Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Happyforce measures employee engagement continuously and in real-time. With more than 20 employee engagement indicators, pulse surveys, and open employee feedback channels, Happyforce gathers the pulse of your team and processes the real-time data analysis, allowing managers to establish priorities and opportunities for improvement in the workplace. With feedback analysis Happyforce helps you understand, analyze and interpret the needs of your employees so that you can create your action plan.
Provider
Happyforce
Located In
Spain
Foundation
2014
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
Android, iOS
Training
Videos, Live Online, In Person, Documentation
Support
Email/Help Desk, Knowledge Base, FAQs/Forum, Chat
Mid size to large companies in any sector
Content Source: Happyforce
Based on other buyer's searches, these are the products that could be a good fit for you.
Happyforce Reviews
Pros
Their response time is excellent. However that does not make up for their poor service.
You have many scores to measure the engagement of your employees. It has a very good price.
On these days where data is important, getting qualitative feedback on a topic from 1-2 employees is not important to take a decision. Happy force helps you take decision with more confidence.
I did not only get that but also a software that allows to get a continous voice of sales/marketing on specific actions, get ideas from front line teams - which are really important.
Cons
Adding a 3rd party to any actual emergency hot line for maintenance adds unnecessary and complicated situations that could be entirely avoided.
They have flooded my work order system with MORE work orders, and have confused my residents.
HF doesn’t work on site, nor understand anyone’s specific property so they will NEVER be able to give proper assistance in any emergency situation.
My property unfortunately has enacted HF’s service; and I can say from first had experience this is a WASTE OF TIME.
"Very easy"
Pros: It's very easy to use. You have many scores to measure the engagement of your employees. It has a very good price
Cons: Sometimes you have to navigate a lot (many clicks) to arrange needed info. The web client is not very good and there are some employees who don't want to access with the mobile app.
Vendor Response
"Voice of the team"
Overall: I was looking for a tool to help me transition the team to a transparent and open culture, enabling anonymous and continous feedback. i did not only get that but also a software that allows to get a continous voice of sales/marketing on specific actions, get ideas from front line teams - which are really important. On these days where data is important, getting qualitative feedback on a topic from 1-2 employees is not important to take a decision. happy force helps you take decision with more confidence.
Pros: Happy force not only provides feedback on the well being and engagement of the team but is an amazing tool to quickly get data on any topic in the organization and by doing so the team feels it has a say
Cons: Not sure what to share, the tool is very intuitive and team is super responsive to any problem or suggestion, the software is in continuous development and I see plenty of potential.
"Not worth it"
Overall: Adding a 3rd party to any actual emergency hot line for maintenance adds unnecessary and complicated situations that could be entirely avoided. My property unfortunately has enacted HF’s service; and I can say from first had experience this is a WASTE OF TIME. They have flooded my work order system with MORE work orders, and have confused my residents. HF doesn’t work on site, nor understand anyone’s specific property so they will NEVER be able to give proper assistance in any emergency situation. Happy Force is NOT HELPFUL. Sincerely, average maintenance technician
Pros: Their response time is excellent. However that does not make up for their poor service.
Cons: They are a 3rd party with no proper experience.
Vendor Response
"Muy contento"
Overall: Me parece la mejor herramienta de encuestas de empleado en relación calidad precio, sin duda.
Pros: Es muy fácil de usar, tanto por los usuarios como por los administradores. Muy amigable, con información relevante a simple vista y interfaz limpia. Genera muy buena información sobre el estado de los empleados y los informes son muy buenos. El equipo de soportes siempre está disponible, te ayudan con problemas que te puedan surgir y recogen tu feedback.
Cons: Lo único malo es que de cara al empleado, está muy orientado a móvil y deja de lado al usuario que no quiere o puede instalarse la app, haciendo que sea más compleja (no imposible) su participación.
Vendor Response
"Una excelente herramienta de trabajo para RRHH"
Overall: Es una herramienta de trabajo para poner los temas que importan al empleado en la mesa de cualquier Comité. Nos permite conocer la experiencia real del empleado en tiempo real.
Pros: Es una herramienta que encaja perfectamente en nuestro modelo de experiencia de empleado, y que complementa cada acción que ya teníamos en marcha. Se integra con nuestros SSII, y requiere muy poca inversion de tiempo para implantarla. Es muy intuitiva tanto para el usuario como para los administradores. La atención al cliente es personalizada y cuidada.
Cons: No encuentro nada que sea una contra. De hecho, cada cosa que echo en falta, la traslado al equipo de Happyforce para que analicen su desarrollo.
Vendor Response
