--- title: "ARENA Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ARENA Software - reviews, pricing plans, popular comparisons to other Venue Management products and more." source_url: "https://www.capterra.com/p/199132/ARENA/" page_type: "product" language: "en" --- # ARENA Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ARENA ## What is ARENA? ARENA is a sports facility management system that is fully integrated and developed to manage everyday tasks in gyms and clubs. ## What is ARENA used for? [Club Management](https://www.capterra.com/club-management-software/)[Venue Management](https://www.capterra.com/venue-management-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $100 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ARENA?[Manage this product listing](https://www.g2.com/products/cloudsystems-arena/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ARENA 4.8 (12) VS. [4.7 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price $100 Per User, Per Month Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (12) Ease Of Use 4.6 (78) Value For Money 4.7 (12) Value For Money 4.6 (76) Customer Service 4.9 (11) Customer Service 4.6 (76) ## ARENA alternatives Highest Rated [4.8 (424)](https://www.capterra.com/p/202837/Everfit/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (748)](https://www.capterra.com/p/93349/Jackrabbit-Dance/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (86)](https://www.capterra.com/p/151182/Uplifter/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (373)](https://www.capterra.com/p/172591/Jackrabbit-Gymnastics/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/199132/ARENA/alternatives/) ## FAQs about ARENA Overview ### Which roles and teams benefit most from ARENA? ARENA is most used by gym owners, general managers, and operations leaders who need visibility into daily performance, scheduling, and business oversight. Fitness managers, personal trainers, and physical trainers rely on it to manage client programs and training workflows, while engineering and quality leaders use it to support structured operational and compliance processes. Answer based on 12 reviews Overview ### What company size and specific industries is ARENA built for? ARENA is designed for sports facilities of any size that need management software for venues in the sports and recreation sector. It is aimed at organizations running arenas, athletic centers, and similar facilities that require tools to manage daily operations, scheduling, and facility administration. Features and Usability ### What are the key features of ARENA? ARENA offers billing and invoicing, payment processing, and point of sale for transactions, plus inventory management and event management for operations. It also includes membership management, a member portal, online booking, visitor management, team management, mobile access, marketing automation, and website management. Getting Started and Support ### What training and onboarding options does ARENA offer? ARENA provides in-person training and live online sessions to help teams get started. In-person training supports face-to-face instruction and guided setup, while live online sessions allow remote training through web-based meetings and demonstrations. Getting Started and Support ### What customer support options does ARENA offer? ARENA provides 24/7 live rep support for customers needing direct assistance at any time. Support availability is clear and immediate, but no reviewer feedback is available to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 1,374 Venue Management reviews Capterra data shows that buyers of club management software rank the following features as their top priorities: - **Membership Management** (**63%** of reviewers rated this feature as critical) - **Payment Processing** (**62%**) - **Electronic Payments** (**64%**) ARENA includes **Membership Management** and **Payment Processing**, giving clubs a way to manage member records and handle transactions in one system. However, it does not offer **Electronic Payments**. Instead, it provides other features that reviewers also rate as important, including **Online Booking** (**54%**) and **Billing & Invoicing** (**55%**), helping businesses manage reservations and keep billing organized while allowing teams to track member activity and collect payments more efficiently. Membership Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Payment Processing 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Online Booking 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Billing & Invoicing 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Team Management 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Organizing a group of people to accomplish a task Event Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings ARENA 13 features ### All Features - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Event Management: Schedule and manage the logistics of activities and other gatherings - Inventory Management: Track and manage inventory levels to maintain proper supply - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Team Management: Organizing a group of people to accomplish a task - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.8 (12) 4.8 Based on 12 reviews ## Pricing Value for money 4.7 (12) Free Trial Basic $100.00 Per User,Per Month Value for money 4.7 (12) 4.7 Based on 12 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (11) 4.9 Based on 11 reviews ## User reviews Overall rating 4.8 Based on 12 reviews Filter by rating 5(10) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TL Tammy L. Sr. Director Quality Eng and Regulatory Affairs Medical Devices ### "Arena Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 6, 2022 Really good overall experience. Well project managed by leaders at Arena to ensure a successful roll-out. Pros The ease of use and connection via email notifications. Cons Training for administration could not be recorded. Reasons for choosing ARENA Connection with our suppliers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Antonia M. Engineer Construction ### "Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 March 24, 2022 Pros It is easy to manage schedules, revenues for each member. Cons when I use it in my device (cellphone, tablet) looks like it is a summary. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ME Mohamad E. Gym ownwr Dairy ### "The best software you can use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 1, 2021 Pros Information about members.( everything) Easy calculations. Cons There is nothing. Every thing is this software is excellent and all the features i want to use is included Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AB Alberto B. Fitness manager Health, Wellness and Fitness ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2021 Pros this software helped us develop our business and organize our operation in a very simple yet efficient way Cons we still didn't find any cons for this product Reasons for choosing ARENA Arena was much more efficient in our line of work Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RA Raneem A. Personal trainer Sports ### "Great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 14, 2021 Good Pros This softwar is easy to use. It is simple and straight to the point Cons This softwar is not really fast sometimes Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FA Fadi A. President/owner Health, Wellness and Fitness ### "Happy customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 22, 2021 Very happy working with Arena Pros Easy to train others on and access reports Cons Nothing at all so far everything has been addressed and updated Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mhamad A. Gym Manager Sports ### "Efficient Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2021 Pros this software cover everything related to the sports industry Cons Nothing honestly, everything is good and easy to use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OK Omar K. Operations manager Health, Wellness and Fitness ### "Friendly use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 12, 2021 Pros Friendly use and the most important thing for me is their customer care and after sales service. Cons Honestly! Its an easy system to be used. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Mohammad S. GYM OWNER Sports ### "Great Softwar - everything that a gym needs " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 12, 2021 Good experience- highly recommended for gyms Pros Easy to use Well designed Everything a gym needs Good team behind the Softwar that are always ready to help Cons Not much in retail stuff ( I prefer other systems in retail ) Reasons for choosing ARENA It’s designed mainly for gyms - has all the services that we need Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NT Nader T. General Manager Health, Wellness and Fitness ### "A professional & easy to use software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 12, 2021 Pros The product is very easy to use & user friendly & has all the features we needed in our facility. It's stable & generates a lot of reports Cons That the software is only available through online access. Switched from [iGo Figure](https://www.capterra.com/p/74232/iGo-Figure/) The current software is easier to use & has more features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PP Pedro Pablo V. student Research ### "Friendly" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 April 4, 2021 Pros It is easy to manage a schedule in a gym. It is friendly. It can be used on my laptop and android Cons I think when I use it on my cell phone it like a summary. On my laptop, I can see in more details Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Antoine M. Preparatory Physical Trainer Sports ### "Arena Software- Best System Ever" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 4, 2020 since i start my project and i’ve opened my s&c studio i was facing many problem in my schedule and all payment and financial issues, and after i used arena software my work became more easy and i have more time to focus on my patients and sessions, I encourage using this software. They have the best team and the best maintenance very responsive to any question. Pros Easy to use, Best team, best support, best maintenance. Cons no issues can be noted, maybe when i use it on my surface device there is little changes on the edit and payment buttons nothing special Reasons for choosing ARENA Because it can be useful for restaurants works Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.