--- title: "Factor AE Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Factor AE the right Business Performance Management solution for you? Explore 80 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/199097/Factor-AE/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-30" --- Factor AE 4.7 (80) [View alternatives](https://www.capterra.com/p/199097/Factor-AE/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 30th, 2026 # Reviews of Factor AE Ease of use 4.7 Customer Service 4.6 ## Pros and Cons in Reviews Tammie C Executive Business Manage and now Executive Assistant to CEOCivil Engineering, 11 - 50 employeesUsed the software for: 1-2 years. “The ability to create project templates is equally valuable, as it standardizes project setup and ensures new projects are created with the correct structure, phases, and billing settings from the start.“ March 12, 2026 GM Guan M Project DesignerMechanical or Industrial Engineering, 11 - 50 employeesUsed the software for: 1-2 years. “My least favorite part of Factor AE is that it does not provide a question mark button on the side of technical terms/a hover over a technical term with an explanation integration that lets you understand what you are doing.“ March 12, 2026 Tammie C Executive Business Manage and now Executive Assistant to CEOCivil Engineering, 11 - 50 employeesUsed the software for: 1-2 years. “The PTO tracking feature is useful for monitoring employee balances, but the annual rollover process requires manually entering balances each year. While manageable, an automated rollover option would streamline administration and make the process more modern.“ March 12, 2026 Logan Z Principal and FounderArchitecture & Planning, 2 - 10 employeesUsed the software for: More than 2 years. “The retainer tracking system is one-dimensional - requires work-arounds, manual input, and not very dynamic.“ March 13, 2026 Kevin R EngineerDesign, 11 - 50 employeesUsed the software for: 6-12 months. “Factor AE simplifies accounting with intuitive dashboards, robust reporting, secure cloud sync, and excellent automation—efficient, reliable, and ideal for growing businesses.“ March 13, 2026 Camille S Director of Technical DesignCivil Engineering, 11 - 50 employeesUsed the software for: Less than 6 months. “One challenge is that modifying the invoicing templates can be a bit difficult when doing it independently.“ March 12, 2026 Tammie C Executive Business Manage and now Executive Assistant to CEOCivil Engineering, 11 - 50 employeesUsed the software for: 1-2 years. “The platform makes invoicing efficient through customizable templates that allow us to maintain consistent formatting and quickly generate invoices across multiple projects.“ March 12, 2026 dp don p CEOCivil Engineering, 2 - 10 employeesUsed the software for: Less than 6 months. “I don't like that I have to lose historic data and start over. Although, maybe I just need to send all of my old project data and have it uploaded. “ March 12, 2026 ## Showing most helpful reviews Showing 1-25 of 80 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Logan Z. Principal and Founder Architecture & Planning Used the software for: 2+ years ### "Factor ideal for AEC firms desiring custom project management with strong financial insights" March 13, 2026 4.0 Factor has given us an efficient way to view, track, and manage project financials in a customized way - with great support. Pros Our favorite feature of Factor is the level of customization. Being able to create unique phases and subphases with different billing methods is highly useful to use where each project can look a little different than the typical SD, DD, CD. We also like that each project can have different billing rates and roles for team members. I enjoy the dashboard that is linked with QuickBooks and you get a fast read on profitability and other metrics. The QuickBooks integration works reliably. Invoicing is simple and gives you an easy read on You can easily see your project performance from multiple different perspectives. Time sheets are easy to input with the recent update. Budgets are easy to create from multiple different angles (top down/ bottom up) Factor has had great support, very responsive to questions and helps with custom needs. Cons Our least favorite features about Factor start with the on-boarding cost. In today's world of Software as an (perpetual, never ending cost) Service, the upfront cost to on-board seemed unnecessary, at least in our case, where we did not need extensive conversion of a past system. We self-trained and set-up easily ahead of most things we were shown in the on-boarding sessions. The on-boarding cost at the time should have service-level options based on firm needs. The next con is the task & schedule system. It's very basic and not useful to us as a task management system. In today's world of many other great task specific software - I'd encourage Factor to create an integration with a purpose built task management / scheduling software. That would be incredibly useful! The tasks are more useful for budgeting hours major chunks of project work. I would say the same for the CRM. I'd prefer an integration option over the built-in CRM. The invoice template editor is overly complex. I do enjoy customization ability, but good luck doing it yourself. I will say Factor is helpful with the doing the customization for you, but this still could still be more DIY friendly. The retainer tracking system is one-dimensional - requires work-arounds, manual input, and not very dynamic. This could be improved. The user-interface could use improvements for ease of navigation & an aesthetic facelift to make it easier on the eyes. Particularly the invoice / billing history page. This feels a bit like a spreadsheet - not modern software with intuitive graphics. Alternatives considered [Monograph](https://www.capterra.com/p/178124/Monograph/) Reason for choosing Factor AE These were not as customizable or did not give financial insights desired. Switched from [Harvest](https://www.capterra.com/p/75598/Harvest/) Needed project financial tracking not just time tracking Review Source Heather M. Partner and Principal Operations and Marketing Architecture & Planning Used the software for: 1-2 years ### "Finally, a System That Focuses on What Matters" March 13, 2026 5.0 My overall experience with Factor AE has been both positive and rewarding. The systems and tools we used before adopting Factor were antiquated, redundant, time-consuming, and left far too much room for error. From the Sales team to Training to Customer Support, everyone at Factor feels like an extension of our own team—genuinely invested in our success. That mindset shows in the product as well. Whether it’s the people behind it or the platform itself, Factor consistently focuses on the fundamentals and demonstrates a real commitment to simplifying complexity. Pros Factor AE is nimble and efficient, providing the essential features professional services firms need without unnecessary complexity. While other platforms offer long lists of additional capabilities, I value a system that focuses on the fundamentals and does them well. We all have a lot on our plates, and Factor AE recognizes that. It delivers a streamlined tool that supports our firm’s success by enabling accurate, effective workflows for project planning and execution, along with straightforward timekeeping and invoicing. Cons There are two areas where Factor AE could be improved. First, an estimating or proposal tool would be extremely helpful. Being able to build fees directly in Factor—rather than relying on Excel spreadsheets—would streamline our workflow. Ideally, when an opportunity converts into a project, that information could roll directly into the project record, helping to establish or at least inform the project’s initial resource allocations. Second, it would be valuable if resource allocations were incorporated into the revenue forecasting tool in some way. Our project management practices rely heavily on resource allocations, so having that data feed into forecasting would create stronger alignment between planning and financial projections. Alternatives considered [Monograph](https://www.capterra.com/p/178124/Monograph/) Reason for choosing Factor AE Factor is a more focused product. The other platforms offered far more tools than we needed or would realistically use, and that added complexity was a major turnoff. Switched from [BQE CORE Suite](https://www.capterra.com/p/141096/BQE-Software/) The system was antiquated, bulky, and highly inefficient Review Source KL KIMBERLY L. Comptroller Architecture & Planning Used the software for: 6-12 months ### "Project Management for Dummies" August 6, 2026 3.0 Adequate software for the Project budgeting and billing that we are utilizing it for. Support staff willing to assist as needed Pros The ability to link with Quickbooks Online so that we were able to maintain our Financial Reports and Payroll services. Ease of tracking project budgets and task management. Support team quick response to answer questions and fix problems. Cons Minimal reports to choose from. No formatting options for the supplied reports. Time lag in syncing with QBO for new projects added. Alternatives considered [Deltek Vantagepoint](https://www.capterra.com/p/225612/Vantagepoint/) Reason for choosing Factor AE Easier to transition to. Compatible with QBO. Cost effective. Review Source Nate H. Civil Engineer and Land Development Consultant Civil Engineering Used the software for: 6-12 months ### "FACTOR AE for the WIN!" March 13, 2026 5.0 Overall experience with Factor has been very positive. I have recommended a few other small companies to look into Factor and plan to continue using the program. I only imagine Factor getting more user friendly and become more robust in the future. Pros We are a small consulting company but it important for us track time and expenses for each project. Quickbooks does not cut it. Adding Factor has cut the required time for AR billing drastically. It is nice to have AEC project budgeting, expenses, timesheet, and invoicing in one location. The progress billing capabilities is a must and Factor does that well. Quickbooks falls short in that category. The connection between Factor and QB can be puzzling, but I have never had any issues with the two programs syncing. An all-in-one accounting system is a lot more spendy, so the Factor/QB integration is a good value for the money. Cons I often do bookkeeping on the weekends. There have been times I need customer support during those times, but support isn't available on the weekends. It would be nice to hit the PROJECTS button and go straight to our projects without needing to click PROJECTS to open a sub-menu, then go down three options to select Project List. Maybe clicking the PROJECTS button to bring you straight to your projects and have a drop-down menu to the right of the PROJECTS button to allow you access to the other PROJECTS button options. There might already be a better workflow for this, but when I am preparing invoices, there are times I need to leave the invoice to make a change to contacts, settings, or add an expense. It would be great if we could gain access to those other pages with needing to save the invoice as a Draft, go make the change, and come back to the invoice. When entering hours into the timesheet, I often press Tab thinking it will move the cursor to the Description instead of going to the next day. It would be great to not have to remove a hand from the keyboard to enter a Description. When adding a project to a timesheet that already has a number of projects listed, the newly added project gets put in order of the Project Number and is often times in the middle of the list. We need to scan the list of projects to look for the added project. It would be nice to put the added project to the bottom of the list instead of ordering them by project number. When it comes to training videos, it would be great to have time stamps to specific topics within the videos, so you don't need to search through a 15-minute video when you want to reference one specific item in the video. Alternatives considered [Deltek Ajera](https://www.capterra.com/p/82750/Deltek-Ajera/) Reason for choosing Factor AE For the size of our comany, Ajera is more than we need. Switched from [TimeCamp](https://www.capterra.com/p/129847/TimeCamp/) Needed more Timesheet and Billing integration. Review Source Craig H. Principal Architecture & Planning Used the software for: 2+ years ### "Factor AE is the just right solution!" March 12, 2026 5.0 Overall, you can't beat the value Factor AE offers. As a small office, it provides the tools our staff can easily learn which is key to implementing any solution. Customer support is super responsive through an integrated chat within the interface. Having tried more simplistic and crazy complicated alternatives, Factor AE hits the spot for us. Pros Factor AE has been our project management and invoicing software of choice for a number of years now. We have found the interface easy to learn (a major drawback of some others) which has led to 100% use across our office. We have appreciated the ongoing improvement efforts Factor AE has done including releasing new features on a fairly regular basis. Cons I would welcome a more robust Customer Relationship Management (CRM) module. While basic functionality is present, more features to sort and query information would be helpful. Alternatives considered [Monograph](https://www.capterra.com/p/178124/Monograph/) Reason for choosing Factor AE We chose Factor AE over Monograph due to cost savings and perceived overall flexibility in how our data was managed and presented. Switched from [BQE CORE Suite](https://www.capterra.com/p/141096/BQE-Software/) BQE Core was simply too difficult for us, as a small office, to implement and learn. Review Source Bryon Y. Principal Architecture & Planning Used the software for: Less than 6 months ### "Clean, user-friendly, solution for project/team management" March 12, 2026 5.0 Factor meets about 85% of our needs. We reviewed other solutions and found none approached that level. Pros Ease of use- it's intuitive, customer support is excellent and on-demand, value for money, project collaboration. Cons Certain metrics we'd like to see "at a glance" across multiple projects. No open source API. Can't create custom reports on your own, but Factor support is available to generate for you. Alternatives considered [Deltek Ajera](https://www.capterra.com/p/82750/Deltek-Ajera/)[monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[Monograph](https://www.capterra.com/p/178124/Monograph/) Reason for choosing Factor AE Features we needed, user-friendly, competitive cost Switched from [BQE CORE Suite](https://www.capterra.com/p/141096/BQE-Software/) BQE is very slow and couldn't do certain functions we needed it to. Also more expensive and cumbersome to use. Review Source VR Verified Reviewer Director of Technical Design Civil Engineering Used the software for: Less than 6 months ### "Effective Tool for Engineering Firms" March 12, 2026 5.0 Overall, my experience with Factor AE has been positive. It’s a useful tool for project management, collaboration, and keeping project data organized. It helps our team stay on track and manage multiple tasks efficiently. Pros Factor AE has been very helpful for organizing project information and keeping tasks and deadlines in one place. The interface is easy to use and makes it simple for our team to track progress and collaborate on different projects. It has definitely helped improve workflow and visibility across our work. Cons One challenge is that modifying the invoicing templates can be a bit difficult when doing it independently. This can be especially tricky when working with public agencies that require specific formatting or documentation in invoices. While the system is powerful, having more flexibility or easier customization for invoice templates would make the process smoother. Switched from [BQE CORE Suite](https://www.capterra.com/p/141096/BQE-Software/) We switched from BQE CORE Suite because Factor AE felt more intuitive and easier for our team to use for project tracking, time entry, and overall workflow management. Review Source David M. Senior Project Manager Architecture & Planning Used the software for: 6-12 months ### "Senior Project Manager" March 20, 2026 4.0 Overall Factor has become a useful and critical tool in our office not only for time keeping but it plays a critical role in our forecasting and time management throughout projects, task delegation and overall life of a project. Pros The user interface and navigation through the software is very user friendly. You also have the ability to tweak settings and dashboards to your liking to make it easier for day to day use. Cons The Forecasting and time allowable takes a little getting used to but once you create a process for inputting and allocating time for production it becomes second nature. Switched from [BQE CORE Suite](https://www.capterra.com/p/141096/BQE-Software/) We were looking for a product that had more project management capabilities Review Source Sarah A. Operations Manager Architecture & Planning Used the software for: Less than 6 months ### "Factor A/E is a Solid Project Management Software Program" March 18, 2026 5.0 My overall experience has been great! I highly recommend the program to anyone considering Factor A/E for their business. Pros Factor A/E is incredibly intuitive and user‑friendly. Adding new projects, making updates, building complex budgets, and handling billing all feel straightforward. But what really sets it apart is the support. When you commit to a new project management platform, the quality of their customer service matters—and Factor’s support has been outstanding. They’re responsive, attentive, and offer a true concierge experience, even customizing the platform to fit the unique needs of your business. Cons Their CRM needs a little bit of work. It is a little too simplictic and I wish it integrated with other popular CRMs like hubspot. Alternatives considered [Monograph](https://www.capterra.com/p/178124/Monograph/) Reason for choosing Factor AE Factor A/E is easier to use, less expensive and more intuitive. Switched from [ArchiOffice](https://www.capterra.com/p/233317/ArchiOffice/) The software is no longer being supported. Review Source Bruce M. Partner Architecture & Planning Used the software for: Less than 6 months ### "Intuitive software - Helpful and Friendly Support Team" May 12, 2026 5.0 Pros Very intuitive software that just \*works\*. Factor gets it and their team is the most supportive team we've come across for any of our software providers. Very refreshing these days! Cons A few little coding niggles here and there, but the Factor team has been very responsive to addressing them! Alternatives considered [BQE CORE Suite](https://www.capterra.com/p/141096/BQE-Software/) Reason for choosing Factor AE Best vibe from the team and software was a good fit for what we were looking for. Switched from [Kantata](https://www.capterra.com/p/110832/kantata/) Kantata was expensive and support wasn't great. Pay tiers were frustrating. Review Source TB Trudy B. Admin Manager Architecture & Planning Used the software for: 6-12 months ### "Simple Yet Powerful" March 17, 2026 5.0 Overall Factor AE has been wonderful. They are very responsive and solution driven. The help desk team as been a tremendous resource for navigating the system as we are adapting. Pros What our team like most about Factor is ease of use. They all prefer the timesheet section compare to our previous project management system. Cons We would appreciate if there were some sort of feature for internal departments or disciplines to run reports and view data. Alternatives considered [Mosaic](https://www.capterra.com/p/166936/Mosaic/)[Monograph](https://www.capterra.com/p/178124/Monograph/)[CMap](https://www.capterra.com/p/169104/CMAP/) Reason for choosing Factor AE It had most of what we were looking for our entire team. It is also simple and user friendly. Switched from [BQE CORE Suite](https://www.capterra.com/p/141096/BQE-Software/) Previous software was slow, had significant lag, not user friendly, very expensive for what you get. Review Source CM Ciara M. Project Coordinator Architecture & Planning Used the software for: 6-12 months ### "Great for improved insights and workflow" March 12, 2026 5.0 Overall we have loved using it. It's quickly become an essential part of our day to day running of the business where before we had to use several systems and none which automated as well as this. Pros The customer support is incredible, our firm was able to avail of the onboarding training. It's made our task and project management practices more streamlined and its ease of use has greatly enhanced our day to day productivity. Cons Some items can be difficult to edit once a project is set up but it's still not a bad system it's just a little tedious. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) We had to input all of the data ourselves and update constantly. It was incredibly time consuming to track the projects. Review Source GM Guan M. Project Designer Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Factor AE - A Powerful Management Software" March 12, 2026 5.0 Factor AE, overall, is an easy to to use software that lets you manage projects, coordinate project teams, and focus on running one's business. Pros The best part of Factor AE is the easy to use interface. The interface is intuitive, flexible, and concise. Rather than going between webpages, Factor AE provides the user windows that pop-up where one can enter in the information they need to. Cons My least favorite part of Factor AE is that it does not provide a question mark button on the side of technical terms/a hover over a technical term with an explanation integration that lets you understand what you are doing. Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) We switched from NetSuite to Factor AE because it was less complicated, more intuitive, and more affordable. Review Source TF Tara F. Architectural Designer Architecture & Planning Used the software for: Less than 6 months ### "Time Saving, No Rage" March 23, 2026 5.0 Pretty painless which is what you want with timesheets. I want to get in and get out, i don't want to remember what week it is or if the week starts at Sunday or Monday. Pros Being able to copy and rollover timesheets from the previous week saves in redundant work. The graphics and user interface is streamline. Cons I don't like that after i thought i submitted, i actually have to manually submit a second time to my manager. I had 2 months worth of timesheets just sitting unsubmitted and no nudge from Factor letting me know I hadn't actually submitted them. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Our office manager had to manually input data that took weeks and weeks and she couldn't really use that to project forcast at that point; it was only backwards looking Review Source HH Heather H. Owner Architecture & Planning Used the software for: Less than 6 months ### "Highly Recommend" July 8, 2025 5.0 Our small (12 person) architectural firm has been very pleased since we switched to Factor for project management and invoicing. The Factor team was very helpful during the transition from our old software and have continued to be responsive to our support requests when questions come up. The software itself is intuitive and easy to learn. Overall, we would definitely recommend! Pros The software itself is very easy to learn. With so much data included, we were pleasantly surprised at how intuitive it is to find the information you need. Cons Customized reports take a few days to create. There are so many reporting options that finding the right reports can take some time. Alternatives considered [BQE CORE Suite](https://www.capterra.com/p/141096/BQE-Software/)[Monograph](https://www.capterra.com/p/178124/Monograph/) Reason for choosing Factor AE The customization options and hands on support team made Factor a more attractive option. Switched from [Deltek Ajera](https://www.capterra.com/p/82750/Deltek-Ajera/) We were looking for a software that better integrated Project Management, Time Tracking and Invoicing Review Source MW Mia W. Administrative Professional Civil Engineering Used the software for: Less than 6 months ### "Wilson's Workflow with Factor AE" August 6, 2026 5.0 Overall, my experience with Factor AE has been very positive. Compared to my previous workplace, which did not have a centralized system like Factor, the difference in organization and efficiency is significant. Using Factor every day gives me confidence that projects, billing, and communication are consistently up to date. Because the platform is used across the office, everyone has access to the same current information, which improves collaboration, accountability, and overall workflow. It creates a well-organized work environment where teams can stay aligned and operate more efficiently. Pros What I like most about Factor AE is its intuitive and well-designed layout. The platform makes it easy for employees to quickly access project, billing, and other essential information all in one place. It streamlines collaboration between coworkers and clients, helping communication and workflows run more efficiently. I rarely encounter any issues navigating the system, and I appreciate how seamlessly Factor brings together the many tools and features needed for day-to-day work in a single, user-friendly platform. Cons What I like least about Factor AE is that, like any technology platform, it occasionally experiences synchronization issues with integrated systems such as QuickBooks. At times, there can also be delays when sending invoices to clients, with email notifications taking longer than expected to be delivered. While these issues are generally infrequent, they can occasionally disrupt workflow and communication. Review Source PP Peter P. Proffesional Apparel & Fashion Used the software for: 6-12 months ### "Great Timecard Software" March 12, 2026 5.0 I've been using Factor for time entry at work for a while now and honestly it's one of those tools that just gets out of the way and lets you do your job. That sounds like a low bar but if you've dealt with clunky timesheet software before, you know exactly what I mean. Logging hours is fast. A few clicks and you're done. The interface is clean enough that nothing feels buried or confusing, and the week-over-week copy feature alone saves a noticeable amount of time when your schedule doesn't change much. There's no learning curve to speak of, which matters when time entry is just one small piece of what you're doing in a day. From a project visibility standpoint, it's solid too. Time flows directly into project actuals in real time, so there's no lag between what I enter and what the PMs are seeing on their end. That kind of immediacy keeps everyone honest and aligned without anyone having to chase people down for updates. The platform is cloud-based so I can get into it from anywhere without dealing with a VPN or a local install, which is a convenience I didn't realize I'd appreciate as much as I do. And when there have been questions or issues, the support team has been genuinely responsive, not just routing you to a knowledge base and hoping you figure it out. Overall Factor does exactly what it needs to do without overcomplicating it. For time tracking specifically, it's as painless as I've encountered. Pros I like how easy it is to input time. It makes this process extremely smooth. I like that I can see impact on time budgets and what is left in that project. Cons It seems to have sync issues from time to time. I'll open the website and it will just load. some days I can't access it at all Review Source SB Sangam B. Civil Engineering Technologist Civil Engineering Used the software for: Less than 6 months ### "Beginner-Friendly Experience" August 7, 2026 4.0 As a beginner user, I found it easy to use and set up, which made the onboarding process smooth and efficient. Pros I like it because it is easy to use and simple to set up. The user-friendly interface makes it easy to get started quickly without needing extensive training or technical knowledge. Cons I am looking for a review comment indicating whether any changes were made after the original submission. This would help explain the reason for the time difference between the submission and review dates. Review Source AG Andrew G. Business Development Architecture & Planning Used the software for: 1-2 years ### "AG - Factor Review" August 6, 2026 5.0 So far my experience is good as i am learning how to become more proficient with the program. Most of Factor i am not well versed in and would like more training sessions. I have not seen sessions on what i would like to learn. Pros Ease of use, and get better as its being refined. The ability to drill down to the information or data needed. Great for tracking and accountability. Cons So much to learn, but there is help is required. Would like to learn the CRM more proficient for my use, and to be able to add more information and the ability to link it to Outlook emails. Review Source SP Samuel P. Team Lead Architecture & Planning Used the software for: 6-12 months ### "Simple and Effective Project Management Tool" March 12, 2026 5.0 Overall our experience with Factor AE has been very positive. It has helped us keep projects organized, track proposals and billing, and manage our workflow more efficiently. Once everything is set up, it becomes a really useful tool for keeping the whole team on the same page and managing multiple projects at once. Pros Factor AE has been really helpful for organizing our projects and keeping track of proposals, billing, and project phases all in one place. It’s made it much easier to see where each job is at and stay on top of tasks across the team. The opportunity tracking and invoicing features are especially useful for our workflow. Cons Some areas of the interface can take a bit of time to get used to, and certain features aren’t always obvious when you first start using the platform. It would be helpful if a few workflows were a bit more streamlined or had clearer setup options. Review Source TK Toshi K. Senior Landscape Architect Civil Engineering Used the software for: 6-12 months ### "Great software would highly recommend to AEC colleagues" March 24, 2026 5.0 It has been an excellent way to manage project timelines and track billing. Tracking due dates, goals and deliverables has been wonderful. Pros Love the ease of use, easy to navigate dashboards and data management across projects. Great way to access data across the firm and track project progress and financials. Cons Still learning so hard to know what's missing. Currently we are only using it to manage project financials, will be curious to see how flexible it is to track subconsultants. Review Source Jeanie W. Business Manager Architecture & Planning Used the software for: Less than 6 months ### "Business Manager Perspective - Invoicing" March 16, 2026 4.0 Factor has simplified invoicing tasks that were previously laborious. I do find that I have to switch between the Project and Billing sections to make sure that all of the information is included correctly. I understand that the primary goal of Factor is better Project management and profitability tracking, but some of the details regarding invoice formatting (contract remaining amounts, due date) seem like afterthoughts. Pros Factor's data transfer to Quickbooks after invoices are sent saves me time by eliminating double entry work and reducing errors. The invoicing process is efficient. Cons Because we had to fit our project identification and invoice numbering into Factor's configuration, our reporting from Quickbooks has been more difficult to compile and utilize. I understand that Factor wants to look at profitability from a Client and Project level, but the Project level is more useful from an day to day accounting management perspective. Review Source MK Morgan K. Associate Project Manager Civil Engineering Used the software for: Less than 6 months ### "New to Factor AE" August 13, 2026 4.0 I haven't been using Factor AE long, but it has overall been a good experience. I'm still exploring all of the features to be able to track hours spent and budget health per project. Pros The look is simple and easy to use. I like how you have dropdowns for the tasks and phases for each project. Cons Factor AE seems to crash sometimes when I'm using it and I have to keep re-logging in. I do wish the view was a little more condensed when adding a comment for time. Review Source TL Taylor L. Senior Technician Civil Engineering Used the software for: 6-12 months ### "Useful Program" March 16, 2026 4.0 It is a good product for time management and helps keep things on track and organized for easy review. Pros Factor is an easy to learn and easy to use program. It has a solid user interface and is well laid out. Cons The website based timesheet needs to be refreshed constantly or error messages about time input pop up. Review Source KH Kathryn H. Office Manager Architecture & Planning Used the software for: 2+ years ### "Over all happiness with Factor" October 30, 2023 5.0 Pros Factor AE provides a single place for tracking employee time, tracking project time, tracking project budget, and creating accurate invoices with out being overly cumbersome. For a smaller office full of creative landscape architecture minds this program has been easy for all our staff to use. Cons There have been times when creating reports for our needs have been...challenging. Luckily, Factor has a very good support staff and they've been willing to help us. As with all software, there are things it won't do and we have to find ways around it, for me the reports have been that "thing." Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.