# Page 2 | Datapel Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Datapel the right Inventory Management solution for you? Explore 53 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/199201/WMS/reviews --- Datapel 4.5 (53) [View alternatives](https://www.capterra.com/p/199201/WMS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Datapel ## Showing most helpful reviews Showing 26-50 of 53 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RS Rachel S. Finance Manager Food & Beverages Used the software for: 2+ years ### "Datapel WMS Review" March 30, 2022 5.0 Overall, it is a good warehouse management system. You can track down all assessable items with batch number. For wholesale and warehouse, maybe it is enough. But for manufactory, you may want more function. like production plan, scanning items movement to make system on time.... it has a lot of functions, we may haven't use it. still need time to find out. Pros It gave us ability to track all item batch numbers which include finish goods and raw materials. It is easy to use and very good support service. Cons I like their support very much. compared MYOB, their support is very good. No extra charge. whatever problem I got, I just email them or call them, they will come back to me the solution within 2 business in most time. Even I don't know how to use it, they will send me related manual. I don't need search their manual by myself. They do have online training and manual. Review Source Elena S. Managing Director Wholesale Used the software for: 2+ years ### "Datapel WMS used for wholesale inventory management" April 26, 2022 4.0 Good service. Good value for money solution for warehouse management software Pros Easy to use. Very good integration with MYOB Cons Cloud version has lesser functionality and times out Review Source Response from datapel April 26, 2022 Hi Elena - Thanks so much for your review - we really appreciate you taking the time on this. I note there was an update in Chrome (refer sleeping tabs) that required an update to your service which triggered some timeouts with a number of users. I have informed our support team and they will be contacting you asap to arrange a convenient time to co-ordinate a workspace review. Thanks again - Datapel Customer Service Team AF Andrew F. Operations Manager Wholesale Used the software for: 1-2 years ### "Review of Datapel WMS" October 21, 2022 5.0 Overall a positivity experience. Like all systems you only get out what you put in. Invest the time and effort into good data and you will get a lot out of it. Pros For the most part easy to use after a period steep learning. However assistance from datapel and knowledge base is comprehensive. Excellent tracking of product and audit log to aid issues in the warehouse. Ordering assistant is very useful once set up Cons Some features can be somewhat buried in the package. Would prefer an easier interface for file exchange like MYOB that can auto match fields. Better consistency on file exchange. Some parts requird Tab Delimited files, some Comma Seperated... but not always obvious which needs what with out experience. If every file exchance had a simple common type like CSV everywhere that would be awesome. Review Source MB Maxi B. Director Retail Used the software for: 2+ years ### "Datapel WMS Review" March 9, 2020 4.0 The remote service was originally most helpful when we could speak with people online. Not so easy when this service was suspended and one had to wait for email response. Pros Integration with our business was not as easy as I had hoped. However don't believe we ever had enough training to use all of the features of the program. Cons The integration with myob always created inventory issues. This was because we hadn't correctly moved stock one way or another, once again probably never understanding the correct integration process. Support of the Datapel and Myob provider on a paid basis was essential for us, and I constantly felt like we needed so much more training. This service provider was amazing. Review Source KHP Kim Hiang P. Managing Director Wholesale Used the software for: 2+ years ### "Great support from implementation to ad hoc assitance required" October 2, 2020 5.0 Good Pros It is easy to use. When we faced problem occasionally, \[SENSITIVE CONTENT HIDDEN\] from Seasoft is very quick to attend to our needs. Therefore, we faced very little downtime. Cons 1) For some transactions, there are discrepancies in the tax amount when they are replicated to MYOB. 2) Sales Reconciliation has to be performed daily to identify the above discrepancies to correct them in MYOB, but the Sales Reconciliation Report "MYOB Invoices NOT reconciled with WMS Sales" takes a long time to complete even when it is just for 1 day sales. 3) Under Stock Adjustment, after the list of items is selected and the quantities and batch numbers have been keyed in, at this point if you want to add another item, you will have to go back to the selection list but in doing so, all the quantities and batch numbers previously entered will be gone. 4) Credit Note: After credit note has been created under "Return Status" before entry of batch number, if you realised that there errors and you want to make any amendments at all, even in just a description like reference number, the area under discount will have strange percentage appearing, even though the total value is correct. Review Source MG Matthew G. Financial Controller Retail Used the software for: 2+ years ### "Our 4 years with Datapel WMS" August 11, 2022 5.0 Our chief requirement is a multi location inventory that functions with our our MYOB AccountRight Accounting software Pros Integration was quite seamless, teething issues were less than envisaged. Training isn't too involved, so new staff can brought up to speed relatively quickly. Critical for us was the multi location capability. Cons The Point of Sale module is quite dated and not ideally suited for our retail environment Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[MYOB Greentree](https://www.capterra.com/p/226722/MYOB-Greentree/) Reason for choosing Datapel Overall cost and speed of implementation Review Source LM Louise M. Administration Warehousing Used the software for: 2+ years ### "Datapel user for 5 years" October 27, 2022 4.0 Overall experience is 8 out of 10. Pros Ease of use. Warehousing - Bin Locations. Creating purchase orders from sales orders. Cons Closing invoices to accounting software. Time it takes to replicate to accounting software. Review Source JB Justine B. Accounts Manager Civil Engineering Used the software for: 6-12 months ### "Very happy customer" October 25, 2023 5.0 Very happy with Datapel Pros Very easy to use. Invoices are well presented Cons Nothing happy customer with Datapel system Review Source Response from datapel October 31, 2023 Thank you for your fantastic review! We're delighted to hear that you're a very happy customer of the Datapel system. It's great to know that you find it easy to use and that the invoices are well presented. We appreciate your feedback and look forward to continuing to provide you with excellent service. If you ever have any questions or need assistance, please don't hesitate to reach out. Thanks again for choosing Datapel! CG Christopher G. Managaing Director Food & Beverages Used the software for: 6-12 months ### "Exactly what we needed" February 2, 2021 5.0 Something that i think even suprised Datapel was that when we choose Datapel - we had a two week window to implement - I didnt think they thought this was possible, as software is uniquely adapted to your requirment! They arrived on the day of our first pack off, and be it only in a skeleton fashion - everything worked and we could collect and send the data required! Then over a few months they refined the process to be more automated, Still some work to be done on other areas as we develop our knowledge within using the system. Pros Firstly we needed the easy integration with our Financial system, Secondly we had some unique requirments in terms of capturing and sending all the Xml data of site daily. Thirdly it has the scope for us to expand and utilise more functions interms of MRP. We have a way to go but Datapel have enabled us to use componenets we need now and we are working on establishing a plan to continue on this journey. Cons Dash board is not updating very well and would be nice if i could adapt this to something more meaningfull Reason for choosing Datapel We felt that they had a wide variety of customer experience - But were also small enough to care about our Business our issues were nothing that they had not had before - so they understood what was required better than i think we did. We will have a long journey with Datapel over the next 10 years. Review Source jO jeannie O. warehouse manger Warehousing Used the software for: Less than 6 months ### "warehouse management" September 7, 2023 5.0 Pros it allows me to keep track of products, what's coming and what's going. Cons there are many steps to take to get to some things which would be the same with most products Review Source Response from datapel September 8, 2023 Dear Jeannie O, Thank you for your 10/10 review of Datapel. We're delighted that you find it helpful for tracking products and inventory. We understand that some tasks may involve multiple steps, which is a common aspect in many products. We're continually working on improving user experience. Your recommendation means a lot to us. If you have any suggestions, please feel free to contact our support team. Thank you for choosing Datapel Cloud.WMS. aK adam K. Director Apparel & Fashion Used the software for: 2+ years ### "Strong Inventory Features with eCommerce and Shipping Adapters" September 18, 2020 5.0 Our experience working with Datapel has been absolutely first class, We have been working with them for over 10 years, they continue to add value every year. Pros The Datapel WMS has a really simple to use interface. It handle all our warehouse pick pack and scanning needs with ease. The ability for us to plug in our web stores and mobile sales systems has been fantastic, now we can automate our entire process from order to printing of shipping labels. Cons In reality there is not much at all that we don't like about Datapel WMS Its such a comprehensive WMS and dose its job so well that its the only piece of software that we haven't changed in the last 2 years of our cloud first digital transformation of the business. Review Source GG Gary G. Director Business Supplies and Equipment Used the software for: 2+ years ### "Datapel WMS" May 24, 2022 5.0 Very happy with the solution and the support we receive. Pros Easily integrated into MYOB. Didn't feel we need a full expensive ERP system and WMS has met our needs with a solution that inexpensively allows us to manage our inventory and warehousing while still using our MYOB Accountsright Software. Cons Meets our needs adequately. Nothing specific to comment on here. Reason for choosing Datapel Allowed us to have an inventory management solution at a reasonable price. Review Source AG Angela G. Accounts Wholesale Used the software for: 2+ years ### "Satisfaction with using Datapel is quite high" September 8, 2020 4.0 When we have had issues with the system, as soon as we log a complaint datapel is able to resolve it in a timely and efficient manner. They were always very attentive to our requests and problems. Overall WMS is a great system and have enjoyed using it Pros I found learning this software was quite easy and can be learnt in very short times. I use the reporting features of it and the reports are very useful for what I need to use it as I need to prepare sales reports to my team and the figures are picked up quite well. I like the drill down features on it as well as can get to many features in a couple of searches. Cons Integration is very good with MYOB but we have had a couple of hick ups in the last couple of years but data pel was able to resolve it very quickly when the system was not interfacing with our accounting software Review Source TB Tyson B. Accounts Manager Warehousing Used the software for: 2+ years ### "Datapel WMS - Great Software" September 8, 2020 5.0 Excellent, great software, great support, great staff Pros The ease of use, great functions for any stock control with loads of modification for all your needs. Cons Some minor tweaks needed after latest upgrade but were addressed and fixed straight away by Datapel Support Team. Reason for choosing Datapel We have been using WMS for long time now we were very happy with the product, we only looked at other options when we had to update our software to become STP compliant. At this time MYOB product wasn't up to scratch for what we needed, but by the time we cam to updating MYOB software was improved and we could still stay with Datapel WMS. Review Source MD Mandy D. Administration Manager Food Production Used the software for: 2+ years ### "Datapel Review" November 9, 2022 4.0 Pros Easy to use, communicates with MYOB, great recall reports Cons Would like to have multiple reports/windows open at the same time Review Source CL Chris L. Purchasing Office Pharmaceuticals Used the software for: 1-2 years ### "Unresponsive Support on major issues" December 15, 2022 2.0 Awful support, waiting over 2 months for an answer to a support ticket regarding costing issues with multiple follow ups being ignored. Pros Easy to pick up and learn how to use.... Cons No multiple screen option. Inaccurate costing, throwing stock value out by 1000 fold. Unreliable for any sort of cost anaylsis. Review Source Response from datapel December 21, 2022 Hi Chris, We are not happy to hear your support experience has been so poor - in checking the ticket system it seems that there was some miscommunication between our team and your consultant. I am escalating your feedback to our L2/L3 team for immediate review. CM Craig M. CFO Wholesale Used the software for: 2+ years ### "Datapel Warehouse management System" September 11, 2020 4.0 The after sales, technical support can be slow to respond Pros It sync's seamlessly with MYOB and has become our source of truth Cons Sometimes the software needs to be customised to function/fit our business process. This can be timely and costly. Switched from [MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/) WMS is more versitile and robust Review Source PH Paul H. Manufacturing and Logistics Manager Building Materials Used the software for: 1-2 years ### "Very handy and easy to use product - difficult to gain support when the rare issues arise" August 24, 2021 4.0 Gaining support has proven difficult. Need to wait for replies to emails (time-zone differences) and if I call the help-line, I am unable to understand them and feel they cannot understand me - language barriers. Pros Good functionality and simple to use - great for our inventory management Cons Software itself is fine - struggling with Customer support Review Source PV Patricia V. Manager Wholesale Used the software for: 2+ years ### "Easy to use and deploy" August 3, 2022 4.0 Pros Easy to use and integrates well with MYOB with currency Cons Integration with CRM software requires moving to the online version. Reason for choosing Datapel Ease to integrate with current MYOB program Review Source DW David W. Director Chemicals Used the software for: 2+ years ### "Mudex " March 12, 2020 4.0 The experience has been good for most parts there have been time where we have had issues but Datapel has always be able to rectify the issue Pros We researched all products on the market and the WMS is the best fit for a mid size company Cons Not much to say here as there is no other product available for the size company we are. Reason for choosing Datapel None suited our business model Review Source TP Terry P. Managing Director Wholesale Used the software for: 2+ years ### "WMS review" October 7, 2020 4.0 The implementation staff and support staff have been accessible and always there to help. WMS just works well Pros Work flows are easy to follow. there is some flexibility in customisation. works seamlessly with MYOB. stock locations and levels are easily monitored Cons some of the replication to MYOB can be a bit clunky Reason for choosing Datapel N/A Review Source MC Matthew C. Director Wholesale Used the software for: 2+ years ### "V12 Cloud migrations" September 16, 2020 5.0 Excellent service! I would like to take this opportunity to thank you \[SENSITIVE CONTENT HIDDEN\] who has been very helpful throughout this migration Pros v12 cloud version gives us a better option to customise for our needs Cons the speed is average specially when you have to deal with orders with over 100 lines it is not the best Review Source NS Nicole S. Administration/Accounts Medical Devices Used the software for: 2+ years ### "Happy Customer" April 21, 2021 4.0 Satisfied customer Pros It's easy to use and enables me to achieve all my warehousing goals and objectives. In the medical field we have to track lot numbers / serial numbers, which is easy to achieve and manage with WMS. Cons There are sometimes software glitches that disrupt the workflow. Reason for choosing Datapel N/A Review Source AE Andy E. Contracts Manager Logistics and Supply Chain Used the software for: 2+ years ### "Basic WMS" October 7, 2020 3.0 Good Pros Simple to use and maintain and good support Cons Have to use MYOB to create items, users and customers Review Source MB Melanie B. Office Supervisor Chemicals Used the software for: 1-2 years ### "Good" January 21, 2021 5.0 Good Pros Easy to use, information easy to find, Sales numbers matched Purchase Numbers which made searching easy. Cons There was no problem with WMS, it served the function we needed it for. Review Source Similar Products Featured ## Related categories [Inventory Control](https://www.capterra.com/inventory-control-software/)[Order Management](https://www.capterra.com/order-management-software/)[Barcoding](https://www.capterra.com/barcoding-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.