quick install Review Source Bahar H. SEO Manager Marketing and Advertising Used the software for: Less than 6 months ### "Affordable Prices with Excellent Support!" February 10, 2020 4.0 Pros Actually we were using sleeknote before we met popupsmart. There are similiar feature but popupsmart pricing %70 more affordable so we switched popupsmart. Their support is very fast and friendly. They transfer all popups from sleeknote. Thanks for all support and make us some saving. Cons They dont have enought integration directly but zapier solves this problem. Switched from [Sleeknote](https://www.capterra.com/p/145068/Sleeknote/) Prices Review Source JC Julie C. Founder Cosmetics Used the software for: Less than 6 months ### "Great software! " June 10, 2022 5.0 Pros Popupsmart is super easy to use and integrate. I love being able to use it with my shopify store without an app. Being small and lean at the moment the free version works for all of our needs right now which is a huge plus! Cons I can’t really think of anything, It’s pretty great. Reason for choosing Popupsmart I read great reviews online and was not disappointed Review Source MK Miroslav K. CEO Financial Services Used the software for: 6-12 months ### "Helps with leads" August 8, 2023 5.0 Pros Pretty easy to use with nice design, helps us with collecting leads. Cons Not sure if they have A/B testing in the new version, that would be helpful for our business. Review Source VR Verified Reviewer ui designer Computer Software Used the software for: I used a free trial ### "Best pop up i ever used" November 10, 2021 5.0 Pros Its ui can be improved but alot of great features in them template can offer new design too Cons Can't predict about that currently will tell after usage of 3 months or so Review Source HT Hilal T. Marketing Manager Computer Software Used the software for: Less than 6 months ### "Lead Generator" October 6, 2020 5.0 The pop-up smart amazed me. I am going to pop-up smart panel and downloading my leads with low CPL :) Pros It is easy to use, there are many really useful pop-up templates, looks professional & branded, converting leads from traffic. Cons I want to try all templates, can not decide which one to use. Reason for choosing Popupsmart Easy to use, useful & goal-oriented templates, real conversion optimization. Review Source MC Matt C. Founder and CEO Photography Used the software for: I used a free trial ### "Quick and efficient" March 31, 2020 4.0 Quick, easy, fast and efficient tool. It fulfills its role really well. Pros We needed a simple and easy to implement solution. After testing a few this one was the easiest to customize and to integrate. Cons One important feature is missing. Opening links in a new window. That’s a must have. Reason for choosing Popupsmart Easiest to use and customize, fastest to implement. Review Source LM Lavinia M. Owner Apparel & Fashion Used the software for: Less than 6 months ### "Super pop up service! " November 10, 2021 5.0 I was trying to find a pop uo service that would also allow me to send free emails oit to clients. Found it! Pros Very easy to set up, customer service has been very helpful when I needed help! Cons Nothing really. It is quite easy to use. Review Source SL Sam L. Web Developer Computer Networking Used the software for: I used a free trial ### "Perfect" March 31, 2020 5.0 Pros Integration was very simple. Needed a quick solution to get a notice on my website, popupsmart provided that easily Cons Nothing to say that I found wrong with product Review Source TP Tracey P. Digital Marketing Manager Real Estate Used the software for: Less than 6 months ### "Helped Gather Inbound Leads" August 3, 2020 4.0 Pros This is an easy to use lead capture software that integrated with our website platform. Cons Temporarily will not work, spent off hours trying to troubleshoot. Review Source VR Verified Reviewer Webmaster Recreational Facilities and Services Used the software for: I used a free trial ### "Nice and easy" April 1, 2020 4.0 Pros Very easy to use and to personnalized and add to your website Cons The free trial is good but there are not enough views to use it for a long period Review Source GÇ Gökhan Ç. Product Specialist E-Learning Used the software for: Less than 6 months ### "Super easy-to-use" January 12, 2023 4.0 Pros It is SUPER easy to use we built our first popup and published like in 5 minutes, very intuitive, and they have great customer service for few times I have needed extra support. Cons We are using the beta version for testing so there are some bugs as expected, if you are using the popupsmart in critical areas I would recommend the stable version. Review Source RA Rudy A. Web Support Retail Used the software for: I used a free trial ### "Great customer Service" June 12, 2020 4.0 \[SENSITIVE CONTENT HIDDEN\] from Popupsmart.com contacted me after a failed install and talked into trying another method. He took the time to reach out and contact me which really was the determining factor. Pros Feature rich, although a sticky widget would be nice Cons installation instructions should give you options rather than just the embed code at the end let us know other installs are available Reason for choosing Popupsmart worked with my site which we have limited access to and not WordPress based Review Source SD Sam D. Head of Marketing Marketing and Advertising Used the software for: I used a free trial ### "Excellent, quick little tool for a great solution" June 22, 2020 5.0 Very happy for a short-term solution until we can build our own solution in house. Pros Love that it can be deployed to your website so quickly, and that there are ready made templates you can chose from. Cons The only thing I can think of would be an option to upload your own HTML pop up!? Not sure if that would be technically possible however... Review Source EG Eric G. mobile web developer Information Technology and Services Used the software for: Less than 6 months ### "Great service and easy to use" March 31, 2020 5.0 It was really great, and a time-saver. The application's service looked really good on mobile, too. Thanks! Pros I liked that Popupsmart offered an easy tool for creating notifications and alerts. Cons I wanted to use two different alerts on two different pages on my site, but was limited to only one for the free version I have used. Review Source SE Sergei E. Marketing Manager Furniture Used the software for: Less than 6 months ### "a simple product for e-commerce" April 21, 2020 4.0 Pros the integration process was really easy, and the pop-up editor is pretty simple too. the price is quite good also. Cons it would be cool to get some e-mail notifications about new leads and some new design options. Review Source AF Annette F. Owner Design Used the software for: Less than 6 months ### "Go-To Popup Service for my Websites" October 25, 2021 5.0 Pros I loved the ability to customize my popup to be on brand with my company's look and feel. The setup was easy and although I ran into an issue with integration, Popupsmart's team troubleshooted and helped me immediately. Highly recommend. Cons I'm very pleased and don't have any cons at this time. Review Source DJ Daniel J. Proprietor Retail Used the software for: I used a free trial ### "Bugs" April 27, 2020 1.0 Cannot be used Pros Design of Popup. Interface. Responsive. Cons Connect with Mailchimp = bug (errors messages x 20). Connect with Mailchimp = Link username field with mailchimp field (errors messages). Custom color of somes elements in popup = not possible (exemple with one popup, one circle is pink, cannot change the color). Lack of customization possibilities. Reason for choosing Popupsmart Use Popup form Mailchimp. It's not ideal. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.