# Datapel Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Datapel the right Inventory Management solution for you? Explore 53 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/199201/WMS/reviews --- Datapel 4.5 (53) [View alternatives](https://www.capterra.com/p/199201/WMS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Datapel Ease of use 4.5 Customer Service 4.2 ## Pros and Cons in Reviews DC Deborah C Senior Admin OfficerPharmaceuticals, 11 - 50 employeesUsed the software for: 1-2 years. “System supports efficient order processing with automatic backorder management, seamlessly integrates with Xero, warehouse operations reducing errors improving efficiency.“ March 6, 2025 ET Eamon T General ManagerWholesale, 11 - 50 employeesUsed the software for: More than 2 years. “Sometimes we get duplicate orders/invoices due to syncing issues between MYOB Account right Datapel.“ October 15, 2023 AD Allen D Operations ManagerFood & Beverages, 51 - 200 employeesUsed the software for: Less than 6 months. “I was able to connect with my already installed commerce platforms, gave me complete control of my inventory.“ June 28, 2025 RS Rod S Managing DirectorFurniture, 2 - 10 employeesUsed the software for: 1-2 years. “The search engine for prodcuts can be a little clunky.“ October 5, 2023 RS Rod S Managing DirectorFurniture, 2 - 10 employeesUsed the software for: 1-2 years. “This keeps processes simply and in the end makes customers happy with real time ETA on back orders as well as what stock is on hand for them.“ October 5, 2023 KP Kim Hiang P Managing DirectorWholesale, 11 - 50 employeesUsed the software for: More than 2 years. “Sales Reconciliation has to be performed daily to identify the above discrepancies to correct them in MYOB, but the Sales Reconciliation Report "MYOB Invoices NOT reconciled with WMS Sales" takes a long time to complete even when it is just for 1 day sales.“ October 2, 2020 GG Gary G DirectorBusiness Supplies and Equipment, 11 - 50 employeesUsed the software for: More than 2 years. “Didn't feel we need a full expensive ERP system and WMS has met our needs with a solution that inexpensively allows us to manage our inventory and warehousing while still using our MYOB Accountsright Software.“ May 24, 2022 LN Liezel N Accounts AdministratorRetail, 2 - 10 employeesUsed the software for: More than 2 years. “The only down side is that while invoices and purchases are sent to accounting software it locks other users from ordering, picking and packing. “ August 18, 2020 ## Showing most helpful reviews Showing 1-25 of 53 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ebba G. General Manager Alternative Medicine Used the software for: Less than 6 months ### "Data Pel is a great WMS" July 16, 2025 5.0 We have absolutely loved working with \[sensitive content hidden\]. He has been so supportive and helpful. Compared to Tall Emu which was a total disaster (waste of time and finances), Data Pel have been extremely good to work with. Pros Tracking our stocks more accurately and being able to do our BOMS (builds of material). Also haveing great support from them. Cons It's speed and so many extra steps compared to using xero. There is a lot to learn and its a new language. Switched from [Tall Emu CRM](https://www.capterra.com/p/125630/Tall-Emu-CRM/) They had no support and it was a terrible experience. Review Source DC Deborah C. Senior Admin Officer Pharmaceuticals Used the software for: 1-2 years ### "WMS for Manufacturing & Distribution." March 6, 2025 5.0 System supports efficient order processing with automatic backorder management, seamlessly integrates with Xero, warehouse operations reducing errors improving efficiency. Pros it streamlined our operations, great design to enhance inventory control, it reduced cost only needing this system, its robust features cater for manufacturing and logistics, offering tools such as advanced order management, real time inventory tracking and efficient order fulfillment. Cons That you had to log in every hour if not using the system and it would not save you login address. Switched from [MJ Platform](https://www.capterra.com/p/212477/MJ-Platform/) Better system and cost, need a system that covered all areas of WMS Review Source Response from datapel March 7, 2025 Thank you, Deborah! We're delighted Datapel WMS has streamlined your operations and helped reduce costs while covering all your manufacturing and distribution needs. It’s great to hear that features like real-time inventory tracking and advanced order management are making a real difference. We appreciate your feedback on the login timeout. Security is a key priority, but we understand the need for a smoother experience—we’ll take note of this as we continue improving. Thanks for trusting Datapel—we're excited to keep supporting your business! JT Jodie T. Business Manager Machinery Used the software for: 2+ years ### "Review" October 13, 2020 3.0 We find response to our queries is extremely slow. Queries get passed from one person to another and requires constant follow-up by us to resolve any issues. Pros Easy to raise POs and sales orders. Accurate tracking of inventory Cons Reporting options could be better Very limited features for recording information although we do have an earlier version of Datapel so maybe it has improved Review Source Response from datapel October 15, 2020 Hi Jodie, Thanks for your review - you are correct - the version you are on is a little old and we are not able to help customers using versions of our system connecting to unsupported Accounting Software - which have been out of cycle for a few years now. We have put through a few requests for your system to be upgraded - but will try contact your team again ASAP to see if we can connect with the right person to get you on the latest and greatest WMS edition. We will be in touch soon... SF Stuart F. Director Retail Used the software for: 6-12 months ### "Simple system to learn and operate" March 12, 2025 5.0 Very positive, pro-active team who go above and beyond to solve any problems Pros Simple to use and good level of support. Cons restrictions in some reporting but these can be customised Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Datapel Better fit for our company and requirements Switched from [Zoho Inventory](https://www.capterra.com/p/146241/Zoho-Inventory/) They didn't have all the functionality required Review Source Response from datapel March 18, 2025 Hi Stuart, Thank you for your kind words and for trusting Datapel WMS to support your business. We're so pleased you’ve found the system easy to use and our team proactive—putting your needs first is always our goal. We appreciate your feedback on reporting. It’s great to hear the customisation options are working for you, and we’re always open to hearing how we can make things even better for your team. If there’s ever anything more we can do, please reach out—we’re here to help. Best, The Datapel Team JG Justin G. Managing Director Wholesale Used the software for: 2+ years ### "Datapel WMS Review" October 7, 2020 4.0 It has given us the ability to integrate MYOB with a Warehouse Management System. Pros \- Easy to use once you understand the system - It gives us the ability to integrate MYOB with a Warehouse Management System. - Integration between cloud based and server based applications. Cons \- Unable to have multiple windows open at the same time. Specifically we are unable to access important information such as customer reports, item list and New Sales Order at the same time. - Stock transfers are convoluted, and we are only able to do 1 item at a time. - Special pricing doesn't show the profit margin per line. - When confirming sales or purchases there should be an option to email reports. It would be handy if there was a script to open the email program, not just composing an email that sit in the outbox until the email program is manually opened. - It would be great if there was more specific information on customers. i.e list of lines a customer purchases with the last time they ordered them, last purchase price and product margin; customer gp for the last 3 months - Would be good if it had an integrated email client Alternatives considered [3PL Warehouse Manager](https://www.capterra.com/p/86175/3PL-Warehouse-Manager/) Reason for choosing Datapel For it's ability to integrate with MYOB at a competitive price. Review Source Response from datapel March 3, 2023 Thanks for your feedback here - we're excited to share that the issues you raised have an existing simple solution as below... Multiple Windows - Being a web app you pop up each form and continue to select information as required then return back to your original inquiry form. Stock Transfers - Allows for multiple stock lines including full pallets, in bulk to any bin and any warehouse location. Profit Margins - Can be added for individual products at the time of sale. This feature can be toggled on/off. Integrated Email Client - Allows users to send Sales Invoices and Purchase Orders, via email, to any contact with the click of a button. Purchase History - When creating a new Sales Order, right click on a sales line to see the customers last purchases (max of 3) and the price they paid. Thanks again for your feedback and apologies for the belated public reply. Glad to see your still with us and a growing user! We appreciate your support of our solution and services. GH Greg H. Sales Manager Retail Used the software for: 1-2 years ### "Datapel WMS Solution for complex Retail Business" September 10, 2020 5.0 Stock visibility was our biggest challenge. We are still learning and our business is quite complex. WMS has enabled us a level of visibility that we have never had before. Pros The ability for the business using WMS to be able to track every piece of stock across multiple sites as well as track both agency and retail quotations and orders. WMS is a solution that saved the organisation from spending a six figure sum for a custom package. It also integrates into our current financial systems as has room to grow as the business grows. Cons There is really nothing I can think of that is missing. Our experience so far has allowed us to add customised features as needed to suit our needs. Alternatives considered [MYOB Acumatica](https://www.capterra.com/p/179531/MYOB-Advanced/) Reason for choosing Datapel Versatility and price. Switched from [Act!](https://www.capterra.com/p/175860/Act/) Lack of support. Cost for customisation and support was excessive. Review Source DM Daniel M. Managing Director Retail Used the software for: 1-2 years ### "Retail Stock Control" September 8, 2020 4.0 Pros We appreciated the ability for the package to integrate seamlessly with our MYOB Accounting software. Cons Would be nice if WMS could integrate with our Wordpress online shopping for receiving and processing orders. Alternatives considered [MYOB Acumatica](https://www.capterra.com/p/179531/MYOB-Advanced/) Reason for choosing Datapel Initial outlay was less for WMS, and due to direct integration with MYOB Accountright, the learning curve for staff was much less. Switched from [Act!](https://www.capterra.com/p/175860/Act/) Act were moving to cloud based, which would dramatically increase costs, and force us to move into Office 365. Review Source VS Vennesia S. General Manager Food Production Used the software for: 2+ years ### "Easy to use " September 9, 2020 5.0 Team at Datapel always friendly and suportive, responsed quickly. Pros Batch control amendment, transfer betwen bins locations and the easy of work orders Cons The latest update and myob are proving to be more challenging as some aspect changed. Alternatives considered [MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/) Reason for choosing Datapel Recommend by \[SENSITIVE CONTENT HIDDEN\] from Number Nine Business Services Review Source SC Sam C. New Product Development Food Production Used the software for: 6-12 months ### "New Product Development manager" October 23, 2022 5.0 Good Pros Easy to use with flexibility & Tracks inventory well good line of site on all moving stock. Cons Ideally for our business we need to do some pre planning/forecasting would have been great. Lots of paper. Alternatives considered [Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/) Reason for choosing Datapel The size of our business at the time as we are going through some growth. Datapel seemed like a good step. Not too big. Review Source CJ Corey J. Logistics Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "It streamlined our logistics & inventory." July 2, 2025 4.0 As a mid-sized trucking and logistics company, managing freight schedules, warehouse inventory, and dispatch operations used to be a constant juggling act. Since implementing Datapel, we’ve seen a major transformation in how efficiently we operate. Pros I like how easy it was to use for us to keep up with the inventory of our merchandise from anywhere. Cons There were times when the system was not as intuitive to work with. Even with proper training, there was still times where more training was needed for certain task. Review Source PH Peter H. MD Health, Wellness and Fitness Used the software for: 2+ years ### "We are happy" November 10, 2022 5.0 never had a problem, it simply works Pros Storage of Serial and Batch numbers which we need to keep by lawEase of workflowEase of identifying batch/serial numbers for saleIntegration with our accounting system (MYOB) Cons missing integration into Outlook in order to run marketing excersises Reason for choosing Datapel it was the recommended system when we started to think about the change Review Source SH Sarah H. Office Administrator Wholesale Used the software for: 2+ years ### "Product review" September 8, 2020 4.0 Pros The ease of Order tracking from start to finish can help advise internal operations of the progress of each order as well as the ability to give customers updates on their order. The integration with accounting software is seamless which saves time on uploading data. Cons New online software can be slower than the desktop version. Support assistance can sometimes be a difficult process and can be lengthy at times. Reason for choosing Datapel For it's capability to cover all aspects of our business including the manufacturing process of finished goods. Review Source JM Jesse M. 2ic Wholesale Used the software for: 1-2 years ### "Datapel wms review" March 30, 2022 4.0 overall the system is stable we have minor bugs everynow and again but the service staff sort these out promptly. Pros quick and relatively painless install and setup, minor teething issues like all software however customer services sorted these out quickly. Cons not too many things, missing a few features to make receiving in stock simpler but for the overall not too bad. Review Source LN Liezel N. Accounts Administrator Retail Used the software for: 2+ years ### "Satisfied" August 18, 2020 5.0 Pros The software is really easy to use and navigate. It has lots of places to retain detail on everything. It is an all in once solution. Cons The only down side is that while invoices and purchases are sent to accounting software it locks other users from ordering, picking and packing. The process is slow but we also realise that there will be room for improvement once we switch to online versions. Review Source TL Troy L. General Manager Wholesale Used the software for: 2+ years ### "Easy inventory system to use" September 14, 2020 4.0 Initially we had no inventory management and this software is great for that Pros Product is user friendly, has great reporting capabilities and inventory management is spot on. Cons General complaint from my team is the system can be slow. Better CRM integration or capabilities, less reliant on accounting systems for data. Review Source JH Joe H. Administration Food & Beverages Used the software for: 2+ years ### "Datapel WMS Review" October 9, 2020 4.0 Pros Interface is quite and simple and easy to learn. Cons Difficult to get slight improvements with existing processes. Example in Receiving once you Drill to Source there isn't a check box to change from Ex GST to Inc GST. However this feature is available in Special Pricing in the Sales screen Review Source MW Marie W. Financial Controller Food & Beverages Used the software for: 1-2 years ### "WMS" July 14, 2020 5.0 Inventory control Pros Efficient. Implementation was quite lengthy and long prior to implementation. Cons It can be slow at times and crashes if "asking too much". Reason for choosing Datapel N/A Review Source LD Laris D. Compliance Manager Renewables & Environment Used the software for: Less than 6 months ### "Highly Recommended" September 29, 2022 5.0 Pros The product is easy to use. Supporting team is very helpful. Highly recommended. Cons The software is designed user friendly. No cons. Review Source LM Luke M. Production Manager Chemicals Used the software for: 2+ years ### "Datapel are up there with WMS" March 12, 2025 4.0 very good always react to support requests Pros Very intuitive user interface and ease of use Cons niggling bugs such as screen resizing and sleep however...always react quickly to support calls so nothing major Review Source AD Allen D. Operations Manager Food & Beverages Used the software for: Less than 6 months ### "Control your inventory with ease" June 28, 2025 5.0 Pros I was able to connect with my already installed commerce platforms, gave me complete control of my inventory. Cons At first the website was a little hard to navigate but after some help from their team I had it down in no time. A life saver but a little hard to use at first. Review Source RS Rod S. Managing Director Furniture Used the software for: 1-2 years ### "Take the stress out of inventory management " October 5, 2023 4.0 Very statisfied. I use it daily and its intergral part of my quoting service and with a push of a button invoices are raised. These are then picked and packed and shipped, it all flows seamlessley into Xero and makes life easier for my and my team. Pros Simply knowing what stock i have on hand, where is it and then being able twith a push of a button order more from my suppliers. This keeps processes simply and in the end makes customers happy with real time ETA on back orders as well as what stock is on hand for them. They can get what they want when they want and we have full trust in Datapel to deliver this. Cons The search engine for prodcuts can be a little clunky. You should be able to filter the data in search. The search for inventory needs refinfing as it simply diplays too many products when you seach key words. Review Source Response from datapel October 9, 2023 Dear Rod, Thank you for your review. We're delighted that Datapel has simplified your inventory management and contributed to your team's efficiency. Your feedback on the product search and inventory refinement is noted, and we're committed to improving these areas. We appreciate your trust in Datapel and look forward to continuing to support your business. If you have further suggestions or need assistance, please reach out to us. Best, The Datapel Team SM Sarah M. Financial Controller Cosmetics Used the software for: 2+ years ### "Datapel has completely streamlined our business processes " October 30, 2023 4.0 Pros The main reason we chose Datapel was due to it's integration with MYOB. Datapel manages all of the purchase order and sales order generation and then transfers the data automatically to MYOB. It is great for managing these processes and for keeping track of inventory and is extremely user friendly. The implementation process was very smooth and we didn't have any business down time. What we didn't expect was the massive impact that the system has had across all of our business processes and productivity. Datapel can be customised to meet the particular needs of any business. For example, we are a manufacturing company that exports globally and our customers all have different documentation and labelling requirements. The system can be designed to automatically generate different documents for different customers. There are so many other ways that the system has been customized to meet our specific needs.The feature that has had the biggest impact on our business is the ability to export information from the database to generate customized business specific reporting. We work regularly with a Datapel consultant to design reports that otherwise would have to be prepared manually. For example if we need to send a report to Head office regularly in a specific format, we can set the report up in excel and link the database to that report template to auto-populate. Cons The only thing that we have found difficult is that Datapel automatically assigns a work order reference in the assemblies module, and there is no ability to change it to your own reference. Review Source Response from datapel October 31, 2023 We're thrilled to hear about your positive experience with Datapel! It's fantastic that Datapel's integration with MYOB has streamlined your business processes so effectively. The seamless handling of purchase orders and sales order generation, along with the automatic data transfer to MYOB, is indeed a great convenience. It's particularly noteworthy that Datapel's adaptability has allowed your manufacturing company to cater to the diverse needs of your global customer base, especially in terms of documentation and labelling requirements. The ability to generate customised reports from the database has had a significant impact on your productivity. We appreciate your feedback regarding the work order reference in the assemblies module. Your input is valuable to us as we continually work to improve our services. Thank you for choosing Datapel, and we're delighted to have contributed to streamlining your business processes. If you ever have further suggestions or questions, please don't hesitate to reach out. ET Eamon T. General Manager Wholesale Used the software for: 2+ years ### "WMS helped us go from 2million to 10million " October 15, 2023 5.0 We are providing better all-round service to our customers thanks to Datapel which is increasing our success in the marketplace. Pros We love Datapel - WMS inventory and bin management ability to track inventory in the warehouse, multiple bins, and multiple warehouses. We enjoy the Pick and pack Smarts employed by the software. The Backorder functionality - for example identifying a percentage of an order that is stock allows us to make fast decisions on allocating or holding backorders. The Ability to export and import from xls / csv / paste functionality makes light work of lots of data. Email templates connected to customs forms expedite the communication process of stock availability / overdue / and other processesDatapel WMS's ability to overcome integration challenges with our front-end provider (E-Commerce Vision) is a testament to their technical knowledge and capacity. Cons Sometimes we get duplicate orders/invoices due to syncing issues between MYOB Account right Datapel. To remedy this, we run a reconciliation report once a week to review and remove duplicates. It would be convenient to cancel multiple sales orders in the system at one time. Reason for choosing Datapel Value for money and the demonstration by Dominic from Number Nine showed us ti was everything we needed and more than what we had currently. Review Source Response from datapel October 19, 2023 Thank you for taking the time to share your fantastic review of Datapel! We're thrilled to hear about the remarkable transformation it has brought to your business, taking you from 2 million to 10 million. It's great to know that you've found Datapel's inventory and bin management capabilities, as well as its Pick and Pack Smarts, to be so valuable. The Backorder functionality and its ability to expedite communication through email templates are indeed essential features for efficient warehouse management. We understand that occasional syncing issues resulting in duplicate orders and invoices can be an inconvenience. Your proactive approach to the weekly reconciliation report is commendable, and we appreciate your feedback regarding the ability to cancel multiple sales orders simultaneously. We're constantly working to enhance our system, and your input is invaluable in this regard. We're delighted that Datapel Cloud.WMS has not only met your budgetary requirements but has also seamlessly integrated with MYOB, addressing the concerns of your accounting department. It's excellent to hear that Datapel has contributed to your ability to provide better service to your customers and has led to increased success in the marketplace. We're committed to continuing to support your growth and success. Thank you for choosing Datapel, and we look forward to being a part of your ongoing journey towards even greater achievements. If you ever need further assistance or have more feedback to share, please don't hesitate to reach out. Prudhvi T. Business Development Specalist Warehousing Used the software for: 2+ years ### "Best in the Market" April 2, 2022 5.0 Very happy with datapel. Highly recommend. Pros \-Creating multiple Purchase orders from one screen - Inventory management - Multiple locations - Barcoding - Reports - Stocktake - Despatch sales orders - Can be Customized based on business requirements Cons \- Would be great if Integrations with E-commerce platforms are ready and available to connect ( integrations are still possible but will be a custom job) Alternatives considered [CartonCloud](https://www.capterra.com/p/179000/CartonCloud/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[Xero](https://www.capterra.com/p/120109/Xero/)[Unleashed](https://www.capterra.com/p/126644/Unleashed/) Review Source GM Grant M. Director Food Production Used the software for: 2+ years ### "WMS Whare house management" August 4, 2022 5.0 Pros The software allows me to receive, allocate date, put into location product. This helps me track & trace product that goes to customers. Also by dating product I can track down which product needs to be moved first or needs to be moved. I can create codes or new lines of my own simply without having to ask for support to do it for me. It gives me a lot of control. By batching product i can also track with confidence if i have some issues. Cons Integration was a bit of a mission although worth it in the end. When having a few users on at once there tends to be some lag and dropouts especially when other users do adjustments while others are on. Although runs smooth with less users. Emailing customers invoices is a bit time consuming buy emailing individually, although there probably is a bolt on function you could add to ease the emailing daily invoices in a single hit. Different a little bit from MYOB, when entering a new sale it doesn't hint there are other invoices for the customer in the pipeline..Other than that I think its great for what i need.. Reason for choosing Datapel I chose Datapel WMS over alternatives as i had more control of the software product without having to ask for support each time and the ease of use. ie make up new product lines Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.