# Radaro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Radaro the right Delivery Management solution for you? Explore 28 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/199081/Radaro/reviews --- Radaro 5 (28) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 10th, 2025 # Reviews of Radaro Ease of use 4.9 Customer Service 5.0 ## Pros and Cons in Reviews BB Barry B NSW Operations ManagerElectrical/Electronic Manufacturing, 501 - 1,000 employeesUsed the software for: More than 2 years. “It has provided our customer support team with complete visibility to all home deliveries - nationally, and will soon be deployed across all of our retail deliveries.“ December 6, 2021 Daniel P Home Delivery LeadRetail, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “They have obviously built a culture within their team which has led to an extremely positive experience dealing with them, nothing is ever hard for them, from common help desk issues to major integration builds.“ January 11, 2022 CM Colm M Chief Operating OfficerPharmaceuticals, 51 - 200 employeesUsed the software for: 1-2 years. “The ease of use as well as functionality assisted greatly in a time where COVID caused a real need for the industry“ December 20, 2021 ## Showing most helpful reviews Showing 1-25 of 28 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Daniel P. Home Delivery Lead Retail Used the software for: 2+ years ### "Radaro - A Necessary but easy to use Delivery Management Platform" January 11, 2022 5.0 My experience with Radaro has been exceptional. We have reduced the number of phone calls being made either by customers to stores or internally by providing the ability to self-service. We know what our trucks are doing in real time now. Our NPS data is more reliable now and has increased. Our DOT performance has increased dramatically. I could not recommend this product more highly Pros Radaro's agility and speed to improve on an already impressive product is outstanding. They have obviously built a culture within their team which has led to an extremely positive experience dealing with them, nothing is ever hard for them, from common help desk issues to major integration builds. The product itself is easy to use and easy on eye which encourages staff to use it rather than make internal phone calls. The driver facing app is simple enough for all levels of driver to learn and utilise effectively very quickly. It also integrates with the phones map software and phone app giving the driver the ability to use these apps without leaving the Radaro app. The end customer updates provide customers with real time information, whether it be live tracking, where the customer is in the driver’s delivery queue. It also provides SMS advice when the driver is enroute to the next customer (providing an estimated delivery time) and will also provide an SMS if the product was undeliverable. Cons If a delivery is failed, Radaro will send an email alerting our business of the failure and the reason. Unfortunately, at this stage only one email address can be used. I can bypass this by creating email groups, however this is not available to everyone. The search function is limited to specific fields, it would be great to see a greater range of search criteria. Review Source LG Luke G. Regional Service Manager Consumer Services Used the software for: 1-2 years ### "Modernizing Service" April 8, 2022 5.0 It has been a challenge integrating this technology, but it is through no fault of Radaro. Modernizing our service with this platform was a huge improvement and success in all fronts. It continues to improve and get better each day. Through each step or challenge, \[SENSITIVE CONTENT\] from Radaro has been amazing at ensuring everything is looked after, and any everything is running as well as it can. Pros Routing, organization, modernization of the software. Quickly helps your company catch up with technology and helps you through every step. Easy to use, easy to navigate. Cons Devices, connectivity, and updates sometimes cause some challenges. Most of this is easily fixed, or our of Radaro's control. Quickly, and all are easily resolved. Review Source aH alison H. admin supervisor Farming Used the software for: 2+ years ### "Radaro Value to Business" December 21, 2021 4.0 Great team to work with , efficient in providing solutions to any queries we have. Provides exactly what we were trying to achieve for our customer service Pros We deliver turf - a living product that is effected by temperatures - so we love that we can offer real time , live tracking for our customers to enable speedy and efficient installation as soon as the turf is delivered to site. Cons Not sure I have come across something I dont like so far Reason for choosing Radaro Cannot recall what other products we investigated - obviously we chose Radaro because it offered us the solution we were looking for. Review Source DA Dan A. Continuous Improvement & Program Manager Translation and Localization Used the software for: 1-2 years ### "A must have to be Number 1" November 25, 2021 5.0 It has been absolutely fantastic! The entire journey has been smooth and the support and guidance has been amazing. Pros Radaro is one of the easiest tools to implement into your business and manage on a day to day basis. the information for all parties is also brilliant Cons Honestly we love the product - it does everything it say it can. The only thing we would like to change is to be able to roll up to a National view. Review Source Response from Radaro March 8, 2022 Hi Dan, thanks so much for your honest review! It has been an absolute pleasure working with you and the team thus far. BR Brent R. Group Manager - NSW COS Construction Used the software for: 2+ years ### "Radaro - An Industry Gamechanger!" March 16, 2022 5.0 Radaro has been a game changer for our company. It is becoming widely spoken about in our industry and has quickly become the standard when it comes to offering a delivery model to the customers in our industry Pros The use of Radaro allows our company to take ownership of the service to our customers from start to finish - clear lines of communication between company and customer via the use of Radaro, have dramatically reduced issues we were experiencing with the previous way we conducted our delivery model. Cons After a few years of using Radaro, I cannot think of anything that has been negative regarding the product and its uses for myself and my customers Review Source MM Michael M. Managing Director Transportation/Trucking/Railroad Used the software for: 2+ years ### "A must for any delivery company!" March 7, 2022 5.0 Pros We have been using Radaro for approximately 5 years, we are a delivery partner of a number of different big box retailers. When onboarding clients Radaro is always part of our presentation. Some of the benefits for our business has been; - Fantastic visibility for our end users. - Reduced incoming and out going phone calls due to time windows SMS's sent out on the day prior/ live in queue position during delivery day. - Less need to contact our field teams, as we can monitor the progress of the day with their "Real time tracking" - Great tool when analysing staff efficiencies. - Large amount of photos on PODs ensure that all products can be captured. - Ease of use for our field teams. - Radaro has a great support team that is always there to help with adding merchants/ troubleshooting. Cons No cons at the moment.. Whenever there has been the team are alway open for feedback! Review Source SG Sam G. Commercial Operations Manager Logistics and Supply Chain Used the software for: Less than 6 months ### "Great product, would recommend." December 10, 2021 5.0 Main benefits are being able to get instant reporting on any issues from a delivery, this way we are able to get on the front foot and be proactive with the customer, rather then waiting on details from the driver or the customer calling. Also being able to track deliveries and KPI's Pros Tracking drivers, tracking deliveries, instant reporting on jobs, delivery failures reporting features. Cons not being able to create our own reports without Radaro's help. Review Source AB Adrian B. Factory Manager Building Materials Used the software for: 1-2 years ### "Corinthian Doors / Radaro partnership " May 20, 2022 5.0 Overall experience with the system is very positive and the Radaro team have been a great asset both during the implementation stage and also as support for any issues we have encountered since. The system itself is very easy to operate and out team of 20 drivers were using the system confidently after very little training. Customers have also been very impressed with our POD system which includes a GPS drop point and up to 20 photos for each delivery Pros Very easy to use for both the admin team and also the delivery drivers. The sales team were also able to easily access all delivery information and proof of delivery as requested by customers is always accepted without debate. Cons We did not have any negatives in regards to the software Reason for choosing Radaro Radaro was the chosen software because of what the system was able to offer Review Source RA Ricardo A. Director Logistics and Supply Chain Used the software for: 6-12 months ### "Radaro allowing small business to grow" August 10, 2022 5.0 My experience with Radaro has been extremely positive. I really like how Radaro is simple to use, and the great tools it offers. I have just recently came form a company that was using Radaro and now that I started my own company Radaro had to be the software I use as its the best for transport company in my opinion. Pros the opportunity to live track and analyse drivers performance has been a plus in our business, client feedback and record keeping are also extremely important for our business Cons I have worked with man softwares and Radaro has always been the most complete one to our needs. Review Source JM Jeremy M. Owner Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Radaro is a great App for my Pet Transport Business" December 28, 2023 5.0 Radaro has been an integral part of our new business. We get a lot of amazing feedback from our customers about how the app improves communications, transparency(live tracking). The optimisation works very well for us, we rely on this feature to map out our transport routes for our driver along the East Coast. Pros Live Tracking Optimisation of routes Automated notifications Customer Support Cons Radaro wasn't really built to accomodate our business however the Team went above and beyond to customise and build functionality for us!! thanks Guys Reason for choosing Radaro The Radaro team were so helpful and easy to deal with, I would highly recommend working with them. Review Source LP Laurence P. Operations Manager Retail Used the software for: 1-2 years ### "The Tile Collective & our customers love Radaro" January 27, 2022 5.0 Fantastic! I could not recommend more Pros Ease of communication to our customers who love it. We inform our customers it is just like Uber eats tracking. We have saved multiple hours weekly by reducing our phone enquiries on where customers deliveries are and what time they will be delivered. We also love the routing, dispatch and checklist software which enables us to give accurate information consistently to our customers, staff and service providers. The feedback follow up messages to customers are also a great way to see how your business performed on that delivery and where you could improve next time. Cons The thing we dislike most about Radaro is not having implemented it sooner. Review Source MB Michael B. Trade Project Co-ordinator Retail Used the software for: Less than 6 months ### "Customer Experience Gold Mine " January 12, 2022 5.0 We are saving valuable employee time as team members are not having to call every customer in regards to their delivery and provide them with a delivery window. Pros Radaro is perfect platform to provide you an easy delivery experience to your customer. The software enables us to keep our customers updated on there up and coming delivery then be able to report on this. We are also able to find a completed delivery and review the job. From the start of the deliver until the finish plus any feedback the customer provided all in one easy to access space. We are also able to KPI the drivers and ensure our high standards are meet. Cons We have been unable to find a way to publish our customer reviews on everyday review sites. Review Source BB Barry B. NSW Operations Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Simplifying delivering to the home " December 6, 2021 5.0 Radaro have been very easy to deal with and their product does what it says it will do. It has provided our customer support team with complete visibility to all home deliveries - nationally, and will soon be deployed across all of our retail deliveries. Pros Ease of deployment, proactive communication with customers, live tracking, data capturing and reporting Cons Route optimisation across multiple vehicles can create some interesting outputs however the new drag and drop functionality allowing jobs to be easily reassigned between drivers has overcome any system logic limitations. Review Source ME Mark E. Distribution & Marketing Manager Australasia Mining & Metals Used the software for: 2+ years ### "RADARO - refining how our customers and team interact" November 30, 2021 5.0 Pros Software allowed for us to create the operations frameworks that suited our process flow, we are in the process of integrating it into our POS system which will create a seamless and functional tool for all aspects of our business. Cons We continue to work with RADARO to ensure that any features and benefits that become desirable are able to be created or worked towards Review Source JK James K. Director Retail Used the software for: 2+ years ### "Great All round Software" December 21, 2021 5.0 Benefits are ability to locate drivers assist them with routing for services, and the Radaro Office team provide exceptional support for any request we require to be addressed Pros After trialling other software apps, Radaro provides simple integration with any other current operating business platform. Easy sign up and ongoing use for our drivers. Customer usage is simple and they enjoy the RTTI tracking features Cons Our team had no issues with any part of the Radaro software Review Source RR Robert R. Customer Service Director Retail Used the software for: 2+ years ### "Modern and adaptive" March 7, 2022 5.0 The Radaro group is bold and yet responsible with the progression they make. The support exceeds expectation and their genuine desire to listen to their customer clearly drives them. Pros Its dynamic. Customers can tell us about their experience with us in real time allowing immediate remedy. The portal provides a great deal of detail about the work, the progress and the location of our workforce that enable us to react quickly. Cons The product has some natural paths it can take to expand the portfolio. Review Source LG Luke G. Operations Manager Furniture Used the software for: 1-2 years ### "Game changer for our business" December 8, 2021 5.0 Brilliant! Customer support and service has been exceptional Pros It changed the way we deliver our products to our customers, from GPS tracking, instant customer feedback and knowing the customers are notified of their delivery times when the truck is on its way is outstanding. Cons They are about to update their app, which makes the program even more user friendly, so nothing that we don't like about the software Review Source mD michael D. Operations Manager Retail Used the software for: 2+ years ### "Radaro review" December 8, 2021 5.0 Great Pros The real-time nature, sharp look and feel and overall positive impact on co-worker and customer experience Cons It was very delivery focused initially which meant we have to adapt it to use it for other service type fulfilment Review Source OH Owen H. Sales & Maketing Director Consumer Electronics Used the software for: 1-2 years ### "Game changing software for our customers delivery experience" March 4, 2022 5.0 Pros Delivery tracking - customer can see progress of their delivery on Uber style map Instant customer feedback - we can address customer feedback immediately after delivery Cons No negatives to report to date, implementation was good & customer feedback very positive Reason for choosing Radaro Radaro had the best technical solution both from a system integration & customer experience perspective Review Source ND Nir D. CEO Sporting Goods Used the software for: 2+ years ### "Radaro for our business " October 25, 2021 5.0 A must for any business owner who wants to track his order Pros This is a game changer for the way we deliver our products Cons None so far its amazing and we recommend it Review Source Response from Radaro February 1, 2022 Thank you for the kind feedback, Nir. It has been an absolute pleasure working with you! CC Carlos C. COO Transportation/Trucking/Railroad Used the software for: 2+ years ### "Rodaro Review" March 16, 2022 5.0 Very satisfied. Pros Ease of use and customer support. Price point was also ok. Cons Nothing I can think off at this time. Maybe having the ability to keep records for longer period of time. Review Source CM Colm M. Chief Operating Officer Pharmaceuticals Used the software for: 1-2 years ### "Radaro in Pharmacy" December 20, 2021 5.0 The Team at Radaro are exceptional and no stone was left un turned to ensure we had an outstanding experience across the network Pros The ease of use as well as functionality assisted greatly in a time where COVID caused a real need for the industry Cons No issues with the use of the product and cannot think of any Reason for choosing Radaro The technology and ease of use was simply fantastic Review Source CH Cabel H. GM - Business Development, Contract Logistics Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Radaro Review" November 30, 2021 5.0 Our experience with Radaro has been excellent, both from a purely operational perspective but also from an engagement point of view, we work closely with them as partners rather than suppliers. Pros Easy to use, route optimization is simple and provides a class leading end customer engagement. Cons Possibly routing could be a touch more efficient, with smaller volumes some runs can cross over. Reason for choosing Radaro Customer input and directive Review Source AG Adrian G. Team lead Consumer Services Used the software for: 1-2 years ### "User friendly App" March 17, 2022 5.0 management is able to determine length of time on work is completed and able to make decisions on how many jobs technicians are able to complete. Pros user friendly and information is up front. Cons customers sometimes request certain times. Route optimization does not apply. Review Source LP Lance P. Warehouse Manager Furniture Used the software for: 6-12 months ### "Radaro makes life easier" December 9, 2021 5.0 Radaro makes life so much easier. From downloading jobs onto the system to optimising our deliveries to the most efficient route. Pros It is easy to use and has everything we need as a delivery company. And drivers can easily manage whilst on the road. Cons I don't have any issues at all. Perfect for what we need as a business Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.