--- title: "Billiyo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Billiyo Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more." source_url: "https://www.capterra.com/p/199148/Billiyo/" page_type: "product" language: "en" --- # Billiyo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Billiyo ## What is Billiyo? The Billiyo platform is an all-in-one solution that ties together medical billing, business operation, clinical documentation, real-time communication and automation in a secure, compliant and affordable cloud based system. Developed from the ground up for Post-Acute care. ## What is Billiyo used for? [Home Health Care](https://www.capterra.com/home-health-care-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Billiyo?[Manage this product listing](https://www.g2.com/products/billiyo/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Billiyo 5.0 (3) VS. [4.6 (93)](https://www.capterra.com/p/215860/InMyTeam/reviews/) Starting Price $10 Usage Based, Per Month Starting Price $200 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.7 (93) Value For Money 5.0 (3) Value For Money 4.6 (89) Customer Service 5.0 (3) Customer Service 4.6 (91) ## Billiyo alternatives [4.5 (157)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/) Starting price $295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Starting price $325.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.8 (191)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about Billiyo Overview ### What company size and specific industries is Billiyo built for? Billiyo is designed for home health care, home medical equipment, adult daycare, in-home care, and home care providers. The target company size is not specified, but the product appears suited to organizations operating in these care-focused service sectors. Features and Usability ### What are the key features of Billiyo? Billiyo offers scheduling, appointment management, and automated scheduling, along with billing and invoicing, claims management, and payroll management. It also includes client management, patient records management, care plan management, charting, document management, electronic signature, reporting, real-time notifications, mobile access, and third-party integrations. Integrations ### Which third-party tools and platforms does Billiyo integrate with? Billiyo integrates with 2 third-party platforms: Availity and Waystar. These integrations support healthcare revenue cycle and claims workflows by connecting Billiyo to payer and billing platforms used for eligibility, claims processing, and payments. Getting Started and Support ### What training and onboarding options does Billiyo offer? Billiyo provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide self-paced training content for teams getting started. Getting Started and Support ### What customer support options does Billiyo offer? Billiyo provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support details are listed across these channels for users who need help with setup, troubleshooting, or product questions. No reviewer feedback about support quality is available in the catalog data. ## Features AI summary Based on 708 Home Health Care reviews Capterra reviewers point to these as the top priorities when selecting Home Health Care software: - **Scheduling** (**53%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**58%**) - **Care Plan Management** (**47%**) Billiyo supports all three features buyers rate as most important: **Scheduling**, **HIPAA Compliant**, and **Care Plan Management**. Together, these capabilities help businesses coordinate caregiver visits, protect sensitive patient information, and manage individualized care plans more effectively, allowing teams to deliver organized, compliant, and consistent home health services. Scheduling 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Care Plan Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage the treatment plan and coordination between care providers and patients with special health care needs Mobile Access 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Billing & Invoicing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Client Portal 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Private online space that lets businesses securely share documents and provide information access to clients Customizable Reports 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alter the layout and content of reports Billiyo 42 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Assessment Management: Creation, administration, and evaluation of assessments or tests - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Reports: Alter the layout and content of reports - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Portal: Online portal where employees can access and track their own information - Forms Management: Store, manage and track all forms in a centralized location - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Home Health Care Management: Manage the care, assistance, or services that take place in patient's home - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking by Client: Track time worked per client - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (3) 5.0 Based on 3 reviews ## Pricing Value for money 5.0 (3) Free Trial Basic $10.00 Usage Based,Per Month Value for money 5.0 (3) 5.0 Based on 3 reviews ## Integrations [ Waystar](https://www.capterra.com/p/45512/ZirMed/)[ Availity](https://www.capterra.com/p/68854/Availity/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MY Mai Y. CEO Hospital & Health Care ### "Billiyo has made my life more organized!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2022 I got a call from \[SENSITIVE CONTENT\] one day explaining about their software, at that time we were in the process of looking for another system because the system we were currently using wasn't working out for us. At first I was really skeptical about it because we've dealt with a system over years and they haven't done anything for us but drain our account. I decided to give Billiyo a demo try but at the same time I was also comparing other software. I wanted one that will be easy to use, caters more to Minnesota rules and regulations and knows what they are doing. After demo with the other software I felt Billyo has a good system set up despite of the cons which doesn't bother me. My first initial thought when going through the demo with Billiyo was there's so many tabs and it was confusing but \[SENSITIVE CONTENT\[ and \[SENSITIVE CONTENT\] explain the reason behind all the tabs which made sense and turns out I had use for majority of the tabs that I didn't think of using before, that is why I said Billiyo had made my life more organized! Pros Billiyo had made my life so much easier, it's easy to use, efficient for our staffs, they all love the software. I can literally take my work anywhere instead of having to always gain access to my computer at work. They continue to add more features to make the system easier to use, they make sure they are in compliance with the state. They care about your business and wants to see you succeed!! They check in on you if they haven't heard from you in a couple weeks, which I love! They are not afraid to take suggestions or negative feedback because their only goal is make their customers happy! I love the team in Billiyo, fast responsive and professional! They give you a designated person to work with which I love about. Even if he/she wasn't available for you, they have other staff member that picks up and try their best to answer your question. When answering your question they always give you a reason behind it so that way you understand. They also have a help center that you can always refer too. Cons The only con about billiyo is, it will be nice if everything we add in was on one tab instead of having to go to multiple different tabs to enter/add in information, theirs glitches here and there when entering schedule and the time is military time but other than that Billiyo does a great job at keeping up with the system to make sure it runs smoothly for you. Switched from [Caretap](https://www.capterra.com/p/170612/CareTap/) I switched because I feel like the other software did nothing but drained our account for 2 years, they didn't even follow up on me once to see how we were doing or if we had any question, most importantly if we were even using their system. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. YM Yasmin M. CEO Hospital & Health Care ### "Simply a lifesaver " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2021 Thanks to Billiyo, my company is now operating efficiently and accurate. Pros Has a great user friendly interface. Saves me a lot of time when I need to bill for my team. Cons In all honesty, I can’t think of any cons. If I run into trouble or difficulties, billiyo support team is always there helping me figure it all out. Super professional. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DA Deq A. Designated Coordinator/Manager Health, Wellness and Fitness ### "Best Software Company Out There" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 1, 2020 I use Billiyo daily and in the Social Services Industry, this by far the best software that I have ever used. Pros The great customer service and how easy it is to use compared to similar softwares. Cons Nothing. I love everything about this software and the people that designed it and running it are great to work with. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.