# Repfabric Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Repfabric the right CRM solution for you? Explore 44 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/199194/Repfabric/reviews --- Repfabric 4.8 (44) [View alternatives](https://www.capterra.com/p/199194/Repfabric/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Repfabric Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews MF Michael F PresidentIndustrial Automation, 2 - 10 employeesUsed the software for: 6-12 months. “Ease of use directly from email to create contacts and opportunities that are then logged / linked going forward. “ March 3, 2026 KW Kenny W CTO COOElectrical/Electronic Manufacturing, 11 - 50 employeesUsed the software for: 6-12 months. “Some of the Input and Aliasing of customers, commissions and CRM's is difficult resulting in a pretty heavy upfront time investment.“ April 1, 2024 SS Saul S Solutions EngineerElectrical/Electronic Manufacturing, 11 - 50 employeesUsed the software for: More than 2 years. “I like the easy of use, the integration with outlook, the mobile app and the reporting tools to keep track of everything.“ June 12, 2024 AM Amy M Office ManagerAccounting, 2 - 10 employeesUsed the software for: 1-2 years. “This is only a problem for new companies we work with and when trying to link emails to new opportunities, this can be a little clunky.“ March 7, 2024 RN Robert N Technical Sales ConsultantMarketing and Advertising, 11 - 50 employeesUsed the software for: 1-2 years. “It integrates well with outlook and helps you organize your day.“ April 2, 2024 DF Drew F SalesConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “I have used other CRMs that have a more modern aesthetic but do not integrate as well on mobile and are clunky.“ July 12, 2024 MA Melissa A Sales AssociateMechanical or Industrial Engineering, 2 - 10 employeesUsed the software for: 1-2 years. “I've only used RepFabric for 1+ years and it has been a lot easier to navigate than Sales Force.“ June 10, 2024 Vincent N CEOMachinery, 2 - 10 employeesUsed the software for: More than 2 years. “The user interface is dated, not customizable, and snow.“ June 10, 2024 ## Showing most helpful reviews Showing 1-25 of 44 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BR Brian R. President Marketing and Advertising Used the software for: 1-2 years ### "Happy Customer " April 1, 2024 5.0 Customer Service is outstanding and that is extremely important to me. We all have our way of thinking and looking at things and for the most part they created work arounds for us and also in some cases created new features that we recommended. Pros All in one system, who innovation every year. Cons Would like to customize a layout with specific field names. Certain fields are locked and that field name can't be changed. Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Reason for choosing Repfabric Liked the base package and they seem to continue to provide innovation and future development. Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[Pipeline CRM](https://www.capterra.com/p/75608/PipelineDeals/) Mobile App One System for Sales, Commissions, Companies, Contacts, Quotes and Opportunities. Review Source Response from Repfabric April 9, 2024 We're delighted to see such a robust and glowing review! Repfabric thanks you for your growth with using our CRM and looks forward to a continual partnership with your company. GD Greg D. Principal - Industrial Outside Sales Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Great product, and improvements are being made frequently." April 3, 2024 5.0 It was slow getting it all up and running, and some of our users aren't using it as much as they will be in the future, but it is coming along nicely. Very happy with the product so far. Pros The ease of use on the web portal, and how easy it is to update quotes. Can't wait for the new app to launch, and the old one goes away. Cons It doesn't work flawlessly with Oasis just yet, but I know that the development team is working hard on getting things working that will help us. They have a great software team, and support has been great so far. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Repfabric Cost was reasonable, and this CRM is aimed at how our business is setup so it seemed like a nice fit for us. Review Source Response from Repfabric April 9, 2024 Thank you for providing us transparency and appreciate your patience with us as we grow our system to be even more robust! We appreciate your feedback! LK Laura K. Sales and Operations Coordinator Marketing and Advertising Used the software for: 6-12 months ### "Manufacturers Rep Agency Review" December 28, 2023 4.0 Pros Repfabric provides a space for our company to hold important information for our clients and allows us to run data analytics on that information Cons There is a lack of simple features that would seem to make your life easier when navigating the CRM software Review Source Response from Repfabric January 3, 2024 Hi Laura, Thank you for your candid review of Repfabric. We will be loading additional features in 2024 to make our system even more robust! We hope the new updates that come out will satisfy your needs going forward. If you have any suggestions of what you'd like to see, please write to us at ap@repfabric.com! BB Brad B. VP of Sales Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Repfabric is a must for manufacturer representatives" December 22, 2023 5.0 Very positive. Good support for any issues. Very little down time - I can't remember the last time we could not access the system. The continually try to upgrade the offering, adding new features on regular basis. Pros Designed for reps. Most CRMs are not designed with a representative in mind, RF is. There are only minor customizations required to get up and running quickly. Very easy to use and has most of the information and subroutines needed for manufacturer's representative. Cons Getting a customized subroutine. If you do want something customized, it is a bit difficult to complete. Switched from [eM Client](https://www.capterra.com/p/160239/eM-Client/) Recommendation from other manufactures representatives. We wanted a program which was more in-line with our business. Review Source Response from Repfabric December 28, 2023 Wow Brad! Thanks so much for taking the time to tell us what we're doing right! We're excited to watch your sales team take advantage of the CRM and watch your business grow even bigger! We are continually improving and hope you're using our Learning Management System to help you customize the reports you so desire. Our support team is available should you run into any challenges. RP Rollie P. Director of Sales Wholesale Used the software for: 1-2 years ### "RepFabric is a shining star as a CRM Platform." September 16, 2023 5.0 Extremely user friendly Pros Consolidation of many other services, cost savings, forward thinking of management. Cons We have not found anything yet that has not been addressed or added through our partnership. Alternatives considered [Voze](https://www.capterra.com/p/88410/Voze/) Reason for choosing Repfabric Vision of \[sensitive content hidden\] and the RepFabric staff. Switched from [Voze](https://www.capterra.com/p/88410/Voze/) We felt RepFabric was more prepared to take us where we wanted to go. Review Source Response from Repfabric December 28, 2023 We're excited to be able to support you and your team for growth and new opportunities! Thank you for your trust with us! MP Margaret P. Commission Specialist Machinery Used the software for: 1-2 years ### "Ready to get organized? Time to get Repfabric!" November 22, 2023 5.0 It's been a solid two years with Repfabric. The transition initially was a little intimidating, but they have a great team that helps you every step of the way. I haven't had any major problems and it's onward and upward with these guys. Pros There an abundance of features to utilize in Repfabric. It's almost overwhelming with what you can do. This includes tracking sales data, uploading and running commission reports, daily activity reports, quotes, leads, and etc. If you can dream it; they can help you maximize it, track it, and utilize it. Cons The response time of the IT team can be a bit long in response to support requests. Switched from [ECINS](https://www.capterra.com/p/236606/ECINS/) The initial launch of our former version of CRM was rushed and incomplete. Everyone was unsure how to use it and the IT "support" was abyssal at best. The software may be been good, but the training was so haphazard that we wouldn't have know the difference. We needed a change and Repfabric filled in that gap. Review Source Response from Repfabric December 28, 2023 It's nice to hear that we took the time with your organization to use Repfabric in a way that will benefit your company! Now let's have you grow your sales and we can help you manage that using our CRM! TP TED P. VP Sales Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Repfabric on-boarding" January 19, 2024 5.0 Pros Repfabric is an excellent CRM and sales data management platform for multi-line manufacturers reps. The platform is incredibly intuitive and user-friendly, making it easy to manage data, sales and commissions across multiple manufacturer lines. The mobile app is particularly impressive as well, allowing users to access sales data and manage accounts on-the-go. The system matches our functions and prior CRM so well, our implementation was a (somewhat) easy transition from SFDC and easy to learn. The support team is very responsive and helpful. I would highly recommend Repfabric to any sales organization looking to streamline their operations and improve their bottom line Cons Customization within the Repfabric app is not straight forward but doable to an extent. Its intergration with Power BI does add much for flexibility and customization capbilities. for your data. Switched from [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Repfabric fits the manunufacturers representatives model better than SFDC and is easier and more intuitive to use for management and the sales team. Review Source Response from Repfabric January 23, 2024 Thank you for taking the time to give us feedback on our CRM! We appreciate your business and look forward to an even more robust system in the future. MG Mike G. President Wholesale Used the software for: 1-2 years ### "New RepFabric Fans" December 12, 2023 5.0 Your business operates and feels like a partner for continuous improvements. Pros The people and the platform. Enables a small business to operate, partner and succeed with larger organizations. Cons That we did not find RepFabric you sooner. Switched from [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) RepFabric is geared for the needs of our business. Review Source Response from Repfabric December 28, 2023 It's nice to be part of your "Fan Club". While we love the words, we're more thrilled that you are using the system to your advantage! Spread the word as we always welcome new partnerships! GC Gary C. President Mining & Metals Used the software for: 2+ years ### "Top of the Line product!" January 12, 2024 5.0 Excellent product overall that the management continues to develop. Keep up the great work. Pros The reporting options are what I use most as Admin, but my sales activity and tracking of specific customers and territories is also great and helpful. Cons Occasionally slow responses online in certain programs. Review Source Response from Repfabric January 16, 2024 Thank you for such a glowing review of Repfabric! We are thrilled that you're using the tool to grow and manage your business! AM Amy M. Office Manager Accounting Used the software for: 1-2 years ### "Great CRM for sales reps" March 7, 2024 5.0 We have had a great experience and are learning more everyday. Pros I appreciate that the system can be used on a computer as well as through a mobile device. Even better that the two systems work seamlessly. Cons The main difficulty we experience is needing to create a new company before we can tie an email to the customer. This is only a problem for new companies we work with and when trying to link emails to new opportunities, this can be a little clunky. Alternatives considered [Insightly](https://www.capterra.com/p/130671/Insightly/) Reason for choosing Repfabric Repfabric was perfect for our team. We are manufactures sales representatives and this system was built by other reps for reps! Review Source Response from Repfabric March 12, 2024 Amy, What an amazing review of our CRM. We are thrilled that you find Repfabric to be the right fit for your organization! We look forward to you learning more so you can expand your other time and let Repfabric do some work for you! rC randall C. President Executive Office Used the software for: 1-2 years ### "Repfabric is the Best" January 19, 2024 5.0 Pros Contact management is key critical criteria for keeping in touch with customers Cons Some initial bugs and there are some features that can be improved Review Source Response from Repfabric January 23, 2024 We greatly appreciate your feedback, and while you're giving us such accolades, we are continually looking to improve. The features you're looking to have improved should be released within our "Next Gen" (next generation) which will be rolled out in 2024! DM Dave M. VP Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Several years later and still very very happy." March 22, 2023 5.0 Very pleased. Great product, great support. I have recommended RepFabric to many other rep agencies and I know several have signed up as well. Pros The entire system matches our functions so well that not only was our original implementation easy but new hires find the system intuitive and easy to learn. Cons While there have been many enhancements over the years we do still have a short list of wish list items we are hoping for in a future release. Review Source Response from Repfabric December 28, 2023 Thank you for taking the time and kind words about Repfabric! BC Bruno C. VP Logistics and Supply Chain Used the software for: 1-2 years ### "Streamline your CRM" January 10, 2024 5.0 Pros Tracking of commissions is extremely easy. Many customizable options when arranging your customer database. Cons App could be more user friendly for those on the go. Review Source Response from Repfabric March 7, 2024 Bruno, Thanks so much for giving us such high accolades regarding the ease of use by using Repfabric! We are always looking to improve and your feedback is essential for future development of our product. RN Robert N. Technical Sales Consultant Marketing and Advertising Used the software for: 1-2 years ### "Great product with phenomenal customer service" April 2, 2024 5.0 Pros The support team are always there to help. The product has great ability to customize the tracking of your sales, projects and customer follow-up. It integrates well with outlook and helps you organize your day. Cons The mobile app is clunky and needs improvement. It does have some great features like voice input and I’m sure overtime will improve. Review Source Response from Repfabric April 9, 2024 Thank you for recognizing our Support team as one facet of a glowing review! We are motivated to support each client and thank you for your reply! AS Angela S. Inside Support Building Materials Used the software for: 2+ years ### "Love Repfabric!" March 7, 2024 5.0 Pros How easy it is to use and how straightforward the program is. Cons There are no cons about Repfabric. It's one of the best CRM options I've used. Review Source Response from Repfabric March 12, 2024 Angela, What a glowing survey! We're thrilled you're using Repfabric to your advantage and recognize the value of the CRM. Thank you for your candid feedback! MM Mira M. Sales Coordinator Utilities Used the software for: 2+ years ### "RepFabric has been a gamechanger for our sales process." May 6, 2026 4.0 RepFabric is a great quick reference for our Sales Data reference, contact management, opportunity and sales conversation tracking. Pros RepFabric has been a gamechanger for our sales process. From contact management to opportunity tracking, it gave our team a centralized, efficient system for managing the full sales cycle — including conversion tracking, customer support workflows, and opportunity closing processes. One of the most valuable features has been its ability to identify and segment the right people for pricing notifications and email marketing campaigns. Combined with robust territory management tools, RepFabric keeps our sales calls organized and ensures our reps are reaching the right people at the right time. Cons Sales Report generation has a certain limitation as to how I want to the data to look like. I have to download the data in excel file to allow me to get the report that the team needs Review Source MF Michael F. President Industrial Automation Used the software for: 6-12 months ### "Ease of Adoption" March 3, 2026 5.0 Very user friendly. Very good support. Very helpful onboarding my team. We were up and running very quickly. There are many additional features we are eager to implement over time. Pros Ease of use directly from email to create contacts and opportunities that are then logged / linked going forward. Helps keep pipeline opportunities updated in the CRM. Cons That I didn't implement it sooner. In contrast to other CRM's we work with for the principals we represent, I am struggling to come up with anything that any of them do much better. Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Repfabric Because it was designed by people who understand the manufacturers representative business model and built for that customer base. Review Source JI Jon I. Sales Representative Building Materials Used the software for: 6-12 months ### "Big fan of Repfabric!!" March 3, 2026 5.0 I’m a big fan of it. I find it saves me a lot of time and makes my day more efficient. I can look back at my last sales. Call to make sure I don’t miss anything on this call. Pros What I like best about Repfabric is being able to update my sales calls as I go. Come out of the sales call and update it right away, so I don’t have to deal with it at the end of the day all at once or the end of the week saving me a lot of time. Cons In the beginning, just learning how to navigate trying to update contacts when they move from one location to another or a company to company. Review Source CT Chuck T. Business Development Manager Wholesale Used the software for: 2+ years ### "Reason why I use the platform!" March 11, 2026 5.0 It has been great. Just like any tool, you have to use it for it to be helpful. It has been very helpful recording all of the service work we handle. Pros My favorite is the proximity map; it shows businesses related who is close to any location. It is SUPER easy to use. Secondary would be the sales tracking, it is a great reminder tool! Cons Hard to say, they are always willing to fine tune to our needs. I have a little trouble on the expense reporting and saving. Review Source MB Mauricio B. Field Application Engineer Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "A complete and intuitive tool" March 3, 2026 5.0 So far the experience has been great. It has proven to be a very useful tool for each and everyone that has been using it here for the past 2 months. Pros The best aspect about RepFabric is that it is an intuitive tool that anyone can get the hang of it quickly. Also, the cost-benefit relation is great as it has many useful features for all the people involved in a RepFirm. Cons I think there could be improvements such as including more options on the "type of contact" of the AJ's when creating one. Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) To reduce costs and have a better experience that aligns with what we are as a Rep Firm. Review Source CW Cassady W. Customer Service Food & Beverages Used the software for: Less than 6 months ### "A Great System to Use" March 3, 2026 5.0 It is great. I am able to use it easily, get what I need to do done in a timely manner, and use it as needed throughout my work day. Pros It is easy to use, and I am able to quickly enter data with no issues. Trainings were also nice and were interactive when first learning to use the system. Cons The AI sync + tool can be finicky at times and give errors at time. It is really advance and I am sure with time it will only continue to improve. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) My company made the switch from Sales Force to Rep Fabrics Review Source MP Mark P. President Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Time for a new sales CRM? Repfabric!" June 7, 2024 5.0 Support was excellent and they never left a question go unanswered. Pros Ease of use allows sales team to actually use the system instead of finding ways around using the system. Cons All systems are challenging to actually integrate with a sales team - so picking something that is easy to use and integrate is very important. Review Source MP Marnee P. President Medical Devices Used the software for: 2+ years ### "Review of RepFabric" July 13, 2024 5.0 RepFabric was a game-changer for us. Moving from salesforce was definitely the next level with managing customers, opportunities, and contacts. Very happy with RepFabric! Pros Opportunities and follow ups - we use this daily and we are able to sort by manufacturing line (sometimes multiple on one opp) and by customer, contact, etc. Cons One thing that I keep hoping for is the ability to reconcile what POs are still open with how much is left to ship and, of that, what commission is left. The commission reconciliation based on open and closed POs is not quite where I'd like it to be. Seeing this by line and per customer would be great—all in one report! Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) saleforce was not as well set up for reps at RF. Review Source SS Saul S. Solutions Engineer Electrical/Electronic Manufacturing Used the software for: 2+ years ### "The best CRM in the industry for Reps" June 12, 2024 5.0 The tool is great and it is well tought for the Electrical Manufacturing rep, it is clear that it was created by somebody that understand the needs of the industry. Pros I like the easy of use, the integration with outlook, the mobile app and the reporting tools to keep track of everything. I also like a lot the continious improvement. Cons I think it can get better on the response of the plug in for outlook. The tool is useful and great but sometime turns out painful to use it. Review Source VR Verified Reviewer CEO Machinery Used the software for: 2+ years ### "Several years into RepFabric" June 10, 2024 4.0 I routinely recommend RepFabric and haven't looked back upon my choices several years into use of it. Pros The people and the vision; and its focus specifically on the rep agency business model. Cons The user interface is dated, not customizable, and snow. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Repfabric They required a ton of customization (my time and money) to fulfill our basic business model's needs, and I knew that it would routinely cost me lots of time and money to keep those customizations working as time went on. Review Source Similar Products Featured ## Related categories [CRM](https://www.capterra.com/customer-relationship-management-software/)[Online CRM](https://www.capterra.com/online-crm-software/)[Contact Management](https://www.capterra.com/contact-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.