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Repfabric is a CRM and sales data management platform for multi-line sales teams – manufacturers, sales reps, and distributors. Whether you’re a manufacturer selling multiple product lines or brands, a sales rep of multiple manufacturers, or a distributor of multiple manufacturer product lines, Repfabric is designed to connect the threads of multi-line selling by supporting all of the nuances and intricacies that come with managing these complex opportunities, sales, and commissions.
Provider
Repfabric
Located In
United States
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
iOS, Android
Training
Live Online, Webinars, Videos, Documentation, In Person
Support
Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk
Highly-customizable cloud-based sales automation CRM tool designed for multi-line sellers, reps, distributors, manufacturers, and wholesalers in various industries.
Content Source: Repfabric
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Repfabric Reviews
Pros
I like the easy of use, the integration with outlook, the mobile app and the reporting tools to keep track of everything. I also like a lot the continious improvement.
I love the chance to follow up on opportunities and collaborate project management with my team.
The product has great ability to customize the tracking of your sales, projects and customer follow-up. It integrates well with outlook and helps you organize your day.
Great product, great support. I have recommended RepFabric to many other rep agencies and I know several have signed up as well.
Cons
If I had to dig deep and I would say an email noting that a po has been enter under my market so I can go look at it. But I typically look daily anyway.
The reporting tool is a little difficult to use. I feel it could be labeled differently to be less confusing.
The main difficulty we experience is needing to create a new company before we can tie an email to the customer.
Getting a customized subroutine. If you do want something customized, it is a bit difficult to complete.
"HHW Endorses Repfabric"
Pros: Sales reporting, opportunity tracking and Activity Journals are a great!
Cons: nothing negative to say about it. love it
Vendor Response
"Review of RepFabric"
Overall: RepFabric was a game-changer for us. Moving from salesforce was definitely the next level with managing customers, opportunities, and contacts. Very happy with RepFabric!
Pros: Opportunities and follow ups - we use this daily and we are able to sort by manufacturing line (sometimes multiple on one opp) and by customer, contact, etc.
Cons: One thing that I keep hoping for is the ability to reconcile what POs are still open with how much is left to ship and, of that, what commission is left. The commission reconciliation based on open and closed POs is not quite where I'd like it to be. Seeing this by line and per customer would be great—all in one report!
"Designed for manufacturer represenatives"
Pros: Customizable to your team and their needs
Cons: Small but growing list of integrated 3rd-party apps
Vendor Response
"Several years into RepFabric"
Overall: I routinely recommend RepFabric and haven't looked back upon my choices several years into use of it.
Pros: The people and the vision; and its focus specifically on the rep agency business model.
Cons: The user interface is dated, not customizable, and snow.
"Great product, and improvements are being made frequently."
Overall: It was slow getting it all up and running, and some of our users aren't using it as much as they will be in the future, but it is coming along nicely. Very happy with the product so far.
Pros: The ease of use on the web portal, and how easy it is to update quotes. Can't wait for the new app to launch, and the old one goes away.
Cons: It doesn't work flawlessly with Oasis just yet, but I know that the development team is working hard on getting things working that will help us. They have a great software team, and support has been great so far.
Vendor Response