# Page 2 | Repfabric Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Repfabric the right CRM solution for you? Explore 43 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/199194/Repfabric/reviews

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Repfabric

4.8 (43)

[View alternatives](https://www.capterra.com/p/199194/Repfabric/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Repfabric

## Showing most helpful reviews

Showing 26-43 of 43 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

WD

William D.  
Inside Sales  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "RepFabric Review"

May 3, 2024

4.0

Pros

Ease of use, i dont have to mess around to get what i need. Fast and efficient

Cons

It can be a tad slow at times but nothing i am not used too. No major complaints

Review Source

Response from Repfabric

May 9, 2024

Thank you for your candid feedback! We're glad the tool is working for you. We continually monitor our servers to ensure the quickest response time. Sometimes our customers should reboot their internet to ensure the fastest speed; hopefully this will help any latency you may have.

BB

Brad B.  
VP of Sales  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Repfabric is a must for manufacturer representatives"

December 22, 2023

5.0

Very positive. Good support for any issues. Very little down time - I can't remember the last time we could not access the system. The continually try to upgrade the offering, adding new features on regular basis.

Pros

Designed for reps. Most CRMs are not designed with a representative in mind, RF is. There are only minor customizations required to get up and running quickly. Very easy to use and has most of the information and subroutines needed for manufacturer's representative.

Cons

Getting a customized subroutine. If you do want something customized, it is a bit difficult to complete.

Switched from

[eM Client](https://www.capterra.com/p/160239/eM-Client/)

Recommendation from other manufactures representatives. We wanted a program which was more in-line with our business.

Review Source

Response from Repfabric

December 28, 2023

Wow Brad! Thanks so much for taking the time to tell us what we're doing right! We're excited to watch your sales team take advantage of the CRM and watch your business grow even bigger! We are continually improving and hope you're using our Learning Management System to help you customize the reports you so desire. Our support team is available should you run into any challenges.

RP

Rollie P.  
Director of Sales  
Wholesale  
Used the software for: 1-2 years

### "RepFabric is a shining star as a CRM Platform."

September 16, 2023

5.0

Extremely user friendly

Pros

Consolidation of many other services, cost savings, forward thinking of management.

Cons

We have not found anything yet that has not been addressed or added through our partnership.

Alternatives considered

[Voze](https://www.capterra.com/p/88410/Voze/)

Reason for choosing Repfabric

Vision of \[sensitive content hidden\] and the RepFabric staff.

Switched from

[Voze](https://www.capterra.com/p/88410/Voze/)

We felt RepFabric was more prepared to take us where we wanted to go.

Review Source

Response from Repfabric

December 28, 2023

We're excited to be able to support you and your team for growth and new opportunities! Thank you for your trust with us!

MP

Margaret P.  
Commission Specialist  
Machinery  
Used the software for: 1-2 years

### "Ready to get organized? Time to get Repfabric!"

November 22, 2023

5.0

It's been a solid two years with Repfabric. The transition initially was a little intimidating, but they have a great team that helps you every step of the way. I haven't had any major problems and it's onward and upward with these guys.

Pros

There an abundance of features to utilize in Repfabric. It's almost overwhelming with what you can do. This includes tracking sales data, uploading and running commission reports, daily activity reports, quotes, leads, and etc. If you can dream it; they can help you maximize it, track it, and utilize it.

Cons

The response time of the IT team can be a bit long in response to support requests.

Switched from

[ECINS](https://www.capterra.com/p/236606/ECINS/)

The initial launch of our former version of CRM was rushed and incomplete. Everyone was unsure how to use it and the IT "support" was abyssal at best. The software may be been good, but the training was so haphazard that we wouldn't have know the difference. We needed a change and Repfabric filled in that gap.

Review Source

Response from Repfabric

December 28, 2023

It's nice to hear that we took the time with your organization to use Repfabric in a way that will benefit your company! Now let's have you grow your sales and we can help you manage that using our CRM!

TP

TED P.  
VP Sales  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Repfabric on-boarding"

January 19, 2024

5.0

Pros

Repfabric is an excellent CRM and sales data management platform for multi-line manufacturers reps. The platform is incredibly intuitive and user-friendly, making it easy to manage data, sales and commissions across multiple manufacturer lines. The mobile app is particularly impressive as well, allowing users to access sales data and manage accounts on-the-go. The system matches our functions and prior CRM so well, our implementation was a (somewhat) easy transition from SFDC and easy to learn. The support team is very responsive and helpful. I would highly recommend Repfabric to any sales organization looking to streamline their operations and improve their bottom line

Cons

Customization within the Repfabric app is not straight forward but doable to an extent. Its intergration with Power BI does add much for flexibility and customization capbilities. for your data.

Switched from

[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)

Repfabric fits the manunufacturers representatives model better than SFDC and is easier and more intuitive to use for management and the sales team.

Review Source

Response from Repfabric

January 23, 2024

Thank you for taking the time to give us feedback on our CRM! We appreciate your business and look forward to an even more robust system in the future.

MG

Mike G.  
President  
Wholesale  
Used the software for: 1-2 years

### "New RepFabric Fans"

December 12, 2023

5.0

Your business operates and feels like a partner for continuous improvements.

Pros

The people and the platform. Enables a small business to operate, partner and succeed with larger organizations.

Cons

That we did not find RepFabric you sooner.

Switched from

[monday.com](https://www.capterra.com/p/147657/monday-com/)

RepFabric is geared for the needs of our business.

Review Source

Response from Repfabric

December 28, 2023

It's nice to be part of your "Fan Club". While we love the words, we're more thrilled that you are using the system to your advantage! Spread the word as we always welcome new partnerships!

GC

Gary C.  
President  
Mining & Metals  
Used the software for: 2+ years

### "Top of the Line product!"

January 12, 2024

5.0

Excellent product overall that the management continues to develop. Keep up the great work.

Pros

The reporting options are what I use most as Admin, but my sales activity and tracking of specific customers and territories is also great and helpful.

Cons

Occasionally slow responses online in certain programs.

Review Source

Response from Repfabric

January 16, 2024

Thank you for such a glowing review of Repfabric! We are thrilled that you're using the tool to grow and manage your business!

AM

Amy M.  
Office Manager  
Accounting  
Used the software for: 1-2 years

### "Great CRM for sales reps"

March 7, 2024

5.0

We have had a great experience and are learning more everyday.

Pros

I appreciate that the system can be used on a computer as well as through a mobile device. Even better that the two systems work seamlessly.

Cons

The main difficulty we experience is needing to create a new company before we can tie an email to the customer. This is only a problem for new companies we work with and when trying to link emails to new opportunities, this can be a little clunky.

Alternatives considered

[Insightly](https://www.capterra.com/p/130671/Insightly/)

Reason for choosing Repfabric

Repfabric was perfect for our team. We are manufactures sales representatives and this system was built by other reps for reps!

Review Source

Response from Repfabric

March 12, 2024

Amy, What an amazing review of our CRM. We are thrilled that you find Repfabric to be the right fit for your organization! We look forward to you learning more so you can expand your other time and let Repfabric do some work for you!

KW

Kenny W.  
CTO COO  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Manufactures REP review"

April 1, 2024

4.0

We are very happy with our initial experience and plan to continue to explore more ways to utilize the system both as a CRM and Activity management system.

Pros

We utilize REPFABRIC as a single system to correlate all of our sales activity. This single system solution saves on time and provides better ROI for our sales team to continue to drive new business with our customer base.

Cons

Some of the Input and Aliasing of customers, commissions and CRM's is difficult resulting in a pretty heavy upfront time investment.

Review Source

Response from Repfabric

April 9, 2024

What a terrific review of our CRM! We appreciate you taking the time to give us some feedback!

LR

Luke R.  
VP of Commercial Sales  
Oil & Energy  
Used the software for: 1-2 years

### "Great Software CRM"

April 19, 2024

5.0

Pros

Ease of use, reliability and mobile options.

Cons

Interface could use a facelift and be a nicer.

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Best suited for manufacturers reps and provides everything I need and nothing that I don’t.

Review Source

Response from Repfabric

April 22, 2024

Luke, thank you so much for taking time to review our CRM. We're thrilled that you're pleased with the software!!

rC

randall C.  
President  
Executive Office  
Used the software for: 1-2 years

### "Repfabric is the Best"

January 19, 2024

5.0

Pros

Contact management is key critical criteria for keeping in touch with customers

Cons

Some initial bugs and there are some features that can be improved

Review Source

Response from Repfabric

January 23, 2024

We greatly appreciate your feedback, and while you're giving us such accolades, we are continually looking to improve. The features you're looking to have improved should be released within our "Next Gen" (next generation) which will be rolled out in 2024!

Jeff H.  
President  
Automotive  
Used the software for: 6-12 months

### "HHW Endorses Repfabric"

September 15, 2023

5.0

Pros

Sales reporting, opportunity tracking and Activity Journals are a great!

Cons

nothing negative to say about it. love it

Review Source

Response from Repfabric

December 28, 2023

We thank you for highlighting our Activity Journal functionality within our CRM!

DM

Dave M.  
VP  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Several years later and still very very happy."

March 22, 2023

5.0

Very pleased. Great product, great support. I have recommended RepFabric to many other rep agencies and I know several have signed up as well.

Pros

The entire system matches our functions so well that not only was our original implementation easy but new hires find the system intuitive and easy to learn.

Cons

While there have been many enhancements over the years we do still have a short list of wish list items we are hoping for in a future release.

Review Source

Response from Repfabric

December 28, 2023

Thank you for taking the time and kind words about Repfabric!

BC

Bruno C.  
VP  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Streamline your CRM"

January 10, 2024

5.0

Pros

Tracking of commissions is extremely easy. Many customizable options when arranging your customer database.

Cons

App could be more user friendly for those on the go.

Review Source

Response from Repfabric

March 7, 2024

Bruno, Thanks so much for giving us such high accolades regarding the ease of use by using Repfabric! We are always looking to improve and your feedback is essential for future development of our product.

LK

Laura K.  
Sales and Operations Coordinator  
Marketing and Advertising  
Used the software for: 6-12 months

### "Manufacturers Rep Agency Review"

December 28, 2023

4.0

Pros

Repfabric provides a space for our company to hold important information for our clients and allows us to run data analytics on that information

Cons

There is a lack of simple features that would seem to make your life easier when navigating the CRM software

Review Source

Response from Repfabric

January 3, 2024

Hi Laura, Thank you for your candid review of Repfabric. We will be loading additional features in 2024 to make our system even more robust! We hope the new updates that come out will satisfy your needs going forward. If you have any suggestions of what you'd like to see, please write to us at ap@repfabric.com!

RO

Rebecca O.  
Marketing Operations Coordinator  
Construction  
Used the software for: 2+ years

### "Designed for manufacturer represenatives"

December 15, 2023

4.0

Pros

Customizable to your team and their needs

Cons

Small but growing list of integrated 3rd-party apps

Review Source

Response from Repfabric

December 28, 2023

While we always hope for 5-star reviews, we are doing our best to try to improve. Thank you for taking the time to rate our CRM. We are looking forward to grow, and as we do, we're excited you're using our platform! Thank you for your candid review.

RN

Robert N.  
Technical Sales Consultant  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great product with phenomenal customer service"

April 2, 2024

5.0

Pros

The support team are always there to help. The product has great ability to customize the tracking of your sales, projects and customer follow-up. It integrates well with outlook and helps you organize your day.

Cons

The mobile app is clunky and needs improvement. It does have some great features like voice input and I’m sure overtime will improve.

Review Source

Response from Repfabric

April 9, 2024

Thank you for recognizing our Support team as one facet of a glowing review! We are motivated to support each client and thank you for your reply!

AS

Angela S.  
Inside Support  
Building Materials  
Used the software for: 2+ years

### "Love Repfabric!"

March 7, 2024

5.0

Pros

How easy it is to use and how straightforward the program is.

Cons

There are no cons about Repfabric. It's one of the best CRM options I've used.

Review Source

Response from Repfabric

March 12, 2024

Angela, What a glowing survey! We're thrilled you're using Repfabric to your advantage and recognize the value of the CRM. Thank you for your candid feedback!

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